Eben Posted January 11, 2020 ID:1355359 Share Posted January 11, 2020 Hi there I have a client whose website was recently added to Norton Safe Web blacklist and Mcafee's blacklist. I have resolved all the infected files (as far as I can see). I have contacted both Norton and Mcafee to see if they can scan site and remove it from their blacklists. When some visitors go to the site on Windows and Malwarebytes running, they are presented with a SSL_ERROR_RX_RECORD_TOO_LONG error. Can you check why this is still happening? I would appreciate if you could either give me the steps to resolve this, or if possible, for you to remove the website from your blacklist? Thank you! Eben Site: surfacestudio.co.za Link to post Share on other sites More sharing options...
thisisu Posted January 12, 2020 ID:1355438 Share Posted January 12, 2020 Hi, It was blocked due to phishing but the domain is clean now so I will remove the block. This should take effect in the next database update. Best regards Link to post Share on other sites More sharing options...
Eben Posted January 13, 2020 Author ID:1355623 Share Posted January 13, 2020 Excellent, thank you very much! Is there a page where I can see when the next database update will be pushed out? Link to post Share on other sites More sharing options...
thisisu Posted January 13, 2020 ID:1355753 Share Posted January 13, 2020 11 hours ago, Eben said: Excellent, thank you very much! Is there a page where I can see when the next database update will be pushed out? You're welcome. As far as I know, such a page doesn't exist. There are several updates pushed out a day so usually you can expect these to be fixed within a few hours. Link to post Share on other sites More sharing options...
Porthos Posted January 13, 2020 ID:1355777 Share Posted January 13, 2020 12 hours ago, Eben said: Excellent, thank you very much! Is there a page where I can see when the next database update will be pushed out? If it is still blocked the user needs to update. It is not blocked for me. Link to post Share on other sites More sharing options...
leo3487 Posted January 15, 2020 ID:1356053 Share Posted January 15, 2020 On 1/13/2020 at 6:22 AM, Eben said: Excellent, thank you very much! Is there a page where I can see when the next database update will be pushed out? No, but there is a page to know if your site is blocked at the last (current) database https://hosts-file.net/ at top right there is a box where you can write your domain to find if it is blocked and why Link to post Share on other sites More sharing options...
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