theboyz99 Posted March 6, 2016 ID:1023530 Share Posted March 6, 2016 Hello, for the last week i have been experiencing lagg heavy lagg and mouse cursor loading for no reason , i think i might have been keylogged/ratted.Could you please help me check if i got a virus on my pc?I have already scanned with bitdefender and malware-bytes but still sceptical Link to post Share on other sites More sharing options...
kevinf80 Posted March 6, 2016 ID:1023537 Share Posted March 6, 2016 Hello and welcome to Malwarebytes,Please be aware the following P2P/Piracy Warning is a standard opening reply made here at Malwarebytes, we make no accusations but do make you aware of Forum Protocol....If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.Anyone other than the original starter of this thread please DO NOT follow the instructions and advice posted as replies here, my help and advice is NOT related to your system and will probably cause more harm than good...Change the download folder setting in the default Browser so all tools we may use are saved to the Desktop:Google Chrome - Click the "Customize and control Google Chrome" button in the upper right-corner of the browser. Choose Settings. at the bottom of the screen click the"Show advanced settings..." link. Scroll down to find the Downloads section and click the Change... button. Select your desktop and click OK.Mozilla Firefox - Click the "Open Menu" button in the upper right-corner of the browser. Choose Options. In the downloads section, click the Browse button, click on the Desktop folder and the click the "Select Folder" button. Click OK to get out of the Options menu.Internet Explorer - Click the Tools menu in the upper right-corner of the browser. Select View downloads. Select the Options link in the lower left of the window. Click Browse and select the Desktop and then choose the Select Folder button. Click OK to get out of the download options screen and then click Close to get out of the View Downloads screen.NOTE: IE8 Does not support changing download locations in this manner. You will need to download the tool(s) to the default folder, usually Downloads, then copy them to the desktop.Change default download folder location in Edge:Boot to a user account with admin status, select start > file explorer > right click on "Downloads" folder and select "Properties"In the new window select "Location" tab > clear the text field box and type in or copy/paste %userprofile%\Desktop > select "Apply" then "OK"Be aware you are not changing the Browser download folder location, you are changing the user’s download directory location.....Next,Please open Malwarebytes Anti-Malware. On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits". Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware Click on the Scan tab, then click on Scan Now >> . If an update is available, click the Update Now button. A Threat Scan will begin. When the scan is complete Apply Actions to any found entries. Wait for the prompt to restart the computer to appear (if applicable), then click on Yes. After the restart once you are back at your desktop, open MBAM once more.To get the log from Malwarebytes do the following: Click on the History tab > Application Logs. Double click on the scan log which shows the Date and time of the scan just performed. Click Export > From export you have three options: Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply Text file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply XML file (*.xml) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply…If Malwarebytes is not installed follow these instructions first:Download Malwarebytes Anti-Malware to your desktop.Double-click mbam-setup and follow the prompts to install the program. At the end, be sure a checkmark is placed next to the following: Launch Malwarebytes Anti-Malware A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program. Click Finish. Follow the instructions above....Next,Download AdwCleaner by Xplode onto your Desktop. Double click on Adwcleaner.exe to run the tool. Click on the Scan in the Actions box Please wait fot the scan to finish.. When "Waiting for action.Please uncheck elements you want to keep" shows in top line.. Click on the Cleaning box. Next click OK on the "Closing Programs" pop up box. Click OK on the Information box & again OK to allow the necessary reboot After restart the AdwCleaner(C*)-Notepad log will appear, please copy/paste it in your next reply. Where * is the number relative to list of scans completed...Next,Download Farbar Recovery Scan Tool and save it to your desktop.Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.) Make sure Addition.txt is checkmarked under "Optional scans" Press Scan button to run the tool.... It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The tool will also make a log named (Addition.txt) Please attach those logs to your reply.Let me see those logs in your next reply...Thank you,Kevin... Link to post Share on other sites More sharing options...
theboyz99 Posted March 6, 2016 Author ID:1023545 Share Posted March 6, 2016 thank you for welcoming me.here's the scan resultsAddition.txtAdwCleanerC1.txtFRST.txtMalwarebytesScan.txt Link to post Share on other sites More sharing options...
kevinf80 Posted March 6, 2016 ID:1023550 Share Posted March 6, 2016 Is this proxy server known to you and trusted, ProxyServer: [s-1-5-21-2439961612-2072911440-2330335632-481950] => 125.39.67.194:3128 The address is logged to China... IP Information for 125.39.67.194Quick StatsIP Location China China Tianjin Tianjin Rongshen Science Tecnology Co. Ltd.ASN China AS4837 CHINA169-BACKBONE CNCGROUP China169 Backbone (registered Sep 17, 2001)Resolve Host no-dataWhois Server whois.apnic.netIP Address 125.39.67.194 Link to post Share on other sites More sharing options...
kevinf80 Posted March 6, 2016 ID:1023552 Share Posted March 6, 2016 Unfortunately your logs show you have illegal software installed on your system, there is also a hack running from the Hosts file to avoid licence activation of other software. That is a direct breach of forum protocol, I cannot offer any further help. Your thread will be lockd and closed.... Thank you, Kevin. Link to post Share on other sites More sharing options...
theboyz99 Posted March 6, 2016 Author ID:1023554 Share Posted March 6, 2016 Hello, could you please tell me the illegal software, and host hack that are running on this computer so i can delete them? because i am not the only one using this computer, and apologize for this. Link to post Share on other sites More sharing options...
kevinf80 Posted March 6, 2016 ID:1023555 Share Posted March 6, 2016 You will have to contact a forum moderator, I am not authorized to help when illegal activities are active on your system.... Link to post Share on other sites More sharing options...
theboyz99 Posted March 6, 2016 Author ID:1023560 Share Posted March 6, 2016 You will have to contact a forum moderator, I am not authorized to help when illegal activities are active on your system....is it okay if i private message a admin instead of a moderator? because i can't seem to find any moderators. Link to post Share on other sites More sharing options...
kevinf80 Posted March 6, 2016 ID:1023568 Share Posted March 6, 2016 Yes use whatever method will help you.... Link to post Share on other sites More sharing options...
theboyz99 Posted March 7, 2016 Author ID:1023666 Share Posted March 7, 2016 Alright, i didn't recieve a message from neither a moderator or a admin so i asked the 2 other people that use this laptop beside me, what i found is that they had installed 1. a activation tool by the name autokms.exe wich i have deleted now, 2 the hosts file i restored it to default following the official tutorial by microsoft https://support.microsoft.com/en-us/kb/972034,i didn't fully understand what you meant by illegal software so i'm guessing that it's autokms.exe and hoping that it's only these two. Link to post Share on other sites More sharing options...
kevinf80 Posted March 7, 2016 ID:1023669 Share Posted March 7, 2016 That does not really make any difference, I cannot help you when illegal software/actions are found on your system. Forum protocol has been breached, that stops me (a volunteer at Malwarebytes) from giving you any support. You must have have the authority from a forum moderator or an Administrator..... Thank you, Kevin.... Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted March 7, 2016 Root Admin ID:1023803 Share Posted March 7, 2016 @Kevin Please go ahead and assist the user. Manually remove all found illegal content per request from user in PM. If you'd rather I handle please let me know. Thanks Link to post Share on other sites More sharing options...
kevinf80 Posted March 7, 2016 ID:1023837 Share Posted March 7, 2016 @AdvancedSetup - Ron Thanks for the assistance, i`ll continue to work the thread... @theboyz99 continue as follows: Run FRST one more time, ensure all boxes are checkmarked under "Whitelist" but only Addition.txt under "Optional scan" Select scan, when done post the two new logs.... Thank you, Kevin.. Link to post Share on other sites More sharing options...
theboyz99 Posted March 8, 2016 Author ID:1024124 Share Posted March 8, 2016 late reply, but here are the files. FRST.txtAddition.txt Link to post Share on other sites More sharing options...
kevinf80 Posted March 8, 2016 ID:1024127 Share Posted March 8, 2016 Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into.NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.Run FRST and press the Fix button just once and wait.The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply. Next, Please download Junkware Removal Tool to your desktop.Shut down your protection software now to avoid potential conflicts. (re-enable when done) Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator". The tool will open and start scanning your system. Please be patient as this can take a while to complete depending on your system's specifications. On completion, a log (JRT.txt) is saved to your desktop and will automatically open. Post the contents of JRT.txt into your next message. Next, Download Dr Web Cureit from here http://www.freedrweb.com/cureit save to your desktop. (Scroll to bottom of page) The file will be randomly named Reboot to safe mode <<<<<------------ http://www.computerhope.com/issues/chsafe.htm Run Dr Web Tick the I agree box and select continue Click select objects for scanning Tick all boxes as shown Click the wrench and select automatically apply actions to threats Press start scan The scan will now commence Once the scan has finished click open report <<<--- Do not miss this step A notepad will open Select File > Save as.. Save it to your desktopThis log will be excessive, Please attach it to your next reply… Post those logs, also give an update on any remaining issues or concerns... Thak you, Kevin Fixlist.txt Link to post Share on other sites More sharing options...
theboyz99 Posted March 10, 2016 Author ID:1024484 Share Posted March 10, 2016 Post those logs, also give an update on any remaining issues or concerns...So far, everything's good.Fixlog.txtJRT.txtcureit.log Link to post Share on other sites More sharing options...
kevinf80 Posted March 10, 2016 ID:1024494 Share Posted March 10, 2016 Excellent, if no issues or concerns remain lets clean up... Download "Delfix by Xplode" and save it to your desktop.Or use the following if first link is down:"Delfix link mirror"If your security program alerts to Delfix either, accept the alert or turn your security off.Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administratorMake Sure the following items are checked: Remove disinfection tools Purge System Restore <--- this will remove all previous and possibly exploited restore points, a new point relative to system status at present will be created. Reset system settingsNow click on "Run" and wait patiently until the tool has completed.The tool will create a log when it has completed. We don't need you to post this.Any remnant files/logs from tools we have used can be deleted… Next, Read the following links to fully understand PC Security and Best Practices, you may find them useful....Answers to Common Security Questions and best PracticesDo I need a Registry Cleaner?Take care and surf safeKevin... Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted March 15, 2016 Root Admin ID:1025393 Share Posted March 15, 2016 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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