restart = disabled

[AdamKertesz]

Running WIndows 10 pro, fully updated, Usually, at the end of the day I hibernate. Whenever I do a restart, Malware Anti-Ransomware stops working, "Start protection" or "fix now" does not work.

zip files attached.

Malwarebytes Anti-Ransomware.zip

logs.zip

[1PW]

Hello AdamKertesz:

Thank you for the archives.  Rather than a simple re-install of MBARW Beta7, please consider a clean install of MBARW Beta7:

1. Close all open user applications followed by a conventional Windows based uninstall of Malwarebytes Anti-Ransomware through the Windows system Control Panel.
2. If MBARW Beta7 was uninstalled successfully, the following sub-directories will have been deleted from a typical Windows 10 x64 system:

                         C:\Program Files\Malwarebytes\
                         C:\ProgramData\Malwarebytes Anti-Ransomware\
                         C:\ProgramData\MBAMService\

3. If any of the above directories remain, please delete them manually.  If necessary, any remaining/uninstalled directory must be deleted in the Windows Safe mode.
4. Execute a conventional Windows restart to the Normal Windows boot mode and log-in through an Administrator's account. <===IMPORTANT!
5. Using an Administrator's account only, download a fresh MBARW_Setup.exe file and save to the Administrator's Desktop from the Malwarebytes Anti-Ransomware BETA 7 Now Available topic.
6. Right-click the saved MBARW_Setup.exe file and left-click   Run as administrator from the context menu and continue.
7. Upon a successful installation, please restart the computer in a conventional manner to the Windows Normal boot mode.

Please reply to your topic with the status of your reported issue.  Thank you again for beta testing MBARW and your valued feedback.

 

[AdamKertesz]

Followed instructions.

To point 7:

after the restart, MBARW was still off. Did a shutdown and regular start, and it's started.

Thanks for help

[1PW]

Hello AdamKertesz:

Thank you for the good news feedback.

[Wells15]

Have same problem.  win10pro updated.  i never know if when i start up the ransom ware will be enabled or not.  happens often enough that re-installation is really burdensome. Reboot helps sometimes, sometimes not.   let me know what file you want me to send unless you have enough data and are already working on it. 

[1PW]

Hello Wells15 and

It is disappointing to read your Consumer Beta testing system is having MBARW Beta issues but each computer is unique.  Problems that seem "the same" frequently are not.  The same is true for solutions.  Solutions may often need to be individualized for your unique testing system.

It is less confusing for everyone if a "One Member Per Topic" policy is adhered to instead of posting to the topic of another member.  Development Team Members, Staffers, and Helpers will be able to more easily provide both you and the OP/Topic Starter, with individualized assistance.

Please start a NEW, and SEPARATE topic by left-clicking this >>Start New Topic<< link now.

Thank you always for your patience and understanding.