GT500 Posted May 4, 2015 ID:960235 Share Posted May 4, 2015 My registrar (Hover) appears to think it is too good to use Limestone's nameservers, so my domain won't resolve to my server's IP address, which means no one can access GT500.org (including my hpHosts mirror and Malware Domain Blocklist mirrors). Since an essential feature at Hover is not working, and they have not responded to my support request, I am trying to transfer the domain to another registrar. That transfer has said "In Progress" for several hours now, so it doesn't look like GT500.org will be back up for a while. You know, as much as I wanted to get away from GoDaddy, at least their system worked right... And no, I'm not transferring back to GoDaddy. I'm trying a registrar that I'd never heard of, but which sounds promising. They also have a "No Bullsh*t" promise, which at least sounds nice (could just be a cheap marketing tactic). Link to post Share on other sites More sharing options...
David H. Lipman Posted May 4, 2015 ID:960236 Share Posted May 4, 2015 What about BlueHost of Utah ? Link to post Share on other sites More sharing options...
GT500 Posted May 5, 2015 Author ID:960238 Share Posted May 5, 2015 I'd never use BluHost. I don't remember the reason, I just remember making that decision years ago. Link to post Share on other sites More sharing options...
David H. Lipman Posted May 5, 2015 ID:960239 Share Posted May 5, 2015 You don't have to explain, just a thought. One more idea... HostGator. Link to post Share on other sites More sharing options...
GT500 Posted May 5, 2015 Author ID:960242 Share Posted May 5, 2015 Actually, if the current service doesn't start working by midnight, I'm thinking of Namecheap. They're supposedly well liked, and in fact readers here rated them higher than GoDaddy. Link to post Share on other sites More sharing options...
David H. Lipman Posted May 5, 2015 ID:960252 Share Posted May 5, 2015 Sounds good to me. Their reputation is good based upon my dealings as well. Link to post Share on other sites More sharing options...
GT500 Posted May 5, 2015 Author ID:960317 Share Posted May 5, 2015 As annoying as this whole thing has been, I have to admit that gandi.net's e-mail support has been pretty responsive. It looks like the issue transferring the domain was due to the WHOIS taking too long to update, and they sent the administrator confirmation e-mail to my gt500.org address (whoops). If I'd known that and known that their support would reply in a few hours before paying to transfer to Namecheap, I would have stuck with them. It's nice to have a service with responsive support for something as important as a domain name. Oh well... Link to post Share on other sites More sharing options...
CWB Posted May 5, 2015 ID:960336 Share Posted May 5, 2015 "I'm trying a registrar that I'd never heard of, but which sounds promising" one could say much the same for "blind dates" ...been there , done that ... the scars are still healing Link to post Share on other sites More sharing options...
GT500 Posted May 7, 2015 Author ID:960929 Share Posted May 7, 2015 Hover did eventually reply to me, but of course they continually denied that there could be a problem with their service, instead blaming it on my DNS settings, Limestone's nameservers, the DNS tools I was using to check if the issue was resolved, etc. In the end, the best I could get them to say was they didn't understand why the problem was happening. They were, of course, unwilling to look into it further since I was transferring my domain. I guess I can't blame them for being reluctant to help a customer who is leaving, however you'd think that if there is a problem with their system that they'd want to look into it and see if they can find out why it is happening. Link to post Share on other sites More sharing options...
CWB Posted May 9, 2015 ID:961332 Share Posted May 9, 2015 sounds like the typical "stonewall" tactics .from my days of wearing a funny green suit : "deny the enemy as much information as possible" . Link to post Share on other sites More sharing options...
GT500 Posted May 11, 2015 Author ID:961687 Share Posted May 11, 2015 Well, we're transferred. We'll see if the DNS issues get straightened out now. Link to post Share on other sites More sharing options...
GT500 Posted May 11, 2015 Author ID:961690 Share Posted May 11, 2015 Looks like we're back online! https://www.whatsmydns.net/#A/gt500.org https://toolbox.googleapps.com/apps/checkmx/check?domain=gt500.org I told those *people* at Hover that their system was broken! Link to post Share on other sites More sharing options...
mountaintree16 Posted May 17, 2015 ID:963363 Share Posted May 17, 2015 Yayyyyy! Link to post Share on other sites More sharing options...
CWB Posted May 18, 2015 ID:963537 Share Posted May 18, 2015 hmmm ...as of 0600 CST , not able to connect to the second link . Link to post Share on other sites More sharing options...
GT500 Posted May 25, 2015 Author ID:964913 Share Posted May 25, 2015 If you mean the toolbox.googleapps.com link, then that's on Google's end. Link to post Share on other sites More sharing options...
CWB Posted May 25, 2015 ID:964955 Share Posted May 25, 2015 hmmm ...i just tried to connect to the toolbox ... nada .it must be on my end . Link to post Share on other sites More sharing options...
GT500 Posted June 2, 2015 Author ID:966648 Share Posted June 2, 2015 It's possible it doesn't like your web browser. Did you try with any other web browsers? Link to post Share on other sites More sharing options...
CWB Posted June 4, 2015 ID:967237 Share Posted June 4, 2015 what ?do you mean that there is a browser other than firefox ?! i'll give it a try later on . Link to post Share on other sites More sharing options...
CWB Posted June 5, 2015 ID:967452 Share Posted June 5, 2015 0554 05JUNditto on the above post . Link to post Share on other sites More sharing options...
GT500 Posted June 9, 2015 Author ID:968107 Share Posted June 9, 2015 The critical error is "SPF MUST allow Google servers to send mail on behalf of domain." I don't want Google sending mail on my behalf, so this is actually a good thing and not a problem. When there was a problem, Google's "Check MX" tool was showing an error that basically meant there were no nameservers for the domain. Hover managed to mess something up with the nameserver information so that it wasn't usable, even though it appeared correctly in WHOIS. This meant that the domain wasn't usable, and since they didn't seem to accept that there could be something wrong on their end I don't have a problem with having switched registrars. Link to post Share on other sites More sharing options...
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