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Rundl32 blocked


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I constantly get the message that rundl 32 is blocked thus i believe it is infected somehow but a malwarebytes scan does not seem to resolve it.

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 6/11/18
Scan Time: 8:38 AM
Log File: 17b8c530-6d42-11e8-8dc6-6045cb9bbd02.json
Administrator: Yes

-Software Information-
Version: 3.5.1.2522
Components Version: 1.0.374
Update Package Version: 1.0.5432
License: Premium

-System Information-
OS: Windows 10 (Build 17134.81)
CPU: x64
File System: NTFS
User: DESKTOP-EIKJJMQ\xGene

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 303000
Threats Detected: 0
(No malicious items detected)
Threats Quarantined: 0
(No malicious items detected)
Time Elapsed: 0 min, 50 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 0
(No malicious items detected)

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)


 

Addition.txt

FRST.txt

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  • Staff

***This is an automated reply***

Hi,

Thanks for posting in the Malware Removal for Windows Help forum. Being infected is not fun and can be very frustrating to resolve, but don't worry because we have a team of experts here help you!!

Note: Please be patient. When the site is busy it can take up to 48 hours before a malware removal helper can assist you. If no one has replied to your new topic after 48 hours please contact an Administrator to let them know.

First, if you haven't done so, please run a Threat Scan with the latest version of Malwarebytes. This may resolve your malware infection issue without the need for additional support. Click "Reveal Hidden Contents" below for details:

Spoiler

Malwarebytes can detect and remove most malware with no further actions required for free.

If you do not have Malwarebytes, please download it here and install. Be sure to post back the log as shown below.

  1. Open Malwarebytes for Windows
  2. To the left, click Scan > Scan Types.

    auto-reply-scan-types2.jpg.86e24e955a95d
     
  3. Select Threat Scan. Threat Scan is the most thorough and recommended scan method available.

    auto-reply-scan-types1.jpg.f4eee0e0c9375
     
  4. Click Start Scan
     

Next, if you're still experiencing issues after running Malwarebytes, then technical logs will be required to assist you. Click "Reveal Hidden Contents" below and follow the instructions to run the Farbar Recovery Scan Tool:

Spoiler

Don't use any temporary file cleaners unless requested - this can cause data loss and make a recovery difficult.

Please download the Farbar Recovery Scan Tool here and save it to your desktop. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  1. Double-click to run it. When the tool opens click Yes to the disclaimer.
  2. Press the Scan button.

    _frst_scan.jpg.d79beccbb6e66628e557f6c28
     
  3. It will make a log (FRST.txt) in the same directory the tool is run. Please attach or copy and paste it to your reply.
  4. The first time the tool is run, it also makes another log (Addition.txt). If you've run it before it may not and you may need to select it manually.
     

Finally, attach the Malwarebytes Threat Scan, FRST.txt and Additional.txt logs to your reply. Before submitting your reply, be sure to enable "Notify me of replies" like so:   notify me.jpeg
 

Click "Reveal Hidden Contents" below for details on how to add attachments to your post.
Note: If you are unable to attach files, please copy and past the contents of the requested files in your Reply instead. 

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To save attachments, please click the link as shown below. You can click and drag the files to this bar or you can click the choose files, then browse to where your files are located, select them and click the Open button.

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Please Note the Following:

  • One of our expert helpers will give you one-on-one assistance when one becomes available.
  • Refrain from making any further changes to your computer (such as Install/Uninstall programs, using special fix tools, delete files, edit the registry, etc...) unless advised by a malware removal helper. Doing so can result in system changes which may hinder the attempts by a helper to clean your machine.
  • Do not 'bump' or add a reply to your topic once it is started. Topics which appear to have replies are considered to have a helper assisting them and may be overlooked, resulting in a longer waiting period for help
  • If you're using Peer 2 Peer software such as uTorrent or similar, please completely disable it from running while being assisted here.

Troubleshooting Tips

 

 

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Hello, Welcome to Malwarebytes.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Remove this program in bold via the Control Panel > Programs > Programs and Features.
SearchAwesome (HKLM\...\MGVjN) (Version: 13.14.1.246 (i1.0) - SearchAwesome) <==== ATTENTION
<<<>>>

Please download the attached Fixlist.txt file to  the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the FRST.txt log you have submitted.

Run FRST and click Fix only once and wait.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

CHR res: Infected resources.pak (Adware script). Reinstall Chrome. <==== ATTENTION

If you have any issues with chrome it may have been compromised.
Remove and reinstall the browser.

step1.gif Remove Chrome from your Computer and reinstall a fresh copy later.

step2.gif Before you remove Chrome Export your Bookmarks
Chrome will export your bookmarks as a HTML file, which you can then import into another browser.

How To: http://ccm.net/faq/31791-how-to-backup-your-google-chrome-bookmarks

step3.gifIf you sync you account you must remove it before you save your bookmarks etc...
Delete Your Google Chrome Browser Sync Data if you sync with other defices. <- Important ...
https://forums.malwarebytes.com/topic/214325-chrome-secure-preferences-detection-always-comes-back/

step4.gif Clear your Chrome cache and cookies
https://support.google.com/chromebook/answer/183083?hl=en

step5.gif Remove Chrome using the the instructions on this page.
https://support.google.com/chrome/answer/95319?hl=en

step6.gif Re-install Chrome and the Bookmarks.
====

Please post the Fixlog.txt and let me know if the problem persists.
 

fixlist.txt

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Fix result of Farbar Recovery Scan Tool (x64) Version: 06.06.2018 01
Ran by xGene (11-06-2018 21:54:58) Run:1
Running from C:\Users\xGene\Downloads
Loaded Profiles: xGene (Available Profiles: xGene)
Boot Mode: Normal
==============================================

fixlist content:
*****************
Start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

S2 MGVjN; C:\Program Files\MGVjN\ZjEwNTdiYzMyMzA4YjEw.exe [X]
R2 OTg0ZWRkYmQxY2; rundll32.exe C:\WINDOWS\jweddegcocifilpj.jwed oVbgBlLxM [X]
R2 WinDivert1.2; C:\WINDOWS\system32\drivers\WinDivert64.sys [37552 2018-06-09] (Basil)
C:\WINDOWS\system32\drivers\WinDivert64.sys

End

*****************

Restore point was successfully created.
Processes closed successfully.
"HKLM\System\CurrentControlSet\Services\MGVjN" => removed successfully
MGVjN => service removed successfully
OTg0ZWRkYmQxY2 => service not found.
WinDivert1.2 => Unable to stop service.
"HKLM\System\CurrentControlSet\Services\WinDivert1.2" => removed successfully
WinDivert1.2 => service removed successfully
C:\WINDOWS\system32\drivers\WinDivert64.sys => moved successfully

=========== EmptyTemp: ==========

BITS transfer queue => 7364608 B
DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 82890063 B
Java, Flash, Steam htmlcache => 287273756 B
Windows/system/drivers => 4696814 B
Edge => 4737 B
Chrome => 14979876 B
Firefox => 151160449 B
Opera => 0 B

Temp, IE cache, history, cookies, recent:
Default => 0 B
Users => 0 B
ProgramData => 0 B
Public => 0 B
systemprofile => 0 B
systemprofile32 => 0 B
LocalService => 12684 B
LocalService => 0 B
NetworkService => 135622 B
NetworkService => 0 B
xGene => 243383086 B

RecycleBin => 0 B
EmptyTemp: => 755.2 MB temporary data Removed.

================================


The system needed a reboot.

==== End of Fixlog 21:55:23 ====

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Hi,

Delete the files in bold.

2018-06-08 14:47 - 2018-06-08 14:47 - 001878528 _____ C:\WINDOWS\YTM3Y2MwYTZkMzB.exe
2018-06-08 14:47 - 2018-06-08 14:47 - 000101827 _____ C:\WINDOWS\uninstaller.dat

Restart the computer normally.

Any remaining issues?

 

 

 

 

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  • 1 month later...
  • Root Admin

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread.

Thanks

 

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