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KDawg

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About KDawg

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  1. Hello Scoutt thank you for the feedback on this. I totally agree with how this could be very useful in our cloud console. To best route this to the right people, our Development and Product leadership, I reccomend we use the Send Feedback option in your cloud console. This is in the bottom left of the Navigation Bar and we should be able to submit this and any other items you wish to see in the cloud console. Malwarebytes takes those "Send Feedback" requests very seriously. As well I will follow-up on my side with this one as well. Let us know if there are any issues or troubles
  2. Thank you Tony! Ive grabbed those logs and provided them to our research team who are reviewing now We should have resolution and follow-up shortly
  3. Hi Tony, For these we should be able to get Research the items needed with the following: https://support.malwarebytes.com/hc/en-us/articles/360038522294-Collect-Malwarebytes-Endpoint-Agent-diagnostic-logs As well since there remote if you PM me the hostnames I can attempt to pull from our side if the tablets are online in the console Many Thanks
  4. Please update from your Management Console the Database for affected systems.We confirmed this was a False Positive and have removed from detection moving forward. Apologies for any inconvenience.The issue should no longer occur on or past Database version:v2020.08.14.07Please let us know if you are on this latest database or newer and still continue to receive detection's?
  5. Please update from your Management Console the Database for affected systems.We confirmed this was a False Positive and have removed from detection moving forward. Apologies for any inconvenience.The issue should no longer occur on or past Database version:v2020.08.14.07Please let us know if you are on this latest database or newer and still continue to receive detection's?
  6. Please update from your Management Console the Database for affected systems. We confirmed this was a False Positive and have removed from detection moving forward. Apologies for any inconvenience. The issue should no longer occur on or past Database version: v2020.08.14.07 Please let us know if you are on this latest database or newer and still continue to receive detection's?
  7. Please update from your Management Console the Database for affected systems. We confirmed this was a False Positive and have removed from detection moving forward. Apologies for any inconvenience. The issue should no longer occur on or past Database version: v2020.08.14.07 Please let us know if you are on this latest database or newer and still continue to receive detection's?
  8. Please update from your Management Console the Database for affected systems. We confirmed this was a False Positive and have removed from detection moving forward. Apologies for any inconvenience. The issue should no longer occur on or past Database version: v2020.08.14.07 Please let us know if you are on this latest database or newer and still continue to receive detection's?
  9. Hello Paul Thanks for reaching out to Malwarebytes Regarding these blocks, this appears the product to be doing its job as expected and stopping known malicious IP's from your server. The IP addresses you see listed are known to be used for attacks, and is why they were added to our blacklist. These blocks mean the server is available to the open internet on those ports, this requires the ports to be Port Forwarded through Network Address Translation. These are configurations in the firewall or router that allow this access in from the internet. Malicious actors use Port scanners to s
  10. Nid15, Welcome to our business forums. Troubling that it us under these circumstances. We would like to investigate this further, and work to identify any possible miss. If you are able to please open a case, with email associated with your Malwarebytes Business account. You can open this here: https://support.malwarebytes.com/community/contactsupport/pages/business-support We are well aware of the Golbeimposter threat and would like to understand more on how this situation may have occurred. https://blog.malwarebytes.com/detections/ransom-globeimposter/ If you have any ques
  11. For Endpoint Protection you would need to reach out to your Account Executive to get the seat count increased. We may reach out if you are significantly over-deployed. Let us know if there is any trouble getting in contact, we are here to help! Many Thanks
  12. Hello, and welcome to our Business Forums! Sorry to hear about this inconvenience, we submitted the website in question to our Web team for further review. After review, we no longer believe that website to be a threat, as such we have removed it from definitions. Those should propagate out within a few hours, and this should no longer get blocked on your side. Please let us know if there are any questions or if this block persists past a few hours. Many Thanks
  13. Thank you for reaching out to us about your ransomware issue. We understand how frustrating it is to deal with an infection. Malwarebytes does not offer any decryption tools or ransomware removal services. To clean your computers, you should restore from a backup or reinstall your operating system from scratch. Here are some third-party website resources to assist you. ID Ransomware may help you identify the type of ransomware that has infected your computer. https://id-ransomware.malwarehunterteam.com/ No More Ransom provides tools that may help you decrypt files that ar
  14. Hey eemizerp thanks for the Sample! We have reviewed and this should be already detected as you mention is even listed that we detect in VirusTotal. There are a few reasons that this could occur (out of date definitions, product not running/communicating), please ensure that the Endpoint Agent and Malwarebytes version 3.x are installed. As well an uninstall and reinstall can be a helpful troubleshooting step. If you are using our Endpoint Protection business suite my recommendation is to post in the forum above mentioned by Emphyrio Opening a case will get an agent assigned to
  15. We are able to confirm that should now be resolved on the latest database. As well is should appear in the bottom Client Info tab when selecting that particular machine in the Clients list in you MB Console It should be past the date coded DB Mieke posted above (v2019.06.15.02) Please attempt a Reboot as well mentioned by Atribune Let us know if issues persist after the reboot we would request the following logs we should be able to confirm that you are on the latest: https://support.malwarebytes.com/docs/DOC-1072
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