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trenchcur.pro chrome malware


trk86

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Tried going through Chrome advanced settings and checking "clean up computer" - no luck there in Chrome finding the problem.  Still getting Chrome notifications that are going to my Windows notification bar about "you may have a virus" and a couple of other random ads the adware is trying to get me to click.  I cant be the only person who's seen this.  Some help would be appreciated.

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Hello, Welcome to Malwarebytes.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Hi, trk86

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.
Click Attach this file.
Click the Add reply button.
===

Please post the logs  for my review.

Wait for further instructions

===

Note to Vogelfrei

You are not authorized to post in someone's topic.

Read the instructions on this page and start your own topic.
https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/

---

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7 minutes ago, nasdaq said:

Hello, Welcome to Malwarebytes.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Hi, trk86

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.
Click Attach this file.
Click the Add reply button.
===

Please post the logs  for my review.

Wait for further instructions

===

Note to Vogelfrei

You are not authorized to post in someone's topic.

Read the instructions on this page and start your own topic.
https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/

---

Thanks nasdaq

I had to attach both as Malwarebyes wouldn't let me paste that much text for some reason - said it flagged as spam.

Addition.txt

FRST.txt

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Hello, Welcome to Malwarebytes.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Your logs are clean.

I noticed that all Malwarebytes and Bitdefender are disabled.
If not already done Enable them.

===

Your copy of Chrome has probably been compromised

step1.gif Remove Chrome from your Computer and reinstall a fresh copy later.

step2.gifIf you remove the syncing of your account you must remove it before you save your bookmarks etc...
Delete Your Google Chrome Browser Sync Data if you sync with other devices. <- Important ...
https://forums.malwarebytes.com/topic/214325-chrome-secure-preferences-detection-always-comes-back/

step3.gif Before you remove Chrome Export your Bookmarks
Chrome will export your bookmarks as a HTML file, which you can then import into another browser.
How To: http://ccm.net/faq/31791-how-to-backup-your-google-chrome-bookmarks

step4.gif Before you remove Chrome Export your Passwords
How to export your saved passwords from Chrome
https://betanews.com/2018/03/09/export-chrome-passwords/

step5.gif Clear your Chrome cache and cookies
https://support.google.com/chromebook/answer/183083?hl=en

step6.gif Remove Chrome using the the instructions on this page.
https://support.google.com/chrome/answer/95319?hl=en

step7.gif Re-install Chrome and the Bookmarks.
<<<>>>

Let me know if the problem is solved.

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  • 2 weeks later...
  • Root Admin

Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Thanks

 

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