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mbam_mtbr

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Everything posted by mbam_mtbr

  1. Hi @bob12a, Okay, great! Since you purchased the licensed via Google PLAY (which is what our Android in-app purchasing does), you can use Malwarebytes for Android on any mobile device that uses the same Google PLAY account. Nathan
  2. Hi @bob12a, So within the Malwarebytes for Android app itself? Nathan
  3. Hi @Clang, So you already sent an Apps Report? If so, could you PM the ticket number assigned? If an Apps Report wasn't sent already, and you like to, instructions below. To send an Apps Report with Malwarebytes for Android use the following instructions. 1.Open the Malwarebytes for Android app. 2.Tap the Menu icon. 3. Tap Your apps. 4. Tap three lines icon in upper right corner. 5. Tap Send to support Choose an email app to send Apps Report. Your email app will open with the Apps Report included. At this point, it would be very helpful to mention you are submitting via recommendation from the Malwareybtes forum. This allows our support staff to know where to direct it. By sending the Apps Report, you will create a ticket in our support system. Private Message (PM) me the email used and/or the ticket number assigned. Nathan
  4. Hi @bob12a, So you bought a multiple device license to use with PC/Android/Mac? Or did you buy an Android license via Google PLAY? Nathan
  5. Hi @Ronan1, We are pretty sure it's browser related. This is caused by the way most browsers handle redirections executed by javascript code. Most browsers don't do a great job of preventing these redirects, which also cause ad pop-ups. Advertising affiliates are aware of this, and exploit this weakness. Even if an advertising affiliate is shut down for using this exploit, they just come back with a different affiliate id and are right back at it. The best way to block these pop-ups are to try a different browsers, disable javascript, install a browser with ad blocking (like Opera), and/or install Ad-block Plus. If you encounter these pop-ups again, back out of them using Android's back key. Also, clearing your history and cache will help stop the ads from reoccurring. However, if you like me to check for Adware on your mobile device regardless, I certainly can do that. You would need to send an Apps Report. To send an Apps Report with Malwarebytes for Android use the following instructions. 1.Open the Malwarebytes for Android app. 2.Tap the Menu icon. 3. Tap Your apps. 4. Tap three lines icon in upper right corner. 5. Tap Send to support Choose an email app to send Apps Report. Your email app will open with the Apps Report included. At this point, it would be very helpful to mention you are submitting via recommendation from the Malwareybtes forum. This allows our support staff to know where to direct it. By sending the Apps Report, you will create a ticket in our support system. Private Message (PM) me the email used and/or the ticket number assigned. Nathan Nathan
  6. Hi @Soniapuppet, I don't know of a limit, so I think you're good then. Nathan
  7. Hi @Soniapuppet, It depends. Are you planning to use on different OS's, or just Android? If just Android, are you using the same Google PLAY Account on all devices? If you use the same Google PLAY Account on all devices, you only need one subscription. Nathan
  8. Hi @DeathWitch, Sounds like you may have preinstalled. If that's the case, we may have a solution. If you don't mind sending, lets start with an Apps Report. To send an Apps Report with Malwarebytes for Android use the following instructions. 1.Open the Malwarebytes for Android app. 2.Tap the Menu icon. 3. Tap Your apps. 4. Tap three lines icon in upper right corner. 5. Tap Send to support Choose an email app to send Apps Report. Your email app will open with the Apps Report included. At this point, it would be very helpful to mention you are submitting via recommendation from the Malwareybtes forum. This allows our support staff to know where to direct it. By sending the Apps Report, you will create a ticket in our support system. Private Message (PM) me the email used and/or the ticket number assigned. From there, we can find out what app could be the issue, and move forward removing via this method: You can use this method to uninstall for current user (details in link below): https://forums.malwarebytes.com/topic/216616-removal-instructions-for-adups/ Warning: Make sure to read Restoring apps onto the device (without factory reset) in the rare case you need to revert/restore app. Use this/these command(s) during step 7 under Uninstalling Adups via ADB command line to remove: adb shell pm uninstall -k --user 0 <package name> Nathan
  9. Hi @annmariaa, If it's a specific site causing the redirects, it's either a malicious site, or a site that has been compromised. If it's a site that has been compromised, it's up the that site's admin to fix the issue. Nathan
  10. Hi @Phuc, Yes, it's different. Also, VirusTotal only represent our Windows scanner as well. You can PM me the MD5, and I can check for you if you like. Nathan
  11. Hi @Phuc, Well then, glad we were aware of it WAY back in August, and have been detecting since last May -> https://blog.malwarebytes.com/android/2019/08/mobile-menace-monday-android-trojan-raises-xhelper/ I guess new to The Hacker News though. But yes, very nasty piece of malware. Nathan
  12. Hi @misgnomer, Well, that is quite a predicament. Since you have a device that could potentially be infected, you can send us an Apps Report from that device. Since you suspect that it may be spreading through WiFi, I would suggest disconnecting any other devices on the network before powering up and sending the Apps Report. To send an Apps Report with Malwarebytes for Android use the following instructions. 1.Open the Malwarebytes for Android app. 2.Tap the Menu icon. 3. Tap Your apps. 4. Tap three lines icon in upper right corner. 5. Tap Send to support Choose an email app to send Apps Report. Your email app will open with the Apps Report included. At this point, it would be very helpful to mention you are submitting via recommendation from the Malwareybtes forum. This allows our support staff to know where to direct it. By sending the Apps Report, you will create a ticket in our support system. Private Message (PM) me the email used and/or the ticket number assigned. Nathan
  13. Hi @Phuc, Thanks for bringing this to our attention! This will be detected as Android/Adware.Ashas as you suggested in future database versions. Thanks again! Nathan
  14. HI @RayRay26, I did some testing on the site, and I couldn't get it to drop any malicious apps. Looks like it just serves up a bunch of ads. Since you closed it out before it even got to the site, you're 100% safe. Honestly, even if you had browsed around on the site, you would have been fine. It's just grabbing revenue from ads one annoying ad at a time. Nathan
  15. Hi @Jonny6980, Just responded here: Sorry, didn't see this thread until afterwards. Nathan
  16. Hi @Jonny6980, Although it sounds like browser related, I can check for Adware if you send me an Apps Report. To send an Apps Report with Malwarebytes for Android use the following instructions. 1.Open the Malwarebytes for Android app. 2.Tap the Menu icon. 3. Tap Your apps. 4. Tap three lines icon in upper right corner. 5. Tap Send to support Choose an email app to send Apps Report. Your email app will open with the Apps Report included. Send the Apps Report to create a ticket. Private Message (PM) me the email used and/or the ticket number assigned. Nathan
  17. Hi @RayRay26, I think you're probably okay. Most likely it would have redirected you to a site to attempt to get personal information. Like filling out a survey for "free" prize. Nathan
  18. Hi @wys52613, Thanks for bringing this to our attention. This issue has been resolved and will no longer be detected in future database versions. Thanks again, Nathan
  19. Hi @yeahnot9000, Most of these scam sites are tying to trick the user into giving up personal information by entering the "survey". Rarely do they drop malicious apps. Therefore, as long as you didn't enter any personal info, you are safe. Nathan
  20. Hi @Jimmi, These types of ads are browser related. This is caused by the way most browsers handle redirections executed by javascript code. Most browsers don't do a great job of preventing these redirects, which also cause ad pop-ups. Advertising affiliates are aware of this, and exploit this weakness. Even if an advertising affiliate is shut down for using this exploit, they just come back with a different affiliate id and are right back at it. The best way to block these pop-ups are to try a different browsers, disable javascript, install a browser with ad blocking (like Opera), and/or install Ad-block Plus. If you encounter these pop-ups again, back out of them using Android's back key. Also, clearing your history and cache will help stop the ads from reoccurring. Thanks for reaching out, Nathan
  21. Hi @yeahnot9000, You should be clear of any malware, so no need to worry about that. It sounds like the redirect is aimed at Chrome, and only mobile. Not unusual for ad redirects to focus on one area. In this case Chrome and Mobile. Nathan
  22. Hi @Slobodan, Although I don't believe we can stop the use of other apps from using camera/microphone, we absolutely do detect spyware. Nathan
  23. Hi @Smackus, Malwarebytes for Android is taking a more aggressive stance against stalkerware. Therefore, apps that used to be clean may now be detected as Monitor. Monitor is a subset of Potentially Unwanted Programs (PUPs), thus it’s NOT considered malware. The main purpose of detecting these Monitor apps is to make unsuspecting users aware of their presence. Especially in cases of domestic abuse where abusers have physical access to victims mobile devices. If you are aware of the presence of these apps, you can simply ignore them using this method: Run a scan. On the results screen, below each checkbox is drop-down arrow. Click on the arrow. From the list of options, select “Ignore Always.” Future scans will no longer detect the app as suspicious. If you change your mind and like to stop ignoring, you can do so at any time by: Tap Menu icon Tap Scanner Tap Whitelist (upper right corner) Remove from list We apologize for inconvenience, but due to the extreme outcomes of not letting unsuspecting victims aware of these apps, we will continue to take a hard stance on Monitor apps. Thank you for understanding, Nathan
  24. Hi @CWWorld, You can use this method to uninstall for current user (details in link below): https://forums.malwarebytes.com/topic/216616-removal-instructions-for-adups/ Warning: Make sure to read Restoring apps onto the device (without factory reset) in the rare case you need to revert/restore app. Use this/these command(s) during step 7 under Uninstalling Adups via ADB command line to remove: adb shell pm uninstall -k --user 0 <package name> If you need help with which apps to remove, you can send an Apps Report. To send an Apps Report with Malwarebytes for Android use the following instructions. 1.Open the Malwarebytes for Android app. 2.Tap the Menu icon. 3. Tap Your apps. 4. Tap three lines icon in upper right corner. 5. Tap Send to support Choose an email app to send Apps Report. Your email app will open with the Apps Report included. Send the Apps Report to create a ticket. Private Message (PM) me the email used and/or the ticket number assigned. Nathan
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