BillH99999 Posted June 8, 2018 ID:1248947 Share Posted June 8, 2018 (edited) I was on 3.5.1.2522. I used "Install Application Updates" and it downloaded and installed 3.5.1.2527. It then said it had to restart Malwarebytes to finish the install. It did so and now About still shows 3.5.1.2522 and "Install Application Updates" says no updates are available. Where did 3.5.1.2527 go? Thanks, Bill Edited June 8, 2018 by BillH99999 Link to post Share on other sites More sharing options...
Staff Malwarebytes Posted June 8, 2018 Staff ID:1248948 Share Posted June 8, 2018 ***This is an automated reply*** Hi, Thanks for posting in the Malwarebytes 3 Help forum. If you are having technical issues with our Windows product, please do the following: Spoiler If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply: NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download Malwarebytes Support Tool Once the file is downloaded, open your Downloads folder/location of the downloaded file Double-click mb-support-X.X.X.XXXX.exe to run the program You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent. Place a checkmark next to Accept License Agreement and click Next You will be presented with a page stating, "Welcome to the Malwarebytes Support Tool!" Click the Advanced Options link Click the Gather Logs button A progress bar will appear and the program will proceed to gather troubleshooting information from your computer Upon completion, click OK A file named mbst-grab-results.zip will be saved to your Desktop Please attach the file in your next reply. Before submitting your reply, be sure to enable "Notify me of replies" like so: Click "Reveal Hidden Contents" below for details on how to attach a file: Spoiler To save attachments, please click the link as shown below. You can click and drag the files to this bar or you can click the choose files, then browse to where your files are located, select them and click the Open button. One of our experts will be able to assist you shortly. If you are having licensing issues, please do the following: Spoiler For any of these issues: Renewals Refunds (including double billing) Cancellations Update Billing Info Multiple Transactions Consumer Purchases Transaction Receipt Please contact our support team at https://support.malwarebytes.com/community/consumer/pages/contact-us to get help If you need help looking up your license details, please head here: https://support.malwarebytes.com/docs/DOC-1264 Thanks in advance for your patience. -The Malwarebytes Forum Team Link to post Share on other sites More sharing options...
exile360 Posted June 8, 2018 ID:1248950 Share Posted June 8, 2018 3.5.1.2522 is still the latest. There was a CU (Component Update) released recently that changes the Component package version: to 1.0.374 (listed under Settings>About) so if that's what yours shows then you're all up-to-date: Link to post Share on other sites More sharing options...
BillH99999 Posted June 8, 2018 Author ID:1248951 Share Posted June 8, 2018 (edited) So what I saw being downloaded and installed would have been 1.0.374? I thought I was getting 3.5.1.2527 because I use a software update checker utility (SUMo) which showed that it was available so I thought that is what I was downloading and installing. It is interesting that SUMo shows many users are on 3.5.1.2527. Could this be a beta or something? Thanks, Bill Edited June 8, 2018 by BillH99999 Link to post Share on other sites More sharing options...
exile360 Posted June 8, 2018 ID:1248956 Share Posted June 8, 2018 (edited) Correct, it was the CU 1.0.374. Programs like SUMo always seem to get the version info wrong because Malwarebytes updates components and the individual file versions do not necessarily reflect the same version info as the entire package/installer (for example, if you check Programs and Features to see what version it shows for Malwarebytes and compare that to Malwarebytes various files and their versions which you can easily do by running the Malwarebytes Support Tool and checking the mbst-check-results.txt file you'll see that they use lots of different version numbers) and the version info for an individual file only changes when the Developers have modified that particular file, so if a file doesn't change from one release to the next, then that file's version info is left intact. There is no beta in testing at this time to my knowledge and I know of no 2527 build, so I'm not sure where they got that version info from. Edited June 8, 2018 by exile360 Link to post Share on other sites More sharing options...
BillH99999 Posted June 8, 2018 Author ID:1248958 Share Posted June 8, 2018 OK, thanks. I'll report the anomaly to SUMo. Link to post Share on other sites More sharing options...
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