GeneralTrue Posted June 11, 2018 ID:1249357 Share Posted June 11, 2018 I constantly get the message that rundl 32 is blocked thus i believe it is infected somehow but a malwarebytes scan does not seem to resolve it. Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 6/11/18 Scan Time: 8:38 AM Log File: 17b8c530-6d42-11e8-8dc6-6045cb9bbd02.json Administrator: Yes -Software Information- Version: 3.5.1.2522 Components Version: 1.0.374 Update Package Version: 1.0.5432 License: Premium -System Information- OS: Windows 10 (Build 17134.81) CPU: x64 File System: NTFS User: DESKTOP-EIKJJMQ\xGene -Scan Summary- Scan Type: Threat Scan Scan Initiated By: Manual Result: Completed Objects Scanned: 303000 Threats Detected: 0 (No malicious items detected) Threats Quarantined: 0 (No malicious items detected) Time Elapsed: 0 min, 50 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Disabled Heuristics: Enabled PUP: Detect PUM: Detect -Scan Details- Process: 0 (No malicious items detected) Module: 0 (No malicious items detected) Registry Key: 0 (No malicious items detected) Registry Value: 0 (No malicious items detected) Registry Data: 0 (No malicious items detected) Data Stream: 0 (No malicious items detected) Folder: 0 (No malicious items detected) File: 0 (No malicious items detected) Physical Sector: 0 (No malicious items detected) WMI: 0 (No malicious items detected) (end) Addition.txt FRST.txt Link to post Share on other sites More sharing options...
Staff Malwarebytes Posted June 11, 2018 Staff ID:1249358 Share Posted June 11, 2018 ***This is an automated reply*** Hi, Thanks for posting in the Malware Removal for Windows Help forum. Being infected is not fun and can be very frustrating to resolve, but don't worry because we have a team of experts here help you!! Note: Please be patient. When the site is busy it can take up to 48 hours before a malware removal helper can assist you. If no one has replied to your new topic after 48 hours please contact an Administrator to let them know. First, if you haven't done so, please run a Threat Scan with the latest version of Malwarebytes. This may resolve your malware infection issue without the need for additional support. Click "Reveal Hidden Contents" below for details: Spoiler Malwarebytes can detect and remove most malware with no further actions required for free. If you do not have Malwarebytes, please download it here and install. Be sure to post back the log as shown below. Open Malwarebytes for Windows To the left, click Scan > Scan Types. Select Threat Scan. Threat Scan is the most thorough and recommended scan method available. Click Start Scan Next, if you're still experiencing issues after running Malwarebytes, then technical logs will be required to assist you. Click "Reveal Hidden Contents" below and follow the instructions to run the Farbar Recovery Scan Tool: Spoiler Don't use any temporary file cleaners unless requested - this can cause data loss and make a recovery difficult. Please download the Farbar Recovery Scan Tool here and save it to your desktop. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run it. When the tool opens click Yes to the disclaimer. Press the Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please attach or copy and paste it to your reply. The first time the tool is run, it also makes another log (Addition.txt). If you've run it before it may not and you may need to select it manually. Finally, attach the Malwarebytes Threat Scan, FRST.txt and Additional.txt logs to your reply. Before submitting your reply, be sure to enable "Notify me of replies" like so: Click "Reveal Hidden Contents" below for details on how to add attachments to your post.Note: If you are unable to attach files, please copy and past the contents of the requested files in your Reply instead. Spoiler To save attachments, please click the link as shown below. You can click and drag the files to this bar or you can click the choose files, then browse to where your files are located, select them and click the Open button. Please Note the Following: One of our expert helpers will give you one-on-one assistance when one becomes available. Refrain from making any further changes to your computer (such as Install/Uninstall programs, using special fix tools, delete files, edit the registry, etc...) unless advised by a malware removal helper. Doing so can result in system changes which may hinder the attempts by a helper to clean your machine. Do not 'bump' or add a reply to your topic once it is started. Topics which appear to have replies are considered to have a helper assisting them and may be overlooked, resulting in a longer waiting period for help If you're using Peer 2 Peer software such as uTorrent or similar, please completely disable it from running while being assisted here. Troubleshooting Tips FAQ - Malwarebytes won't run or failed to resolve my issues Groups authorized to help with Malware Removal for Windows logs Link to post Share on other sites More sharing options...
nasdaq Posted June 11, 2018 ID:1249422 Share Posted June 11, 2018 Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Remove this program in bold via the Control Panel > Programs > Programs and Features.SearchAwesome (HKLM\...\MGVjN) (Version: 13.14.1.246 (i1.0) - SearchAwesome) <==== ATTENTION <<<>>> Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The tool will create a log (Fixlog.txt) please post it to your reply. === CHR res: Infected resources.pak (Adware script). Reinstall Chrome. <==== ATTENTION If you have any issues with chrome it may have been compromised. Remove and reinstall the browser. Remove Chrome from your Computer and reinstall a fresh copy later. Before you remove Chrome Export your Bookmarks Chrome will export your bookmarks as a HTML file, which you can then import into another browser. How To: http://ccm.net/faq/31791-how-to-backup-your-google-chrome-bookmarks If you sync you account you must remove it before you save your bookmarks etc... Delete Your Google Chrome Browser Sync Data if you sync with other defices. <- Important ...https://forums.malwarebytes.com/topic/214325-chrome-secure-preferences-detection-always-comes-back/ Clear your Chrome cache and cookieshttps://support.google.com/chromebook/answer/183083?hl=en Remove Chrome using the the instructions on this page.https://support.google.com/chrome/answer/95319?hl=en Re-install Chrome and the Bookmarks. ==== Please post the Fixlog.txt and let me know if the problem persists. fixlist.txt Link to post Share on other sites More sharing options...
GeneralTrue Posted June 11, 2018 Author ID:1249435 Share Posted June 11, 2018 Hello and thanks for your reply. Search awesome refuses to uninstall through the control panel. Link to post Share on other sites More sharing options...
nasdaq Posted June 11, 2018 ID:1249477 Share Posted June 11, 2018 Hi, The program was probably removed by Malwarebytes but still present in the Registry program list . You can remove it by following the instructions on this page. https://support.microsoft.com/en-ca/help/247501/how-to-manually-remove-programs-from-the-add-remove-programs-list Link to post Share on other sites More sharing options...
GeneralTrue Posted June 11, 2018 Author ID:1249497 Share Posted June 11, 2018 Fix result of Farbar Recovery Scan Tool (x64) Version: 06.06.2018 01 Ran by xGene (11-06-2018 21:54:58) Run:1 Running from C:\Users\xGene\Downloads Loaded Profiles: xGene (Available Profiles: xGene) Boot Mode: Normal ============================================== fixlist content: ***************** Start CreateRestorePoint: EmptyTemp: CloseProcesses: S2 MGVjN; C:\Program Files\MGVjN\ZjEwNTdiYzMyMzA4YjEw.exe [X] R2 OTg0ZWRkYmQxY2; rundll32.exe C:\WINDOWS\jweddegcocifilpj.jwed oVbgBlLxM [X] R2 WinDivert1.2; C:\WINDOWS\system32\drivers\WinDivert64.sys [37552 2018-06-09] (Basil) C:\WINDOWS\system32\drivers\WinDivert64.sys End ***************** Restore point was successfully created. Processes closed successfully. "HKLM\System\CurrentControlSet\Services\MGVjN" => removed successfully MGVjN => service removed successfully OTg0ZWRkYmQxY2 => service not found. WinDivert1.2 => Unable to stop service. "HKLM\System\CurrentControlSet\Services\WinDivert1.2" => removed successfully WinDivert1.2 => service removed successfully C:\WINDOWS\system32\drivers\WinDivert64.sys => moved successfully =========== EmptyTemp: ========== BITS transfer queue => 7364608 B DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 82890063 B Java, Flash, Steam htmlcache => 287273756 B Windows/system/drivers => 4696814 B Edge => 4737 B Chrome => 14979876 B Firefox => 151160449 B Opera => 0 B Temp, IE cache, history, cookies, recent: Default => 0 B Users => 0 B ProgramData => 0 B Public => 0 B systemprofile => 0 B systemprofile32 => 0 B LocalService => 12684 B LocalService => 0 B NetworkService => 135622 B NetworkService => 0 B xGene => 243383086 B RecycleBin => 0 B EmptyTemp: => 755.2 MB temporary data Removed. ================================ The system needed a reboot. ==== End of Fixlog 21:55:23 ==== Link to post Share on other sites More sharing options...
nasdaq Posted June 12, 2018 ID:1249645 Share Posted June 12, 2018 Hi, Delete the files in bold. 2018-06-08 14:47 - 2018-06-08 14:47 - 001878528 _____ C:\WINDOWS\YTM3Y2MwYTZkMzB.exe 2018-06-08 14:47 - 2018-06-08 14:47 - 000101827 _____ C:\WINDOWS\uninstaller.dat Restart the computer normally. Any remaining issues? Link to post Share on other sites More sharing options...
GeneralTrue Posted June 13, 2018 Author ID:1249938 Share Posted June 13, 2018 No more remaining issues. I thank you kindly for your assistance and hope you have a nice evening. Thanks allot!! Link to post Share on other sites More sharing options...
nasdaq Posted June 14, 2018 ID:1250126 Share Posted June 14, 2018 Hi, Glad we could help. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted July 27, 2018 Root Admin ID:1259257 Share Posted July 27, 2018 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks Link to post Share on other sites More sharing options...
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