Infection

[MSM]

Hi,

 

I think my PC is infected. I have already tried adwcleaner and malwarebytes, but there're still pop-up adds in browser and new threats. I will be glad for your help. I scaned my PC in FRST and attached files.

 

 

 

FRST.txt

Addition.txt

[kevinf80]

Hello and welcome to Malwarebytes,

Please be aware the following P2P/Piracy Warning is a standard opening reply made here at Malwarebytes, we make no accusations but do make you aware of Forum Protocol....
 

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Anyone other than the original starter of this thread please DO NOT follow the instructions and advice posted as replies here, my help and advice is NOT related to your system and will probably cause more harm than good...

 

Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into.
NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

Run FRST and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply.

Next,

 

Please open Malwarebytes Anti-Malware.
 

• On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
• Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
• Click on the Scan tab, then click on Scan Now >> . If an update is available, click the Update Now button.
• A Threat Scan will begin.
• When the scan is complete Apply Actions to any found entries.
• Wait for the prompt to restart the computer to appear (if applicable), then click on Yes.
• After the restart once you are back at your desktop, open MBAM once more.

To get the log from Malwarebytes do the following:
 

• Click on the History tab > Application Logs.
• Double click on the scan log which shows the Date and time of the scan just performed.
• Click Export > From export you have three options:
  
    Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply
    Text file (*.txt)        - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
    XML file (*.xml)      - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
• Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply…

 

 

Next,

 

Download AdwCleaner by Xplode onto your Desktop.
 

• Double click on Adwcleaner.exe to run the tool.
• Click on the Scan in the Actions box
• Please wait fot the scan to finish..
• When "Waiting for action.Please uncheck elements you want to keep" shows in top line..
• Click on the Cleaning box.
• Next click OK on the "Closing Programs" pop up box.
• Click OK on the Information box & again OK to allow the necessary reboot
• After restart the AdwCleaner(C*)-Notepad log will appear, please copy/paste it in your next reply. Where * is the number relative to list of scans completed...

 

 

Next,

 

Please download Junkware Removal Tool to your desktop.
 

• Shut down your protection software now to avoid potential conflicts. (re-enable when done)
• Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Post the contents of JRT.txt into your next message.

 

 

Next,

 

Download Dr Web Cureit from here http://www.freedrweb.com/cureit save to your desktop. (Scroll to bottom of page)
 

• The file will be randomly named
• Reboot to safe mode <<<<<------------ http://www.computerhope.com/issues/chsafe.htm
• Run Dr Web
• Tick the I agree box and select continue
• Click select objects for scanning
  
  
  
   
• Tick all boxes as shown
• Click the wrench and select automatically apply actions to threats
  
  
  
   
• Press start scan
• The scan will now commence
  
  
  
   
• Once the scan has finished click open report <<<--- Do not miss this step
  
  
  
   
• A notepad will open
• Select File > Save as..
• Save it to your desktop

This log will be excessive,  Please attach it to your next reply…
 

 

Let me see those logs, also give an update on any remaining issues or concerns...

 

Thank you,

 

Kevin..

Fixlist.txt

[MSM]

Hello!

 

Thank you for your replay! I did everything as you said and below are attached logs.

 

 

Fixlog.txt

malwarebytes.txt

AdwCleanerC3.txt

Dr. Web.txt

JRT.txt

[kevinf80]

What is the status of your system now, are there any remaining issues or concerns?

 

Thank you,

 

Kevin

[MSM]

I thank it's ok right now. Thank you for hellp!

[kevinf80]

Excellent, we can clean up as folows:

 

Download "Delfix by Xplode" and save it to your desktop.

Or use the following if first link is down:

"Delfix link mirror"

If your security program alerts to Delfix either, accept the alert or turn your security off.

Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator

Make Sure the following items are checked:

• 
     
• Remove disinfection tools
     
• Purge System Restore <--- this will remove all previous and possibly exploited restore points, a new point relative to system status at present will be created.
     
• Reset system settings
  

Now click on "Run" and wait patiently until the tool has completed.

The tool will create a log when it has completed. We don't need you to post this.

Any remnant files/logs from tools we have used can be deleted…
 

Next,

 

Read the following links to fully understand PC Security and Best Practices, you may find them useful....

Answers to Common Security Questions and best Practices

Do I need a Registry Cleaner?

Take care and surf safe

Kevin... 
 

[AdvancedSetup]

Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!