VenQ Posted February 14, 2018 ID:1215562 Share Posted February 14, 2018 Hello, I found my computer as infected and working very slowly lately. I use the instructions from Staff on the same topic - Windows Defender Chekuem. Please find the files and advise on the future course of actions: malwarebytes_scan.txt AdwCleaner[C0].txt FRST64.txt Addition.txt Best regards, Mathew Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted February 14, 2018 Root Admin ID:1215580 Share Posted February 14, 2018 Hello @VenQ and Please download the attached fixlist.txt file and save it to the Desktop.NOTE. It's important that both files, FRST or FRST64 and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system. Run FRST or FRST64 and press the Fix button just once and wait. If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart. The tool will make a log on the Desktop (Fixlog.txt). Please attach or post it to your next reply. Note: If the tool warned you about an outdated version please download and run the updated version. fixlist.txt Thanks Ron Link to post Share on other sites More sharing options...
VenQ Posted February 14, 2018 Author ID:1215609 Share Posted February 14, 2018 Hi Ron, Please find fixlog file at below: Fixlog.txt Best regards, Mathew Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted February 14, 2018 Root Admin ID:1215633 Share Posted February 14, 2018 Looks good. How is the computer running now? Link to post Share on other sites More sharing options...
VenQ Posted February 14, 2018 Author ID:1215638 Share Posted February 14, 2018 Still clumsy, maybe it needs a format since it was not took place since like 5 years. However, at least it loads much faster than previous time. Thanks a lot. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted February 14, 2018 Root Admin ID:1215639 Share Posted February 14, 2018 Well there is no doubt that nothing beats the speed of a fresh install of Windows. You can try resetting your browsers to see if that helps some too. Please visit each of the following sites and let's reset all of your browsers back to defaults to prevent unexpected issues. If you are not using one of the browsers but it is installed then you may want to consider uninstalling it as older versions of some software can pose an increase in the potential for an infection to get in. Internet ExplorerHow to reset Internet Explorer settings Microsoft EdgeHow to Reset Microsoft Edge in Windows 10 Firefox Click on Help / Troubleshooting Information then click on the Refresh Firefox button. ChromeReset Chrome back to defaults to completely clear out issues with Chrome. First, go to >> Google Sync << and sign into your account. Make sure you know your password as this will clear it from the browser. Scroll down until you see the "reset sync" button to clear your data from the server and remove your passphrase. Now, close all Chrome windows. Chrome cannot be running for the next step. If needed, print this information or use another browser to read the information. Press the Windows key + R at the same time, to bring up the run dialog box. Type in (or copy/paste) the following and press Enter: %localappdata%\Google\Chrome\User Data\Default\ Press Ctrl + A to select all the files and folders. Hold down Ctrl + A and click once on the files "Bookmarks" and "Bookmarks.bak". This will unselect them. With all the files selected (except for your Bookmarks), press the Delete key and click Yes to delete the files and folders. Example of all files and folders selected, except Bookmarks Restart your computer now and make sure there are no longer any redirects or other browser issues. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted March 7, 2018 Root Admin ID:1221937 Share Posted March 7, 2018 Due to the lack of feedback, this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread. Thanks Link to post Share on other sites More sharing options...
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