regenerating TrojanClicker:JS/Chroject.A

[hystericallymad]

Attached are the log files from FRST.

 

Unsure how infection occurred, but it was noticed yesterday due to pegging the processor.  Symptoms include phantom instances of chrome.exe running and also having several instances of an unknown exe file running that cannot be closed through task manager (Pddeiqhhjlk.exe).  

 

After reinstalling Microsoft Security Essentials (due to not having the ability to start the existing install), the threat of TrojanClicker:JS/Chroject.A was finally detected.  Malwarebytes scans did not reveal anything as it was the first scan attempted.  MSE quarantines the threat, but it is instantly respawned in the same location (C:\Users\jacob\AppData\LocalLow\Apple Computer\umexrvgchyhx\Jgcjvtqjb\Xxbkgvybjrs.js)

 

http://www.microsoft.com/security/portal/definitions/whatsnew.aspx?Version=1.187.1378.0&Package=AM shows this threat just being added today

 

Any help / advice and or assistance in resolving this would be appreciated.

 

Thanks,

John

Addition.txt

FRST.txt

[TwinHeadedEagle]

Hello,
    
 
They call me TwinHeadedEagle around here, and I'll be working with you.
 
     
    
Before we start please read and note the following:

• Limit your internet access to posting here, some infections just wait to steal typed-in passwords.
• Please be patient. I know it is frustrating when your PC isn't working properly, but malware removal takes time.
• Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
• Do not paste the logs in your posts, attachments make my work easier. There is a More reply options button, that gives you Upload Files option below which you can use to attach your reports. Always attach reports from all tools.
• Always execute my instructions in given order. If for some reason you cannot completely follow one instruction, inform me about that.
• Stay with me to the end, the absence of symptoms doesn't mean that your machine is fully operational.
• Note that we may live in totally different time zones, what may cause some delays between answers.
• Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.
• If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.

I can't foresee everything, so if anything unexpected happens, please stop and inform me!
There are no silly questions. Never be afraid to ask if in doubt!
 
 
 
  Rules and policies
 
We won't support any piracy.
That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!
 
Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.
 
 
 
 

Fix with Farbar Recovery Scan Tool
 

This fix was created for this user for use on that particular machine.
Running it on another one may cause damage and render the system unstable.

 
Download attached fixlist.txt file and save it to the Desktop:
 
Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on icon and select Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please post it to your reply.

fixlist.txt

[hystericallymad]

Not sure it matters, but I will rerun if it does.  Both FRST and fixlog.txt were located on a thumb drive when FRST was ran and fix was selected.  The infected computer, while it has internet access, is not being used until the all clear is received.  

 

Attached is Fixlog.txt

 

Thanks,

John

Fixlog.txt

[TwinHeadedEagle]

Very good. Any progress now?

[hystericallymad]

chrome.exe and the unidentified .exe are no longer present in task manager nor the resource monitor

[TwinHeadedEagle]

@NOVICEneedsHELP

 

Open your own topic. Thanks!

 

@hystericallymad

 

Is everything all right now?

[hystericallymad]

MSE returns clean on a quick scan.  Running Malwarebytes now.  Otherwise, it appears not to be running anymore.  The processor isn't pegged, only about 20% usage with just MBAM scan running.  The mysterious processes that were present yesterday are no longer there either.  

 

Is there any post clean up that needs to occur?

[hystericallymad]

Can someone offer some help on this issue?  What is being done to stop this?

Here is what i did:

 

First, I read the stickies to posting in this forum.

Second, I followed the recommendations within the stickies for posting for help with this issue.

 

As a side note, the individuals that assist in resolving issues on this board are volunteers - they volunteer their time on their own free will to help people; they are under no obligation to do anything.

 

My suggestion would be to one, read the stickies, then make your own post with the issue you are experiencing.  If needed, reference this thread with a hyperlink in your own thread.  I'm not trying to be rude, but if you read the stickies you would realize that the quickest way to get assistance is in fact to make your own thread and wait.  The number of replies to a post dictate whether it is assumed someone has received help or not.  You will not get assistance with your specific issue by posting in this particular thread; that isn't how this forum works as each infection may be different so they have to be dealt with on an individual basis.

 

As for my issue, I am still awaiting an all clear from TwinHeadedEagle.  Although the issue appears to be resolved, it is customary to receive an all clear from the person whom is assisting in resolving your issue.  Again, these individuals are volunteering their time to assist because they are passionate about what they do.

[TwinHeadedEagle]

I won't respond until this thread is cleaned up.

[TwinHeadedEagle]

So, everything is okay now?

[hystericallymad]

After using the computer for a while after the initial removal, things seem a bit sluggish.  The original phantom processes are no longer present, so this may be due to additional bloatware that is installed on the machine (i.e. the crapware installed with the factory image).  I can go through and clear up some of those  pretty easily though.

 

Both MSE and MBAM return clean scans.

[hystericallymad]

I just checked the file path I originally mentioned  (C:\Users\jacob\AppData\LocalLow\Apple Computer) and found the exe file along with several other items within this folder.  So, it appears not to be running anymore but the infected files are still there.

[TwinHeadedEagle]

Okay, let's make one more check:
 
 
 
Scan with Farbar Recovery Scan Tool
 
Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on icon and select Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition option is checked.
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content into your next reply.

[hystericallymad]

Attached are FRST.txt and Addition.txt from scan #2.

 

My apologies for the delay in response. 

[hystericallymad]

It is a Monday.  They are attached now...

Attached are FRST.txt and Addition.txt from scan #2.

 

My apologies for the delay in response. 

 

Addition.txt

FRST.txt

[TwinHeadedEagle]

Fix with Farbar Recovery Scan Tool
 

This fix was created for this user for use on that particular machine.
Running it on another one may cause damage and render the system unstable.

 
Download attached fixlist.txt file and save it to the Desktop:
 
Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on icon and select Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please post it to your reply.

fixlist.txt

[hystericallymad]

Attached is Fixlog.txt from run #2

Fixlog.txt

[TwinHeadedEagle]

Good. How is your PC now?

[hystericallymad]

It appears to be running as usual.  The files associated with this particular infection are still located @ C:\Users\jacob\AppData\LocalLow\Apple Computer\umexrvgchyhx\yhowvhww\.  However, there are no signs of the previous tasks within the task manager.

 

There are several files/folders that are of unknown usage in and near this location; all of which, to my knowledge, are within the 'Apple Computer' folder.  

[hystericallymad]

Attached is a screenshot from Windir of this profile on the computer so you can see where these files are located

[TwinHeadedEagle]

Tell me can you delete this Apple Computer folder manually?

[hystericallymad]

I believe I can.  As far as I know, this folder is only there due to iTunes installation.  I can uninstall iTunes, remove this folder if it persists, then reinstall iTunes once everything is all clear.  I use ninite.com for downloading software and as far as I know their installation files are clean.

 

Are there any additional procedures you would like performed after iTunes and this folder have been permanently deleted?

[TwinHeadedEagle]

No, this was all
 
 
Glad I could help. We will delete all used tools and I'll give you some tips to harden your security and learn how to protect yourself
 
 

Recommended reading:

 
 
MUST READ - security tips:

• Computer Security - a short guide to staying safer online.

• Simple and easy ways to keep your computer safe and secure on the Internet

MUST READ - general maintenance:

• What to do if your Computer is running slowly?

The Importance of Software Updating:

 

 
In order to stay protected it is very important that you regularly update all of your software. Cybercriminals depend on the apathy of users around software updates to keep their malicious endeavor running.
 
Operating systems, such as Windows, and applications, such as Adobe Reader or JAVA, are used by tens of millions of computers and devices around the world, making them a huge target for cybercriminals. Downloading updates and installing them can sometimes be tedious, but the advantages you get from the updates are certainly worth it.

• How to configure and use Automatic Updates in Windows
• How to update Java
• How to update Adobe Reader

Recommended additional software:

 
 
TFC - to clean unneeded temporary files.
Malwarebytes' Anti-Malware - to scan your system from time to time in search for malware.
Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.
McShield - to prevent infections spread by removable media.
Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.
FiheHippo.com Update Checker - to keep your programs up-to-date.
Adblock - to surf the web without annoying ads! 
 
 

Post-cleanup procedures:

 

 
Download DelFix by Xplode and save it to your desktop.

• Run the tool by right click on the icon and Run as administrator option.
• Make sure that these ones are checked:
  • Remove disinfection tools
  • Purge system restore
  • Reset system settings
• Push Run.
• The program will run for a few seconds and display a notepad report. You do not need to attach it.

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning. 
 
 
 

My help is free for everybody.

If you're happy with the help provided and/or wish to buy me a beer for the assistance you received, then you can consider a donation:

Thank you!

 
 
Stay safe,
TwinHeadedEagle  

[AdvancedSetup]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!