pup.optional.mysearchdial.a - Keeps returning

[ron247]

I have run MalwareBytes and have a recurring problem with pup.optional.mysearchdial.a keeping on reappearing every time I clean it. I have also used Spybot, ADWCleaner, Junkwear Removal Tool, and HitmanPro and none of these seem to have managed to solve the problem. I saw that someone in another thread had this problem and were asked to run the Farbar Recovery Scan Tool and post the logs so they are attached to this post. I have also attached the scan and protection logs from MalwareBytes.

 

Any help in removing this issue would be greatly appreciated. Also, is it possible that this piece of malware could be making my browser lag in spots like text entry boxes and drop down menus?

Addition.txt

FRST.txt

Addition.txt

FRST.txt

protection-log-2014-08-05.xml

mbam-log-2014-08-05 (14-29-26).xml

[TwinHeadedEagle]

Hello,
    
 
They call me TwinHeadedEagle around here, and I'll be working with you.
 
    
 
    
Before we start please read and note the following:
    
Limit your internet access to posting here, some infections just wait to steal typed-in passwords.
Please be patient. I know it is frustrating when your PC isn't working properly, but malware removal takes time.
Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
Do not paste the logs in your posts, attachments make my work easier. There is a Attach Files option below which you can use to attach your reports. Always attach reports from all tools.
Stay with me to the end, the absence of symptoms doesn't mean that your machine is fully operational.
Note that we may live in totally different time zones, what may cause some delays between answers.
Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.
If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
    
I can't foresee everything, so if anything unexpected happens, please stop and inform me!
There are no silly questions. Never be afraid to ask if in doubt!
 
 
 
 
P2P/Piracy Warning:

• If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.
• Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
• If you have illegal/cracked software, cracks, keygens, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

 

 

 

Scan with ZOEK
 
Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

• Right-click on icon and select Run as Administrator to start the tool.
• Wait patiently until the main console will appear, it may take a minute or two.
• In the main box please paste in the following script:
  

  createsrpoint;autoclean;emptyalltemp;chrdefaults;

• Make sure that Scan All Users option is checked.
• Push Run Script and wait patiently. The scan may take a couple of minutes.
• When the scan completes, a zoek-results logfile should open in notepad.
• If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)
• Post its content into your next reply.

[ron247]

Thanks for the help.

 

I've attached the text file from Zoek to this post. 

zoek-results.txt

[ron247]

I have just run a scan on MalwareBytes and it has come up clean. Does this potentially mean that the problem has been resolved?

[TwinHeadedEagle]

It means exactly that

 

 

Below you will find my thoughts about securing your machine. Go ahead through it, you will benefit from some useful advice about safe computing.

 

 

Recommended reading:

MUST READ - security tips: Computer Security - a short guide to staying safer online.Simple and easy ways to keep your computer safe and secure on the Internet

MUST READ - general maintenance: What to do if your Computer is running slowly?

 

 

 

Recommended additional software:

TFC - to clean unneeded temporary files.

Malwarebytes' Anti-Malware - to scan your system from time to time in search for malware.

Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.

McShield - to prevent infections spread by removable media.

CryptoPrevent - to secure yourself from very severe CryptoLocker infection.

Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.

 

 

• The following will implement some post-cleanup procedures:

 

=> Please download DelFix by Xplode to your Desktop.

 

Run the tool and check the following boxes below;

Remove disinfection tools

Create registry backup

Purge System Restore

Click Run button and wait a few seconds for the programme completes his work.

At this point all the tools we used here should be gone. Tool will create an report for you (C:\DelFix.txt)

 

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix

Tool deletes old system restore points and create a fresh system restore point after cleaning.

 

 

My help is free for everybody.

If you're happy with the help provided and/or wish to buy me a beer for the assistance you received, then you can consider a donation:

Thank you!

 

 

 

Stay safe,

TwinHeadedEagle

[AdvancedSetup]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

[AdvancedSetup]

Topic reopened per user request

[ron247]

Thanks for reopening, but I since seem to have solved the problem. The item of malware reappeared after I thought it had gone. After doing a bit more searching on it, I found that it had altered some of my Chrome settings. It had inserted mysearchdial as a search engine, one of the homepage tabs, and a few other things. I deleted every instance of mysearchdial in my settings, ran MalwareBytes again and removed the problem, and since then it has gone away and doesn't seem to have reappeared. I'm fairly confident this time because previously it was coming back within an hour, but it's been over 24 hours and no reoccurance.

[TwinHeadedEagle]

Okay, thanks for letting us know.

 

Cheers

[AdvancedSetup]

Since this issue is resolved I will close the thread to prevent others from posting here. If you need assistance please start your own topic and someone will be happy to assist you.