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KDawg

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About KDawg

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  1. Hello Thanks for brining this error to our attention. This log entry is a new addition to the EDRplugin which prevents the plugin from failing to initialize if there are proxy communication issues. We have been made aware of the higher than expected number of event viewer logs, and working with our engineering team to get these back down. We appreciate your patience as we work to resolve. Many Thanks
  2. Hello Hugo, Thank you for the post and brining this to our attention. This is the legitimate Malwarebytes Remote deployment tool. We had detected this as a false positive, and should no longer detect on our latest updated Database version. Let us know if any blocks persist one those endpoint have been updated moving forward? Many Thanks,
  3. Hello Scoutt thank you for the feedback on this. I totally agree with how this could be very useful in our cloud console. To best route this to the right people, our Development and Product leadership, I reccomend we use the Send Feedback option in your cloud console. This is in the bottom left of the Navigation Bar and we should be able to submit this and any other items you wish to see in the cloud console. Malwarebytes takes those "Send Feedback" requests very seriously. As well I will follow-up on my side with this one as well. Let us know if there are any issues or troubles
  4. Thank you Tony! Ive grabbed those logs and provided them to our research team who are reviewing now We should have resolution and follow-up shortly
  5. Hi Tony, For these we should be able to get Research the items needed with the following: https://support.malwarebytes.com/hc/en-us/articles/360038522294-Collect-Malwarebytes-Endpoint-Agent-diagnostic-logs As well since there remote if you PM me the hostnames I can attempt to pull from our side if the tablets are online in the console Many Thanks
  6. Please update from your Management Console the Database for affected systems.We confirmed this was a False Positive and have removed from detection moving forward. Apologies for any inconvenience.The issue should no longer occur on or past Database version:v2020.08.14.07Please let us know if you are on this latest database or newer and still continue to receive detection's?
  7. Please update from your Management Console the Database for affected systems.We confirmed this was a False Positive and have removed from detection moving forward. Apologies for any inconvenience.The issue should no longer occur on or past Database version:v2020.08.14.07Please let us know if you are on this latest database or newer and still continue to receive detection's?
  8. Please update from your Management Console the Database for affected systems. We confirmed this was a False Positive and have removed from detection moving forward. Apologies for any inconvenience. The issue should no longer occur on or past Database version: v2020.08.14.07 Please let us know if you are on this latest database or newer and still continue to receive detection's?
  9. Please update from your Management Console the Database for affected systems. We confirmed this was a False Positive and have removed from detection moving forward. Apologies for any inconvenience. The issue should no longer occur on or past Database version: v2020.08.14.07 Please let us know if you are on this latest database or newer and still continue to receive detection's?
  10. Please update from your Management Console the Database for affected systems. We confirmed this was a False Positive and have removed from detection moving forward. Apologies for any inconvenience. The issue should no longer occur on or past Database version: v2020.08.14.07 Please let us know if you are on this latest database or newer and still continue to receive detection's?
  11. Hello Paul Thanks for reaching out to Malwarebytes Regarding these blocks, this appears the product to be doing its job as expected and stopping known malicious IP's from your server. The IP addresses you see listed are known to be used for attacks, and is why they were added to our blacklist. These blocks mean the server is available to the open internet on those ports, this requires the ports to be Port Forwarded through Network Address Translation. These are configurations in the firewall or router that allow this access in from the internet. Malicious actors use Port scanners to s
  12. Nid15, Welcome to our business forums. Troubling that it us under these circumstances. We would like to investigate this further, and work to identify any possible miss. If you are able to please open a case, with email associated with your Malwarebytes Business account. You can open this here: https://support.malwarebytes.com/community/contactsupport/pages/business-support We are well aware of the Golbeimposter threat and would like to understand more on how this situation may have occurred. https://blog.malwarebytes.com/detections/ransom-globeimposter/ If you have any ques
  13. For Endpoint Protection you would need to reach out to your Account Executive to get the seat count increased. We may reach out if you are significantly over-deployed. Let us know if there is any trouble getting in contact, we are here to help! Many Thanks
  14. Hello, and welcome to our Business Forums! Sorry to hear about this inconvenience, we submitted the website in question to our Web team for further review. After review, we no longer believe that website to be a threat, as such we have removed it from definitions. Those should propagate out within a few hours, and this should no longer get blocked on your side. Please let us know if there are any questions or if this block persists past a few hours. Many Thanks
  15. Thank you for reaching out to us about your ransomware issue. We understand how frustrating it is to deal with an infection. Malwarebytes does not offer any decryption tools or ransomware removal services. To clean your computers, you should restore from a backup or reinstall your operating system from scratch. Here are some third-party website resources to assist you. ID Ransomware may help you identify the type of ransomware that has infected your computer. https://id-ransomware.malwarehunterteam.com/ No More Ransom provides tools that may help you decrypt files that ar
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