Ignore False Positives on Future Scans?

[GenericUser5901]

Hello MBAM team,

I am receiving email alerts from a number of false positives on a couple of our servers. I have tried excluding those objects from future scans, and adding them to the ignore list. This has not prevented the files from listing as threats and triggering email alerts. I have redacted any sensitive information in the copy/paste below. What steps can I take to prevent these unwanted false-positive alerts? Thanks!

Quote

 

Malwarebytes Management Server Notification
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Alert Time: 10/31/2016 7:46:58 AM
Server Hostname: [REDACTED]
Server Domain/Workgroup: [REDACTED]
Server IP: [REDACTED]
Notification Catalog: Client
Description:
Malware threat detected, see details below:

10/31/2016 7:45:52 AM    [REDACTED]    [REDACTED]    PUP.Optional.Yontoo    < No action taken >    C:\ProgramData\Tarma Installer
10/31/2016 7:45:52 AM    [REDACTED]    [REDACTED]    PUP.Optional.Yontoo    < No action taken >    C:\ProgramData\Tarma Installer\{F9C3EA7A-91E5-4E87-A8FF-E4C3EAB3A61E}
10/31/2016 7:45:52 AM    [REDACTED]    [REDACTED]    PUP.Optional.Yontoo    < No action taken >    C:\ProgramData\Tarma Installer\{F9C3EA7A-91E5-4E87-A8FF-E4C3EAB3A61E}\x64
10/31/2016 7:45:52 AM    [REDACTED]    [REDACTED]    PUP.Optional.Yontoo    < No action taken >    C:\ProgramData\Tarma Installer\{F9C3EA7A-91E5-4E87-A8FF-E4C3EAB3A61E}\x86
10/31/2016 7:46:39 AM    [REDACTED]    [REDACTED]    PUP.Optional.Yontoo    < No action taken >    C:\ProgramData\Tarma Installer
10/31/2016 7:46:39 AM    [REDACTED]    [REDACTED]    PUP.Optional.Yontoo    < No action taken >    C:\ProgramData\Tarma Installer\{F9C3EA7A-91E5-4E87-A8FF-E4C3EAB3A61E}
10/31/2016 7:46:39 AM    [REDACTED]    [REDACTED]    PUP.Optional.Yontoo    < No action taken >    C:\ProgramData\Tarma Installer\{F9C3EA7A-91E5-4E87-A8FF-E4C3EAB3A61E}\x64
10/31/2016 7:46:39 AM    [REDACTED]    [REDACTED]    PUP.Optional.Yontoo    < No action taken >    C:\ProgramData\Tarma Installer\{F9C3EA7A-91E5-4E87-A8FF-E4C3EAB3A61E}\x86

Total count: 8.

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[bitwick]

Hi, My name is Jacob and would be glad to help you.  Have you open a support ticket on our business support Site?