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mbam_mtbr

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About mbam_mtbr

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    Staff

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    https://www.malwarebytes.com

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  1. Hi @YodbAd8bAdboY, If you could send in an Apps Report, I can look further into this issue for you. To send an Apps Report with Malwarebytes for Android use the following instructions. Open the Malwarebytes for Android app. Tap the Menu icon. Tap Your apps. Tap three lines icon in upper right corner. Tap Send to support Choose an email app to send Apps Report. Your email app will open with the Apps Report included. At this point, it would be very helpful to mention you are submitting via recommendation from the Malwarebytes forum. This all
  2. Hi @hkokocin, Thanks for bringing this to our attention. This issue has been resolved and will no longer be detected in future database versions. Thanks again, Nathan
  3. Hi @Loxi, Thanks for bringing this to our attention. This issue has been resolved and will no longer be detected in future database versions. Thanks again, Nathan
  4. Hi @smitherean, Could you send me an Apps Report? I like to check on exactly what is triggering Android/PUP.Riskware.HiddenAds.YTHX. To send an Apps Report with Malwarebytes for Android use the following instructions. Open the Malwarebytes for Android app. Tap the Menu icon. Tap Your apps. Tap three lines icon in upper right corner. Tap Send to support Choose an email app to send Apps Report. Your email app will open with the Apps Report included. At this point, it would be very helpful to mention you are submitting via recommendati
  5. Hi @athegn, Okay, I found the ticket. Unfortunately, Google PLAY policies do not allow us to have SMS blocking in our app so we had to remove it some time ago. You might want to consider using a different SMS messaging app to see if it does a better job of blocking. Maybe try Google Messages. SMS spam is becoming more common, and unfortunately with Google's policies are hands are tied to do anything about it. Sorry we can not do more for you. Nathan
  6. Hi @athegn, Not seeing a PM in my inbox. Nathan
  7. Hi @Kloseidon, If you could send an Apps Report, I look into this. To send an Apps Report with Malwarebytes for Android use the following instructions. Open the Malwarebytes for Android app. Tap the Menu icon. Tap Your apps. Tap three lines icon in upper right corner. Tap Send to support Choose an email app to send Apps Report. Your email app will open with the Apps Report included. At this point, it would be very helpful to mention you are submitting via recommendation from the Malwarebytes forum. This allows our support staff to know whe
  8. Hi @athegn, This is either Adware or browser related ads. Browser related ads are caused by the way browsers handle redirections executed by JavaScript code. Most browsers do not do a great job of preventing these redirects, which can also cause ad pop-ups. Unethical advertising affiliates are aware of this and exploit this weakness. Even if an advertising affiliate is shut down for using this exploit, they just come back with a different affiliate id and are right back at it. The best way to block these pop-ups is to try a different browser, disable JavaScript, install a browser
  9. Hi @ZacharyZstorm, Do you know what you copied? Doubtful spyware would be collecting data using clipboard. Nathan
  10. Hi @GIX0, On Android, installing malware would require confirming the install. On Apple, I would image this would be even harder unless your iPad is "jailbroken". Most of the time, sketchy websites are known as phishing websites that are phishing for you to enter personal information. You may want to try Clear History and Website Data if you are experiencing web redirects. Nathan
  11. Hi @JackBrooks11, As long as you didn't install anything, you should be fine. It would require you to confirm the install, so you would know pretty easily if it did. Nathan
  12. Hi @Pumphouse, Thanks for bringing this to our attention. This issue has been resolved and will no longer be detected in future database versions. Thanks again, Nathan
  13. Hi @YuHui, Follow the guidance of this thread: Nathan
  14. Hi @hikerguy, We are sorry you are experiencing this issue with your daily scan. Please try the following the steps below. Go to settings ---> apps and find/click Malwarebytes in the App info list Go to Storage & cache Click Clear Storage Click Clear cache Click the Back arrow to go back to Malwarebytes main App Info screen Click Uninstall Go to Google PLAY store and re-install Malwarebytes Restart your device If this does not resolve the daily scan issue, please submit a ticket to support. Nathan
  15. Hi @MountainMike, What phone do you have? This sounds very similar what we've seen on UMX devices: Nathan
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