Password Protection in Dashboard Error

[Jacknonato]

Hello!

I just want to share this bug. I tried to put a password in settings for protection. When I right click the malwarebyte icon from taskbar and click any kind of protection it asks for password.

If I go to Dashboard and disable any protection it does not asks for password. any solution?

[Jacknonato]

I tried to Update it to 3.6.1 still having the same error.

[AdvancedSetup]

Hello @Jacknonato and

Please try doing a clean removal and reinstall and see if that corrects the issue.

 

Please download the Malwarebytes Support Tool and use it to do a Clean Removal and reinstall of Malwarebytes

• Download Malwarebytes Support Tool
• Once the file is downloaded, open your Downloads folder/location of the downloaded file
• Double-click mb-support-X.X.X.XXXX.exe to run the program
  • You may be prompted by the User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent.
• Place a check-mark next to Accept License Agreement and click Next
• You will be presented with a page stating, "Welcome to the Malwarebytes Support Tool!"
• Click the Advanced Options link - do not click Get Started
  
  
   
• Click the CLEAN button
  
  |
   
• A progress bar will appear and the program will proceed to remove Malwarebytes from your computer
• Upon completion, click OK
• Follow the onscreen prompts to reboot and reinstall Malwarebytes

 

Then let me know if you're still having issues getting Malwarebytes password feature working.

Thanks

Ron

 

[exile360]

I just confirmed this issue on my own system running the latest build (3.6.1).  I will report it to the Product team.

If you come across any additional issues please let us know.

Thanks