mbam_mtbr

Hi @Rai_03, The price is $11.99 per year. Unfortunately, the best place to get it is on Google PLAY. Nathan

Hi @ZiipinApps, Thanks for bringing this to our attention. This issue has been resolved and will no longer be detected in future database versions. Thanks again, Nathan

Hi @rllavane, The notifications is the area of the phone were you see any type of notifications. So like if you get a new email, it would pop up in your notifications. When you have the phone plugged into the PC, there will be a notification to change USB settings. It is by default set to Charging. You will need to change the setting to Transfer files. This needs to be done every time you unplug/plug the phone back into the PC. I apologize that the setup is taking so long. Nathan

Hi @rllavane, I can absolutely help you! Answers in bold. Yep, once downloaded from here, just go through the standard install process. These are generic drivers needed to plug a mobile device into a PC and run simple commands to the mobile device. And yes, the easiest method to install is through Android Studio: In Android Studio, click Tools > SDK Manager. Click the SDK Tools tab. Select Google USB Driver and click OK. After all that is done, you'll need to set environment variables. This is so you can run commands easily in later steps. A guide to this is here. Environment Variable path: C:\Users\<username>\AppData\Local\Android\Sdk\platform-tools\ Now, you need to turn USB Debugging on the mobile device. Here's a guide for Android 6.0: How to Enable USB Debugging in Android 6.0.1 Marshmallow From there, follow these instructions: Plug mobile device into your PC In the mobile device’s notifications, tap “USB for…” and select Transfer files. Open Command Prompt on PC Use the following command to list all apps on the device and confirm existence of package name(s) com.adups.fota and/or com.adups.fota.sysoper adb shell pm list packages -f Easiest way is to copy/paste into text editor and search for com.adups.fota and/or com.adups.fota.sysoper STOP — Before the next steps, make sure to copy/paste the path of the apk somewhere in case you want to re-install; see Restoring apps onto the device below. Use the following commands to uninstall Adups adb shell pm uninstall -k --user 0 com.adups.fota adb shell pm uninstall -k --user 0 com.adups.fota.sysoper You should receive a Success after each command You can use adb shell pm list packages -f again to ensure the Adups apps are removed from the list After you get this far, then we will proceed with removing Android/Adware.YeMobi.a as well. Nathan

Hi @rllavane, Unfortunately, the removal linked above is the best option we have right now. You would install Android Studio onto a PC. You will also need to install the Google USB Drivers onto a PC as well. I apologize for the complexity of removal. Let me know if you have any questions, and I'll assist the best I can. Nathan

For any other users experiencing similar issues, resolution posted in our blog Android Trojan xHelper uses persistent re-infection tactics: here’s how to remove

Hi @aninkling, Don't worry about the title. I knew what malware you were referring to. Regardless, still need an Apps Report to really tell what's going on here. Nathan

Hi @aninkling, The best way for us to see exactly what is happening here is to see an Apps Report. If you could send us one, we would be happy to check things out for you. To send an Apps Report with Malwarebytes for Android use the following instructions. 1.Open the Malwarebytes for Android app. 2.Tap the Menu icon. 3. Tap Your apps. 4. Tap three lines icon in upper right corner. 5. Tap Send to support Choose an email app to send Apps Report. Your email app will open with the Apps Report included. At this point, it would be very helpful to mention you are submitting via recommendation from the Malwareybtes forum. This allows our support staff to know where to direct it. By sending the Apps Report, you will create a ticket in our support system. Private Message (PM) me the email used and/or the ticket number assigned. Nathan

Hi @Barby, I can at least tell you it's not likely to be malware. I found this article on the subject: https://www.thesslstore.com/blog/fix-ssl-connection-errors-android-phones/ Let me know if any of that works, Nathan

Hi @hlucky, If it has Google PLAY, and you can download/install Malwarebytes (https://play.google.com/store/apps/details?id=org.malwarebytes.antimalware) then it should work. Nathan

Hi @MAM, You may want to create a ticket in our support system: https://support.malwarebytes.com/community/contactsupport/pages/home-support They will be better able to assist you, Nathan

Hi @MAM, Unfortunately, we do not support versions below Android 4.4 any longer. Our apologies, Nathan

Hi @MAM, So you are unable to download/install latest version from Google PLAY? Nathan

Hi @BC1036, From what I could find, Chimera is a component of Google PLAY services. Not sure how you would remove them, but doesn't appear to be malicious in anyway. Nathan

Hi @notepage, Although we were able to deescalate the APK to a PUP, a site that harbors a PUP is still considered a phishing site. Nathan