Support For V3, How Long?

[Homer712]

I've had a few issues with version 4 (few solved, a couple not) and I've been following the posts here on a regular basis. In the end, many of the responses suggest reverting back to V3. If one does in fact make the decision revert back to V3 (and turns off the reminders to upgrade) how long will V3 be supported and will that support (updates) include the most recent threat protections?

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[Maurice Naggar]

Hello Homer712.

Just keep in mind, some day, it will come to be that Version 3.8.3  will cease to be supported.   For now, it is supported.
The end of support for version 3.8.3 is 4 May 2020.

[Porthos]

19 minutes ago, Homer712 said:

I've had a few issues with version 4 (few solved, a couple not)

Other than the bat file issue (I use the same one on my own and every computer I service with no issues) What other issues are you having?

[Homer712]

Porthos, as far as issues, just a few minor items that I've seen posted here as well. Firefox tends to be slower with internet connection drops at least a couple of time a day. I also use Macrium Reflect for image backups (weekly full/daily differential) and the time to perform either a full or differential image has increased by at least 50%. All of this is reproducible by turning Malwarebytes on/off. Again, so far none of these issues have caused me to revert to V3, but it has been on my mind.

In closing let me say that I have been a Malwarebytes Pro (along side Windows Defender as my only other protection) customer for longer than I can remember and have gone through these version updates in the past. In the end, the Malwarebytes developers (and those like yourself who help us users on this forum) get issues identified and resolved. I'm sure that will happen in the case of V4 as well.

[Porthos]

16 minutes ago, Homer712 said:

I also use Macrium Reflect for image backups (weekly full/daily differential) and the time to perform either a full or differential image has increased by at least 50%. All of this is reproducible by turning Malwarebytes on/off.

I too use Macrium. All I do is full images.

You could try adding Macirum to the allow list.

[Homer712]

Porthos, I found this on the Windows 10 Forums regarding this very issue:

If you get this issue (Macrium Reflect slowdown), it's real easy to fix. Two entries in the MBAM exception list:

1) Program Files\Macrium (as a folder)
2) Program Data\Macrium (as a folder, the Service is in here)

I'll end up adding the folders above until such time as there is a fix.

 

[Porthos]

1 hour ago, Homer712 said:

If you get this issue (Macrium Reflect slowdown), it's real easy to fix. Two entries in the MBAM exception list:

Exactly what I suggested. Where did you think I got the idea.😜