Axelbert Posted April 12, 2019 ID:1307733 Share Posted April 12, 2019 Hi. I have my pc infected by mail.ru I've bought malwarebytes Premium. The program finds 2 files in: users/AppData/Local/Google/Chrome/UserData/Default Preferences and users/AppData/Local/Google/Chrome/UserData/Default Preferences Secure Preferences. I put them in quarantine, then I delete them. But the appear again in the same position. What can I do ? Alessandro Link to post Share on other sites More sharing options...
nasdaq Posted April 13, 2019 ID:1307799 Share Posted April 13, 2019 Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Chrome Secure Preferences detection always comes back. If the problem persists in Chrome check this out. https://forums.malwarebytes.com/topic/214325-chrome-secure-preferences-detection-always-comes-back/ Execute the suggested fix. =========== If this is not the issue, and the problem pesists run this program. Download the Farbar Recovery Scan Tool (FRST).Choose the 32 or 64 bit version for your system. and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file to your reply: In the Reply section in the bottom of the topic Click the "more reply Options" button. Attach the file. Select the "Choose a File" navigate to the location of the File.Click the file you wish to Attach.Click Attach this file.Click the Add reply button. === Please post the logs for my review. Wait for further instructions Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted April 19, 2019 Root Admin ID:1308722 Share Posted April 19, 2019 Due to the lack of feedback, this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread. Thanks Link to post Share on other sites More sharing options...
Recommended Posts