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thisisu

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About thisisu

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  1. Good afternoon, I'm not seeing a detection on our end. Can you please provide a log from our program which is showing the detection? Thank you
  2. thisisu

    FP

    I've inquired as to why the Chrome variant isn't detected. As far as I know this is not a false positive though. You can also ignore the detection by adding it to exclusions as the detection is reviewed by the appropriate team members. (How To)
  3. thisisu

    FP

    It was reviewed. It's not a false positive. https://www.systemlookup.com/FF_Extensions/8232-bee8b1f2_823a_424c_959c_f8f76c8b2306_xpi.html
  4. Hello, I'm pretty sure this was related to a false positive we had yesterday. : https://forums.malwarebytes.com/topic/245220-winrar-installer-detected-as-trojanflystudio/ Try rescanning the items with an updated database, if they are no longer detected, then it was probably related to the false positive above
  5. thisisu

    FP

    Hello, The detection will be reviewed and removed if needed. Thank you for reporting
  6. It looks like it was already marked as legitimate so it shouldn't be detected anymore. If still detected on your end after ~10 minutes from now. Perform the following steps: Totally exit/shutdown Malwarebytes. Go to here in explorer: C:\ProgramData\Malwarebytes\MBAMService Delete the following file only: hubblecache Then you can restart MBAM and the cache file will rebuild on the next scan. 412493CA3C32205500D10950A4AEB63B
  7. Yes, if it's moved you should be ok. It's a generic detection
  8. Everything MBAM detected which you showed in your log was a false positive. All 3 files were hit by the same rule. That rule has since been disabled so you should not see that detection anymore. Default.Sfx is safe.
  9. Hello dburgjohn, Please provide the log from MBAM which shows the detection. Thanks!
  10. I have reclassified the file as goodware again. If still detected on your end after ~10 minutes from now. Perform the following steps: Totally exit/shutdown Malwarebytes. Go to here in explorer: C:\ProgramData\Malwarebytes\MBAMService Delete the following file only: hubblecache Then you can restart MBAM and the cache file will rebuild on the next scan.
  11. Thanks for the report. It should be fixed now. Sorry for the inconvenience 74449517808051F2746D62E9C6D2C2C1
  12. The software follows into the potentially unwanted category. More information about the criteria is here: https://www.malwarebytes.com/pup/ I am not aware of the specifics of the issues with Safe Erase. I will get in contact with someone that may have additional information. Thank you for your patience.
  13. Thank you. These are not false positives.
  14. Hello, Can we get the log from Malwarebytes instead of a screenshot please? More information here: Thank you
  15. Hi William, I am not showing that either file is detected here. A log showing the detection would help though. These file hashes were already whitelisted: 37D40FA6A50DF044527D99EA6EF54913 330F88143C0CE73C2C5ADF8C188B3453
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