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mbam_mtbr

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Everything posted by mbam_mtbr

  1. Hi @trojanagenthelppls, Sounds like this could be browser related. This is caused by the way most browsers handle redirections executed by javascript code. Most browsers don't do a great job of preventing these redirects, which also cause ad pop-ups. Advertising affiliates are aware of this, and exploit this weakness. Even if an advertising affiliate is shut down for using this exploit, they just come back with a different affiliate id and are right back at it. The best way to block these pop-ups are to try a different browsers, disable javascript, install a browser with ad blocking (like Opera), and/or install Ad-block Plus. If you encounter these pop-ups again, back out of them using Android's back key. Also, clearing your history and cache will help stop the ads from reoccurring. If this doesn't work, you can send me an Apps Report and I can look into it further. To send an Apps Report with Malwarebytes for Android use the following instructions. 1.Open the Malwarebytes for Android app. 2.Tap the Menu icon. 3. Tap Your apps. 4. Tap three lines icon in upper right corner. 5. Tap Send to support Choose an email app to send Apps Report. Your email app will open with the Apps Report included. Send the Apps Report to create a ticket. Private Message (PM) me the email used and/or the ticket number assigned. Thanks for reaching out, Nathan
  2. Hi @nukecad, I heard rumor that there may be an older version on the Samsung store that is no longer supported. Sorry, that's the best answer I have. Nathan
  3. Hi @RayRay26, Is it technically "safe"? Yes. If it were me, would I install it. No. Hope that answers your question. Nathan
  4. Hi @SbbKbb, Don't feel like you have to rush. It can wait until later. If something was installed, it will still be there. Nathan
  5. You couple copy/paste it to me through PM as well.
  6. Hi @SbbKbb, If you can send me an Apps Report, I can see if it installed on your device. To send an Apps Report with Malwarebytes for Android use the following instructions. 1.Open the Malwarebytes for Android app. 2.Tap the Menu icon. 3. Tap Your apps. 4. Tap three lines icon in upper right corner. 5. Tap Send to support Choose an email app to send Apps Report. Your email app will open with the Apps Report included. Send the Apps Report to create a ticket. Private Message (PM) me the email used and/or the ticket number assigned. Nathan
  7. Hi @Att73, Any VPN should work fine with Malwarebytes for Android. However, I'd recommend this one: https://mullvad.net/en/guides/installing-mullvad-android-devices/ Nathan
  8. Hi @ingber, I did some testing, and it works! So yes, you can use Kiwi with the MB extension! Guess I'm switching browsers Malwarebytes for Android only detects phishing sites, so using the Malwarebytes extension in Kiwi is definitely an added layer of security — even if it is mostly blocking windows malware sites. Nathan
  9. Hi @jharris1993, Although it's not possible to not show the splash screen (fun fact: "the cyborg from Hell" is named ZERO), I can assure this isn't whats slowing things down. It takes awhile for things to load sometimes, and the splash screen is just something to look at while this is happening. This is especially true after a device reboot or force stopping the app. Sorry for the inconvenience. We put performance as a top priority, but only so much we can do while still keeping you protected. Nathan
  10. Hi @Msrtin, This sounds like it may be browser related ads. This is caused by the way most browsers handle redirections executed by javascript code. Most browsers don't do a great job of preventing these redirects, which also cause ad pop-ups. Advertising affiliates are aware of this, and exploit this weakness. Even if an advertising affiliate is shut down for using this exploit, they just come back with a different affiliate id and are right back at it. The best way to block these pop-ups are to try a different browsers, disable javascript, install a browser with ad blocking (like Opera), and/or install Ad-block Plus. If you encounter these pop-ups again, back out of them using Android's back key. Also, clearing your history and cache will help stop the ads from reoccurring. Thanks for reaching out, Nathan
  11. Hi @Justsaying, @Sirlansalittle, @Witch, Yep, certainly sounds like browser related ads to me as well. This is caused by the way most browsers handle redirections executed by javascript code. Most browsers don't do a great job of preventing these redirects, which also cause ad pop-ups. Advertising affiliates are aware of this, and exploit this weakness. Even if an advertising affiliate is shut down for using this exploit, they just come back with a different affiliate id and are right back at it. The best way to block these pop-ups are to try a different browsers, disable javascript, install a browser with ad blocking (like Opera), and/or install Ad-block Plus. If you encounter these pop-ups again, back out of them using Android's back key. Also, clearing your history and cache will help stop the ads from reoccurring. Nathan
  12. Hi @networx1, Just a FYI that this is unrelated to @TempLost post which was resolved this weekend. Thanks for the assistance though TempLost! That's what makes this community so great! One patron helping others! networx1, if you could send an Apps Report, that would be very helpful! To send an Apps Report with Malwarebytes for Android use the following instructions. 1.Open the Malwarebytes for Android app. 2.Tap the Menu icon. 3. Tap Your apps. 4. Tap three lines icon in upper right corner. 5. Tap Send to support Choose an email app to send Apps Report. Your email app will open with the Apps Report included. Send the Apps Report to create a ticket. Private Message (PM) me the email used and/or the ticket number assigned. Nathan
  13. Hi @Hacked2death It’s not unusual for there to be attempts to break into an email account by brute force attacks or guessing questions for “forgot password”. It was a good idea to set up two-step authentication, and to use a strong, unique password. Having a unique password is key since if you use the same for all accounts, it makes it easy for them to break into other accounts. It’s doubtful they have you iris/fingerprint identity; they probably just went through “forgot password” to reset. As far as the flip phone overheating, most likely a hardware issue then hacking. I would try again to reset your passwords with strong/unique passwords and set up stronger authentication methods where you can. Sorry to hear you having so much troubles, Nathan
  14. Hi @Malwarekiller112, I can check your Apps Report to see if there is anything unusual. Nathan
  15. Hi @Malwarekiller112, It is a downloader, thus it can download other malware apps in the background. If you can send me an Apps Report, I can see exactly what app is causing this and assist removing. To send an Apps Report with Malwarebytes for Android use the following instructions. 1.Open the Malwarebytes for Android app. 2.Tap the Menu icon. 3. Tap Your apps. 4. Tap three lines icon in upper right corner. 5. Tap Send to support Choose an email app to send Apps Report. Your email app will open with the Apps Report included. Send the Apps Report to create a ticket. Private Message (PM) me the email used and/or the ticket number assigned. Nathan
  16. Hi @chrise00, I would suggest creating a ticket with Malwarebytes Support. They can look up the key and make sure everything is working. Nathan
  17. Hi @Hbjb, You can download our free version from the Apple Store. Nathan
  18. Hi @AN_Spectre, This may be browser related. This is caused by the way most browsers handle redirections executed by javascript code. Most browsers don't do a great job of preventing these redirects, which also cause ad pop-ups. Advertising affiliates are aware of this, and exploit this weakness. Even if an advertising affiliate is shut down for using this exploit, they just come back with a different affiliate id and are right back at it. The best way to block these pop-ups are to try a different browsers, disable javascript, install a browser with ad blocking (like Opera), and/or install Ad-block Plus. If you encounter these pop-ups again, back out of them using Android's back key. Also, clearing your history and cache will help stop the ads from reoccurring. Thanks for reaching out, Nathan
  19. Hi @msalman, If you can send me an Apps Report I can look further into it. To send an Apps Report with Malwarebytes for Android use the following instructions. 1.Open the Malwarebytes for Android app. 2.Tap the Menu icon. 3. Tap Your apps. 4. Tap three lines icon in upper right corner. 5. Tap Send to support Choose an email app to send Apps Report. Your email app will open with the Apps Report included. Send the Apps Report to create a ticket. Private Message (PM) me the email used and/or the ticket number assigned. Nathan
  20. Hi @Hbjb, Malwarebytes for iOS does work on ipad except for the call protection and sms filter but does not include a malware scanner. Nathan
  21. Hi @Ewellsy, Was ransomware detected by Malwarebytes for Android? Do you happen to have a screenshot? Nathan
  22. Hi @TempLost, This is a known issue that was resolved in our latest release. Nathan
  23. Hi @davidlw, These types of ads are usually browser related. This is caused by the way most browsers handle redirections executed by javascript code. Most browsers don't do a great job of preventing these redirects, which also cause ad pop-ups. Advertising affiliates are aware of this, and exploit this weakness. Even if an advertising affiliate is shut down for using this exploit, they just come back with a different affiliate id and are right back at it. The best way to block these pop-ups are to try a different browsers, disable javascript, install a browser with ad blocking (like Opera), and/or install Ad-block Plus. If you encounter these pop-ups again, back out of them using Android's back key. Also, clearing your history and cache will help stop the ads from reoccurring. Thanks for reaching out, Nathan
  24. Hi @bugbytes, Thanks for the idea! I'll submit it to our mobile dev team. Nathan
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