Jump to content

mbam_mtbr

Honorary Members
  • Posts

    1,457
  • Joined

  • Last visited

Reputation

139 Excellent

6 Followers

Recent Profile Visitors

21,700 profile views
  1. Hi @Harun1337, Yep, you're good. It's a Potentially Unwanted Program (not malware) that uses stolen registration keys to unlock apps that you would normally pay for. So not dangerous, but obviously something we would like to flag.
  2. Hi @Harun1337, Update. I added a detection for this as Android/PUP.Risktool.Keygen.dzr. It's pretty low level, and as long as you uninstall it you're all good.
  3. Hi @Harun1337, Did you install the app, or just download it to the phone? I am unable to install the app myself.
  4. Hi @Clang, Unfortunately, we only support the version that is currently on Google PLAY, so I can't help you there.
  5. Hi @Clang, If you go to Settings > About, what is the Malware detection version? As long as it's updating, you should be good.
  6. Hi @Undertale_fan, Yeah, I would probably uninstall it. It looks pretty shady to me.
  7. Hi @Joao1100, Not likely, but you can install our Malwarebytes for Android client just to be safe.
  8. Hi @mapleboard, Is the music playing via bluetooth? Malwarebytes doesn't disrupt this ability at all. Are you able to reproduce the issue by installing Malwarebytes again?
  9. Hey @Clang, Yep, it's a little different on 5.x.x. Here's how to send data: Client 5.x.x — Export diagnostic data Open Mobile Security on your mobile device. Tap Settings > General. Toggle on Enable diagnostic mode. Repeat the steps that led to the issue. Once the issue occurs, diagnostic mode records the incident. Return to the Malwarebytes app, tap Settings > General, then tap Export diagnostic Data. Send the diagnostic log to Malwarebytes.
  10. Hi @Pumphouse, My guess is that it's being disabled due to battery optimization. Some mobile device companies are very diligent about optimizing battery usage to preserve the battery. Since anti-malware scanners run in the in the background, they are a target for battery optimization turning them off. Follow this tutorial: disabling battery optimization. It's for Malwarebytes, but same applies to MS Defender. Weird, didn't realize Microsoft had an Android anti-malware scanner. Especially since their read and butter is Windows. Taught me something new!
  11. Hi @NewTricks, It appears this only applies to Windows and Mac: https://support.malwarebytes.com/hc/en-us/articles/360046347633
  12. Hi @Montana0603, I assume you followed this? Safe Browsing Scanner disabled in Malwarebytes for Android v5 So the issue now is that the web blocks are no longer in quarantine? I think the websites were just successfully blocked. I don't know if websites are really quarantined. That would be more for malware. I hope that makes sense... let me know,
  13. Hi @notaninja, We are sorry you are experiencing this issue. Please follow the steps below. Go to settings ---> apps and find/click Malwarebytes in the App info list Go to Storage & cache Click Clear Storage Click Clear cache Click the Back arrow to go back to Malwarebytes main App Info screen Click Uninstall Go to Google PLAY store and re-install Malwarebytes Restart your device If this does not help, please check if there any other security (anti-virus) application installed on your device and uninstall any other security apps. If all this doesn't work, let me know.
  14. Hi @WAcity, Can you explain why you may think you're are hacked? Have you turned off battery optimization for Malwarebytes? Some mobile device companies are very diligent about optimizing battery usage to preserve the battery. Since anti-malware scanners run in the in the background, they are a target for battery optimization turning them off. When first installing Malwarebytes, one of the action items is to turn off optimization for this reason. Nathan
  15. Hi @Maddy93, Not sure were you found that version, but it's definitely been tampered with. In general, we suggest installing from Google Play, but respect the decision to install elsewhere. However, you do so at your own risk. Games that are pay-for on Google Play are especially high risk when installed elsewhere.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.