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I had javaws.exe*32, not sure if I am still infected

horse_3

By horse_3
in Resolved Malware Removal Logs

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horse_3

horse_3

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So my pc had been working slow for a few days, not sure if related to this problem, but today it culminated in having multiple javaws.exe processes filling up my memory and crashing my computer the first time. After I rebooted It was then that I actually noticed the problem. I then did a second restart without internet and it stopped the javaws.exe from filling up my memory. Afther that I uninstalled all java related products and deleted users from chrome. The problem isn't persisting anymore, the computer might be slower, but I am not sure if I am still infected or not. Could you help me with this. I did a Farbar scan and included the these .txt files. Also to add, I did a quick scan with Avast and scanned with Malwarebytes, and they didnt spot anything.

Addition.txt

FRST.txt

Edited by horse_3
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AdvancedSetup

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Hello @horse_3 and :welcome:

 

Please restart the computer first and then run the following steps and post back the logs when ready.

STEP 01
Please download Junkware Removal Tool to your desktop.

  • Shutdown your antivirus to avoid any conflicts.
  • Right click over JRT.exe and select Run as administrator on Windows Vista or Windows 7, double-click on XP.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next reply message
  • When completed make sure to re-enable your antivirus

STEP 02

adwcleaner_new.png Fix with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your Desktop.

  • Right-click on adwcleaner_new.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Accept the Terms of use.
  • Wait until the database is updated.
  • Click Scan.
  • When finished, please click Clean.
  • Your PC should reboot now.
  • After reboot, logfile will be opened. Copy its content into your next reply.

Note: Reports will be saved in your system partition, usually at C:\Adwcleaner

STEP 03
Download Sophos Free Virus Removal Tool and save it to your desktop.
 

  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View Log file (bottom left-hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program
  • If no threats were found, please confirm that result.

STEP 04
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here.
  • Please attach the Additions.txt log to your reply as well.

 

Thanks

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horse_3

horse_3

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All programs seem to run absolutely fine, and my RAM usage is normal. My aero animations might be less sharpe than usua,it is a problem I had before noticing the infection,l but it might be my imagination and an entirely different topic. Thank you for your help. 

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horse_3

horse_3

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I am not completely sure If everything's okay. Today everything got slower, programs that were open worked slower and new programs didnt open. In addition ctrl+alt+del did not work. It could be caused by some other reason, but just in case this is noteworthy I am posting it.

Edited by horse_3
grammar
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Yes, it should be rare that it happens.

You might try the following and see if it helps improve the computer operations or not. If not, no harm done but in some cases it helps quite a bit.

 

 

1. Open a CMD Window as an Administrator on the target server and enter the following commands:

 

  • cd %windir%\system32\
  • lodctr /R
  • cd %windir%\sysWOW64\
  • lodctr /R

 

    Note: This should not affect performance on the machine. This command resyncs the counter values.

 

2. Open up Regedit and navigate to the following registry key:

 

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PerfProc\Performance

 

3. Make sure that the value (if it exists) for the Disable Performance Counters is not 1.  If the entry does exist and the entry is 1, change it to 0 or delete that entry within the key.  ** PLEASE NOTE ** make sure you contact your system administrator before making changes to the registry, and make sure that you back it up before you delete it.

 

4. Restart the Windows Management service.

 




Note: After completing the Microsoft instructions, a reboot is required.

 

 

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At this time there are no more signs of an infection on your system.
However if you are still seeing any signs of an infection please let me know.

Let's go ahead and remove the tools and logs we've used during this process.

Most of the tools used are potentially dangerous to use unsupervised or if ran at the wrong time.
They are often updated daily so if you went to use them again in the future they would be outdated anyways.

The following procedures will implement some cleanup procedures to remove these tools.
 
bwebb7v.jpgDownload Delfix from here and save it to your desktop. (you may already have this)

  • Ensure Remove disinfection tools is checked.
  • Click the Run button.
  • Reboot


Any other programs or logs that are still remaining, you can manually delete. (right click.....Delete)
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST folder, FRST-OlderVersion folder, MBAR folder, etc....AdwCleaner > just run the program and click uninstall.


 
If there are any other left over Folders, Files, Logs then you can delete them on your own.
 
Please visit the following link to see how to delete old System Restore Points. Please delete all of them and create a new one at this time.
How to Delete System Protection Restore Points in Windows 7 and Windows 8

Remove all but the most recent Restore Point on Windows XP


As Java seems to get exploited on a regular basis I advise not using Java if possible but to at least disable java in your web browsers
How do I disable Java in my web browser? - Disable Java

A lot of reading here but if you take the time to read a bit of it you'll see why/how infections and general damage are so easily inflicted on the computer. There is also advice on how to prevent it and keep the system working well. Don't forget about good, solid backups of your data to an external drive that is not connected except when backing up your data. If you leave a backup drive connected and you do get infected it can easily damage, encrypt, delete, or corrupt your backups as well and then you'd lose all data.
Nothing is 100% bulletproof but with a little bit of education you can certainly swing things in your favor.


If you're not currently using Malwarebytes Premium then you may want to consider purchasing the product which can also help greatly reduce the risk of a future infection.

 

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horse_3

horse_3

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I used the delfix tool, removed logs that were left and deleted adwcleaner manually. I have uninstalled java and I am using chrome so isn't it automatically disabled in chrome. Right now it doesn't seem that there would be something left of the infection. I am going to let you know if something happens. Also I have to give those articles a read.

Edit: I've included just in case these txt files, redid the delfix of course, and ran malwarebytes and still no signs.

FRST.txt

Addition.txt

Edited by horse_3
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Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!

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