MrCharlie Posted October 28, 2013 ID:747336 Share Posted October 28, 2013 How are we doing?? Do you still need help or can I close this post?? MrC Link to post Share on other sites More sharing options...
krystenwithay Posted October 28, 2013 Author ID:747374 Share Posted October 28, 2013 I'm sorry, I haven't had internet connection. I'm ready to follow any further instructions today though. Everything has been working great this morning to the best of my knowledge, nothing has come up on the malwarebytes scan. Thanks Link to post Share on other sites More sharing options...
MrCharlie Posted November 5, 2013 ID:750134 Share Posted November 5, 2013 A little clean up to do.... Please Uninstall ComboFix: (if you used it) Press the Windows logo key + R to bring up the "run box" Copy and paste next command in the field: ComboFix /uninstall Make sure there's a space between Combofix and / Then hit enter. This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point (If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall or download and run the uninstaller) --------------------------------- Please download OTC to your desktop. http://oldtimer.geekstogo.com/OTC.exe Double-click OTC to run it. (Vista and up users, please right click on OTC and select "Run as an Administrator") Click on the CleanUp! button and follow the prompts. (If you get a warning from your firewall or other security programs regarding OTC attempting to contact the Internet, please allow the connection.) You will be asked to reboot the machine to finish the Cleanup process, choose Yes. After the reboot all the tools we used should be gone. Note: Some more recently created tools may not yet be removed by OTC. Feel free to manually delete any tools it leaves behind. Any other programs or logs you can manually delete. IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall. Note: If you used FRST and can't delete the quarantine folder: Download the fixlist.txt to the same folder as FRST.exe. Run FRST.exe and click Fix only once and wait That will delete the quarantine folder created by FRST. The rest you can manually delete. ------------------------------- Any questions...please post back. If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed. Take a look at My Preventive Maintenance to avoid being infected again. (also HERE) Good Luck and Thanks for using the forum, MrC Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted November 5, 2013 Root Admin ID:750261 Share Posted November 5, 2013 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
Recommended Posts