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I need some help.

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Hi all ! I'm Richy. 

So I do a threat scan with malware bytes and it usually finds about 30 threats. I guarantee and delete those threats, then restart when I’m prompted to. After restarting, I see if everything’s fixed, like windows defender failing when being asked to restart, and it doesn’t work. I then try the threat scan again and it finds another 30 pieces of malware, and the cycle continues. It’s gotten even worse just now, because after trying to open malwarebytes, it Says “unable to connect the service” and doesn’t launch. Also, back when I did have malwarebytes actually working, whenever I tried turning on web protection, it wouldn’t turn on. Along with whenever I tried to open any browser (chrome, edge, ie), it would automatically block them saying there was a exploit detected. I’m on windows 64-bit educational. เว็บแทงบอล

Any help would be greatly appreciated.

Thank you in advance.


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Hello, Welcome to Malwarebytes.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.
Click Attach this file.
Click the Add reply button.

Please post the logs  for my review.

Wait for further instructions

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  • 1 month later...
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Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.



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