spunkyaz Posted February 3, 2016 ID:1017413 Share Posted February 3, 2016 I updated to the .314 beta version of MBARW yesterday when prompted with the program. The update was successful and I was able to activate the scanner. Today when I turned on the PC, the MBARW icon was in my task tray. I clicked on the tray icon to get the MBARW dashboard. The program was in the disabled state. I was unable to activate with the "Start Protection" or "Fix Now" links because neither responded to my mouse clicks. Link to post Share on other sites More sharing options...
1PW Posted February 3, 2016 ID:1017425 Share Posted February 3, 2016 Hello spunkyaz: Please create the following files for developer analysis: Create a ZIP file of the directory C:\ProgramData\Malwarebytes\Malwarebytes Anti-Ransomware\. Create another ZIP file of the directory C:\ProgramData\Malwarebytes\MBAMService\logs\. Please attach the above zipped files to your next reply and then do a conventional Windows uninstall & reinstall of Beta3, MBARW 0.9.9.314 and include the status of the system's issue in your next reply. Thank you. Link to post Share on other sites More sharing options...
spunkyaz Posted February 4, 2016 Author ID:1017446 Share Posted February 4, 2016 logs.zipZip files created and MBARW uninstalled as requested.Downloaded fresh MBARW 0.9.9.314 executable file.Rebooted PCInstalled MBARW 0.9.9.314. The program was automatically enabled. Uploaded logs.zip.I got a message that the Anti-Ransomeware.zip was too big to upload. Link to post Share on other sites More sharing options...
1PW Posted February 4, 2016 ID:1017465 Share Posted February 4, 2016 Hello spunkyaz: If the Anti-Ransomware.zip file is too large to upload, please upload it to a sharing link site like Dropbox, Box, etc. Thank you. Link to post Share on other sites More sharing options...
Firefox Posted February 4, 2016 ID:1017520 Share Posted February 4, 2016 Alternatively you can use WeTransfer Upload File(s) to WeTransfer:Visit WeTransfer.comClick on I Agree Click on the icon on the lower left indicated in the below image Select the Link option Click on +Add Files Browse to the location of the file and double-click on it or click once on it and select Open Click on Transfer Once the transfer completes, click on Copy link Once you receive the Copied! message as indicated below, paste the link into your next reply Link to post Share on other sites More sharing options...
spunkyaz Posted February 4, 2016 Author ID:1017522 Share Posted February 4, 2016 Here is the link to the Anti-Ransomeware.zip filehttps://drive.google.com/file/d/0B0WshU2IBbr7anZhVFlNM1l4Z1U/view?usp=sharing Link to post Share on other sites More sharing options...
Decrypterfixer Posted February 5, 2016 ID:1017563 Share Posted February 5, 2016 Beta 4 has been release by download only. Please update your application and see if this problem persists. Thanks!https://forums.malwarebytes.org/index.php?/topic/177751-introducing-malwarebytes-anti-ransomware/ Link to post Share on other sites More sharing options...
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