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cleaning up malware


shmuel
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latley my pc become very slow,, so i scanned for malwares and found some

but still the pc is slowly.. so i scanned with combofix and is deleted some files..(added the log file)

and still is doesnt help to improve the pc... am i missing something?

 

 

ComboFix 16-02-23.01 - Adir 02/26/2016  20:30:44.1.2 - x86
Microsoft Windows 7 Home Premium   6.1.7601.1.1255.972.1037.18.3070.1851 [GMT 2:00]
Running from: c:\users\Adir\Desktop\raz.exe
AV: Microsoft Security Essentials *Disabled/Updated* {B7ECF8CD-0188-6703-DBA4-AA65C6ACFB0A}
SP: Microsoft Security Essentials *Disabled/Updated* {0C8D1929-27B2-688D-E114-9117BD2BB1B7}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
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(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
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C:\END
c:\windows\system32\zip32.dll
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(((((((((((((((((((((((((   Files Created from 2016-01-26 to 2016-02-26  )))))))))))))))))))))))))))))))
.
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2016-02-26 18:43 . 2016-02-26 18:46 -------- d-----w- c:\users\Adir\AppData\Local\temp
2016-02-26 02:36 . 2015-11-25 10:43 9014120 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{7CAC3774-E174-41A5-9633-770F45F011F8}\mpengine.dll
2016-02-24 14:47 . 2015-11-25 10:43 9014120 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2016-02-20 12:46 . 2009-07-06 07:48 11448 ----a-w- c:\windows\system32\drivers\AsUpIO.sys
2016-02-20 12:46 . 2009-09-30 09:33 24576 ----a-w- c:\windows\system32\AsIO.dll
2016-02-20 12:46 . 2009-08-04 07:28 11296 ----a-w- c:\windows\system32\drivers\AsIO.sys
2016-02-20 12:45 . 2016-02-20 12:46 -------- d-----w- c:\program files\ASUS
2016-02-20 12:45 . 2001-09-05 02:18 77824 ----a-w- c:\program files\Common Files\InstallShield\Engine\6\Intel 32\ctor.dll
2016-02-20 12:45 . 2001-09-05 02:18 225280 ----a-w- c:\program files\Common Files\InstallShield\IScript\iscript.dll
2016-02-20 12:45 . 2001-09-05 02:14 176128 ----a-w- c:\program files\Common Files\InstallShield\Engine\6\Intel 32\iuser.dll
2016-02-20 12:45 . 2001-09-05 02:13 32768 ----a-w- c:\program files\Common Files\InstallShield\Engine\6\Intel 32\objectps.dll
2016-02-20 12:45 . 2002-07-25 14:07 614532 ----a-w- c:\program files\Common Files\InstallShield\Engine\6\Intel 32\IKernel.exe
2016-02-06 11:33 . 2015-07-01 15:25 912000 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{B1B30E06-B7A7-48F5-843E-BCC12ECB5C6B}\gapaengine.dll
2016-02-06 10:13 . 2016-02-06 10:13 -------- d-----w- c:\windows\system32\NV
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((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2016-02-26 17:32 . 2015-06-14 20:32 98520 ----a-w- c:\windows\system32\drivers\MBAMSwissArmy.sys
2016-02-11 13:58 . 2016-01-06 10:09 796864 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2016-02-11 13:58 . 2016-01-06 10:09 142528 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2016-01-05 15:01 . 2016-01-05 15:01 95840 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2015-12-16 17:04 . 2016-01-14 22:26 388560 ----a-w- c:\windows\system32\nvumdshim.dll
2015-12-16 17:04 . 2016-01-14 22:26 35984 ----a-w- c:\windows\system32\nvhdap32.dll
2015-12-16 17:04 . 2016-01-14 22:26 17561432 ----a-w- c:\windows\system32\nvopencl.dll
2015-12-16 17:04 . 2016-01-14 22:26 170128 ----a-w- c:\windows\system32\drivers\nvhda32v.sys
2015-12-16 17:04 . 2016-01-14 22:26 917112 ----a-w- c:\windows\system32\nvdispgenco3236143.dll
2015-12-16 17:04 . 2016-01-14 22:26 734328 ----a-w- c:\windows\system32\NvFBC.dll
2015-12-16 17:04 . 2016-01-14 22:26 681592 ----a-w- c:\windows\system32\NvIFR.dll
2015-12-16 17:04 . 2016-01-14 22:26 37608752 ----a-w- c:\windows\system32\nvcompiler.dll
2015-12-16 17:04 . 2016-01-14 22:26 2755888 ----a-w- c:\windows\system32\nvcuvid.dll
2015-12-16 17:04 . 2016-01-14 22:26 24895608 ----a-w- c:\windows\system32\nvoglv32.dll
2015-12-16 17:04 . 2016-01-14 22:26 17157160 ----a-w- c:\windows\system32\nvcuda.dll
2015-12-16 17:04 . 2016-01-14 22:26 128512 ----a-w- c:\windows\system32\nvoglshim32.dll
2015-12-16 17:04 . 2016-01-14 22:26 1060144 ----a-w- c:\windows\system32\nvdispco3236143.dll
2015-12-16 17:04 . 2016-01-14 22:26 10493048 ----a-w- c:\windows\system32\drivers\nvlddmkm.sys
2015-12-16 17:04 . 2015-08-14 10:51 926520 ----a-w- c:\windows\system32\nvhdagenco3220103.dll
2015-12-16 17:04 . 2015-08-14 10:51 16286696 ----a-w- c:\windows\system32\nvwgf2um.dll
2015-12-16 17:04 . 2015-08-14 10:51 153392 ----a-w- c:\windows\system32\nvinit.dll
2015-12-16 17:04 . 2015-08-14 10:51 14005408 ----a-w- c:\windows\system32\nvd3dum.dll
2015-12-16 17:04 . 2015-08-14 10:51 3211760 ----a-w- c:\windows\system32\nvapi.dll
2015-12-16 14:55 . 2016-01-14 22:28 103032 ----a-w- c:\windows\system32\nvStreaming.exe
2015-12-16 14:49 . 2015-08-14 10:53 3939632 ----a-w- c:\windows\system32\nvcpl.dll
2015-12-16 14:49 . 2015-08-14 10:53 2582648 ----a-w- c:\windows\system32\nvsvc.dll
2015-12-16 14:49 . 2015-08-14 10:53 934704 ----a-w- c:\windows\system32\nvvsvc.exe
2015-12-16 14:49 . 2015-08-14 10:53 61744 ----a-w- c:\windows\system32\nvshext.dll
2015-12-16 14:49 . 2015-08-14 10:53 375088 ----a-w- c:\windows\system32\nvmctray.dll
2015-12-16 14:49 . 2015-08-14 10:53 2554488 ----a-w- c:\windows\system32\nvsvcr.dll
2015-12-16 14:49 . 2016-01-14 22:27 75056 ----a-w- c:\windows\system32\nv3dappshextr.dll
2015-12-16 14:49 . 2016-01-14 22:27 429176 ----a-w- c:\windows\system32\nv3dappshext.dll
2015-12-09 03:39 . 2014-12-25 18:41 247976 ------w- c:\windows\system32\MpSigStub.exe
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.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CCleaner Monitoring"="c:\program files\CCleaner\CCleaner.exe" [2015-04-23 6278424]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvBackend"="c:\program files\NVIDIA Corporation\Update Core\NvBackend.exe" [2015-08-27 2634872]
"ShadowPlay"="c:\windows\system32\nvspcap.dll" [2015-08-27 1423120]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2015-04-29 981688]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-09-23 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-09-23 173592]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-09-23 150552]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2015-11-09 596528]
"RTHDVCPL"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2014-05-09 12021464]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
"SoftwareSASGeneration"= 1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\windows\System32\nvinit.dll c:\windows\System32\nvinit.dll
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2015-12-13 21:48 1085656 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CanonQuickMenu]
2012-09-27 14:02 1279120 ----a-w- c:\program files\Canon\Quick Menu\CNQMMAIN.EXE
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CCleaner Monitoring]
2015-04-23 14:56 6278424 ----a-w- c:\program files\CCleaner\CCleaner.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DAEMON Tools Lite]
2015-03-31 06:30 4557552 ----a-w- c:\program files\DAEMON Tools Lite\DTLite.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2015-11-09 10:52 596528 ----a-w- c:\program files\Common Files\Java\Java Update\jusched.exe
.
R1 MpKsl84652cf1;MpKsl84652cf1;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{7CAC3774-E174-41A5-9633-770F45F011F8}\MpKsl84652cf1.sys [2016-02-26 39168]
R1 MpKslc06823a9;MpKslc06823a9;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{7CAC3774-E174-41A5-9633-770F45F011F8}\MpKslc06823a9.sys [2016-02-26 39168]
R2 MBAMService;MBAMService;c:\program files\Malwarebytes Anti-Malware\mbamservice.exe [2015-06-18 1133880]
R3 Disc Soft Lite Bus Service;Disc Soft Lite Bus Service;c:\program files\DAEMON Tools Lite\DiscSoftBusService.exe [2015-03-31 1023728]
R3 e1yexpress;מנהל התקן של חיבורי רשת של Intel® Gigabit;c:\windows\system32\DRIVERS\e1y6032.sys [2009-07-13 214016]
R3 EasyAntiCheat;EasyAntiCheat;c:\windows\system32\EasyAntiCheat.exe [2015-01-01 174112]
R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe [2015-08-15 102912]
R3 MBAMWebAccessControl;MBAMWebAccessControl;c:\windows\system32\drivers\mwac.sys [2015-06-18 51928]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [2015-04-29 284504]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2012-08-23 14848]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2011-06-10 394856]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2013-10-02 49152]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-20 27264]
R3 USBPNPA;USB PnP Sound Device Interface;c:\windows\system32\drivers\CM108.sys [2013-01-16 1517056]
S1 AsUpIO;AsUpIO;c:\windows\system32\drivers\AsUpIO.sys [2009-07-06 11448]
S2 DiagTrack;Diagnostics Tracking Service;c:\windows\System32\svchost.exe [2009-07-14 20992]
S2 GfExperienceService;NVIDIA GeForce Experience Service;c:\program files\NVIDIA Corporation\GeForce Experience Service\GfExperienceService.exe [2015-08-27 921208]
S2 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2015-03-04 95408]
S2 NvNetworkService;NVIDIA Network Service;c:\program files\NVIDIA Corporation\NetService\NvNetworkService.exe [2016-01-12 1879488]
S2 NvStreamSvc;NVIDIA Streamer Service;c:\program files\NVIDIA Corporation\NvStreamSrv\NvStreamService.exe [2015-08-27 4305016]
S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2015-12-16 417400]
S3 Atc002;NDIS Miniport Driver for Atheros L2 Fast Ethernet Controller;c:\windows\system32\DRIVERS\l260x86.sys [2009-07-13 29184]
S3 dtlitescsibus;DAEMON Tools Lite Virtual SCSI Bus;c:\windows\system32\DRIVERS\dtlitescsibus.sys [2015-04-17 25104]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2015-06-18 23256]
S3 NvStreamKms;NvStreamKms;c:\program files\NVIDIA Corporation\NvStreamSrv\NvStreamKms.sys [2015-08-27 18552]
S3 nvvad_WaveExtensible;NVIDIA Virtual Audio Device (Wave Extensible) (WDM);c:\windows\system32\drivers\nvvad32v.sys [2015-08-11 44840]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
utcsvc REG_MULTI_SZ   DiagTrack
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2016-02-19 20:23 1088664 ----a-w- c:\program files\Google\Chrome\Application\48.0.2564.116\Installer\chrmstp.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{A6EADE66-0000-0000-484E-7E8A45000000}]
2015-12-18 15:42 286904 ----a-w- c:\program files\Adobe\Acrobat Reader DC\Esl\AiodLite.dll
.
Contents of the 'Scheduled Tasks' folder
.
2016-02-26 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2016-01-06 13:58]
.
2016-02-26 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2014-12-25 04:58]
.
2016-02-26 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2014-12-25 04:58]
.
.
------- Supplementary Scan -------
.
uInternet Settings,ProxyServer = http=127.0.0.1:8877;https=127.0.0.1:8877
TCP: DhcpNameServer = 192.117.235.235 62.219.186.7
TCP: Interfaces\{187C6FDD-ACBB-457C-809A-6F078ACBD500}: NameServer = 8.8.8.8
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
ShellIconOverlayIdentifiers-{472083B0-C522-11CF-8763-00608CC02F24} - (no file)
MSConfigStartUp-Cm108Sound - cm108.cpl
MSConfigStartUp-iTunesHelper - c:\program files\iTunes\iTunesHelper.exe
MSConfigStartUp-SUPERAntiSpyware - c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe
AddRemove-UnityWebPlayer - c:\users\Adir\AppData\Local\Unity\WebPlayer\Uninstall.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-105164088-3996717793-851992804-1000\Software\SecuROM\License information*]
"datasecu"=hex:af,1c,83,0d,0c,52,a8,10,c3,51,b7,09,e3,36,9b,6a,1e,22,b7,b4,20,
   56,76,20,fc,ba,3b,57,4c,21,ed,fd,6f,28,08,03,57,2f,f5,ad,7a,99,7e,73,1c,3d,\
"rkeysecu"=hex:04,92,2a,06,39,41,75,61,b2,74,3f,18,8d,21,b7,6e
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{B019E3BF-E7E5-453C-A2E4-D2C18CA0866F}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_20_0_0_306_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{B019E3BF-E7E5-453C-A2E4-D2C18CA0866F}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{B019E3BF-E7E5-453C-A2E4-D2C18CA0866F}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_20_0_0_306_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{B019E3BF-E7E5-453C-A2E4-D2C18CA0866F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{299817DA-1FAC-4CE2-8F48-A108237013BD}]
@Denied: (A 2) (Everyone)
@="IFlashBroker6"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{299817DA-1FAC-4CE2-8F48-A108237013BD}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{299817DA-1FAC-4CE2-8F48-A108237013BD}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\nvvsvc.exe
c:\program files\Microsoft Security Client\MsMpEng.exe
c:\program files\NVIDIA Corporation\Display\nvxdsync.exe
c:\windows\system32\nvvsvc.exe
c:\windows\system32\taskhost.exe
c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe
c:\program files\Taskpackage\svchosts.exe
c:\program files\Taskpackage\Webhost.exe
c:\program files\Taskpackage\TrustedInstallers.exe
c:\program files\Taskpackage\dwms.exe
c:\windows\System32\rundll32.exe
c:\windows\system32\conhost.exe
c:\program files\NVIDIA Corporation\NvStreamSrv\NvStreamNetworkService.exe
c:\windows\system32\conhost.exe
c:\program files\NVIDIA Corporation\NvStreamSrv\NvStreamUserAgent.exe
c:\windows\system32\conhost.exe
c:\windows\system32\GWX\GWX.exe
c:\program files\NVIDIA Corporation\Display\nvtray.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\windows\system32\sppsvc.exe
.
**************************************************************************
.
Completion time: 2016-02-26  20:55:10 - machine was rebooted
ComboFix-quarantined-files.txt  2016-02-26 18:54
.
Pre-Run: 95,057,707,008 bytes free
Post-Run: 95,063,470,080 bytes free
.
- - End Of File - - 8162E84A8C638A922C8EC96F7D3C5F9D
A36C5E4F47E84449FF07ED3517B43A31

 

 

 

ComboFix.txt

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Hello and welcome to Malwarebytes,

Please be aware the following P2P/Piracy Warning is a standard opening reply made here at Malwarebytes, we make no accusations but do make you aware of Forum Protocol....

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.


Anyone other than the original starter of this thread please DO NOT follow the instructions and advice posted as replies here, my help and advice is NOT related to your system and will probably cause more harm than good...

Please open Malwarebytes Anti-Malware.

  • On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits". <---- Very Important
  • Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
  • Click on the Scan tab, then click on Scan Now >> . If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • With some infections, you may or may not see this message box.

            'Could not load DDA driver'
  • Click 'Yes' to this message, to allow the driver to load after a restart.
  • Allow the computer to restart. Continue with the rest of these instructions.
  • When the scan is complete, click Apply Actions.
  • Wait for the prompt to restart the computer to appear, then click on Yes.
  • After the restart once you are back at your desktop, open MBAM once more.



To get the log from Malwarebytes do the following:

  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click Export > From export you have three options:

      Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply
      Text file (*.txt)        - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
      XML file (*.xml)      - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
  • Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply…




If Malwarebytes is not installed follow these instructions first:

Download Malwarebytes Anti-Malware to your desktop.

  • Double-click mbam-setup and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:
  • Launch Malwarebytes Anti-Malware
  • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.
  • Click Finish. Follow the instructions above....


Next,

Download AdwCleaner by Xplode onto your Desktop.

  • Double click on Adwcleaner.exe to run the tool.
  • Click on the Scan in the Actions box
  • Please wait fot the scan to finish..
  • When "Waiting for action.Please uncheck elements you want to keep" shows in top line..
  • Click on the Cleaning box.
  • Next click OK on the "Closing Programs" pop up box.
  • Click OK on the Information box & again OK to allow the necessary reboot
  • After restart the AdwCleaner(C*)-Notepad log will appear, please copy/paste it in your next reply. Where * is the number relative to list of scans completed...



Next,

Download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.


  • Double-click to run it. When the tool opens click Yes to disclaimer.
    (Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.)
  • Make sure Addition.txt is checkmarked under "Optional scans"
  • Press Scan button to run the tool....
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The tool will also make a log named (Addition.txt) Please attach those logs to your reply.



Let me see those logs in your next reply...

Thank you,

Kevin...
 

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  • Root Admin

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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