Malware as System Files

[DogNo1]

I recently bought a Chinese-manufactured tablet, an imitation of the Samsung S2.  The machine is pretty and runs well but upon installing Malwarebytes, a scan identified two of the system files as malware.  The HTML viewer was identified as trojan.sivu.c  and the Update Provider was identified as PUP.riskware.autoins.fota.  Malwarebytes can't delete these files and i can't find them in the Android directory where Malwarebytes says they exist.  

Any advice about the nature of these files and how to make them safe will be much appreciated.

[MAM]

Hello, and welcome to our community.

Maybe, this can help you with the first:

Please have a deeper look on this.

Or, you wait for her for the Expert´s here in your issue.

Good Luck!

MAM

[mbam_mtbr]

Hi @DogNo1,

Preinstalled Android/PUP.Riskware.Autoins.Fota is a known issue.  The app is from a Chinese company called Adups: Mobile Menace Monday: upping the ante on Adups

The only known way to disabling this is through a tool called Debloater:  Disabling Adups via Debloater (FWUpgradeProvider.apk)

Android/Trojan.Sivu.c is preinstalled malware as well, which is becoming more of an issue -> Mobile Menace Monday: Preinstalled adware and sometimes worse

Preinstalled malware cannot be removed, only disabled.  Instructions to disable are in the blog post linked above.

Nathan