scoutt Posted January 27, 2021 ID:1435004 Share Posted January 27, 2021 (edited) So can we add files here to check if we are on the cloud? I ask because not much of log file like home users. I have a scan report from email as the machine has been taken off the network. But i need a file scanned and whitelisted if possible. The vendor says it is a legit file, but file looks suspect to me. ComJPayHelper.zip Edited January 28, 2021 by AlexSmith Removed images per request of OP Link to post Share on other sites More sharing options...
scoutt Posted January 27, 2021 Author ID:1435005 Share Posted January 27, 2021 uggg can the second attachment get deleted please. Link to post Share on other sites More sharing options...
Staff cli Posted January 28, 2021 Staff ID:1435008 Share Posted January 28, 2021 (edited) Thanks for reporting, this has been fixed. Please update to the latest database. Edited January 28, 2021 by cli Link to post Share on other sites More sharing options...
scoutt Posted January 28, 2021 Author ID:1435034 Share Posted January 28, 2021 so it scanned and checked out fine?, thank you sir Link to post Share on other sites More sharing options...
Staff cli Posted January 28, 2021 Staff ID:1435037 Share Posted January 28, 2021 Yes. Link to post Share on other sites More sharing options...
scoutt Posted January 28, 2021 Author ID:1435038 Share Posted January 28, 2021 so in the cloud do I check for protection updates? what version should the new database be? Link to post Share on other sites More sharing options...
Staff cli Posted January 28, 2021 Staff ID:1435044 Share Posted January 28, 2021 I'm not sure about how updates work for Nebula, but it was fixed in v2021.01.27.09, so any update after will no longer detect it. Link to post Share on other sites More sharing options...
Staff cli Posted January 28, 2021 Staff ID:1435045 Share Posted January 28, 2021 In Update endpoint software in Malwarebytes Nebula, I found that you can "Check for Protection Updates" under Actions. So yes, please check for protection updates and if it is still being detected, let us know. Thanks. 1 Link to post Share on other sites More sharing options...
scoutt Posted January 28, 2021 Author ID:1435111 Share Posted January 28, 2021 cli, can I get my second screenshot deleted in my first post? Or delete this whole thread? Link to post Share on other sites More sharing options...
AlexSmith Posted January 28, 2021 ID:1435125 Share Posted January 28, 2021 2 hours ago, scoutt said: cli, can I get my second screenshot deleted in my first post? Or delete this whole thread? I have removed both images. 1 Link to post Share on other sites More sharing options...
scoutt Posted January 28, 2021 Author ID:1435136 Share Posted January 28, 2021 Thank you sir Link to post Share on other sites More sharing options...
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