Robin2020 Posted June 15, 2016 ID:1045549 Share Posted June 15, 2016 I think it's a trojan, the image comes and goes so quickly I can't get a good look at it. Can someone please help me remove this. I work from home and really need assistance to get this resolved. Thanks in advance Link to post Share on other sites More sharing options...
kevinf80 Posted June 15, 2016 ID:1045568 Share Posted June 15, 2016 Hello Robin2020 and welcome to Malwarebytes, My screen name is kevinf80, i`m here to help clean up your system, continue as follows please: Anyone other than the original starter of this thread please DO NOT follow the instructions and advice posted as replies here, my help and advice is NOT related to your system and will probably cause more harm than good... Change the download folder setting in the default Browser so all tools we may use are saved to the Desktop:Google Chrome - Click the "Customize and control Google Chrome" button in the upper right-corner of the browser. Choose Settings. at the bottom of the screen click the "Show advanced settings..." link. Scroll down to find the Downloads section and click the Change... button. Select your desktop and click OK.Mozilla Firefox - Click the "Open Menu" button in the upper right-corner of the browser. Choose Options. In the downloads section, click the Browse button, click on the Desktop folder and the click the "Select Folder" button. Click OK to get out of the Options menu.Internet Explorer - Click the Tools menu in the upper right-corner of the browser. Select View downloads. Select the Options link in the lower left of the window. Click Browse and select the Desktop and then choose the Select Folder button. Click OK to get out of the download options screen and then click Close to get out of the View Downloads screen. NOTE: IE8 Does not support changing download locations in this manner. You will need to download the tool(s) to the default folder, usually Downloads, then copy them to the desktop.Change default download folder location in Edge -Boot to a user account with admin status, select start > file explorer > right click on "Downloads" folder and select "Properties" In the new window select "Location" tab > clear the text field box and type in or copy/paste %userprofile%\Desktop > select "Apply" then "OK" Be aware you are not changing the Browser download folder location, you are changing the user’s download directory location..... Next, Follow the instructions in the following link to show hidden files:http://www.howtogeek.com/howto/windows-vista/show-hidden-files-and-folders-in-windows-vista/ Next, Download RKill from here: http://www.bleepingcomputer.com/download/rkill/ There are three buttons to choose from with different names on, select the first one and save it to your desktop. Double-click on the Rkill desktop icon to run the tool. If using Vista or Windows 7/8/10, right-click on it and Run As Administrator. A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully. A log pops up at the end of the run. This log file is located at C:\rkill.log. Please post this in your next reply. If you do not see the black box flash on the screen delete the icon from the desktop and go back to the link for the download, select the next button and try to run the tool again, continue to repeat this process using the remaining buttons until the tool runs. You will find further links if you scroll down the page with other names, try them one at a time. If the tool does not run from any of the links provided, please let me know. Next, Please open Malwarebytes Anti-Malware. On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits". Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware Click on the Scan tab, then click on Scan Now >> . If an update is available, click the Update Now button. A Threat Scan will begin. When the scan is complete Apply Actions to any found entries. Wait for the prompt to restart the computer to appear (if applicable), then click on Yes. After the restart once you are back at your desktop, open MBAM once more. To get the log from Malwarebytes do the following: Click on the History tab > Application Logs. Double click on the scan log which shows the Date and time of the scan just performed. Click Export > From export you have three options:Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your replyText file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to replyXML file (*.xml) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply… If Malwarebytes is not installed follow these instructions first: Download Malwarebytes Anti-Malware to your desktop. Double-click mbam-setup and follow the prompts to install the program. At the end, be sure a checkmark is placed next to the following: Launch Malwarebytes Anti-Malware A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program. Click Finish. Follow the instructions above.... Next, Download Farbar Recovery Scan Tool and save it to your desktop.Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way... Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.) Make sure Addition.txt is checkmarked under "Optional scans" Press Scan button to run the tool.... It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The tool will also make a log named (Addition.txt) Please attach those logs to your reply. Let me see those logs in your reply... Thank you, Kevin... Link to post Share on other sites More sharing options...
Robin2020 Posted June 16, 2016 Author ID:1045724 Share Posted June 16, 2016 Rkill 2.8.4 by Lawrence Abrams (Grinler)http://www.bleepingcomputer.com/ Copyright 2008-2016 BleepingComputer.com More Information about Rkill can be found at this link:http://www.bleepingcomputer.com/forums/topic308364.html Program started at: 06/15/2016 10:03:11 PM in x64 mode. Windows Version: Windows 7 Home Premium Service Pack 1 Checking for Windows services to stop: * No malware services found to stop. Checking for processes to terminate: * No malware processes found to kill. Checking Registry for malware related settings: * No issues found in the Registry. Resetting .EXE, .COM, & .BAT associations in the Windows Registry. Performing miscellaneous checks: * No issues found. Checking Windows Service Integrity: * TBS [Missing Service] Searching for Missing Digital Signatures: * No issues found. Checking HOSTS File: * No issues found. Program finished at: 06/15/2016 10:07:00 PM Execution time: 0 hours(s), 3 minute(s), and 51 seconds(s) Malwarebytes Anti-Malware www.malwarebytes.org Scan, 06/16/16 12:01 AM, SYSTEM, CHARASWORK-HP, Manual, Start:06/15/16 10:20 PM, Duration:1 hr 41 min 38 sec, Threat Scan, Completed, 0 Malware Detections, 0 Non-Malware Detections, (end) Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:15-06-2016 Ran by Chara's Work (administrator) on CHARASWORK-HP (16-06-2016 00:30:27) Running from C:\Users\Chara's Work\Desktop\PC Fix Loaded Profiles: Chara's Work (Available Profiles: Chara's Work & Guest) Platform: Windows 7 Home Premium Service Pack 1 (X64) Language: English (United States) Internet Explorer Version 9 (Default browser: IE) Boot Mode: Normal Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/ ==================== Processes (Whitelisted) ================= (If an entry is included in the fixlist, the process will be closed. The file will not be moved.) (Microsoft Corporation) C:\Program Files\Microsoft Security Client\MsMpEng.exe (AMD) C:\Windows\System32\atiesrxx.exe (Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe (Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe (AMD) C:\Windows\System32\atieclxx.exe (Microsoft Corporation) C:\Program Files\Microsoft Office 15\ClientX64\officeclicktorun.exe (Check Point Software Technologies) C:\Program Files (x86)\CheckPoint\SSL Network Extender\slimsvc.exe (Juniper Networks, Inc.) C:\Program Files (x86)\Juniper Networks\Common Files\dsNcService.exe (Microsoft Corporation) C:\Program Files\Microsoft Security Client\msseces.exe (Hewlett-Packard) C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe (Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Hewlett-Packard Company) C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe (BodyMedia, Inc.) C:\Program Files (x86)\BodyMedia\Sync\BodyMediaSync.exe (McAfee, Inc.) C:\Program Files (x86)\McAfee Security Scan\3.0.285\SSScheduler.exe () C:\Users\Public\mysql\bin\mysqld-nt.exe (PDF Complete Inc) C:\Program Files (x86)\PDF Complete\pdfsvc.exe (Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe (Hewlett-Packard) C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe (Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE (Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe (Oracle Corporation) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe (Citrix Systems, Inc.) C:\Program Files (x86)\Citrix\ICA Client\concentr.exe (Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE (Citrix Systems, Inc.) C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe (Microsoft Corporation) C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE (Microsoft Corporation) C:\Program Files\Microsoft Security Client\NisSrv.exe (Advanced Micro Devices Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe (Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Microsoft Corporation) C:\Windows\System32\dllhost.exe (ATI Technologies Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe (Hewlett-Packard) C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Calendar\Service\GCalService.exe (Hewlett-Packard) C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Calendar\Service\HPTouchSmartSyncCalReminderApp.exe (Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe (Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe (Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Microsoft Corporation.) C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\SeaPort.EXE (Citrix Systems, Inc.) C:\Program Files (x86)\Citrix\ICA Client\CDViewer.exe (Citrix Systems, Inc.) C:\Program Files (x86)\Citrix\ICA Client\wfica32.exe (Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe ==================== Registry (Whitelisted) =========================== (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.) HKLM\...\Run: [MSC] => c:\Program Files\Microsoft Security Client\msseces.exe [1340192 2016-01-29] (Microsoft Corporation) HKLM\...\Run: [hpsysdrv] => c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe [62768 2008-11-20] (Hewlett-Packard) HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [13776088 2014-12-11] (Realtek Semiconductor) HKLM-x32\...\Run: [StartCCC] => c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [336384 2011-05-12] (Advanced Micro Devices, Inc.) HKLM-x32\...\Run: [PDF Complete] => C:\Program Files (x86)\PDF Complete\pdfsty.exe [658424 2011-08-12] (PDF Complete Inc) HKLM-x32\...\Run: [HP Software Update] => c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe [49208 2011-05-10] (Hewlett-Packard) HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [59240 2011-09-27] (Apple Inc.) HKLM-x32\...\Run: [SunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [596504 2016-04-01] (Oracle Corporation) HKLM-x32\...\Run: [ConnectionCenter] => C:\Program Files (x86)\Citrix\ICA Client\concentr.exe [305088 2011-04-25] (Citrix Systems, Inc.) HKU\S-1-5-21-2526592388-2313282358-3829499931-1001\...\MountPoints2: {8a028553-0d74-11e2-8432-386077d0c6f5} - F:\KODAK_Software_Downloader.exe Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\BodyMedia Sync.lnk [2014-04-06] ShortcutTarget: BodyMedia Sync.lnk -> C:\Program Files (x86)\BodyMedia\Sync\BodyMediaSync.exe (BodyMedia, Inc.) Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk [2015-07-14] ShortcutTarget: McAfee Security Scan Plus.lnk -> C:\Program Files (x86)\McAfee Security Scan\3.0.285\SSScheduler.exe (McAfee, Inc.) ==================== Internet (Whitelisted) ==================== (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.) Tcpip\Parameters: [DhcpNameServer] 71.10.216.1 71.10.216.2 Tcpip\..\Interfaces\{7C69E251-9617-4CFE-8605-DF0649582BCB}: [DhcpNameServer] 71.10.216.1 71.10.216.2 Internet Explorer: ================== SearchScopes: HKU\S-1-5-21-2526592388-2313282358-3829499931-1001 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKU\S-1-5-21-2526592388-2313282358-3829499931-1001 -> {DA45E74C-704B-4455-BD8E-F0AAB8840C15} URL = hxxps://search.yahoo.com/search?p={searchTerms}&fr=yset_ie_syc_oracle&type=orcl_default BHO: Bing Bar Helper -> {1dad3af3-ef2f-4f64-ac4b-11789189fcb6} -> C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\amd64\BingExt.dll [2014-03-11] (Microsoft Corporation.) BHO: Skype for Business Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll [2015-03-10] (Microsoft Corporation) BHO: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2016-04-25] (Google Inc.) BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\URLREDIR.DLL [2015-04-14] (Microsoft Corporation) BHO: Microsoft SkyDrive Pro Browser Helper -> {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL [2015-04-14] (Microsoft Corporation) BHO: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll [2013-08-28] (Hewlett-Packard) BHO-x32: Bing Bar Helper -> {1dad3af3-ef2f-4f64-ac4b-11789189fcb6} -> C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BingExt.dll [2014-03-11] (Microsoft Corporation.) BHO-x32: Java(tm) Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre1.8.0_91\bin\ssv.dll [2016-04-21] (Oracle Corporation) BHO-x32: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll [2016-04-25] (Google Inc.) BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office 15\root\Office15\URLREDIR.DLL [2015-04-14] (Microsoft Corporation) BHO-x32: Java(tm) Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre1.8.0_91\bin\jp2ssv.dll [2016-04-21] (Oracle Corporation) BHO-x32: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll [2013-08-28] (Hewlett-Packard) Toolbar: HKLM - Bing Bar - {eec0f710-38b5-4aba-99bf-ec87564a4e13} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\amd64\BingExt.dll [2014-03-11] (Microsoft Corporation.) Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2016-04-25] (Google Inc.) Toolbar: HKLM-x32 - Bing Bar - {eec0f710-38b5-4aba-99bf-ec87564a4e13} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BingExt.dll [2014-03-11] (Microsoft Corporation.) Toolbar: HKLM-x32 - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll [2016-04-25] (Google Inc.) DPF: HKLM {583C990C-2D38-410c-9A4A-0932D66A754F} hxxps://pulsesecure.net/dana-cached/sc/PulseSetupClient64.cab DPF: HKLM {AA570693-00E2-4907-B6F1-60A1199B030C} hxxps://juniper.net/dana-cached/sc/JuniperSetupClient64.cab DPF: HKLM-x32 {0E5F0222-96B9-11D3-8997-00104BD12D94} hxxp://www.pcpitstop.com/betapit/PCPitStop.CAB DPF: HKLM-x32 {414FB93D-DEDD-4FEF-AD7F-167992EBDB52} hxxps://portal1.workbooth.com//SNX/CSHELL/extender.cab DPF: HKLM-x32 {7530BFB8-7293-4D34-9923-61A11451AFC5} hxxp://download.eset.com/special/eos/OnlineScanner.cab DPF: HKLM-x32 {8E375A63-C616-46F1-AC77-59DF78F3A826} hxxps://ramvpn.arisevendor.net/dana-cached/sc/PulseSetupClient.cab DPF: HKLM-x32 {A084A130-28AE-4B32-B51A-1C8CE164BC88} hxxp://www.convergysworkathome.com/AppHardT.CAB DPF: HKLM-x32 {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} hxxps://akamaicdn.webex.com/client/WBXclient-T28L10NSP3-571/training/ieatgpc1.cab DPF: HKLM-x32 {F27237D7-93C8-44C2-AC6E-D6057B9A918F} hxxps://ns.arise.com/dana-cached/sc/JuniperSetupClient.cab Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll No File Handler-x32: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL [2015-02-03] (Microsoft Corporation) Filter-x32: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2011-04-25] (Citrix Systems, Inc.) Filter-x32: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2011-04-25] (Citrix Systems, Inc.) Filter-x32: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2011-04-25] (Citrix Systems, Inc.) Filter-x32: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2011-04-25] (Citrix Systems, Inc.) Filter-x32: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2011-04-25] (Citrix Systems, Inc.) Filter-x32: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2011-04-25] (Citrix Systems, Inc.) Filter-x32: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2011-04-25] (Citrix Systems, Inc.) Filter-x32: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2011-04-25] (Citrix Systems, Inc.) Filter-x32: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2011-04-25] (Citrix Systems, Inc.) Filter-x32: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2011-04-25] (Citrix Systems, Inc.) Filter-x32: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2011-04-25] (Citrix Systems, Inc.) Filter-x32: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2011-04-25] (Citrix Systems, Inc.) Filter-x32: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2011-04-25] (Citrix Systems, Inc.) Filter-x32: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2011-04-25] (Citrix Systems, Inc.) Filter-x32: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2011-04-25] (Citrix Systems, Inc.) Filter-x32: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2011-04-25] (Citrix Systems, Inc.) FireFox: ======== FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_21_0_0_242.dll [2016-05-12] () FF Plugin: @microsoft.com/GENUINE -> disabled [No File] FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.41212.0\npctrl.dll [2015-12-12] ( Microsoft Corporation) FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_21_0_0_242.dll [2016-05-12] () FF Plugin-x32: @java.com/DTPlugin,version=11.91.2 -> C:\Program Files (x86)\Java\jre1.8.0_91\bin\dtplugin\npDeployJava1.dll [2016-04-21] (Oracle Corporation) FF Plugin-x32: @java.com/JavaPlugin,version=11.91.2 -> C:\Program Files (x86)\Java\jre1.8.0_91\bin\plugin2\npjp2.dll [2016-04-21] (Oracle Corporation) FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.41212.0\npctrl.dll [2015-12-12] ( Microsoft Corporation) FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL [2013-09-18] (Microsoft Corporation) FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.30.3\npGoogleUpdate3.dll [2016-05-10] (Google Inc.) FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.30.3\npGoogleUpdate3.dll [2016-05-10] (Google Inc.) FF Plugin-x32: @WildTangent.com/GamesAppPresenceDetector,Version=1.0 -> C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll [2016-03-04] () FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AIR\nppdf32.dll [2016-05-27] (Adobe Systems Inc.) FF Plugin HKU\S-1-5-21-2526592388-2313282358-3829499931-1001: @citrixonline.com/appdetectorplugin -> C:\Users\Chara's Work\AppData\Local\Citrix\Plugins\104\npappdetector.dll [2016-01-11] (Citrix Online) FF Plugin ProgramFiles/Appdata: C:\Users\Chara's Work\AppData\Roaming\mozilla\plugins\npatgpc.dll [2015-10-26] (Cisco WebEx LLC) Chrome: ======= CHR DefaultSearchURL: Default -> hxxps://search.yahoo.com/search?p={searchTerms}&fr=yset_chr_syc_oracle&type=orcl_default CHR DefaultSearchKeyword: Default -> Yahoo CHR DefaultSuggestURL: Default -> hxxps://search.yahoo.com/sugg/ie?output=fxjson&command={searchTerms}&nResults=10 CHR Plugin: (Widevine Content Decryption Module) - C:\Users\Chara's Work\AppData\Local\Google\Chrome\User Data\WidevineCDM\1.4.6.703\_platform_specific\win_x86\widevinecdmadapter.dll => No File CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\51.0.2704.84\PepperFlash\pepflashplayer.dll () CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\51.0.2704.84\pdf.dll => No File CHR Plugin: (QuickTime Plug-in 7.7.1) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin.dll (Apple Inc.) CHR Plugin: (QuickTime Plug-in 7.7.1) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin2.dll (Apple Inc.) CHR Plugin: (QuickTime Plug-in 7.7.1) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin3.dll (Apple Inc.) CHR Plugin: (QuickTime Plug-in 7.7.1) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin4.dll (Apple Inc.) CHR Plugin: (QuickTime Plug-in 7.7.1) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin5.dll (Apple Inc.) CHR Plugin: (QuickTime Plug-in 7.7.1) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin6.dll (Apple Inc.) CHR Plugin: (QuickTime Plug-in 7.7.1) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin7.dll (Apple Inc.) CHR Plugin: (ActiveTouch General Plugin Container) - C:\Users\Chara's Work\AppData\Local\Google\Chrome\Application\plugins\npatgpc.dll => No File CHR Plugin: (Coupons Inc., Coupon Printer Manager ) - C:\Users\Chara's Work\AppData\Local\Google\Chrome\Application\plugins\npMozCouponPrinter.dll => No File CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll => No File CHR Plugin: (Java Deployment Toolkit 7.0.710.14) - C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll => No File CHR Plugin: (Java(TM) Platform SE 7 U71) - C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll => No File CHR Plugin: (WildTangent Games App V2 Presence Detector) - C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\2\NP_wtapp.dll => No File CHR Plugin: (Microsoft Office 2013) - C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL (Microsoft Corporation) CHR Plugin: (Google Update) - C:\Users\Chara's Work\AppData\Local\Google\Update\1.3.25.5\npGoogleUpdate3.dll => No File CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll => No File CHR Profile: C:\Users\Chara's Work\AppData\Local\Google\Chrome\User Data\Default CHR Extension: (No Name) - C:\Users\Chara's Work\AppData\Local\Google\Chrome\User Data\Default\Extensions\gbkeegbaiigmenfmjfclcdgdpimamgkj [2016-05-24] CHR Extension: (Cisco WebEx Extension) - C:\Users\Chara's Work\AppData\Local\Google\Chrome\User Data\Default\Extensions\jlhmfgmfgeifomenelglieieghnjghma [2015-10-26] CHR Extension: (Chrome Web Store Payments) - C:\Users\Chara's Work\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2016-04-02] CHR HKLM-x32\...\Chrome\Extension: [nogdfjjfhknacchjpiccacoimeelkajb] - hxxps://clients2.google.com/service/update2/crx ==================== Services (Whitelisted) ======================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) R2 CalendarSynchService; C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Calendar\Service\GCalService.exe [16384 2011-08-16] (Hewlett-Packard) [File not signed] R2 ClickToRunSvc; C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe [2736824 2015-04-07] (Microsoft Corporation) R2 cpextender; C:\Program Files (x86)\CheckPoint\SSL Network Extender\slimsvc.exe [368280 2014-02-19] (Check Point Software Technologies) S3 GamesAppIntegrationService; C:\Program Files (x86)\WildTangent Games\App\GamesAppIntegrationService.exe [350064 2016-03-04] (WildTangent) R2 MsMpSvc; c:\Program Files\Microsoft Security Client\MsMpEng.exe [23808 2016-01-29] (Microsoft Corporation) R2 MySQL; C:\Users\Public\mysql\bin\mysqld-nt.exe [3432448 2010-08-27] () [File not signed] R3 NisSrv; c:\Program Files\Microsoft Security Client\NisSrv.exe [374344 2016-01-29] (Microsoft Corporation) R2 pdfcDispatcher; C:\Program Files (x86)\PDF Complete\pdfsvc.exe [1128952 2011-08-12] (PDF Complete Inc) R2 RtkAudioService; C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [292568 2014-12-11] (Realtek Semiconductor) S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2013-05-27] (Microsoft Corporation) ===================== Drivers (Whitelisted) ========================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) R3 dfmirage; C:\Windows\System32\DRIVERS\dfmirage.sys [36432 2008-03-05] (DemoForge, LLC) S3 ebdrv; C:\Windows\system32\drivers\evbda.sys [3286016 2009-06-10] (Broadcom Corporation) S3 ISWKLP; C:\Windows\System32\drivers\ISWKLP.sys [43368 2014-04-30] (Check Point Software Technologies) R0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [289120 2015-11-13] (Microsoft Corporation) R3 NisDrv; C:\Windows\System32\DRIVERS\NisDrvWFP.sys [133816 2015-11-13] (Microsoft Corporation) S3 RimUsb; C:\Windows\System32\Drivers\RimUsb_AMD64.sys [27520 2007-05-14] (Research In Motion Limited) R3 VNA; C:\Windows\System32\DRIVERS\vna.sys [161256 2014-02-19] (Check Point Software Technologies) S3 vpnva; C:\Windows\System32\DRIVERS\vpnva64-6.sys [52592 2015-02-19] (Cisco Systems, Inc.) S3 LVPr2M64; system32\DRIVERS\LVPr2M64.sys [X] S3 urvpndrv; system32\DRIVERS\covpnv64.sys [X] S3 vmwvusb; System32\Drivers\vmwvusb.sys [X] ==================== NetSvcs (Whitelisted) =================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) ==================== One Month Created files and folders ======== (If an entry is included in the fixlist, the file/folder will be moved.) 2016-06-16 00:29 - 2016-06-16 00:30 - 00000000 ____D C:\FRST 2016-06-15 22:03 - 2016-06-15 22:07 - 00002050 _____ C:\Users\Chara's Work\Desktop\Rkill.txt 2016-06-15 21:56 - 2016-06-16 00:30 - 00000000 ____D C:\Users\Chara's Work\Desktop\PC Fix 2016-06-15 13:04 - 2016-06-15 13:04 - 00000155 _____ C:\Users\Chara's Work\Documents\tymeglobal, time.txt 2016-06-15 01:46 - 2016-06-15 01:46 - 00000000 ____D C:\Program Files (x86)\ESET 2016-06-13 03:40 - 2016-06-13 03:40 - 00509440 _____ (Tech Support Guy System) C:\Users\Chara's Work\Downloads\SysInfo (1).exe 2016-06-10 14:45 - 2016-06-10 14:45 - 00108510 _____ C:\Users\Chara's Work\Downloads\Form-W4-2016.pdf 2016-06-10 14:45 - 2016-06-10 14:45 - 00108510 _____ C:\Users\Chara's Work\Downloads\Form-W4-2016 (1).pdf 2016-06-08 03:35 - 2016-06-08 03:35 - 00000000 ____D C:\Users\Chara's Work\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Pulse Secure 2016-06-07 03:00 - 2016-06-07 03:01 - 09592067 _____ C:\Users\Chara's Work\Downloads\AAA_Systems.wmv 2016-06-05 21:33 - 2016-06-05 21:33 - 00000082 _____ C:\Users\Chara's Work\Documents\HOUSE HUNTING.txt 2016-05-29 18:28 - 2016-04-11 20:23 - 00154344 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecpkg.sys 2016-05-29 18:28 - 2016-04-11 20:23 - 00095464 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecdd.sys 2016-05-29 18:28 - 2016-04-11 20:20 - 01464320 _____ (Microsoft Corporation) C:\Windows\system32\lsasrv.dll 2016-05-29 18:28 - 2016-04-11 20:20 - 01212928 _____ (Microsoft Corporation) C:\Windows\system32\rpcrt4.dll 2016-05-29 18:28 - 2016-04-11 20:20 - 00730624 _____ (Microsoft Corporation) C:\Windows\system32\kerberos.dll 2016-05-29 18:28 - 2016-04-11 20:20 - 00690688 _____ (Microsoft Corporation) C:\Windows\system32\adtschema.dll 2016-05-29 18:28 - 2016-04-11 20:20 - 00463872 _____ (Microsoft Corporation) C:\Windows\system32\certcli.dll 2016-05-29 18:28 - 2016-04-11 20:20 - 00344064 _____ (Microsoft Corporation) C:\Windows\system32\schannel.dll 2016-05-29 18:28 - 2016-04-11 20:20 - 00316416 _____ (Microsoft Corporation) C:\Windows\system32\msv1_0.dll 2016-05-29 18:28 - 2016-04-11 20:20 - 00312320 _____ (Microsoft Corporation) C:\Windows\system32\ncrypt.dll 2016-05-29 18:28 - 2016-04-11 20:20 - 00210432 _____ (Microsoft Corporation) C:\Windows\system32\wdigest.dll 2016-05-29 18:28 - 2016-04-11 20:20 - 00190464 _____ (Microsoft Corporation) C:\Windows\system32\rpchttp.dll 2016-05-29 18:28 - 2016-04-11 20:20 - 00146432 _____ (Microsoft Corporation) C:\Windows\system32\msaudite.dll 2016-05-29 18:28 - 2016-04-11 20:20 - 00135680 _____ (Microsoft Corporation) C:\Windows\system32\sspicli.dll 2016-05-29 18:28 - 2016-04-11 20:20 - 00086528 _____ (Microsoft Corporation) C:\Windows\system32\TSpkg.dll 2016-05-29 18:28 - 2016-04-11 20:20 - 00060416 _____ (Microsoft Corporation) C:\Windows\system32\msobjs.dll 2016-05-29 18:28 - 2016-04-11 20:20 - 00043520 _____ (Microsoft Corporation) C:\Windows\system32\cryptbase.dll 2016-05-29 18:28 - 2016-04-11 20:20 - 00028672 _____ (Microsoft Corporation) C:\Windows\system32\sspisrv.dll 2016-05-29 18:28 - 2016-04-11 20:20 - 00028160 _____ (Microsoft Corporation) C:\Windows\system32\secur32.dll 2016-05-29 18:28 - 2016-04-11 20:20 - 00022016 _____ (Microsoft Corporation) C:\Windows\system32\credssp.dll 2016-05-29 18:28 - 2016-04-11 20:02 - 00666112 _____ (Microsoft Corporation) C:\Windows\SysWOW64\rpcrt4.dll 2016-05-29 18:28 - 2016-04-11 20:02 - 00553472 _____ (Microsoft Corporation) C:\Windows\SysWOW64\kerberos.dll 2016-05-29 18:28 - 2016-04-11 20:02 - 00260608 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msv1_0.dll 2016-05-29 18:28 - 2016-04-11 20:02 - 00251392 _____ (Microsoft Corporation) C:\Windows\SysWOW64\schannel.dll 2016-05-29 18:28 - 2016-04-11 20:02 - 00223232 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ncrypt.dll 2016-05-29 18:28 - 2016-04-11 20:02 - 00171520 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wdigest.dll 2016-05-29 18:28 - 2016-04-11 20:02 - 00146432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msaudite.dll 2016-05-29 18:28 - 2016-04-11 20:02 - 00141312 _____ (Microsoft Corporation) C:\Windows\SysWOW64\rpchttp.dll 2016-05-29 18:28 - 2016-04-11 20:02 - 00096768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\sspicli.dll 2016-05-29 18:28 - 2016-04-11 20:02 - 00065536 _____ (Microsoft Corporation) C:\Windows\SysWOW64\TSpkg.dll 2016-05-29 18:28 - 2016-04-11 20:02 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msobjs.dll 2016-05-29 18:28 - 2016-04-11 20:02 - 00022016 _____ (Microsoft Corporation) C:\Windows\SysWOW64\secur32.dll 2016-05-29 18:28 - 2016-04-11 20:01 - 00690688 _____ (Microsoft Corporation) C:\Windows\SysWOW64\adtschema.dll 2016-05-29 18:28 - 2016-04-11 20:01 - 00342528 _____ (Microsoft Corporation) C:\Windows\SysWOW64\certcli.dll 2016-05-29 18:28 - 2016-04-11 20:01 - 00017408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\credssp.dll 2016-05-29 18:28 - 2016-04-11 19:50 - 00064000 _____ (Microsoft Corporation) C:\Windows\system32\auditpol.exe 2016-05-29 18:28 - 2016-04-11 19:43 - 00291328 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\mrxsmb10.sys 2016-05-29 18:28 - 2016-04-11 19:43 - 00159744 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\mrxsmb.sys 2016-05-29 18:28 - 2016-04-11 19:43 - 00129536 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\mrxsmb20.sys 2016-05-29 18:28 - 2016-04-11 19:42 - 00030720 _____ (Microsoft Corporation) C:\Windows\system32\lsass.exe 2016-05-29 18:28 - 2016-04-11 19:41 - 00050176 _____ (Microsoft Corporation) C:\Windows\SysWOW64\auditpol.exe 2016-05-29 18:28 - 2016-04-11 19:36 - 00036352 _____ (Microsoft Corporation) C:\Windows\SysWOW64\cryptbase.dll 2016-05-29 18:28 - 2016-04-09 01:58 - 14186496 _____ (Microsoft Corporation) C:\Windows\system32\shell32.dll 2016-05-29 18:28 - 2016-04-09 01:57 - 01867776 _____ (Microsoft Corporation) C:\Windows\system32\ExplorerFrame.dll 2016-05-29 18:28 - 2016-04-09 01:54 - 12881408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\shell32.dll 2016-05-29 18:28 - 2016-04-09 01:54 - 01499648 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ExplorerFrame.dll 2016-05-29 18:28 - 2016-04-09 00:53 - 03231232 _____ (Microsoft Corporation) C:\Windows\explorer.exe 2016-05-29 18:28 - 2016-04-09 00:44 - 02973184 _____ (Microsoft Corporation) C:\Windows\SysWOW64\explorer.exe 2016-05-29 18:23 - 2016-04-14 11:46 - 00114408 _____ (Microsoft Corporation) C:\Windows\system32\consent.exe 2016-05-29 18:23 - 2016-04-14 11:42 - 03243520 _____ (Microsoft Corporation) C:\Windows\system32\msi.dll 2016-05-29 18:23 - 2016-04-14 11:42 - 01941504 _____ (Microsoft Corporation) C:\Windows\system32\authui.dll 2016-05-29 18:23 - 2016-04-14 11:42 - 00504320 _____ (Microsoft Corporation) C:\Windows\system32\msihnd.dll 2016-05-29 18:23 - 2016-04-14 11:42 - 00070144 _____ (Microsoft Corporation) C:\Windows\system32\appinfo.dll 2016-05-29 18:23 - 2016-04-14 11:42 - 00025088 _____ (Microsoft Corporation) C:\Windows\system32\msimsg.dll 2016-05-29 18:23 - 2016-04-14 10:33 - 02365440 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msi.dll 2016-05-29 18:23 - 2016-04-14 10:33 - 01806848 _____ (Microsoft Corporation) C:\Windows\SysWOW64\authui.dll 2016-05-29 18:23 - 2016-04-14 10:33 - 00337408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msihnd.dll 2016-05-29 18:23 - 2016-04-14 10:33 - 00025088 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msimsg.dll 2016-05-29 18:23 - 2016-04-14 10:19 - 00128000 _____ (Microsoft Corporation) C:\Windows\system32\msiexec.exe 2016-05-29 18:23 - 2016-04-14 10:11 - 00073216 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msiexec.exe 2016-05-27 18:41 - 2016-05-27 18:41 - 00000000 ____D C:\Users\Chara's Work\Documents\20160527-Week 2 Training Day 5(32436) 2016-05-27 13:32 - 2016-05-27 13:32 - 00301816 _____ (Cisco WebEx LLC) C:\Users\Chara's Work\Downloads\Y29uZmVyZW5jZS5hbWVyY28uY29tLyAvMzI0MzYvLTc1NTk3Ozc1NTk3L09NQy8wfDAveENjQUdhcXdweUFoNFJuOWE1UWFpVVpNckI1WnVpdkpLcXJUQVBjT2JmUT0vMQ==_webex.exe 2016-05-27 13:27 - 2016-05-27 13:28 - 00301816 _____ (Cisco WebEx LLC) C:\Users\Chara's Work\Downloads\Y29uZmVyZW5jZS5hbWVyY28uY29tLyAvMzI0MzYvLTc1NTc1Ozc1NTc1L09NQy8zfDAvNWQ2YS1UWEV2ay13Yk1abGppWWk2T0hfdS1jNGVQdXZBb1JFeXNBeV9TND0vMQ==_webex.exe 2016-05-26 05:10 - 2016-05-26 05:10 - 00021057 _____ C:\Users\Chara's Work\Downloads\Bi-Weekly Payroll - 2016 (3).pdf 2016-05-26 01:44 - 2016-05-26 01:44 - 00021057 _____ C:\Users\Chara's Work\Downloads\Bi-Weekly Payroll - 2016 (2).pdf 2016-05-25 16:24 - 2016-06-05 19:35 - 00000354 _____ C:\Users\Chara's Work\Documents\tyme.txt 2016-05-25 13:31 - 2016-05-25 13:31 - 00301816 _____ (Cisco WebEx LLC) C:\Users\Chara's Work\Downloads\Y29uZmVyZW5jZS5hbWVyY28uY29tLyAvMzIzMTYvLTc1MTE0Ozc1MTE0L09NQy8zfDAvcUE0MjhXUERCZE9lS1ZtMUNVUUlCVUktMGpyRHZ5Yl9EejU1QlRMOXNBWT0vMQ==_webex.exe 2016-05-24 13:32 - 2016-05-24 13:32 - 00301816 _____ (Cisco WebEx LLC) C:\Users\Chara's Work\Downloads\Y29uZmVyZW5jZS5hbWVyY28uY29tLyAvMzIyMTIvLTc0Njc2Ozc0Njc2L09NQy8wfDAvNlZYUDZyMms1blVWQW1qSjdRTnNaSmhDd1l0d0pVdms2bU90OGtwZjhpUT0vMQ==_webex.exe 2016-05-24 01:48 - 2016-05-24 01:48 - 00204720 _____ C:\Users\Chara's Work\Downloads\Instructions - Freddie Mac QC Inspection (Bluebook) (2).pdf 2016-05-24 01:48 - 2016-05-24 01:48 - 00179253 _____ C:\Users\Chara's Work\Downloads\Trustee Photo Only Exterior Orders.pptx 2016-05-24 01:48 - 2016-05-24 01:48 - 00113308 _____ C:\Users\Chara's Work\Downloads\NRES_-_Bluebook_VMP_Instruction_Form (1).pdf 2016-05-24 01:25 - 2016-05-24 01:25 - 00113308 _____ C:\Users\Chara's Work\Downloads\NRES_-_Bluebook_VMP_Instruction_Form.pdf 2016-05-24 01:20 - 2016-05-24 01:20 - 00204720 _____ C:\Users\Chara's Work\Downloads\Instructions - Freddie Mac QC Inspection (Bluebook) (1).pdf 2016-05-23 17:30 - 2016-05-23 17:30 - 00000000 ____D C:\Users\Chara's Work\Documents\20160523-Week 2 Training Day 1(32119) 2016-05-23 13:33 - 2016-05-23 13:33 - 00301816 _____ (Cisco WebEx LLC) C:\Users\Chara's Work\Downloads\Y29uZmVyZW5jZS5hbWVyY28uY29tLyAvMzIxMTkvLTc0MzU0Ozc0MzU0L09NQy8wfDAvWFlVVXdXRExtZ3M5V2tYRzE5b1dXV1o1bXhuT2MxUTM4TE1qYW1OcGc1UT0vMQ==_webex.exe 2016-05-20 15:26 - 2016-05-20 15:26 - 00211374 _____ C:\Users\Chara's Work\Downloads\updatedins.pdf 2016-05-20 15:25 - 2016-05-20 15:25 - 00207814 _____ C:\Users\Chara's Work\Downloads\PAAL-6418646-40-4883ad57-2d6b-4df9-9135-2863b9189054 (1).pdf 2016-05-20 13:12 - 2016-05-20 13:12 - 00301816 _____ (Cisco WebEx LLC) C:\Users\Chara's Work\Downloads\Y29uZmVyZW5jZS5hbWVyY28uY29tLyAvMzIwMDYvLTczOTk0OzczOTk0L09NQy8wfDAvLUpiYXp5YWRSTTdSN0FsTGJmNHA1T1V1bkY0S2NNTHZHZXdtb2ZfSE5DOD0vMQ==_webex.exe 2016-05-19 22:46 - 2016-05-19 22:46 - 00000000 ____D C:\Users\Chara's Work\AppData\Roaming\ICAClient 2016-05-19 22:46 - 2016-05-19 22:46 - 00000000 ____D C:\ProgramData\Pulse Secure 2016-05-19 21:59 - 2016-05-19 21:59 - 00000000 ____D C:\Users\Chara's Work\AppData\Local\Juniper Networks 2016-05-19 13:14 - 2016-05-19 13:15 - 00301816 _____ (Cisco WebEx LLC) C:\Users\Chara's Work\Downloads\Y29uZmVyZW5jZS5hbWVyY28uY29tLyAvMzE5MzQvLTczNzU4OzczNzU4L09NQy8wfDAvd1I3Ymd0Yk9JTEx3dW1Zdnh0WHc5UWRvMndOVVQ4dFEzU2tMWWk0cERjYz0vMQ==_webex.exe 2016-05-19 04:55 - 2016-05-19 04:55 - 00202969 _____ C:\Users\Chara's Work\Downloads\Retail XXX0798 Statement 5_9_2016.pdf 2016-05-18 18:31 - 2016-05-18 18:31 - 00000000 ____D C:\Users\Chara's Work\Documents\20160518-Week 1 RMT Roadside Training with Leslie 05-18-16(31854) 2016-05-18 14:06 - 2016-05-18 14:07 - 13163744 _____ (Microsoft Corporation) C:\Users\Chara's Work\Downloads\Silverlight_x64.exe 2016-05-18 13:16 - 2016-05-18 13:16 - 00301816 _____ (Cisco WebEx LLC) C:\Users\Chara's Work\Downloads\Y29uZmVyZW5jZS5hbWVyY28uY29tLyAvMzE4NTQvLTczNDQ4OzczNDQ4L09NQy8wfDAveElZLVNLdlppMnJDaU5VR245NUtYMnZ6NXB5T0p4TEJENWNNUlo3SFZzMD0vMQ==_webex.exe 2016-05-17 16:55 - 2016-05-17 16:55 - 00021057 _____ C:\Users\Chara's Work\Downloads\Bi-Weekly Payroll - 2016 (1).pdf 2016-05-17 16:18 - 2016-05-17 16:18 - 00000043 _____ C:\Users\Chara's Work\Documents\bills.txt 2016-05-17 14:49 - 2016-05-17 14:49 - 00415436 _____ C:\Users\Chara's Work\Downloads\Schedule Compliance - Roadside Assistance Only (2.10.14).pdf 2016-05-17 14:45 - 2016-05-17 14:45 - 00779488 _____ C:\Users\Chara's Work\Downloads\Payroll Standards 8.22.13.pdf 2016-05-17 13:54 - 2016-05-17 13:54 - 00301816 _____ (Cisco WebEx LLC) C:\Users\Chara's Work\Downloads\Y29uZmVyZW5jZS5hbWVyY28uY29tLyAvMzE3ODAvLTczMjAxOzczMjAxL09NQy8wfDAvYnE2a0VvVTdkb0tHck1mQklSNDI2d1B6dGhTYUt6SjhRQ2p2Z1dpc3phQT0vMQ==_webex.exe 2016-05-17 10:56 - 2016-04-09 02:01 - 00986344 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\dxgkrnl.sys 2016-05-17 10:56 - 2016-04-09 02:01 - 00264936 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\dxgmms1.sys 2016-05-17 10:56 - 2016-04-09 01:58 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\tzres.dll 2016-05-17 10:56 - 2016-04-09 01:57 - 00144384 _____ (Microsoft Corporation) C:\Windows\system32\cdd.dll 2016-05-17 10:56 - 2016-04-09 01:54 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\tzres.dll 2016-05-17 09:38 - 2016-04-09 01:57 - 00405504 _____ (Microsoft Corporation) C:\Windows\system32\gdi32.dll 2016-05-17 09:38 - 2016-04-09 01:54 - 00312832 _____ (Microsoft Corporation) C:\Windows\SysWOW64\gdi32.dll 2016-05-17 09:38 - 2016-04-09 00:49 - 03217408 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys 2016-05-17 09:37 - 2016-04-09 02:02 - 00631176 _____ (Microsoft Corporation) C:\Windows\system32\winresume.efi 2016-05-17 09:37 - 2016-04-09 02:01 - 05546216 _____ (Microsoft Corporation) C:\Windows\system32\ntoskrnl.exe 2016-05-17 09:37 - 2016-04-09 02:01 - 00706280 _____ (Microsoft Corporation) C:\Windows\system32\winload.efi 2016-05-17 09:37 - 2016-04-09 01:59 - 03998952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntkrnlpa.exe 2016-05-17 09:37 - 2016-04-09 01:59 - 03943144 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntoskrnl.exe 2016-05-17 09:37 - 2016-04-09 01:59 - 01732864 _____ (Microsoft Corporation) C:\Windows\system32\ntdll.dll 2016-05-17 09:37 - 2016-04-09 01:58 - 00503808 _____ (Microsoft Corporation) C:\Windows\system32\srcore.dll 2016-05-17 09:37 - 2016-04-09 01:58 - 00362496 _____ (Microsoft Corporation) C:\Windows\system32\wow64win.dll 2016-05-17 09:37 - 2016-04-09 01:58 - 00243712 _____ (Microsoft Corporation) C:\Windows\system32\wow64.dll 2016-05-17 09:37 - 2016-04-09 01:58 - 00215552 _____ (Microsoft Corporation) C:\Windows\system32\winsrv.dll 2016-05-17 09:37 - 2016-04-09 01:58 - 00063488 _____ (Microsoft Corporation) C:\Windows\system32\setbcdlocale.dll 2016-05-17 09:37 - 2016-04-09 01:58 - 00050176 _____ (Microsoft Corporation) C:\Windows\system32\srclient.dll 2016-05-17 09:37 - 2016-04-09 01:58 - 00013312 _____ (Microsoft Corporation) C:\Windows\system32\wow64cpu.dll 2016-05-17 09:37 - 2016-04-09 01:57 - 01314112 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntdll.dll 2016-05-17 09:37 - 2016-04-09 01:57 - 01163264 _____ (Microsoft Corporation) C:\Windows\system32\kernel32.dll 2016-05-17 09:37 - 2016-04-09 01:57 - 00880640 _____ (Microsoft Corporation) C:\Windows\system32\advapi32.dll 2016-05-17 09:37 - 2016-04-09 01:57 - 00419840 _____ (Microsoft Corporation) C:\Windows\system32\KernelBase.dll 2016-05-17 09:37 - 2016-04-09 01:57 - 00059904 _____ (Microsoft Corporation) C:\Windows\system32\appidapi.dll 2016-05-17 09:37 - 2016-04-09 01:57 - 00043520 _____ (Microsoft Corporation) C:\Windows\system32\csrsrv.dll 2016-05-17 09:37 - 2016-04-09 01:57 - 00034816 _____ (Microsoft Corporation) C:\Windows\system32\appidsvc.dll 2016-05-17 09:37 - 2016-04-09 01:57 - 00016384 _____ (Microsoft Corporation) C:\Windows\system32\ntvdm64.dll 2016-05-17 09:37 - 2016-04-09 01:57 - 00006656 _____ (Microsoft Corporation) C:\Windows\system32\apisetschema.dll 2016-05-17 09:37 - 2016-04-09 01:57 - 00006144 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-security-base-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:57 - 00005120 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-file-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:57 - 00004608 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-threadpool-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:57 - 00004608 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-processthreads-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:57 - 00004096 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-sysinfo-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:57 - 00004096 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-synch-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:57 - 00004096 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-localregistry-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:57 - 00004096 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-localization-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:57 - 00003584 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-rtlsupport-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:57 - 00003584 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-processenvironment-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:57 - 00003584 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-namedpipe-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:57 - 00003584 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-misc-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:57 - 00003584 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-memory-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:57 - 00003584 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-libraryloader-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:57 - 00003584 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-heap-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:57 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-xstate-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:57 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-util-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:57 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-string-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:57 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-profile-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:57 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-io-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:57 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-interlocked-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:57 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-handle-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:57 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-fibers-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:57 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-errorhandling-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:57 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-delayload-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:57 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-debug-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:57 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-datetime-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:57 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-console-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:54 - 01114112 _____ (Microsoft Corporation) C:\Windows\SysWOW64\kernel32.dll 2016-05-17 09:37 - 2016-04-09 01:54 - 00644096 _____ (Microsoft Corporation) C:\Windows\SysWOW64\advapi32.dll 2016-05-17 09:37 - 2016-04-09 01:54 - 00275456 _____ (Microsoft Corporation) C:\Windows\SysWOW64\KernelBase.dll 2016-05-17 09:37 - 2016-04-09 01:54 - 00050688 _____ (Microsoft Corporation) C:\Windows\SysWOW64\appidapi.dll 2016-05-17 09:37 - 2016-04-09 01:54 - 00043008 _____ (Microsoft Corporation) C:\Windows\SysWOW64\srclient.dll 2016-05-17 09:37 - 2016-04-09 01:54 - 00006656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\apisetschema.dll 2016-05-17 09:37 - 2016-04-09 01:54 - 00005120 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-file-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:54 - 00005120 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wow32.dll 2016-05-17 09:37 - 2016-04-09 01:54 - 00004608 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-processthreads-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:54 - 00004096 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-sysinfo-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:54 - 00004096 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-synch-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:54 - 00004096 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-misc-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:54 - 00004096 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-localregistry-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:54 - 00004096 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-localization-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:54 - 00003584 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-processenvironment-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:54 - 00003584 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-namedpipe-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:54 - 00003584 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-memory-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:54 - 00003584 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-libraryloader-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:54 - 00003584 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-interlocked-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:54 - 00003584 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-heap-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:54 - 00003072 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-string-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:54 - 00003072 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-rtlsupport-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:54 - 00003072 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-profile-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:54 - 00003072 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-io-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:54 - 00003072 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-handle-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:54 - 00003072 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-fibers-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:54 - 00003072 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-errorhandling-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:54 - 00003072 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-delayload-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:54 - 00003072 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-debug-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:54 - 00003072 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-datetime-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 01:54 - 00003072 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-console-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 00:52 - 00148480 _____ (Microsoft Corporation) C:\Windows\system32\appidpolicyconverter.exe 2016-05-17 09:37 - 2016-04-09 00:52 - 00062464 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\appid.sys 2016-05-17 09:37 - 2016-04-09 00:52 - 00017920 _____ (Microsoft Corporation) C:\Windows\system32\appidcertstorecheck.exe 2016-05-17 09:37 - 2016-04-09 00:48 - 00338432 _____ (Microsoft Corporation) C:\Windows\system32\conhost.exe 2016-05-17 09:37 - 2016-04-09 00:47 - 00296960 _____ (Microsoft Corporation) C:\Windows\system32\rstrui.exe 2016-05-17 09:37 - 2016-04-09 00:43 - 00112640 _____ (Microsoft Corporation) C:\Windows\system32\smss.exe 2016-05-17 09:37 - 2016-04-09 00:38 - 00025600 _____ (Microsoft Corporation) C:\Windows\SysWOW64\setup16.exe 2016-05-17 09:37 - 2016-04-09 00:38 - 00014336 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntvdm64.dll 2016-05-17 09:37 - 2016-04-09 00:38 - 00007680 _____ (Microsoft Corporation) C:\Windows\SysWOW64\instnm.exe 2016-05-17 09:37 - 2016-04-09 00:38 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\user.exe 2016-05-17 09:37 - 2016-04-09 00:37 - 00006144 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-security-base-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 00:37 - 00004608 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-threadpool-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 00:37 - 00003584 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-xstate-l1-1-0.dll 2016-05-17 09:37 - 2016-04-09 00:37 - 00003072 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-util-l1-1-0.dll 2016-05-17 09:32 - 2016-04-14 08:49 - 00603648 _____ (Microsoft Corporation) C:\Windows\SysWOW64\d3d10level9.dll 2016-05-17 09:32 - 2016-04-14 08:21 - 00647680 _____ (Microsoft Corporation) C:\Windows\system32\d3d10level9.dll 2016-05-17 09:32 - 2016-04-06 10:27 - 00024576 _____ (Microsoft Corporation) C:\Windows\system32\jnwmon.dll 2016-05-17 09:19 - 2016-04-08 23:20 - 01230848 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WindowsCodecs.dll 2016-05-17 09:19 - 2016-04-08 22:52 - 01424896 _____ (Microsoft Corporation) C:\Windows\system32\WindowsCodecs.dll ==================== One Month Modified files and folders ======== (If an entry is included in the fixlist, the file/folder will be moved.) 2016-06-15 23:39 - 2016-01-11 15:47 - 00000552 _____ C:\Windows\Tasks\G2MUpdateTask-S-1-5-21-2526592388-2313282358-3829499931-1001.job 2016-06-15 23:37 - 2012-09-22 12:00 - 00000830 _____ C:\Windows\Tasks\Adobe Flash Player Updater.job 2016-06-15 23:02 - 2014-09-14 00:46 - 00000534 _____ C:\Users\Chara's Work\Documents\Chara's Christmas gifts.txt 2016-06-15 22:40 - 2016-01-11 15:47 - 00000648 _____ C:\Windows\Tasks\G2MUploadTask-S-1-5-21-2526592388-2313282358-3829499931-1001.job 2016-06-15 22:20 - 2015-06-19 14:12 - 00192216 _____ (Malwarebytes) C:\Windows\system32\Drivers\MBAMSwissArmy.sys 2016-06-15 21:58 - 2009-07-13 23:45 - 00024608 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0 2016-06-15 21:58 - 2009-07-13 23:45 - 00024608 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0 2016-06-15 21:49 - 2012-01-17 12:35 - 00000000 ____D C:\ProgramData\PDFC 2016-06-15 21:49 - 2009-07-14 00:08 - 00000006 ____H C:\Windows\Tasks\SA.DAT 2016-06-15 15:38 - 2012-06-18 11:11 - 00003974 _____ C:\Windows\System32\Tasks\User_Feed_Synchronization-{670F2AA9-FCEB-4D23-97DE-4CEF43730420} 2016-06-15 01:46 - 2009-07-14 00:32 - 00000000 ____D C:\Windows\Downloaded Program Files 2016-06-15 00:12 - 2009-07-14 00:13 - 00818692 _____ C:\Windows\system32\PerfStringBackup.INI 2016-06-15 00:12 - 2009-07-13 22:20 - 00000000 ____D C:\Windows\inf 2016-06-14 20:19 - 2016-01-11 15:47 - 00003702 _____ C:\Windows\System32\Tasks\G2MUploadTask-S-1-5-21-2526592388-2313282358-3829499931-1001 2016-06-14 20:19 - 2016-01-11 15:47 - 00003606 _____ C:\Windows\System32\Tasks\G2MUpdateTask-S-1-5-21-2526592388-2313282358-3829499931-1001 2016-06-13 15:15 - 2015-06-19 14:12 - 00001108 _____ C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk 2016-06-13 15:15 - 2015-06-19 14:11 - 00000000 ____D C:\Program Files (x86)\Malwarebytes Anti-Malware 2016-06-13 07:30 - 2012-06-18 11:52 - 00000000 ____D C:\Users\Chara's Work\AppData\Local\ElevatedDiagnostics 2016-06-09 08:20 - 2012-06-18 12:28 - 00000000 ____D C:\Users\Chara's Work\AppData\Roaming\SoftGrid Client 2016-06-08 17:48 - 2014-10-26 12:32 - 00002197 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk 2016-06-08 17:48 - 2014-10-26 12:32 - 00002185 _____ C:\Users\Public\Desktop\Google Chrome.lnk 2016-06-08 17:29 - 2014-05-09 17:23 - 00114184 _____ C:\Users\Chara's Work\AppData\Local\GDIPFONTCACHEV1.DAT 2016-06-08 17:29 - 2009-07-13 23:45 - 00443616 _____ C:\Windows\system32\FNTCACHE.DAT 2016-06-08 03:31 - 2013-04-30 09:14 - 00000000 ____D C:\Users\Chara's Work\AppData\Roaming\Juniper Networks 2016-06-08 03:22 - 2015-05-22 13:07 - 00000000 ____D C:\ProgramData\Cisco 2016-06-08 03:22 - 2014-05-08 09:01 - 00000000 ____D C:\Program Files (x86)\Cisco Systems 2016-06-08 03:20 - 2016-05-13 11:34 - 00000000 ____D C:\Users\Chara's Work\AppData\Roaming\Cisco 2016-06-08 03:14 - 2015-05-22 13:07 - 00000000 ____D C:\Program Files (x86)\Cisco 2016-06-03 22:43 - 2015-10-31 10:03 - 00002441 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Acrobat Reader DC.lnk 2016-05-30 01:34 - 2014-11-02 16:12 - 00000000 ____D C:\Users\Teleflora 2016-05-29 23:34 - 2009-07-13 22:20 - 00000000 ____D C:\Windows\rescache 2016-05-29 19:02 - 2015-03-28 13:11 - 00000000 ___SD C:\Windows\SysWOW64\GWX 2016-05-29 19:02 - 2015-03-28 13:11 - 00000000 ___SD C:\Windows\system32\GWX 2016-05-27 18:42 - 2016-05-10 14:43 - 00001462 _____ C:\Users\Chara's Work\Documents\UHAUL INFO.txt 2016-05-27 18:41 - 2012-07-16 15:49 - 00000000 ____D C:\Users\Chara's Work\AppData\Roaming\webex 2016-05-27 18:41 - 2012-06-18 23:39 - 00000000 ____D C:\Users\Chara's Work\AppData\Local\CrashDumps 2016-05-27 13:32 - 2012-07-16 15:48 - 00000000 ____D C:\Users\Chara's Work\AppData\LocalLow\WebEx 2016-05-24 13:34 - 2011-02-11 12:15 - 00814982 _____ C:\Windows\SysWOW64\PerfStringBackup.INI 2016-05-23 13:38 - 2016-05-12 19:26 - 00000211 _____ C:\Users\Chara's Work\Documents\UHAULTECHSUPPORT.txt 2016-05-21 14:17 - 2009-07-14 00:08 - 00032532 _____ C:\Windows\Tasks\SCHEDLGU.TXT 2016-05-20 03:32 - 2012-07-06 11:31 - 00000000 ____D C:\Users\Chara's Work\AppData\Local\LogMeIn Rescue Applet 2016-05-17 18:34 - 2014-12-11 04:01 - 00000000 ____D C:\Windows\system32\appraiser 2016-05-17 18:34 - 2010-11-21 02:17 - 00000000 ____D C:\Program Files\Windows Journal 2016-05-17 16:04 - 2013-08-15 00:42 - 00000000 ____D C:\Windows\system32\MRT 2016-05-17 14:49 - 2012-12-20 14:09 - 139319312 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe ==================== Files in the root of some directories ======= 2015-10-05 12:02 - 2015-10-05 12:02 - 0000000 _____ () C:\Users\Chara's Work\AppData\Local\E1ED.tmp 2015-10-05 12:02 - 2015-10-05 12:02 - 0000000 _____ () C:\Users\Chara's Work\AppData\Local\E26B.tmp 2015-10-05 12:02 - 2015-10-05 12:02 - 0000000 _____ () C:\Users\Chara's Work\AppData\Local\E27B.tmp 2015-06-19 16:15 - 2015-06-19 16:15 - 0000089 _____ () C:\Users\Chara's Work\AppData\Local\msmathematics.qat.Chara's Work 2015-07-17 14:42 - 2015-10-20 10:32 - 0001832 _____ () C:\Users\Chara's Work\AppData\Local\SLC_Chara's Work.prx Some files in TEMP: ==================== C:\Users\Chara's Work\AppData\Local\Temp\dsHostCheckerSetup.exe C:\Users\Chara's Work\AppData\Local\Temp\dsNCInst64.exe C:\Users\Chara's Work\AppData\Local\Temp\jre-8u66-windows-au.exe C:\Users\Chara's Work\AppData\Local\Temp\jre-8u73-windows-au.exe C:\Users\Chara's Work\AppData\Local\Temp\jre-8u91-windows-au.exe C:\Users\Chara's Work\AppData\Local\Temp\neoNCSetup64.exe C:\Users\Chara's Work\AppData\Local\Temp\PSSetupClientInstaller.exe C:\Users\Chara's Work\AppData\Local\Temp\Quarantine.exe ==================== Bamital & volsnap ================= (There is no automatic fix for files that do not pass verification.) C:\Windows\system32\winlogon.exe => File is digitally signed C:\Windows\system32\wininit.exe => File is digitally signed C:\Windows\SysWOW64\wininit.exe => File is digitally signed C:\Windows\explorer.exe => File is digitally signed C:\Windows\SysWOW64\explorer.exe => File is digitally signed C:\Windows\system32\svchost.exe => File is digitally signed C:\Windows\SysWOW64\svchost.exe => File is digitally signed C:\Windows\system32\services.exe => File is digitally signed C:\Windows\system32\User32.dll => File is digitally signed C:\Windows\SysWOW64\User32.dll => File is digitally signed C:\Windows\system32\userinit.exe => File is digitally signed C:\Windows\SysWOW64\userinit.exe => File is digitally signed C:\Windows\system32\rpcss.dll => File is digitally signed C:\Windows\system32\dnsapi.dll => File is digitally signed C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed LastRegBack: 2016-06-09 17:41 ==================== End of FRST.txt ============================ Additional scan result of Farbar Recovery Scan Tool (x64) Version:15-06-2016 Ran by Chara's Work (2016-06-16 00:32:40) Running from C:\Users\Chara's Work\Desktop\PC Fix Windows 7 Home Premium Service Pack 1 (X64) (2012-06-18 16:06:58) Boot Mode: Normal ========================================================== ==================== Accounts: ============================= Administrator (S-1-5-21-2526592388-2313282358-3829499931-500 - Administrator - Disabled) Chara's Work (S-1-5-21-2526592388-2313282358-3829499931-1001 - Administrator - Enabled) => C:\Users\Chara's Work Guest (S-1-5-21-2526592388-2313282358-3829499931-501 - Limited - Disabled) => C:\Users\Guest HomeGroupUser$ (S-1-5-21-2526592388-2313282358-3829499931-1002 - Limited - Enabled) ==================== Security Center ======================== (If an entry is included in the fixlist, it will be removed.) AV: Microsoft Security Essentials (Enabled - Up to date) {768124D7-F5F7-6D2F-DDC2-94DFA4017C95} AS: Microsoft Security Essentials (Enabled - Up to date) {CDE0C533-D3CD-62A1-E772-AFADDF863628} AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} ==================== Installed Programs ====================== (Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.) Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.016.20045 - Adobe Systems Incorporated) Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.6.0.19120 - Adobe Systems Incorporated) Adobe Connect 9 Add-in (HKU\S-1-5-21-2526592388-2313282358-3829499931-1001\...\Adobe Connect 9 Add-in) (Version: 11,2,247,0 - Adobe Systems Incorporated) Adobe Connect Add-in (HKU\S-1-5-21-2526592388-2313282358-3829499931-1001\...\Adobe Connect Add-in) (Version: - ) Adobe Flash Player 21 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 21.0.0.242 - Adobe Systems Incorporated) Adobe Flash Player 21 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 21.0.0.242 - Adobe Systems Incorporated) AIM for Windows (HKU\S-1-5-21-2526592388-2313282358-3829499931-1001\...\AIM) (Version: - AOL Inc.) Apple Application Support (HKLM-x32\...\{A83279FD-CA4B-4206-9535-90974DE76654}) (Version: 2.1.5 - Apple Inc.) Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.) ATI Catalyst Install Manager (HKLM\...\{85A5A208-1A5A-A736-170E-AA826BC19B2A}) (Version: 3.0.829.0 - ATI Technologies, Inc.) Bejeweled 3 (x32 Version: 2.2.0.97 - WildTangent) Hidden Bing Bar (HKLM-x32\...\{3365E735-48A6-4194-9988-CE59AC5AE503}) (Version: 7.3.132.0 - Microsoft Corporation) Blackhawk Striker 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden Blio (HKLM-x32\...\{741006D1-7B2B-4E33-B2B0-831F282EEF64}) (Version: 2.2.8188 - K-NFB Reading Technology, Inc.) BodyMedia SYNC (HKLM-x32\...\InstallShield_{99567851-B7F1-4692-A33A-0732E761220B}) (Version: 2.3.1.102 - BodyMedia, Inc.) BodyMedia SYNC (x32 Version: 2.3.1.102 - BodyMedia, Inc.) Hidden Bubble Wrap (HKLM-x32\...\{5BFFDDEB-AFD7-499F-BB13-7A6EAD927CDA}_is1) (Version: 1.0.0.0 - XM Asia Pacific Pte Ltd) Check Point Deployment Shell (HKLM-x32\...\{cc11996c-1401-4b23-9b09-41cbeabb5e83}) (Version: 8.00.0000 - Check Point) Check Point SSL Network Extender Service (HKLM-x32\...\{cc1550f2-f81f-49d8-b834-4cd9660d8430}) (Version: 7.01.0000 - CheckPoint) Chuzzle Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden Cisco WebEx Meetings (HKLM-x32\...\ActiveTouchMeetingClient) (Version: - Cisco WebEx LLC) Citrix Online Launcher (HKLM-x32\...\{678753E6-E526-4AE5-A144-00240772543A}) (Version: 1.0.393 - Citrix) Citrix online plug-in - web (HKLM-x32\...\CitrixOnlinePluginPackWeb) (Version: 12.1.44.1 - Citrix Systems, Inc.) Compaq Setup Manager (HKLM-x32\...\{AE856388-AFAD-4753-81DF-D96B19D0A17C}) (Version: 1.2.15145.3905 - Hewlett-Packard Company) Computer Requirements 1.0 (HKLM-x32\...\{BA3582A0-2DE0-4DB8-8B74-CD34AC193F9B}_is1) (Version: - Furst Person) Cradle of Rome 2 (x32 Version: 2.2.0.98 - WildTangent) Hidden D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden DemoForge Mirage Driver for TightVNC 2.0 (HKLM\...\DemoForge Mirage Driver for TightVNC_is1) (Version: 2.0 - DemoForge LLC) DirectX for Managed Code Update (Summer 2004) (x32 Version: 9.02.2904 - Microsoft) Hidden Dora's World Adventure (x32 Version: 2.2.0.95 - WildTangent) Hidden ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version: - ) Facebook (HKLM-x32\...\{8AE50893-3A87-4439-9A57-942ED43F7189}) (Version: 1.1.0004 - Hewlett-Packard) Farm Frenzy (x32 Version: 2.2.0.98 - WildTangent) Hidden Farmscapes (x32 Version: 2.2.0.98 - WildTangent) Hidden FATE (x32 Version: 2.2.0.97 - WildTangent) Hidden Final Drive Fury (x32 Version: 2.2.0.95 - WildTangent) Hidden Google Chrome (HKLM-x32\...\{B923B035-A995-3F71-A7AA-135BB16ECC90}) (Version: 51.0.2704.84 - Google, Inc.) Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.7619.1252 - Google Inc.) Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden Google Update Helper (x32 Version: 1.3.30.3 - Google Inc.) Hidden GoToMeeting 7.19.0.5102 (HKU\S-1-5-21-2526592388-2313282358-3829499931-1001\...\GoToMeeting) (Version: 7.19.0.5102 - CitrixOnline) Hewlett-Packard ACLM.NET v1.2.1.1 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden Hoyle Card Games (x32 Version: 2.2.0.95 - WildTangent) Hidden HP Application Assistant (HKLM\...\{6032497A-4479-462B-ADB8-A0A372BB9A23}) (Version: 1.0.409.3882 - Hewlett-Packard) HP Calendar (HKLM-x32\...\{2B38E0FA-D8A5-4EBF-A018-E3C1C8E7A2E2}) (Version: 5.1.4245.23508 - Hewlett-Packard) HP Clock (HKLM-x32\...\{0EEC4E49-D4C2-4E23-87F2-B5641F1A09E4}) (Version: 5.1.4244.16367 - Hewlett-Packard) HP Deskjet 1050 J410 series Basic Device Software (HKLM\...\{4268BF51-DFDF-4178-8B8D-5D5752FCAA58}) (Version: 22.50.231.0 - Hewlett-Packard Co.) HP Deskjet 1050 J410 series Help (HKLM-x32\...\{5C90D8CF-F12A-41C6-9007-3B651A1F0D78}) (Version: 140.0.66.66 - Hewlett Packard) HP Deskjet 1050 J410 series Product Improvement Study (HKLM\...\{1AB4DB8C-4123-45DC-B896-C67990F76DA4}) (Version: 22.50.231.0 - Hewlett-Packard Co.) HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.2.5 - WildTangent) HP LinkUp (HKLM-x32\...\{7E750542-55BC-4300-8B7B-AC2A762FB435}) (Version: 2.01.029 - Hewlett-Packard) HP Magic Canvas (HKLM-x32\...\{DDFDC9D6-4220-41F8-BF9A-8E7512C4EF52}) (Version: 5.1.15.0 - Hewlett-Packard) HP Magic Canvas Tutorials (HKLM-x32\...\{858FCB65-7C6D-4BA4-AD80-A3CB3744CE09}_is1) (Version: 5.0.0.3 - Hewlett-Packard) HP MovieStore (HKLM-x32\...\{9008D736-35CA-40DB-A2BE-5F32D954E5AA}) (Version: 2.1.21091.0 - Hewlett-Packard Company) HP Notes (HKLM-x32\...\{86BAB08A-5E66-4C53-82E3-C1E91673C7CA}) (Version: 5.1.4274.30382 - Hewlett-Packard) HP Odometer (HKLM-x32\...\{B8AC1A89-FFD1-4F97-8051-E505A160F562}) (Version: 2.10.0000 - Hewlett-Packard) HP RSS (HKLM-x32\...\{A35E58D6-2A0F-4051-983B-79342081338E}) (Version: 5.1.4301.21494 - Hewlett-Packard) HP Setup (HKLM-x32\...\{F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1}) (Version: 9.0.15076.3891 - Hewlett-Packard Company) HP Support Assistant (HKLM-x32\...\{EE202411-2C26-49E8-9784-1BC1DBF7DE96}) (Version: 7.0.39.15 - Hewlett-Packard Company) HP Support Information (HKLM-x32\...\{B2B7B1C8-7C8B-476C-BE2C-049731C55992}) (Version: 11.00.0001 - Hewlett-Packard) HP TouchSmart RecipeBox (HKLM-x32\...\{20714B53-FC73-4F9C-9687-49EB237D6FD7}) (Version: 3.0.3830.27730 - Hewlett-Packard) HP Update (HKLM-x32\...\{2EFA4E4C-7B5F-48F7-A1C0-1AA882B7A9C3}) (Version: 5.003.001.001 - Hewlett-Packard) HP Vision Hardware Diagnostics (HKLM\...\{D79A02E9-6713-4335-9668-AAC7474C0C0E}) (Version: 2.12.1.0 - Hewlett-Packard) HP Weather (HKLM-x32\...\{8364E531-493B-4B05-8041-09D5CE38B975}) (Version: 5.1.4295.16450 - Hewlett-Packard) INSPI2 PC (HKLM-x32\...\{B4A95D63-6D4D-46CF-AC31-70CBA017FC66}) (Version: 2.1.0.0000 - Safeguard Properties, Inc.) Java 8 Update 91 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218091F0}) (Version: 8.0.910.14 - Oracle Corporation) Jewel Match 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden Jewel Quest Mysteries: The Seventh Gate Collector's Edition (x32 Version: 2.2.0.98 - WildTangent) Hidden John Deere Drive Green (x32 Version: 2.2.0.95 - WildTangent) Hidden Juniper Networks Network Connect 7.1.8 (HKLM-x32\...\Juniper Network Connect 7.1.8) (Version: 7.1.8.20737 - Juniper Networks) Juniper Networks Network Connect 8.0 (HKLM-x32\...\Juniper Network Connect 8.0) (Version: 8.0.5.31739 - Juniper Networks) Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Kobo (HKLM-x32\...\Kobo) (Version: 2.0.3 - Kobo Inc.) LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.4507 - CyberLink Corp.) LabelPrint (x32 Version: 2.5.4507 - CyberLink Corp.) Hidden Letters from Nowhere 2 (x32 Version: 2.2.0.97 - WildTangent) Hidden Luxor HD (x32 Version: 2.2.0.98 - WildTangent) Hidden Mah Jong Medley (x32 Version: 2.2.0.95 - WildTangent) Hidden Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes) Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden Metric Converter (HKLM-x32\...\{D0661463-50F7-4A1E-83CB-37CC590589AE}_is1) (Version: 1.0.0.0 - XM Asia Pacific Pte Ltd) Microsoft .NET Framework 1.1 (HKLM-x32\...\{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}) (Version: 1.1.4322 - Microsoft) Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation) Microsoft Access database engine 2010 (English) (HKLM-x32\...\{90140000-00D1-0409-0000-0000000FF1CE}) (Version: 14.0.6029.1000 - Microsoft Corporation) Microsoft Mathematics (HKLM-x32\...\{4D090F70-6F08-4B60-9357-A1DFD4458F09}) (Version: 4.0 - Microsoft Corporation) Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 15.0.4719.1002 - Microsoft Corporation) Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation) Microsoft Office Starter 2010 - English (HKLM-x32\...\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.5139.5005 - Microsoft Corporation) Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.9.218.0 - Microsoft Corporation) Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41212.0 - Microsoft Corporation) Microsoft SkyDrive (HKU\S-1-5-21-2526592388-2313282358-3829499931-1001\...\SkyDriveSetup.exe) (Version: 17.0.2003.1112 - Microsoft Corporation) Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation) Microsoft Streets & Trips 2013 (HKLM-x32\...\{C82185E8-C27B-4EF4-2013-4444BC2C2B6D}) (Version: 19.0.18.2600 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation) Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation) Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation) Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation) MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation) MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation) MyDefrag v4.3.1 (HKLM\...\MyDefrag v4.3.1_is1) (Version: 4.0.0.0 - J.C. Kessels) MySQL Connector/ODBC 3.51 (HKLM-x32\...\{40928C54-F8EE-420D-BD80-07F2F78CFB0D}) (Version: 3.51.27 - MySQL AB) Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4719.1002 - Microsoft Corporation) Hidden Office 15 Click-to-Run Licensing Component (Version: 15.0.4719.1002 - Microsoft Corporation) Hidden Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4719.1002 - Microsoft Corporation) Hidden opensource (x32 Version: 1.0.14960.3876 - Your Company Name) Hidden PDF Complete Special Edition (HKLM-x32\...\PDF Complete) (Version: 4.0.65 - PDF Complete, Inc) Penguins! (x32 Version: 2.2.0.98 - WildTangent) Hidden Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.98 - WildTangent) Hidden PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation) PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation) Poker Superstars III (x32 Version: 2.2.0.95 - WildTangent) Hidden Polar Bowler (x32 Version: 2.2.0.97 - WildTangent) Hidden Polar Golfer (x32 Version: 2.2.0.98 - WildTangent) Hidden Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.5705 - CyberLink Corp.) Power2Go (x32 Version: 6.1.5705 - CyberLink Corp.) Hidden PressReader (HKLM-x32\...\{912CED74-88D3-4C5B-ACB0-132318649765}) (Version: 5.11.0721.0 - NewspaperDirect Inc.) PrimoPDF (HKLM-x32\...\PrimoPDF4.1.0.9) (Version: 4.1.0.9 - activePDF) Pulse Secure Host Checker (HKU\S-1-5-21-2526592388-2313282358-3829499931-1001\...\PulseSecure_Host_Checker) (Version: 8.1.9.45775 - Pulse Secure, LLC) Pulse Secure Setup Client (HKU\S-1-5-21-2526592388-2313282358-3829499931-1001\...\Juniper_Setup_Client) (Version: 8.1.101.61631 - Pulse Secure, LLC) Pulse Secure Setup Client 64-bit Activex Control (HKLM\...\Juniper_Setup_Client Activex Control) (Version: 2.1.1.1 - Pulse Secure, LLC) Pulse Secure Setup Client 64-bit Activex Control (HKLM\...\Pulse_Setup_Client Activex Control) (Version: 2.1.1.1 - Pulse Secure, LLC) QuickTime (HKLM-x32\...\{7BE15435-2D3E-4B58-867F-9C75BED0208C}) (Version: 7.71.80.42 - Apple Inc.) Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7404 - Realtek Semiconductor Corp.) Recovery Manager (x32 Version: 5.5.0.4424 - CyberLink Corp.) Hidden Remote Graphics Receiver (HKLM-x32\...\{16FC3056-90C0-4757-8A68-64D8DA846ADA}) (Version: 5.4.5 - Hewlett-Packard) RollerCoaster Tycoon 3: Platinum (x32 Version: 2.2.0.98 - WildTangent) Hidden Self-service Plug-in (x32 Version: 4.1.0.41738 - Citrix Systems, Inc.) Hidden Skype™ 7.7 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.7.102 - Skype Technologies S.A.) Spot (HKLM-x32\...\{3D171340-B528-42E0-92E4-BDA7AEEF6F32}_is1) (Version: 1.0.0.0 - XM Asia Pacific Pte Ltd) Tap Tap Bear (HKLM-x32\...\{A393CDFF-BEB8-48EA-990D-2EB35B311D23}_is1) (Version: 1.0.0.0 - XM Asia Pacific Pte Ltd) The Treasures of Mystery Island: The Ghost Ship (x32 Version: 2.2.0.98 - WildTangent) Hidden TMS CallCenter (HKLM-x32\...\{ED6ECE7A-8824-4FE5-A9FD-EC96E56B7C3C}) (Version: 2.9.59 - National Systems Corporation) Torchlight (x32 Version: 2.2.0.98 - WildTangent) Hidden TOS_Version14.0.100 (HKLM-x32\...\TOS_Version14.0.100_is1) (Version: - Trakscape) Trakscape (HKLM\...\{7AC68C2B-17F4-4086-8102-B0950F955BDE}) (Version: 13.0.70 - BC Connect, LLC) TSHostedAppLauncher (x32 Version: 5.1.15.0 - Hewlett-Packard) Hidden Update Installer for WildTangent Games App (x32 Version: - WildTangent) Hidden Virtual Villagers 4 - The Tree of Life (x32 Version: 2.2.0.98 - WildTangent) Hidden Visual Studio 2008 x64 Redistributables (HKLM-x32\...\{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}) (Version: 10.0.0.2 - AVG Technologies) Visual Studio 2010 x64 Redistributables (HKLM\...\{21B133D6-5979-47F0-BE1C-F6A6B304693F}) (Version: 13.0.0.1 - AVG Technologies) Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies) Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.) WildTangent Games App for HP (x32 Version: 4.0.11.14 - WildTangent) Hidden Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3538.0513 - Microsoft Corporation) Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation) Yahoo Search Set (HKLM-x32\...\Yahoo! SearchSet) (Version: - Yahoo Inc.) Zinio Reader 4 (HKLM-x32\...\ZinioReader4) (Version: 4.2.4164 - Zinio LLC) Zinio Reader 4 (x32 Version: 4.2.4164 - Zinio LLC) Hidden Zuma's Revenge (x32 Version: 2.2.0.98 - WildTangent) Hidden ==================== Custom CLSID (Whitelisted): ========================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) CustomCLSID: HKU\S-1-5-21-2526592388-2313282358-3829499931-1001_Classes\CLSID\{355EC88A-02E2-4547-9DEE-F87426484BD1}\InprocServer32 -> C:\Users\Chara's Work\AppData\Local\Google\Update\1.3.23.9\psuser_64.dll => No File CustomCLSID: HKU\S-1-5-21-2526592388-2313282358-3829499931-1001_Classes\CLSID\{84B5A313-CD5D-4904-8BA2-AFDC81C1B309}\InprocServer32 -> C:\Program Files (x86)\Citrix\GoToMeeting\4431\G2MOutlookAddin64.dll (Citrix Online, a division of Citrix Systems, Inc.) CustomCLSID: HKU\S-1-5-21-2526592388-2313282358-3829499931-1001_Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}\InprocServer32 -> C:\Users\Chara's Work\AppData\Local\Google\Update\1.3.24.15\psuser_64.dll => No File CustomCLSID: HKU\S-1-5-21-2526592388-2313282358-3829499931-1001_Classes\CLSID\{E8CF3E55-F919-49D9-ABC0-948E6CB34B9F}\InprocServer32 -> C:\Users\Chara's Work\AppData\Local\Google\Update\1.3.24.15\psuser_64.dll => No File CustomCLSID: HKU\S-1-5-21-2526592388-2313282358-3829499931-1001_Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}\InprocServer32 -> C:\Users\Chara's Work\AppData\Local\Google\Update\1.3.24.7\psuser_64.dll => No File ==================== Scheduled Tasks (Whitelisted) ============= (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) Task: {1A051B92-4B13-4F92-9A7B-C4E0DAEB080E} - System32\Tasks\G2MUploadTask-S-1-5-21-2526592388-2313282358-3829499931-1001 => C:\Program Files (x86)\Citrix\GoToMeeting\5102\g2mupload.exe [2016-06-14] (Citrix Online, a division of Citrix Systems, Inc.) Task: {34A0830A-89C1-4519-9625-89AA55E3ACDE} - \Microsoft\Windows\Setup\GWXTriggers\ScheduleUpgradeReminderTime -> No File <==== ATTENTION Task: {8317C758-DDF8-4FAF-8295-B00C8ECBB5B9} - System32\Tasks\G2MUpdateTask-S-1-5-21-2526592388-2313282358-3829499931-1001 => C:\Program Files (x86)\Citrix\GoToMeeting\5102\g2mupdate.exe [2016-06-14] (Citrix Online, a division of Citrix Systems, Inc.) Task: {99A7438B-1D02-4218-8F70-FFCB379380CC} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2016-04-22] (Adobe Systems Incorporated) Task: {C2D0AE31-31CE-436B-ADD1-71B731827F94} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-08-28] (Google Inc.) Task: {D9E6F7C4-2239-4FD9-B67F-027803240B29} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2016-05-12] (Adobe Systems Incorporated) Task: {FA0A8D82-B4BE-4A11-8A12-52018F44F2AD} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-08-28] (Google Inc.) (If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.) Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe Task: C:\Windows\Tasks\G2MUpdateTask-S-1-5-21-2526592388-2313282358-3829499931-1001.job => C:\Program Files (x86)\Citrix\GoToMeeting\5102\g2mupdate.exe Task: C:\Windows\Tasks\G2MUploadTask-S-1-5-21-2526592388-2313282358-3829499931-1001.job => C:\Program Files (x86)\Citrix\GoToMeeting\5102\g2mupload.exe Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe Task: C:\Windows\Tasks\HPCeeScheduleForChara's Work.job => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe ==================== Shortcuts ============================= (The entries could be listed to be restored or removed.) ShortcutWithArgument: C:\Users\Chara's Work\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\ImplicitAppShortcuts\5d696d521de238c3\Google Chrome.lnk -> C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) -> --profile-directory=Default ==================== Loaded Modules (Whitelisted) ============== 2012-11-05 22:12 - 2006-11-06 18:55 - 00090624 _____ () C:\Windows\System32\Primomonnt.dll 2015-03-16 16:21 - 2015-01-27 10:29 - 08898720 _____ () C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\1033\GrooveIntlResource.dll 2014-03-19 13:33 - 2014-05-20 09:19 - 00105640 _____ () C:\Program Files\Microsoft Office 15\ClientX64\ApiClient.dll 2010-08-27 13:34 - 2010-08-27 13:34 - 03432448 _____ () C:\Users\Public\mysql\bin\mysqld-nt.exe 2011-05-12 21:10 - 2011-05-12 21:10 - 00243712 _____ () C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLI.Aspect.CrossDisplay.Graphics.Dashboard.dll 2011-03-14 17:20 - 2011-03-14 17:20 - 00098304 _____ () c:\Program Files (x86)\ATI Technologies\ATI.ACE\Branding\Branding.dll 2016-06-08 17:47 - 2016-06-03 20:56 - 01745560 _____ () C:\Program Files (x86)\Google\Chrome\Application\51.0.2704.84\libglesv2.dll 2016-06-08 17:47 - 2016-06-03 20:56 - 00091288 _____ () C:\Program Files (x86)\Google\Chrome\Application\51.0.2704.84\libegl.dll 2011-04-25 02:49 - 2011-04-25 02:49 - 00092104 _____ () C:\Program Files (x86)\Citrix\ICA Client\AxWFICALib.dll 2010-04-13 12:39 - 2010-04-13 12:39 - 01017344 _____ () C:\Program Files (x86)\Citrix\ICA Client\avcodec-52.dll 2010-04-13 12:39 - 2010-04-13 12:39 - 00049152 _____ () C:\Program Files (x86)\Citrix\ICA Client\avutil-50.dll 2010-04-13 12:39 - 2010-04-13 12:39 - 00124416 _____ () C:\Program Files (x86)\Citrix\ICA Client\swscale-0.dll 2010-04-13 12:39 - 2010-04-13 12:39 - 00118272 _____ () C:\Program Files (x86)\Citrix\ICA Client\avformat-52.dll ==================== Alternate Data Streams (Whitelisted) ========= (If an entry is included in the fixlist, only the ADS will be removed.) ==================== Safe Mode (Whitelisted) =================== (If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.) ==================== Association (Whitelisted) =============== (If an entry is included in the fixlist, the registry item will be restored to default or removed.) ==================== Internet Explorer trusted/restricted =============== (If an entry is included in the fixlist, it will be removed from the registry.) IE trusted site: HKU\S-1-5-21-2526592388-2313282358-3829499931-1001\...\aplaceformom.com -> hxxps://f5vpn.aplaceformom.com IE trusted site: HKU\S-1-5-21-2526592388-2313282358-3829499931-1001\...\arise.com -> arise.com IE trusted site: HKU\S-1-5-21-2526592388-2313282358-3829499931-1001\...\arisevendor.net -> arisevendor.net IE trusted site: HKU\S-1-5-21-2526592388-2313282358-3829499931-1001\...\evolvondemand.net -> hxxps://sutherland.evolvondemand.net IE trusted site: HKU\S-1-5-21-2526592388-2313282358-3829499931-1001\...\gafocus.com -> hxxps://www.gafocus.com IE trusted site: HKU\S-1-5-21-2526592388-2313282358-3829499931-1001\...\road-america.com -> hxxps://ts1.road-america.com IE trusted site: HKU\S-1-5-21-2526592388-2313282358-3829499931-1001\...\road-america.com -> ts1.road-america.com IE trusted site: HKU\S-1-5-21-2526592388-2313282358-3829499931-1001\...\roadamerica.net -> hxxps://vapps.roadamerica.net IE trusted site: HKU\S-1-5-21-2526592388-2313282358-3829499931-1001\...\safeguardproperties.com -> hxxps://inspi2.safeguardproperties.com IE trusted site: HKU\S-1-5-21-2526592388-2313282358-3829499931-1001\...\teletech.com -> hxxp://teletech.com IE trusted site: HKU\S-1-5-21-2526592388-2313282358-3829499931-1001\...\teletech.com -> hxxps://teletech.com IE trusted site: HKU\S-1-5-21-2526592388-2313282358-3829499931-1001\...\workbooth.com -> hxxp://workbooth.com IE trusted site: HKU\S-1-5-21-2526592388-2313282358-3829499931-1001\...\workbooth.com -> hxxps://workbooth.com IE trusted site: HKU\S-1-5-21-2526592388-2313282358-3829499931-1001\...\youtube.com -> hxxp://www.youtube.com ==================== Hosts content: =============================== (If needed Hosts: directive could be included in the fixlist to reset Hosts.) 2009-07-13 21:34 - 2016-05-20 00:54 - 00000035 ____A C:\Windows\system32\Drivers\etc\hosts ==================== Other Areas ============================ (Currently there is no automatic fix for this section.) HKU\S-1-5-21-2526592388-2313282358-3829499931-1001\Control Panel\Desktop\\Wallpaper -> C:\Users\Chara's Work\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg DNS Servers: 71.10.216.1 - 71.10.216.2 HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 2) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1) Windows Firewall is enabled. ==================== MSCONFIG/TASK MANAGER disabled items == (Currently there is no automatic fix for this section.) ==================== FirewallRules (Whitelisted) =============== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) FirewallRules: [{012A3089-E8D6-49A3-8C3C-528EAA5D27A8}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\TouchSmart\RoxioNow\RNow.exe FirewallRules: [{A03C92B5-AB36-4607-8B46-9ABB5A366200}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\TouchSmart\RoxioNow\RNow.exe FirewallRules: [{1118A6BF-8187-4090-AF61-C3299D9B6151}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\TouchSmart\RoxioNow\IndivDRM.exe FirewallRules: [{6D66A380-DFA9-49FA-891F-9726C3394DDE}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\TouchSmart\RoxioNow\IndivDRM.exe FirewallRules: [{A0FA7107-0F86-408D-B345-CC9EDBE41024}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe FirewallRules: [{A2A94D6A-616B-4C1B-8EFB-FE66117ACB00}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\Remote Graphics Receiver\rgreceiver.exe FirewallRules: [{C21F821C-BE63-4473-B019-135AE84DAB26}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\Remote Graphics Receiver\rgreceiver.exe FirewallRules: [{F829E3C6-0583-45AD-BB4A-C7C28D4E5F8C}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\HP LinkUp\HP LinkUp Viewer.exe FirewallRules: [{E645B42B-0561-469F-BF02-97F092120855}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\HP LinkUp\HP LinkUp Viewer.exe FirewallRules: [{CB54C356-75A9-477B-9F0A-516F4C369F51}] => (Allow) C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe FirewallRules: [{C3013477-040B-4273-8F57-4EB1F43FD6B7}] => (Allow) LPort=2869 FirewallRules: [{28348911-C6BB-4436-B03E-42321B8230FB}] => (Allow) LPort=1900 FirewallRules: [{555B1B89-200C-4E84-8F85-0A5DB936374B}] => (Allow) C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe FirewallRules: [{DC8D3F7D-B4D7-4BF5-B489-7C0A4E335F5B}] => (Allow) C:\Program Files (x86)\Windows Live\Mesh\MOE.exe FirewallRules: [TCP Query User{9978DC61-767D-4F83-8ADD-4E4AA41C851C}C:\program files (x86)\java\jre7\bin\java.exe] => (Allow) C:\program files (x86)\java\jre7\bin\java.exe FirewallRules: [UDP Query User{E9AC003E-CBD6-49C4-B6AA-C3BEFBE3DCED}C:\program files (x86)\java\jre7\bin\java.exe] => (Allow) C:\program files (x86)\java\jre7\bin\java.exe FirewallRules: [TCP Query User{5464D322-0FC9-49B9-A68C-4C0D3ECD70AC}C:\program files (x86)\logitech\logitech vid\vid.exe] => (Block) C:\program files (x86)\logitech\logitech vid\vid.exe FirewallRules: [UDP Query User{B42BA6F5-4078-41FF-8676-8F0D3A990A54}C:\program files (x86)\logitech\logitech vid\vid.exe] => (Block) C:\program files (x86)\logitech\logitech vid\vid.exe FirewallRules: [{5C8A0FF7-E0F0-4D0F-9F32-DC6DA9E1D7A1}] => (Allow) C:\Program Files\hp\HP Deskjet 1050 J410 series\Bin\USBSetup.exe FirewallRules: [{E2F93EAA-C98F-471C-8DDD-952866986651}] => (Allow) C:\Program Files\hp\HP Deskjet 1050 J410 series\Bin\USBSetup.exe FirewallRules: [{E234D206-AAF6-4034-993D-C48C5B8077D8}] => (Allow) C:\Program Files (x86)\AVG\AVG2013\avgmfapx.exe FirewallRules: [{799F7C28-0987-4858-951B-4087C6438BD4}] => (Allow) C:\Program Files (x86)\AVG\AVG2013\avgmfapx.exe FirewallRules: [{610BBA1C-25DE-494A-86BA-959C61A9425B}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe FirewallRules: [{DB21B4B4-9B30-43C0-BB51-F601D9DDEDA9}] => (Allow) C:\Windows\SysWOW64\ftp.exe FirewallRules: [{729FA4A2-F3F3-4044-A6CD-78DDC81C99F4}] => (Allow) C:\Windows\SysWOW64\ftp.exe FirewallRules: [{0FB2480A-3B96-4847-B4DF-3D7EC22A1F44}] => (Allow) C:\Users\Chara's Work\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe FirewallRules: [{013125F7-8052-45FE-B8A0-B7F599633DB2}] => (Allow) C:\Program Files (x86)\AVG\AVG2014\avgmfapx.exe FirewallRules: [{6EC6CF40-1F66-4022-99A1-FA138C5BA57A}] => (Allow) C:\Program Files (x86)\AVG\AVG2014\avgmfapx.exe FirewallRules: [{2321DC8B-44ED-4A6D-B5EA-C9AD368EA350}] => (Allow) C:\Program Files (x86)\Common Files\Apple\Apple Application Support\WebKit2WebProcess.exe FirewallRules: [TCP Query User{36117F48-A791-407B-8A7B-42D6749B151E}C:\program files (x86)\24im\24im messenger\imc.exe] => (Allow) C:\program files (x86)\24im\24im messenger\imc.exe FirewallRules: [UDP Query User{D29D3F66-4D90-4ACD-93C3-51CE41451B4E}C:\program files (x86)\24im\24im messenger\imc.exe] => (Allow) C:\program files (x86)\24im\24im messenger\imc.exe FirewallRules: [{5F21E057-36C1-4E7C-9C46-C73D92CB75CF}] => (Allow) C:\Program Files\Microsoft Office 15\root\Office15\outlook.exe FirewallRules: [{6D7615CC-6D33-442B-AAB4-7EEA2BF3FF71}] => (Allow) C:\Program Files (x86)\CheckPoint\SSL Network Extender\slimsvc.exe FirewallRules: [TCP Query User{AB85ED0F-26A8-454E-B771-4064493F0276}C:\program files (x86)\internet explorer\iexplore.exe] => (Allow) C:\program files (x86)\internet explorer\iexplore.exe FirewallRules: [UDP Query User{29CA1562-452F-4762-BCB0-136BD55074B6}C:\program files (x86)\internet explorer\iexplore.exe] => (Allow) C:\program files (x86)\internet explorer\iexplore.exe FirewallRules: [TCP Query User{9481458F-43CE-4E6D-BC8C-C187DECC4F5B}C:\program files (x86)\tightvnc\tvnserver.exe] => (Allow) C:\program files (x86)\tightvnc\tvnserver.exe FirewallRules: [UDP Query User{97205B1E-27C3-43D6-ABD2-95A8B9D21799}C:\program files (x86)\tightvnc\tvnserver.exe] => (Allow) C:\program files (x86)\tightvnc\tvnserver.exe FirewallRules: [TCP Query User{E2085151-64B0-49A9-9F0D-F6624E9399E9}C:\users\chara's work\appdata\local\temp\sws\ffsw\wow64\iswldr.dat] => (Allow) C:\users\chara's work\appdata\local\temp\sws\ffsw\wow64\iswldr.dat FirewallRules: [UDP Query User{9762375B-56B3-42C6-9035-105C6AFBB2DF}C:\users\chara's work\appdata\local\temp\sws\ffsw\wow64\iswldr.dat] => (Allow) C:\users\chara's work\appdata\local\temp\sws\ffsw\wow64\iswldr.dat FirewallRules: [TCP Query User{8EBFDA68-3899-4554-A0FE-B551BC259BA9}C:\program files (x86)\interactive intelligence\icuserapps\interactionclient.exe] => (Allow) C:\program files (x86)\interactive intelligence\icuserapps\interactionclient.exe FirewallRules: [UDP Query User{42E8B79D-8281-4968-8A55-E5DBF4CB0D41}C:\program files (x86)\interactive intelligence\icuserapps\interactionclient.exe] => (Allow) C:\program files (x86)\interactive intelligence\icuserapps\interactionclient.exe FirewallRules: [TCP Query User{E93875D1-48E8-4751-9DFB-A4DFD22C902C}C:\program files (x86)\interactive intelligence\icuserapps\interactionclient.exe] => (Block) C:\program files (x86)\interactive intelligence\icuserapps\interactionclient.exe FirewallRules: [UDP Query User{3B2CEF9A-7A59-4360-BC50-39E1C7812C91}C:\program files (x86)\interactive intelligence\icuserapps\interactionclient.exe] => (Block) C:\program files (x86)\interactive intelligence\icuserapps\interactionclient.exe FirewallRules: [TCP Query User{5AFEB71B-9CD4-4B0B-A01A-4A2BE57E0147}C:\program files (x86)\interactive intelligence\icuserapps\sipsoftphone.exe] => (Block) C:\program files (x86)\interactive intelligence\icuserapps\sipsoftphone.exe FirewallRules: [UDP Query User{C31E3F52-5E47-4A6E-85B5-2E7E653A82DD}C:\program files (x86)\interactive intelligence\icuserapps\sipsoftphone.exe] => (Block) C:\program files (x86)\interactive intelligence\icuserapps\sipsoftphone.exe FirewallRules: [TCP Query User{9C4EE896-8252-48B9-8B63-E285B83D6C1C}C:\program files (x86)\java\jre7\bin\jp2launcher.exe] => (Allow) C:\program files (x86)\java\jre7\bin\jp2launcher.exe FirewallRules: [UDP Query User{88EE11A9-5117-4340-AF98-0ABF1BF16364}C:\program files (x86)\java\jre7\bin\jp2launcher.exe] => (Allow) C:\program files (x86)\java\jre7\bin\jp2launcher.exe FirewallRules: [{D38709CB-5269-4234-A19B-117D69C61338}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPDeviceDetection3.exe FirewallRules: [{9EE70EC7-9572-433D-AD0E-A1664CE55466}] => (Allow) LPort=5900 FirewallRules: [{CDD58585-B2B8-41E2-B26E-D2FEAC3EB24B}] => (Allow) LPort=5900 FirewallRules: [TCP Query User{2763156F-C8C1-43CA-8330-CC0A3CF5B71F}C:\program files (x86)\counterpath\x-lite\x-lite.exe] => (Allow) C:\program files (x86)\counterpath\x-lite\x-lite.exe FirewallRules: [UDP Query User{C998162B-EABA-4587-ACA9-86D2DB807418}C:\program files (x86)\counterpath\x-lite\x-lite.exe] => (Allow) C:\program files (x86)\counterpath\x-lite\x-lite.exe FirewallRules: [TCP Query User{4CF299CA-BC4F-4187-AF2D-2BE0836EBA28}C:\program files (x86)\cisco systems\cisco ip communicator\audiotuningwizard.exe] => (Allow) C:\program files (x86)\cisco systems\cisco ip communicator\audiotuningwizard.exe FirewallRules: [UDP Query User{33767279-2488-4205-A5F2-C8B0FA6040D1}C:\program files (x86)\cisco systems\cisco ip communicator\audiotuningwizard.exe] => (Allow) C:\program files (x86)\cisco systems\cisco ip communicator\audiotuningwizard.exe FirewallRules: [TCP Query User{0B6E6FC3-E2F1-4AE6-97B5-CB7F38B219C5}C:\program files (x86)\cisco systems\cisco ip communicator\communicatork9.exe] => (Allow) C:\program files (x86)\cisco systems\cisco ip communicator\communicatork9.exe FirewallRules: [UDP Query User{88855297-4958-49E2-8F8D-0C246CCBD37B}C:\program files (x86)\cisco systems\cisco ip communicator\communicatork9.exe] => (Allow) C:\program files (x86)\cisco systems\cisco ip communicator\communicatork9.exe FirewallRules: [{61767F4F-144F-4DED-BD5E-55E4CEC276B2}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe ==================== Restore Points ========================= 02-06-2016 00:01:19 Windows Update 05-06-2016 19:00:10 Windows Backup 05-06-2016 23:28:51 Windows Update 08-06-2016 03:07:58 Removed Cisco AnyConnect Secure Mobility Client 08-06-2016 03:16:59 Removed Cisco IP Communicator. 08-06-2016 03:28:07 Removed FirstClass Client. 09-06-2016 21:14:38 Windows Update 12-06-2016 23:33:28 Windows Backup 14-06-2016 12:51:03 Windows Update ==================== Faulty Device Manager Devices ============= ==================== Event log errors: ========================= Application errors: ================== Error: (06/13/2016 11:18:32 PM) (Source: CVHSVC) (EventID: 100) (User: ) Description: Information only. (Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected. Error: (06/13/2016 03:04:10 PM) (Source: CVHSVC) (EventID: 100) (User: ) Description: Information only. (Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: The server name or address could not be resolved Error: (06/13/2016 12:11:18 PM) (Source: CVHSVC) (EventID: 100) (User: ) Description: Information only. (Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: The server name or address could not be resolved Error: (06/08/2016 03:31:00 AM) (Source: Application Hang) (EventID: 1002) (User: ) Description: The program iexplore.exe version 9.0.8112.16737 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: 1218 Start Time: 01d1c15fce5f75b9 Termination Time: 1117 Application Path: C:\Program Files (x86)\Internet Explorer\iexplore.exe Report Id: Error: (06/07/2016 04:45:33 PM) (Source: CVHSVC) (EventID: 100) (User: ) Description: Information only. (Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: The server name or address could not be resolved Error: (06/07/2016 02:57:00 AM) (Source: CVHSVC) (EventID: 100) (User: ) Description: Information only. (Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: The server name or address could not be resolved Error: (06/05/2016 06:02:40 PM) (Source: CVHSVC) (EventID: 100) (User: ) Description: Information only. (Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected. Error: (06/01/2016 11:59:17 PM) (Source: CVHSVC) (EventID: 100) (User: ) Description: Information only. (Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: The server name or address could not be resolved Error: (05/31/2016 11:46:50 PM) (Source: Application Hang) (EventID: 1002) (User: ) Description: The program iexplore.exe version 9.0.8112.16737 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: aa0 Start Time: 01d1bbc043e333f1 Termination Time: 84 Application Path: C:\Program Files (x86)\Internet Explorer\iexplore.exe Report Id: Error: (05/30/2016 01:33:13 AM) (Source: Microsoft-Windows-User Profiles Service) (EventID: 1533) (User: CHARASWORK-HP) Description: Windows cannot delete the profile directory C:\Users\Teleflora. This error may be caused by files in this directory being used by another program. DETAIL - The directory is not empty. System errors: ============= Error: (06/15/2016 04:06:51 PM) (Source: Microsoft Antimalware) (EventID: 2001) (User: ) Description: %NT AUTHORITY60 has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 116.3.0.0 Update Source: %NT AUTHORITY51 Update Stage: 4.9.0218.00 Source Path: 4.9.0218.01 Signature Type: %NT AUTHORITY602 Update Type: %NT AUTHORITY604 User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: %NT AUTHORITY605 Previous Engine Version: %NT AUTHORITY606 Error code: %NT AUTHORITY607 Error description: %NT AUTHORITY608 Error: (06/15/2016 04:06:51 PM) (Source: Microsoft Antimalware) (EventID: 2001) (User: ) Description: %NT AUTHORITY60 has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.223.1545.0 Update Source: %NT AUTHORITY51 Update Stage: 4.9.0218.00 Source Path: 4.9.0218.01 Signature Type: %NT AUTHORITY602 Update Type: %NT AUTHORITY604 User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: %NT AUTHORITY605 Previous Engine Version: %NT AUTHORITY606 Error code: %NT AUTHORITY607 Error description: %NT AUTHORITY608 Error: (06/15/2016 04:06:51 PM) (Source: Microsoft Antimalware) (EventID: 2001) (User: ) Description: %NT AUTHORITY60 has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.223.1545.0 Update Source: %NT AUTHORITY51 Update Stage: 4.9.0218.00 Source Path: 4.9.0218.01 Signature Type: %NT AUTHORITY602 Update Type: %NT AUTHORITY604 User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: %NT AUTHORITY605 Previous Engine Version: %NT AUTHORITY606 Error code: %NT AUTHORITY607 Error description: %NT AUTHORITY608 Error: (06/15/2016 04:06:50 PM) (Source: Microsoft Antimalware) (EventID: 2001) (User: ) Description: %NT AUTHORITY60 has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.223.1545.0 Update Source: %NT AUTHORITY59 Update Stage: 4.9.0218.00 Source Path: 4.9.0218.01 Signature Type: %NT AUTHORITY602 Update Type: %NT AUTHORITY604 User: NT AUTHORITY\SYSTEM Current Engine Version: %NT AUTHORITY605 Previous Engine Version: %NT AUTHORITY606 Error code: %NT AUTHORITY607 Error description: %NT AUTHORITY608 Error: (06/15/2016 01:21:20 PM) (Source: Microsoft Antimalware) (EventID: 2001) (User: ) Description: %NT AUTHORITY60 has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.223.1545.0 Update Source: %NT AUTHORITY59 Update Stage: 4.9.0218.00 Source Path: 4.9.0218.01 Signature Type: %NT AUTHORITY602 Update Type: %NT AUTHORITY604 User: NT AUTHORITY\SYSTEM Current Engine Version: %NT AUTHORITY605 Previous Engine Version: %NT AUTHORITY606 Error code: %NT AUTHORITY607 Error description: %NT AUTHORITY608 Error: (06/15/2016 01:21:20 PM) (Source: Microsoft Antimalware) (EventID: 2001) (User: ) Description: %NT AUTHORITY60 has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.223.1545.0 Update Source: %NT AUTHORITY59 Update Stage: 4.9.0218.00 Source Path: 4.9.0218.01 Signature Type: %NT AUTHORITY602 Update Type: %NT AUTHORITY604 User: NT AUTHORITY\SYSTEM Current Engine Version: %NT AUTHORITY605 Previous Engine Version: %NT AUTHORITY606 Error code: %NT AUTHORITY607 Error description: %NT AUTHORITY608 Error: (06/15/2016 01:48:53 AM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: The eapihdrv service failed to start due to the following error: %%1275 = This driver has been blocked from loading Error: (06/15/2016 01:48:53 AM) (Source: Application Popup) (EventID: 1060) (User: ) Description: \??\C:\Users\CHARA'~1\AppData\Local\Temp\ehdrv.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver. Error: (06/15/2016 01:48:52 AM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: The eapihdrv service failed to start due to the following error: %%1275 = This driver has been blocked from loading Error: (06/15/2016 01:48:52 AM) (Source: Application Popup) (EventID: 1060) (User: ) Description: \??\C:\Users\CHARA'~1\AppData\Local\Temp\ehdrv.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver. ==================== Memory info =========================== Processor: AMD E-300 APU with Radeon(tm) HD Graphics Percentage of memory in use: 57% Total physical RAM: 3686.54 MB Available physical RAM: 1583.3 MB Total Virtual: 7371.27 MB Available Virtual: 4934.76 MB ==================== Drives ================================ Drive c: (OS) (Fixed) (Total:449.07 GB) (Free:336.63 GB) NTFS Drive d: (HP_RECOVERY) (Fixed) (Total:16.59 GB) (Free:2.07 GB) NTFS ==>[system with boot components (obtained from drive)] ==================== MBR & Partition Table ================== ======================================================== Disk: 0 (MBR Code: Windows 7 or 8) (Size: 465.8 GB) (Disk ID: 8045B131) Partition 1: (Active) - (Size=100 MB) - (Type=07 NTFS) Partition 2: (Not Active) - (Size=449.1 GB) - (Type=07 NTFS) Partition 3: (Not Active) - (Size=16.6 GB) - (Type=07 NTFS) ==================== End of Addition.txt ============================ Link to post Share on other sites More sharing options...
kevinf80 Posted June 16, 2016 ID:1045745 Share Posted June 16, 2016 Hello Robin2020, Do not see any obvious malware/infection in your logs... Lets continue: Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into. NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work. Run FRST and press the Fix button just once and wait. The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply. Next, Download AdwCleaner by Xplode onto your Desktop. Double click on Adwcleaner.exe to run the tool. Click on the Scan in the Actions box Please wait fot the scan to finish.. When "Waiting for action.Please uncheck elements you want to keep" shows in top line.. Click on the Cleaning box. Next click OK on the "Closing Programs" pop up box. Click OK on the Information box & again OK to allow the necessary reboot After restart the AdwCleaner(C*)-Notepad log will appear, please copy/paste it in your next reply. Where * is the number relative to list of scans completed... Next, Download Sophos Free Virus Removal Tool and save it to your desktop. Double click the icon and select Run Click Next Select I accept the terms in this license agreement, then click Next twice Click Install Click Finish to launch the program Once the virus database has been updated click Start Scanning If any threats are found click Details, then View log file... (bottom left hand corner) Copy and paste the results in your reply Close the Notepad document, close the Threat Details screen, then click Start cleanup Click Exit to close the program If no threats were found please confirm that result.... Let me see those logs, also give an update on any remaining issues or concerns.. Thank you, Kevin Fixlist.txt Link to post Share on other sites More sharing options...
Robin2020 Posted June 16, 2016 Author ID:1045754 Share Posted June 16, 2016 Hi Kevin, When I click on the fix list @ the end of message, it just opens a blank tab in my browser. Am I doing something wrong? Link to post Share on other sites More sharing options...
kevinf80 Posted June 16, 2016 ID:1045755 Share Posted June 16, 2016 Not sure why that should happen, when I single left click on that file i`m given the option to "Open" or "Save" save being the option to take... I`ve attached the file again, see if that will work... Fixlist.txt Link to post Share on other sites More sharing options...
Robin2020 Posted June 16, 2016 Author ID:1045815 Share Posted June 16, 2016 I was able to get it to work, thanks. Fix result of Farbar Recovery Scan Tool (x64) Version:15-06-2016 Ran by Chara's Work (2016-06-16 04:08:09) Run:1 Running from C:\Users\Chara's Work\Desktop\PC Fix Loaded Profiles: Chara's Work (Available Profiles: Chara's Work & Guest) Boot Mode: Normal ============================================== fixlist content: ***************** Start CreateRestorePoint: CloseProcesses: S3 LVPr2M64; system32\DRIVERS\LVPr2M64.sys [X] S3 urvpndrv; system32\DRIVERS\covpnv64.sys [X] S3 vmwvusb; System32\Drivers\vmwvusb.sys [X] 2015-10-05 12:02 - 2015-10-05 12:02 - 0000000 _____ () C:\Users\Chara's Work\AppData\Local\E1ED.tmp 2015-10-05 12:02 - 2015-10-05 12:02 - 0000000 _____ () C:\Users\Chara's Work\AppData\Local\E26B.tmp 2015-10-05 12:02 - 2015-10-05 12:02 - 0000000 _____ () C:\Users\Chara's Work\AppData\Local\E27B.tmp C:\Users\Chara's Work\AppData\Local\Temp\dsHostCheckerSetup.exe C:\Users\Chara's Work\AppData\Local\Temp\dsNCInst64.exe C:\Users\Chara's Work\AppData\Local\Temp\jre-8u66-windows-au.exe C:\Users\Chara's Work\AppData\Local\Temp\jre-8u73-windows-au.exe C:\Users\Chara's Work\AppData\Local\Temp\jre-8u91-windows-au.exe C:\Users\Chara's Work\AppData\Local\Temp\neoNCSetup64.exe C:\Users\Chara's Work\AppData\Local\Temp\PSSetupClientInstaller.exe C:\Users\Chara's Work\AppData\Local\Temp\Quarantine.exe CustomCLSID: HKU\S-1-5-21-2526592388-2313282358-3829499931-1001_Classes\CLSID\{355EC88A-02E2-4547-9DEE-F87426484BD1}\InprocServer32 -> C:\Users\Chara's Work\AppData\Local\Google\Update\1.3.23.9\psuser_64.dll => No File CustomCLSID: HKU\S-1-5-21-2526592388-2313282358-3829499931-1001_Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}\InprocServer32 -> C:\Users\Chara's Work\AppData\Local\Google\Update\1.3.24.15\psuser_64.dll => No File CustomCLSID: HKU\S-1-5-21-2526592388-2313282358-3829499931-1001_Classes\CLSID\{E8CF3E55-F919-49D9-ABC0-948E6CB34B9F}\InprocServer32 -> C:\Users\Chara's Work\AppData\Local\Google\Update\1.3.24.15\psuser_64.dll => No File CustomCLSID: HKU\S-1-5-21-2526592388-2313282358-3829499931-1001_Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}\InprocServer32 -> C:\Users\Chara's Work\AppData\Local\Google\Update\1.3.24.7\psuser_64.dll => No File Task: {34A0830A-89C1-4519-9625-89AA55E3ACDE} - \Microsoft\Windows\Setup\GWXTriggers\ScheduleUpgradeReminderTime -> No File <==== ATTENTION CMD: ipconfig /flushdns EmptyTemp: end ***************** Restore point was successfully created. Processes closed successfully. LVPr2M64 => service removed successfully urvpndrv => service removed successfully vmwvusb => service removed successfully C:\Users\Chara's Work\AppData\Local\E1ED.tmp => moved successfully C:\Users\Chara's Work\AppData\Local\E26B.tmp => moved successfully C:\Users\Chara's Work\AppData\Local\E27B.tmp => moved successfully C:\Users\Chara's Work\AppData\Local\Temp\dsHostCheckerSetup.exe => moved successfully C:\Users\Chara's Work\AppData\Local\Temp\dsNCInst64.exe => moved successfully C:\Users\Chara's Work\AppData\Local\Temp\jre-8u66-windows-au.exe => moved successfully C:\Users\Chara's Work\AppData\Local\Temp\jre-8u73-windows-au.exe => moved successfully C:\Users\Chara's Work\AppData\Local\Temp\jre-8u91-windows-au.exe => moved successfully C:\Users\Chara's Work\AppData\Local\Temp\neoNCSetup64.exe => moved successfully C:\Users\Chara's Work\AppData\Local\Temp\PSSetupClientInstaller.exe => moved successfully C:\Users\Chara's Work\AppData\Local\Temp\Quarantine.exe => moved successfully "HKU\S-1-5-21-2526592388-2313282358-3829499931-1001_Classes\CLSID\{355EC88A-02E2-4547-9DEE-F87426484BD1}" => key removed successfully "HKU\S-1-5-21-2526592388-2313282358-3829499931-1001_Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}" => key removed successfully "HKU\S-1-5-21-2526592388-2313282358-3829499931-1001_Classes\CLSID\{E8CF3E55-F919-49D9-ABC0-948E6CB34B9F}" => key removed successfully "HKU\S-1-5-21-2526592388-2313282358-3829499931-1001_Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}" => key removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{34A0830A-89C1-4519-9625-89AA55E3ACDE}" => key removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{34A0830A-89C1-4519-9625-89AA55E3ACDE}" => key removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\GWXTriggers\ScheduleUpgradeReminderTime" => key removed successfully ========= ipconfig /flushdns ========= Windows IP Configuration Successfully flushed the DNS Resolver Cache. ========= End of CMD: ========= EmptyTemp: => 3 GB temporary data Removed. The system needed a reboot. ==== End of Fixlog 04:11:35 ==== # AdwCleaner v5.200 - Logfile created 16/06/2016 at 04:29:52 # Updated 14/06/2016 by ToolsLib # Database : 2016-06-15.2 [Server] # Operating system : Windows 7 Home Premium Service Pack 1 (X64) # Username : Chara's Work - CHARASWORK-HP # Running from : C:\Users\Chara's Work\Desktop\PC Fix\AdwCleaner.exe # Option : Clean # Support : https://toolslib.net/forum ***** [ Services ] ***** ***** [ Folders ] ***** [-] Folder Deleted : C:\Program Files (x86)\Yahoo!\yset [-] Folder Deleted : C:\Windows\SysWOW64\config\systemprofile\AppData\Local\YSearchUtil [-] Folder Deleted : C:\Windows\SysWOW64\config\systemprofile\AppData\LocalLow\AVG Secure Search [-] Folder Deleted : C:\Users\Chara's Work\AppData\Local\YSearchUtil ***** [ Files ] ***** [-] File Deleted : C:\Users\Chara's Work\AppData\LocalLow\Microsoft\Internet Explorer\Services\Search_ask.com.xml ***** [ DLLs ] ***** ***** [ WMI ] ***** ***** [ Shortcuts ] ***** ***** [ Scheduled tasks ] ***** ***** [ Registry ] ***** [-] Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.Protector [-] Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.Protector.1 [-] Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.ProtectorLib [-] Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.ProtectorLib.1 [-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D879A501-50A7-BEFC-A4C5-32DC6E0CB208} [-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{9522B3FB-7A2B-4646-8AF6-36E7F593073C} [-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{A26ABCF0-1C8F-46E7-A67C-0489DC21B9CC} [-] Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{9522B3FB-7A2B-4646-8AF6-36E7F593073C} [-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Yahoo! SearchSet ***** [ Web browsers ] ***** ************************* :: "Tracing" keys deleted :: Winsock settings cleared ************************* C:\AdwCleaner\AdwCleaner[C1].txt - [1960 bytes] - [16/06/2016 04:29:52] C:\AdwCleaner\AdwCleaner[S1].txt - [1939 bytes] - [16/06/2016 04:24:28] ########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [2106 bytes] ########## The last scan w/ Sophos Tool said I had no threats. Link to post Share on other sites More sharing options...
Robin2020 Posted June 16, 2016 Author ID:1045821 Share Posted June 16, 2016 I guess the negatives scans are a good thing, but it leaves me confused as to what the pop-up was. Link to post Share on other sites More sharing options...
kevinf80 Posted June 16, 2016 ID:1045837 Share Posted June 16, 2016 We cannot find any definite malware or infection on your sysem, unless you have remaining issues or concerns run the following to clean up: Download "Delfix by Xplode" and save it to your desktop. Or use the following if first link is down:"Delfix link mirror" If your security program alerts to Delfix either, accept the alert or turn your security off. Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator Make Sure the following items are checked: Remove disinfection tools Purge System Restore <--- this will remove all previous and possibly exploited restore points, a new point relative to system status at present will be created. Reset system settings <--- this will reset any system settings back to default that were changed either by us during cleansing or malware/infection Now click on "Run" and wait patiently until the tool has completed. The tool will create a log when it has completed. We don't need you to post this. Any remnant files/logs from tools we have used can be deleted… Next, Read the following links to fully understand PC Security and Best Practices, you may find them useful....Answers to Common Security Questions and best PracticesDo I need a Registry Cleaner? Take care and surf safe Kevin... Link to post Share on other sites More sharing options...
Robin2020 Posted June 17, 2016 Author ID:1045911 Share Posted June 17, 2016 Thanks for your help. Link to post Share on other sites More sharing options...
kevinf80 Posted June 17, 2016 ID:1045941 Share Posted June 17, 2016 You`re very welcome, please do not hesitate to return should the need for help arise again in the future... Regards, Kevin... Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted June 27, 2016 Root Admin ID:1048013 Share Posted June 27, 2016 Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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