Unable to start correctly (0xc0000279)

[netwalker1]

Good day, none of the software solutions i download is able to run, avg was dormant, malwarebytes reports application unable to start correctly (0xc0000279), bitdefender can't open a window though its tray icon is available, superantispyware only reported cookies, smadav was able to get some infected registries values NoFolderOptions, NoRun, NoControlPanel, DisableTaskMgr, DisableRegistryTools, DisableCMD which it corrected though before i ran smadav scan i could access my taskmanager and cmd, also when in safe mode i can run the security software, those are what i have tried but my security tools can't still open its obvious i'm infected. Also sorry for trying so many thing out before coming here i was frustrated and naive scrolling through google searches for answers, tried malwarebytes last which was when i noticed the error and decided to come here From my observations on the board i'm to post my scan results from farbar, i also added results from rkill too, thanks for help in advance

Rkill.txt

FRST.txt

Addition.txt

[TwinHeadedEagle]

Hello,

    

 

They call me TwinHeadedEagle around here, and I'll try to help your with your issue.

 

     

    

Before we start please read and note the following:

• We're primarily oriented on malware removal here, so you must know that some issues just cannot be solved and you must be prepared for this. Some tools we use here will remove your browser search history, so backup your important links and all the files whose loss is unacceptable.
• Note that we may live in totally different time zones, what may cause some delays between answers.
• Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
• Do not paste the logs in your posts, attachments make my work easier. There is a More reply options button, that gives you Upload Files option below which you can use to attach your reports. Always attach reports from all tools.
• Always execute my instructions in given order. If for some reason you cannot completely follow one instruction, inform me about that.
• If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.

I can't foresee everything, so if anything not covered in my instructions happens, please stop and inform me!

There are no silly questions. Never be afraid to ask if in doubt!

 

 

 

  Rules and policies

 

We won't support any piracy.

That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!

The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!

 

Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.

 

 

---

Quickly looking through reports, I didn't spot signs of malware. Anyway, let's make some checks. Did you recently made some hardware changes?

---

Scan with ZOEK

Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)

Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

createsrpoint;autoclean;emptyclsid;emptyalltemp;ipconfig /flushdns >>"%temp%\log.txt";b

• Right-click on icon and select Run as Administrator to start the tool.
• Wait patiently until the main console will appear, it may take a minute or two.
• In the main box please paste in the following script:
• Make sure that Scan All Users option is checked.
• Push Run Script and wait patiently. The scan may take a couple of minutes.
• When the scan completes, a zoek-results logfile should open in notepad.
• If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

Post its content into your next reply.

---

Check Disk

• Press the + R on your keyboard at the same time. Type cmd and click OK.
• Copy/Enter the command below and press Enter:

• chkdsk C: /r

• You should get a message to schedule Check Disk at next system restart. Please type Y and press Enter.
• All you should do now is to restart your PC and let the Check Disk process finish uninterrupted.

Check Disk report:

• Press the + R on your keyboard at the same time. Type eventvwr and click OK.
• In the left panel, expand Windows Logs and then click on Application.
• Now, on the right side, click on Filter Current Log.
• Under Event Sources, check only Wininit and click OK.
• Now you'll be presented with one or multiple Wininit logs.
• Click on an entry corresponding to the date and time of the disk check.
• On the top main menu, click Action > Copy > Copy Details as Text.
• Paste the contents into your next reply.

[netwalker1]

Thanks for support reply @twinheadedeagle, also no i haven't done any hardware changes, below are the logs as requested by you

zoek-results.txt

chkdsk_result.txt

[TwinHeadedEagle]

Good. How is the situation now?

[netwalker1]

Malwarebytes still not starting, unable to start correctly (0xc0000279), can't do a fresh install, can't run also can't uninstall it

[TwinHeadedEagle]

Let me know if you can do this:
 
 
Uninstall outdated Malwarebytes' Anti-Malware
 
Please download MBAM-clean and save it to your desktop.

• Right-click on mbam-clean.exe icon and select Run as Administrator to start the tool.
• It will ask you to reboot the machine - please do so.

[netwalker1]

Nope its not running

[TwinHeadedEagle]

Scan with TDSSKiller

Please download TDSSKiller by Kaspersky and save it to your desktop.

• Right-click on
• icon and select Run as Administrator to start the tool.

• Click on Change parameters and put a checkmark beside Loaded modules. A reboot will be needed to apply the changes, allow it to do so.
• Your machine may appear very slow and unusable after that - it's normal.
• TDSSKiller will run automaticaly. Click on Change parameters and click OK.
• Click the Start Scan button and wait patiently.
• If anything will be found follow this guidelines:
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.

    Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.

    If Cure is not available, please choose Skip instead.

  • Do not choose Delete unless instructed!
  A report will be created in your root directory, (usually C:\ drive) in the form of TDSSKiller.[Version]_[Date]_[Time]_log.txt. Please include the contents of that file in your next post.

[netwalker1]

Nothing was found *sobs*

TDSSKiller.3.1.0.9_22.12.2015_06.25.34_log.txt

[TwinHeadedEagle]

Scan with Farbar Recovery Scan Tool

 

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on icon and select Run as Administrator to start the tool.

  (XP users click run after receipt of Windows Security Warning - Open File).

• Make sure that Addition option is checked.
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please upload them into your next reply.

[netwalker1]

Since a kasperskey tool ran(TDSSiller), i decided to install kaspersky total security 2016 free trial, it installed, i made a full scanned and it didn't find any threat, but still after that malwarebytes still acts the same(can't run , uninstall or do a fresh install) same with junkware removal and mbam-clean, none are running, should i uninstall kaspersky and try another security software to see if it would run? and if yes which do you recommend

Addition.txt

FRST.txt

[TwinHeadedEagle]

Are you familiar with UC Browser?
 

---

Fix with Farbar Recovery Scan Tool
 

This fix was created for this user for use on that particular machine.
Running it on another one may cause damage and render the system unstable.

 
Download attached fixlist.txt file and save it to the Desktop:
 
Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on icon and select Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

fixlist.txt

[netwalker1]

Yes i am familiar with UC Browser, if its cause of its many processes its based on google chrome/chromium which is a memory hogger it also inherited,

as for my internet connection i browse through a proxy

Fixlog.txt

[TwinHeadedEagle]

How is the situation now?

[netwalker1]

Still same, malwarebytes still giving same error can't open, install or uninstall

[TwinHeadedEagle]

• Download the MBAM-Check tool from this page.
• Run the MBAM-Check tool.
• A black command prompt window will open briefly, then close. Afterwards a log file will open.
• A new log file, CheckResults.txt, will be created on your desktop.

Once the CheckResults.txt file is created, please attach it here.

[netwalker1]

If i run as admin after the pop which ask whether yes or no, when i click yes nothing happens,

but if i run without admin it gives same error as malwaebytes unable to start correctly 0xc0000279 pop up, mbam-clean does the same too

[TwinHeadedEagle]

Can you try this?

Restart your PC to Safe Mode and then try to Uninstall MalwareBytes.

 

Restart back to Normal mode. 

 

Now run Clean tool and then try to install MalwareBytes again.

[netwalker1]

THANKS VERRRRRYYYYYYYY MUCH, it worked

I uninstalled from safe mode then, ran mbam-clean

installed and it worked, running a custom full scan now with malwarebytes.

Just for the sake of curiousty, what was the problem? was it my initial mbam installation?

Anyways thanks for helping me with this, wow you guys have good customer support.

I'm obviously gonna upgrade to mbam premium,

also do you advice i run mbam with any other security tool? if yes, which?

Thanks again, have a great day

[TwinHeadedEagle]

I am glad it worked 
 
I don't know what was the problem, probably some kind of bug, but I am pretty confident development team will solve it in next build.
 
 
Since there are no more problems, we can declare this PC clean
 
Now, we can proceed with post-cleanup procedures. Let's remove my tools and create a new, non infected restore point concurrently deleting old ones.
 
 
Step 1. - Creation of system restore point and tools removal.
 
 
Download DelFix by Xplode and save it to your desktop.

• Run the tool by right click on the icon and Run as administrator option.
• Make sure that these ones are checked:
  • Remove disinfection tools
  • Purge system restore
  • Reset system settings
• Push Run and wait until the tool completes his work.
• All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt). I don't need it for review.

Tool deletes old system restore points and creates a fresh system restore point after cleaning.
 
 
Step 2. - Tips and tricks to keep your computer clean, safe and in a good shape.
 
 
Security tips - highly recommended reading:

• Simple and easy ways to keep your computer safe and secure on the Internet

Maintenance tips:

• Optimize Windows for better performance

Additional software that I personally use and install on all my clients devices:

• Malwarebytes' Anti-Malware (paid version highly recommended) - to scan your system from time to time in search for malware.
• Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.
• McShield - to prevent infections spread by removable media.
• Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.
• Adblock - to surf the web without annoying ads!
• Qualys BrowserCheck - cloud service that scans your browsers and plugins to see if they’re all up-to-date.

My help is free for everybody.
If you're happy with the help provided and/or wish to buy me a beer for the assistance you received, then you can consider a donation:
Thank you!

 
 
 
Stay safe,
TwinHeadedEagle

[AdvancedSetup]

Glad we could help.

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