ribhuchowdhury Posted April 26, 2016 ID:1036819 Share Posted April 26, 2016 My 2 tb hard disk is full still i cant see any file there. can anyone help me? Link to post Share on other sites More sharing options...
ribhuchowdhury Posted April 26, 2016 Author ID:1036821 Share Posted April 26, 2016 Here is the screenshot: Link to post Share on other sites More sharing options...
kevinf80 Posted April 26, 2016 ID:1036837 Share Posted April 26, 2016 Hello ribhuchowdhury and welcome to malwarebytes... My screen name is kevinf80, i`m here to help with your issues. Run the following and post the produced logs: Download Farbar Recovery Scan Tool and save it to your desktop.Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way... Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.) Make sure Addition.txt is checkmarked under "Optional scans" Press Scan button to run the tool.... It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The tool will also make a log named (Addition.txt) Please attach those logs to your reply. Thank you, Kevin Link to post Share on other sites More sharing options...
ribhuchowdhury Posted April 26, 2016 Author ID:1036840 Share Posted April 26, 2016 FRST.txt & Addition.txt attached! Thanks FRST.txt Addition.txt Link to post Share on other sites More sharing options...
kevinf80 Posted April 26, 2016 ID:1036852 Share Posted April 26, 2016 Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into. NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work. Run FRST and press the Fix button just once and wait. The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply. Next, Please open Malwarebytes Anti-Malware. On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits". Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware Click on the Scan tab, then click on Scan Now >> . If an update is available, click the Update Now button. A Threat Scan will begin. When the scan is complete Apply Actions to any found entries. Wait for the prompt to restart the computer to appear (if applicable), then click on Yes. After the restart once you are back at your desktop, open MBAM once more. To get the log from Malwarebytes do the following: Click on the History tab > Application Logs. Double click on the scan log which shows the Date and time of the scan just performed. Click Export > From export you have three options:Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your replyText file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to replyXML file (*.xml) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply… If Malwarebytes is not installed follow these instructions first: Download Malwarebytes Anti-Malware to your desktop. Double-click mbam-setup and follow the prompts to install the program. At the end, be sure a checkmark is placed next to the following: Launch Malwarebytes Anti-Malware A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program. Click Finish. Follow the instructions above.... Next, Download Sophos Free Virus Removal Tool and save it to your desktop. Double click the icon and select Run Click Next Select I accept the terms in this license agreement, then click Next twice Click Install Click Finish to launch the program Once the virus database has been updated click Start Scanning If any threats are found click Details, then View log file... (bottom left hand corner) Copy and paste the results in your reply Close the Notepad document, close the Threat Details screen, then click Start cleanup Click Exit to close the program If no threats were found please confirm that result.... Let me see those logs in your reply, also let me know if there are any remaining issues or concerns... Thank you, Kevin... Fixlist.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted May 4, 2016 Root Admin ID:1037904 Share Posted May 4, 2016 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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