blocking java

[TigerByte]

I have a legitimate software that uses JAVA, and I've been using it for a couple of years. All of a sudden, on 12 September, MalwareBytes started blocking it. I added the following to the exclusions but that did not help:

C:\Program Files (x86)\Java\jre1.8.0_211\bin\java.exe

C:\Program Files (x86)\Java\jre1.8.0_211\bin\javaw.exe

C:\Program Files (x86)\Java\jre1.8.0_211\bin\javaws.exe

C:\Program Files (x86)\Java\jre1.8.0_211\bin\jjs.exe

Any suggestions would be much appreciated.

[Malwarebytes]

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[exile360]

Greetings,

Depending on the type of detection and the module that is detecting your application, you may need to change settings in Malwarebytes to allow the application to function without being blocked.  Since you mentioned Java, I suspect it could be one of the shields in Exploit Protection blocking it which means normal exclusions would not allow the program to execute.  If you would, please post a screen shot of the detection from Malwarebytes or one of the reports from Malwarebytes showing the detection/block event as that will help us to determine exactly what was blocked and why.  You should be able to find the reports in Malwarebytes under the Reports tab.  You can find instructions on how to do so in this support article.

Thanks

Edited February 20, 2020 by AdvancedSetup
updated link

[TigerByte]

Thank you Exile360, for your help.

Here's a screenshot of the report.

 

[exile360]

Thanks, as I suspected, it is the Exploit Protection component blocking your application.  Please use the 'Export' option and select 'Copy to Clipboard' and then paste it into your reply and we'll take a look at exactly what it is detecting and we should be able to get a member of Research to assist, hopefully with fixing the detection assuming it's a false positive (which it sounds like it is).

In the meantime, I'll also request that one of the forum admins moves this topic over to our Exploit Protection false positives area so that the Research team will see it and can help you to address the issue.

[TigerByte]

Exile360, Here's the report: thank you, again. 

Malwarebytes
www.malwarebytes.com

-Log Details-
Protection Event Date: 10/11/19
Protection Event Time: 6:02 AM
Log File: 3874eb4b-ec0e-11e9-8cec-480fcf51dff9.json

-Software Information-
Version: 3.8.3.2965
Components Version: 1.0.627
Update Package Version: 1.0.12855
License: Premium

-System Information-
OS: Windows 10 (Build 17763.775)
CPU: x64
File System: NTFS
User: System

-Exploit Details-
File: 0
(No malicious items detected)

Exploit: 1
Malware.Exploit.Agent.Generic, , Blocked, [0], [392684],0.0.0

-Exploit Data-
Affected Application: Java
Protection Layer: Application Behavior Protection
Protection Technique: Java malicious inbound socket detected
File Name: 
URL: 

 

(end)

[sganesan]

Hi TigerByte,

Thank you for reporting the issue. We will be able to further assist you after looking at the logs.

Here are the steps for taking logs. Kindly follow steps 4 and 5 and post the logs here.

Thanks.

[TigerByte]

Thank you sganesan.

Here's the zip file.

mbst-grab-results.zip

[sganesan]

Thank you. We will look into it and update soon.

[sganesan]

Hi TigerByte,

Can you deselect this setting "Java Malicious Inbound Shell Protection" under the Protection Tab -> Real-Time Protection -> Advanced Settings -> Java Protection Tab and click Apply.

 

Let me know if this solves the issue for you. It is safe to turn off this setting.

[TigerByte]

This appears to have solved the problem. I'll find out for sure Monday morning. 

Thank you very much for your help.

[sganesan]

Thanks for confirming and we are glad to help. Appreciate the quick response. Let us know if you face any further issues.