krystenwithay Posted October 24, 2013 ID:745844 Share Posted October 24, 2013 Hey, I've read a forum or two on how others were instructed to eradicate this virus, but because it asks for each person to start a new thread as each computer may be different, I have. I really appreciate any help. I just got this computer form someone else and there were a few spyware type viruses on it. Malwarebytes seems to have eradicated all of them except for this one. It successfully causes pop-ups. I know registry viruses can be tricky and appreciate any help. Thanks in advance! Here is the log upon running a quick scan: Malwarebytes Anti-Malware 1.75.0.1300www.malwarebytes.org Database version: v2013.10.21.05 Windows 7 Service Pack 1 x86 NTFSInternet Explorer 10.0.9200.16721Twyla :: TWYLA-PC [administrator] 10/24/2013 10:58:44 AMMBAM-log-2013-10-24 (15-25-27).txt Scan type: Quick scanScan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUMScan options disabled: P2PObjects scanned: 205635Time elapsed: 15 minute(s), 15 second(s) Memory Processes Detected: 0(No malicious items detected) Memory Modules Detected: 0(No malicious items detected) Registry Keys Detected: 1HKCR\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3} (PUP.Optional.BrowseFox.A) -> No action taken. Registry Values Detected: 0(No malicious items detected) Registry Data Items Detected: 0(No malicious items detected) Folders Detected: 0(No malicious items detected) Files Detected: 0(No malicious items detected) (end) Link to post Share on other sites More sharing options...
krystenwithay Posted October 24, 2013 Author ID:745862 Share Posted October 24, 2013 Since the initial posting I have backed up my registry with ERUNT as well as downloaded rogue killer and rkill. Here is the rkill log: (ran first) Rkill 2.6.2 by Lawrence Abrams (Grinler)http://www.bleepingcomputer.com/Copyright 2008-2013 BleepingComputer.comMore Information about Rkill can be found at this link: http://www.bleepingcomputer.com/forums/topic308364.html Program started at: 10/24/2013 03:58:20 PM in x86 mode.Windows Version: Windows 7 Home Premium Service Pack 1 Checking for Windows services to stop: * No malware services found to stop. Checking for processes to terminate: * No malware processes found to kill. Checking Registry for malware related settings: * No issues found in the Registry. Resetting .EXE, .COM, & .BAT associations in the Windows Registry. Performing miscellaneous checks: * Windows Defender Disabled [HKLM\SOFTWARE\Microsoft\Windows Defender] "DisableAntiSpyware" = dword:00000001 Checking Windows Service Integrity: * Windows Defender (WinDefend) is not Running. Startup Type set to: Manual Searching for Missing Digital Signatures: * No issues found. Checking HOSTS File: * No issues found. Program finished at: 10/24/2013 04:00:32 PMExecution time: 0 hours(s), 2 minute(s), and 11 seconds(s) Here is the rogue killer log (only ran, nothing "fixed")RogueKiller V8.6.3 [Jul 17 2013] by Tigzymail : tigzyRK<at>gmail<dot>comFeedback : http://www.adlice.com/forum/Website : http://www.adlice.com/softwares/roguekiller/Blog : http://tigzyrk.blogspot.com/ Operating System : Windows 7 (6.1.7601 Service Pack 1) 32 bits versionStarted in : Normal modeUser : Twyla [Admin rights]Mode : Scan -- Date : 10/24/2013 16:36:48| ARK || FAK || MBR | ¤¤¤ Bad processes : 0 ¤¤¤ ¤¤¤ Registry Entries : 4 ¤¤¤[RUN][sUSP PATH] HKLM\[...]\Run : ShopAtHomeWatcher (C:\Users\Twyla\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\ShopAtHomeWatcher.exe [x]) -> FOUND[HJ POL] HKCU\[...]\System : DisableTaskMgr (0) -> FOUND[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND ¤¤¤ Scheduled tasks : 1 ¤¤¤[V2][ROGUE ST] 4710 : wscript.exe - C:\Users\Twyla\AppData\Local\Temp\launchie.vbs //B -> FOUND ¤¤¤ Startup Entries : 0 ¤¤¤ ¤¤¤ Web browsers : 0 ¤¤¤ ¤¤¤ Particular Files / Folders: ¤¤¤ ¤¤¤ Driver : [LOADED] ¤¤¤ ¤¤¤ External Hives: ¤¤¤ ¤¤¤ Infection : ¤¤¤ ¤¤¤ HOSTS File: ¤¤¤--> %SystemRoot%\System32\drivers\etc\hosts ¤¤¤ MBR Check: ¤¤¤ +++++ PhysicalDrive0: Hitachi HTS545025B9A300 +++++--- User ---[MBR] fe010bc855da5228d96aff91eaf24da8[bSP] faeb527e18b9aae1fff1dad991a62111 : Windows Vista MBR CodePartition table:0 - [ACTIVE] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 1500 Mo1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 3074048 | Size: 228633 Mo2 - [XXXXXX] NTFS (0x17) [HIDDEN!] Offset (sectors): 471314432 | Size: 8341 MoUser = LL1 ... OK!User = LL2 ... OK! Finished : << RKreport[0]_S_10242013_163648.txt >> Link to post Share on other sites More sharing options...
MrCharlie Posted October 24, 2013 ID:745864 Share Posted October 24, 2013 Welcome to the forum. Give this a try: Lets clean out any adware now: (this will require a reboot so save all your work) Please download AdwCleaner by Xplode and save to your Desktop.Double click on AdwCleaner.exe to run the tool. Vista/Windows 7/8 users right-click and select Run As AdministratorClick on the Scan button.AdwCleaner will begin...be patient as the scan may take some time to complete.When it's done you'll see: Pending: Please uncheck elements you don't want removed.Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.Look over the log especially under Files/Folders for any program you want to save.If there's a program you may want to save, just uncheck it from AdwCleaner.If you're not sure, post the log for review. (all items found are adware/spyware/foistware)If you're ready to clean it all up.....click the Clean button.After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.Copy and paste the contents of that logfile in your next reply.A copy of that logfile will also be saved in the C:\AdwCleaner folder.Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\QuarantineTo restore an item that has been deleted:Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.Then.................. Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal. Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report. Make sure that everything is checked, and click Remove Selected. Please let me know how computer is running now, MrC Link to post Share on other sites More sharing options...
krystenwithay Posted October 24, 2013 Author ID:745879 Share Posted October 24, 2013 Thank you, I am about to follow your instructions now but just wanted to update you, before I received your response I began trying to uninstall java applications from the computer and ran into an issue uninstalling java 6 update 14. I used Microsoft Fixit which supposedly fixed and unisatalled the program, I don't know if it pertains to this issue but it gave me a log so I figured I'd post it. Program Install and Uninstall troubleshooter Publisher detailsIssues foundCannot install or uninstall a programFixed Uninstall and cleanup? Java 6 Update 14Succeeded Issues checkedCorrupt Patch Registry keysChecked Problem registry keyChecked Issues found Detection detailsAnchor6Cannot install or uninstall a program Fixed Looks for problems that can stop you installing and uninstalling a program Issues checked Detection detailsAnchor6Corrupt Patch Registry keys Checked Detects corrupt or missing patch cache Anchor6Problem registry key Checked Detects problems with the registry (Wow64 issue) AnchorDetection details Collection informationComputer Name: TWYLA-PCWindows Version: 6.1Architecture: x86Time: Thursday, October 24, 2013 4:54:06 PMAnchorPublisher details Program Install and Uninstall troubleshooterLooks for problems that can stop you installing and uninstalling a programPackage Version: 1.3Publisher: Microsoft CorporationAgain, thank you, I appreciate your help and am about to follow your instructions now. Link to post Share on other sites More sharing options...
MrCharlie Posted October 24, 2013 ID:745886 Share Posted October 24, 2013 OK....MrC Link to post Share on other sites More sharing options...
krystenwithay Posted October 24, 2013 Author ID:745906 Share Posted October 24, 2013 AdWCleaner pulled up a few items that I recognize as definite troublemakers, it worries me that it pulled up Yontoo, which I have had issues with before on another computer but Malwarebytes has not shown me this as a virus. Do you think that is a cause for concern? Upon re-running malwarebytes with the suggested changes, it pulled up two new registry viruses (PUP.optional.swiftbrowse.a) and says that they have successfully been quarantined and removed. I have another question, that, again, may be unrelated but may not be. I noticed today that there is a desktop icon for Realplayer that I don't believe was there previously. When I open the start menu and search for "real" under programs nothing comes up. I also tried to go into the control panel, uninstall, and look for it to no avail. I use google chrome and when I clicked the menu to the right of the favorites button in that menu there was a notification stating that realplayer was given access to make changes in google chrome. I reversed that by clicking on it in the menu but believe it has something to do with a/the virus still on the computer. Thanks. Link to post Share on other sites More sharing options...
krystenwithay Posted October 24, 2013 Author ID:745909 Share Posted October 24, 2013 Also, upon searching something just now, google chrome redirected me to an AVG search and a pop-up occured stating that my version (of what, who knows) is outdated prompting me to download the latest verson. I x-ed out of the prompt and am currently changing my search settings back to google on chrome. Link to post Share on other sites More sharing options...
MrCharlie Posted October 24, 2013 ID:745913 Share Posted October 24, 2013 Please follow my directions if you want help. Post the logs from AdwCleaner and Malwarebytes. MrC Link to post Share on other sites More sharing options...
krystenwithay Posted October 24, 2013 Author ID:745914 Share Posted October 24, 2013 I re-ran adWcleaner and nothing came up this time.I re-ran rogue killer and here is the log: RogueKiller V8.6.3 [Jul 17 2013] by Tigzymail : tigzyRK<at>gmail<dot>comFeedback : http://www.adlice.com/forum/Website : http://www.adlice.com/softwares/roguekiller/Blog : http://tigzyrk.blogspot.com/ Operating System : Windows 7 (6.1.7601 Service Pack 1) 32 bits versionStarted in : Normal modeUser : Twyla [Admin rights]Mode : Scan -- Date : 10/24/2013 18:08:57| ARK || FAK || MBR | ¤¤¤ Bad processes : 0 ¤¤¤ ¤¤¤ Registry Entries : 4 ¤¤¤[RUN][sUSP PATH] HKLM\[...]\Run : ShopAtHomeWatcher (C:\Users\Twyla\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\ShopAtHomeWatcher.exe [x]) -> FOUND[HJ POL] HKCU\[...]\System : DisableTaskMgr (0) -> FOUND[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND ¤¤¤ Scheduled tasks : 1 ¤¤¤[V2][ROGUE ST] 4710 : wscript.exe - C:\Users\Twyla\AppData\Local\Temp\launchie.vbs //B -> FOUND ¤¤¤ Startup Entries : 0 ¤¤¤ ¤¤¤ Web browsers : 0 ¤¤¤ ¤¤¤ Particular Files / Folders: ¤¤¤ ¤¤¤ Driver : [LOADED] ¤¤¤ ¤¤¤ External Hives: ¤¤¤ ¤¤¤ Infection : ¤¤¤ ¤¤¤ HOSTS File: ¤¤¤--> %SystemRoot%\System32\drivers\etc\hosts I haven't done anything with rogue killer except run the scan and get the log, not used any other options just because I don't know what they do. As far as the realplayer, I found the location of the file in c:drive>programfiles>real. If I delete it from there will it delete all of it? There is no option to uninstall it. Thanks Link to post Share on other sites More sharing options...
krystenwithay Posted October 24, 2013 Author ID:745915 Share Posted October 24, 2013 adWare cleaner log: # AdwCleaner v3.010 - Report created 24/10/2013 at 17:23:15# Updated 20/10/2013 by Xplode# Operating System : Windows 7 Home Premium Service Pack 1 (32 bits)# Username : Twyla - TWYLA-PC# Running from : C:\Users\Twyla\Downloads\AdwCleaner.exe# Option : Clean ***** [ Services ] ***** Service Deleted : BackupStackService Deleted : MyWebSearchService[#] Service Deleted : Update Swift Browse[#] Service Deleted : Util Swift BrowseService Deleted : vToolbarUpdater17.0.12 ***** [ Files / Folders ] ***** Folder Deleted : C:\ProgramData\ParetoLogicFolder Deleted : C:\ProgramData\PartnerFolder Deleted : C:\ProgramData\Alawar StargazeFolder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ParetoLogic[!] Folder Deleted : C:\Program Files\MyPC Backup Folder Deleted : C:\Program Files\MyPC BackupFolder Deleted : C:\Program Files\MyWebSearchFolder Deleted : C:\Program Files\ParetoLogicFolder Deleted : C:\Program Files\Swift BrowseFolder Deleted : C:\Program Files\Yontoo Layers ClientFolder Deleted : C:\Program Files\ZyngaFolder Deleted : C:\Program Files\Common Files\AVG Secure SearchFolder Deleted : C:\Program Files\Common Files\ParetoLogicFolder Deleted : C:\Users\Twyla\AppData\Local\ConduitFolder Deleted : C:\Users\Twyla\AppData\Local\ZyngaFolder Deleted : C:\Users\Twyla\AppData\LocalLow\ConduitFolder Deleted : C:\Users\Twyla\AppData\LocalLow\FunWebProductsFolder Deleted : C:\Users\Twyla\AppData\LocalLow\iacFolder Deleted : C:\Users\Twyla\AppData\LocalLow\MyWebSearchFolder Deleted : C:\Users\Twyla\AppData\LocalLow\ZyngaFolder Deleted : C:\Users\Twyla\AppData\Roaming\iWinFolder Deleted : C:\Users\Twyla\AppData\Local\Google\Chrome\User Data\Default\Extensions\jgapglgghagmhogfjkdlnnmbdfddeedbFile Deleted : C:\ENDFile Deleted : C:\Users\Twyla\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MyPC Backup.lnkFile Deleted : C:\Users\Twyla\Desktop\MyPC Backup.lnk ***** [ Shortcuts ] ***** ***** [ Registry ] ***** Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [m3ffxtbr@mywebsearch.com]Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\jgapglgghagmhogfjkdlnnmbdfddeedbKey Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\ndibdjnfmopecpmkdieinmbadjfpblofKey Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\niapdbllcanepiiimjjndipklodoedlcValue Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [MyWebSearch Email Plugin]Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXEKey Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLLKey Deleted : HKLM\SOFTWARE\Classes\AppID\YontooIEClient.DLLKey Deleted : HKLM\SOFTWARE\Classes\protocols\handler\viprotocolKey Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApiKey Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLEKey Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.ApiKey Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Api.1Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dllValue Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow [*.crossrider.com]Key Deleted : HKLM\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pssKey Deleted : HKLM\SOFTWARE\Microsoft\Office\Outlook\Addins\MyWebSearch.OutlookAddinKey Deleted : HKLM\SOFTWARE\Microsoft\Office\Word\Addins\MyWebSearch.OutlookAddinKey Deleted : HKLM\SOFTWARE\Microsoft\Tracing\askpartnercobrandingtool_rasapi32Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\askpartnercobrandingtool_rasmancsKey Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancsKey Deleted : HKLM\SOFTWARE\Microsoft\Tracing\I Want This_RASAPI32Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\I Want This_RASMANCSKey Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASAPI32Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASMANCSKey Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\mypc backupValue Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\post platform [FunWebProducts]Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [MyWebSearch Email Plugin]Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-pluginKey Deleted : HKLM\SOFTWARE\MozillaPlugins\@mywebsearch.com/PluginKey Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2438727Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}Key Deleted : HKLM\SOFTWARE\Classes\AppID\{CFDAFE39-20CE-451D-BD45-A37452F39CF0}Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1E0DE227-5CE4-4EA3-AB0C-8B03E1AA76BC}Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{808DC83C-D35B-4FBA-A5B5-9A52103204DF}Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FE9271F2-6EFD-44B0-A826-84C829536E93}Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7B13EC3E-999A-4B70-B9CB-2617B8323822}Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3752473D-EDE7-42D1-848B-9103602624C7}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{01947140-417F-46B6-8751-A3A2B8345E1A}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{07B18EAA-A523-4961-B6BB-170DE4475CCA}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{07B18EAC-A523-4961-B6BB-170DE4475CCA}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1093995A-BA37-41D2-836E-091067C4AD17}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{120927BF-1700-43BC-810F-FAB92549B390}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{17DE5E5E-BFE3-4E83-8E1F-8755795359EC}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1F52A5FA-A705-4415-B975-88503B291728}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{247A115F-06C2-4FB3-967D-2D62D3CF4F0A}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2E3537FC-CF2F-4F56-AF54-5A6A3DD375CC}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2E9937FC-CF2F-4F56-AF54-5A6A3DD375CC}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3E1656ED-F60E-4597-B6AA-B6A58E171495}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3E53E2CB-86DB-4A4A-8BD9-FFEB7A64DF82}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3E720451-B472-4954-B7AA-33069EB53906}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3E720453-B472-4954-B7AA-33069EB53906}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{63D0ED2B-B45B-4458-8B3B-60C69BBBD83C}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{63D0ED2D-B45B-4458-8B3B-60C69BBBD83C}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6E74766C-4D93-4CC0-96D1-47B8E07FF9CA}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{72EE7F04-15BD-4845-A005-D6711144D86A}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{741DE825-A6F0-4497-9AA6-8023CF9B0FFF}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{7473D291-B7BB-4F24-AE82-7E2CE94BB6A9}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{7473D293-B7BB-4F24-AE82-7E2CE94BB6A9}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{7473D295-B7BB-4F24-AE82-7E2CE94BB6A9}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{7473D297-B7BB-4F24-AE82-7E2CE94BB6A9}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{819FFE21-35C7-4925-8CDA-4E0E2DB94302}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8E9CF769-3D3B-40EB-9E2D-76E7A205E4D2}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{90449521-D834-4703-BB4E-D3AA44042FF8}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{991AAC62-B100-47CE-8B75-253965244F69}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A626CDBD-3D13-4F78-B819-440A28D7E8FC}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BBABDC90-F3D5-4801-863A-EE6AE529862D}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{CF54BE1C-9359-4395-8533-1657CF209CFE}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D6FF3684-AD3B-48EB-BBB4-B9E6C5A355C1}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DE38C398-B328-4F4C-A3AD-1B5E4ED93477}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E342AF55-B78A-4CD0-A2BB-DA7F52D9D25E}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E342AF55-B78A-4CD0-A2BB-DA7F52D9D25F}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E79DFBC9-5697-4FBD-94E5-5B2A9C7C1612}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E79DFBCB-5697-4FBD-94E5-5B2A9C7C1612}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EB9E5C1C-B1F9-4C2B-BE8A-27D6446FDAF8}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F87D7FB5-9DC5-4C8C-B998-D8DFE02E2978}Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{07B18EA0-A523-4961-B6BB-170DE4475CCA}Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{0D26BC71-A633-4E71-AD31-EADC3A1B6A3A}Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{29D67D3C-509A-4544-903F-C8C1B8236554}Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{3E720450-B472-4954-B7AA-33069EB53906}Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{7473D290-B7BB-4F24-AE82-7E2CE94BB6A9}Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{819FFE20-35C7-4925-8CDA-4E0E2DB94302}Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{8CA01F0E-987C-49C3-B852-2F1AC4A7094C}Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{8E6F1830-9607-4440-8530-13BE7C4B1D14}Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{8FFDF636-0D87-4B33-B9E9-79A53F6E1DAE}Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C8CECDE3-1AE1-4C4A-AD82-6D5B00212144}Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{D518921A-4A03-425E-9873-B9A71756821E}Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{E47CAEE0-DEEA-464A-9326-3F2801535A4D}Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{E79DFBC0-5697-4FBD-94E5-5B2A9C7C1612}Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{F42228FB-E84E-479E-B922-FBBD096E792C}Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{808DC83C-D35B-4FBA-A5B5-9A52103204DF}Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7B13EC3E-999A-4B70-B9CB-2617B8323822}Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000000-6E41-4FD3-8538-502F5495E5FC}Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00A6FAF6-072E-44CF-8957-5838F569A31D}Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{808DC83C-D35B-4FBA-A5B5-9A52103204DF}Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7B13EC3E-999A-4B70-B9CB-2617B8323822}Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{00000000-6E41-4FD3-8538-502F5495E5FC}Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{00A6FAF6-072E-44CF-8957-5838F569A31D}Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{07B18EA9-A523-4961-B6BB-170DE4475CCA}Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{1E0DE227-5CE4-4EA3-AB0C-8B03E1AA76BC}Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{7B13EC3E-999A-4B70-B9CB-2617B8323822}Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{07B18EAB-A523-4961-B6BB-170DE4475CCA}Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{08858AF6-42AD-4914-95D2-AC3AB0DC8E28}Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{25560540-9571-4D7B-9389-0F166788785A}Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{3DC201FB-E9C9-499C-A11F-23C360D7C3F8}Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{3E720452-B472-4954-B7AA-33069EB53906}Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{63D0ED2C-B45B-4458-8B3B-60C69BBBD83C}Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7473D294-B7BB-4F24-AE82-7E2CE94BB6A9}Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{98D9753D-D73B-42D5-8C85-4469CDA897AB}Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{9FF05104-B030-46FC-94B8-81276E4E27DF}Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{E79DFBCA-5697-4FBD-94E5-5B2A9C7C1612}Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{3752473D-EDE7-42D1-848B-9103602624C7}Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59C7FC09-1C83-4648-B3E6-003D2BBC7481}Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{628F3201-34D0-49C0-BB9A-82A26AEFB291}Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68AF847F-6E91-45DD-9B68-D6A12C30E5D7}Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170B96C-28D4-4626-8358-27E6CAEEF907}Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{D1A71FA0-FF48-48DD-9B6D-7A13A3E42127}Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{DDB1968E-EAD6-40FD-8DAE-FF14757F60C7}Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F138D901-86F0-4383-99B6-9CDD406036DA}Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{07B18EA9-A523-4961-B6BB-170DE4475CCA}]Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{7B13EC3E-999A-4B70-B9CB-2617B8323822}]Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{07B18EA9-A523-4961-B6BB-170DE4475CCA}]Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{7B13EC3E-999A-4B70-B9CB-2617B8323822}]Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{7B13EC3E-999A-4B70-B9CB-2617B8323822}]Key Deleted : HKCU\Software\ConduitKey Deleted : HKCU\Software\Cr_InstallerKey Deleted : HKCU\Software\FunWebProductsKey Deleted : HKCU\Software\MyWebSearchKey Deleted : HKCU\Software\Swift BrowseKey Deleted : HKCU\Software\ToolbarKey Deleted : HKCU\Software\ZyngaKey Deleted : HKCU\Software\AppDataLow\ToolbarKey Deleted : HKCU\Software\AppDataLow\Software\ConduitKey Deleted : HKCU\Software\AppDataLow\Software\CrossriderKey Deleted : HKCU\Software\AppDataLow\Software\Fun Web ProductsKey Deleted : HKCU\Software\AppDataLow\Software\FunWebProductsKey Deleted : HKCU\Software\AppDataLow\Software\MyWebSearchKey Deleted : HKCU\Software\AppDataLow\Software\TelevisionFanaticKey Deleted : HKCU\Software\AppDataLow\Software\ZyngaKey Deleted : HKLM\Software\AVG Security ToolbarKey Deleted : HKLM\Software\ConduitKey Deleted : HKLM\Software\FocusInteractiveKey Deleted : HKLM\Software\Fun Web ProductsKey Deleted : HKLM\Software\MyWebSearchKey Deleted : HKLM\Software\Swift BrowseKey Deleted : HKLM\Software\systweakKey Deleted : HKLM\Software\Tarma InstallerKey Deleted : HKLM\Software\TelevisionFanaticKey Deleted : HKLM\Software\ToolbarKey Deleted : HKLM\Software\ZyngaKey Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MyPC BackupKey Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\mywebsearch bar uninstallKey Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Swift BrowseKey Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Zynga ToolbarKey Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\464AA55239C100F32AF2D438EDDC0F47Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\5652BA3D5FB98AE31B337BF0AF939856Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\86EB95E1AFCBABE3DB9ECCC669B99494 ***** [ Browsers ] ***** -\\ Internet Explorer v10.0.9200.16720 -\\ Mozilla Firefox v24.0 (en-US) [ File : C:\Users\Twyla\AppData\Roaming\Mozilla\Firefox\Profiles\7wmoih13.default\prefs.js ] -\\ Google Chrome v30.0.1599.101 [ File : C:\Users\Twyla\AppData\Local\Google\Chrome\User Data\Default\preferences ] Deleted : icon_url ************************* AdwCleaner[R0].txt - [19119 octets] - [24/10/2013 17:17:20]AdwCleaner[s0].txt - [19041 octets] - [24/10/2013 17:23:15] ########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [19102 octets] ########## MBAM log:Malwarebytes Anti-Malware 1.75.0.1300www.malwarebytes.org Database version: v2013.10.24.07 Windows 7 Service Pack 1 x86 NTFSInternet Explorer 10.0.9200.16721Twyla :: TWYLA-PC [administrator] 10/24/2013 5:34:24 PMmbam-log-2013-10-24 (17-34-24).txt Scan type: Quick scanScan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUMScan options disabled: P2PObjects scanned: 205135Time elapsed: 10 minute(s), 35 second(s) Memory Processes Detected: 0(No malicious items detected) Memory Modules Detected: 0(No malicious items detected) Registry Keys Detected: 2HKCR\Typelib\{79F2E347-1D36-4E2E-A676-76550A20D541} (PUP.Optional.SwiftBrowse.A) -> Quarantined and deleted successfully.HKCR\Interface\{47ADEAA5-2986-44B2-A914-5D8516E58443} (PUP.Optional.SwiftBrowse.A) -> Quarantined and deleted successfully. Registry Values Detected: 0(No malicious items detected) Registry Data Items Detected: 0(No malicious items detected) Folders Detected: 0(No malicious items detected) Files Detected: 0(No malicious items detected) (end) Link to post Share on other sites More sharing options...
MrCharlie Posted October 24, 2013 ID:745921 Share Posted October 24, 2013 Run RogueKiller again and click ScanWhen the scan completes > click on the Registry tabPut a check next to all of these and uncheck the rest: (if found) [RUN][sUSP PATH] HKLM\[...]\Run : ShopAtHomeWatcher (C:\Users\Twyla\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\ShopAtHomeWatcher.exe [x]) -> FOUNDNow click Delete on the right hand column under Options-------------What problems remain?? MrC Link to post Share on other sites More sharing options...
krystenwithay Posted October 24, 2013 Author ID:745925 Share Posted October 24, 2013 Malwarebytes is no longer picking up anything, my only remaining issue is that when I go into control panel>programs>programs and features AVG Safeguard Toolbar shows up in the programs list. When I highlight it and click "uninstall/change" the cursor turns into the blue circle as if it is loading but it does not uninstall or give me any options at all. It simply appears to be loading and then goes back to the pointer without making any changes. I googled how to uninstall it, but the only thing coming up is what I have already done (control panel, uninstall). Thanks Link to post Share on other sites More sharing options...
krystenwithay Posted October 24, 2013 Author ID:745933 Share Posted October 24, 2013 I re-ran adWcleaner which picked up AVG secure search and supposedly deleted it, but upon restarting my computer AVG safeguard toolbar still appears under the list of programs, and still will not uninstall. Just to be clear, there is not actually the toolbar in my web browser, just the program listed. Link to post Share on other sites More sharing options...
krystenwithay Posted October 24, 2013 Author ID:745942 Share Posted October 24, 2013 sorry, here is the log from adWcleaner: # Updated 20/10/2013 by Xplode# Operating System : Windows 7 Home Premium Service Pack 1 (32 bits)# Username : Twyla - TWYLA-PC# Running from : C:\Users\Twyla\Downloads\AdwCleaner.exe# Option : Clean ***** [ Services ] ***** ***** [ Files / Folders ] ***** Folder Deleted : C:\ProgramData\ParetoLogicFolder Deleted : C:\ProgramData\Alawar Stargaze ***** [ Shortcuts ] ***** ***** [ Registry ] ***** Key Deleted : HKCU\Software\AVG Secure SearchKey Deleted : HKLM\Software\AVG Secure Search ***** [ Browsers ] ***** -\\ Internet Explorer v10.0.9200.16720 -\\ Mozilla Firefox v24.0 (en-US) [ File : C:\Users\Twyla\AppData\Roaming\Mozilla\Firefox\Profiles\7wmoih13.default\prefs.js ] -\\ Google Chrome v30.0.1599.101 [ File : C:\Users\Twyla\AppData\Local\Google\Chrome\User Data\Default\preferences ] ************************* AdwCleaner[R0].txt - [19119 octets] - [24/10/2013 17:17:20]AdwCleaner[R1].txt - [1107 octets] - [24/10/2013 17:58:31]AdwCleaner[R2].txt - [1258 octets] - [24/10/2013 19:01:36]AdwCleaner[s0].txt - [19183 octets] - [24/10/2013 17:23:15]AdwCleaner[s1].txt - [1191 octets] - [24/10/2013 19:02:35] ########## EOF - C:\AdwCleaner\AdwCleaner[s1].txt - [1251 octets] ########## Link to post Share on other sites More sharing options...
MrCharlie Posted October 24, 2013 ID:745945 Share Posted October 24, 2013 That's just the entry for it.The easiest way to remove it is with CCleaner.Download, install CCleaner free .Here's a Tutorial if needed.Open up CCleaner and navigate to:Tools > UninstallHighlight AVG secure searchNow click on Delete Entry-------------------------------------------------------------------CCleaner is also great for cleaning out temp files.Here's a Tutorial if needed.You may want to uncheck "cookies" and please stay away from the registry cleaner.Let me know...MrC Link to post Share on other sites More sharing options...
krystenwithay Posted October 24, 2013 Author ID:745949 Share Posted October 24, 2013 Sorry, I'm not deliberately not following instructions, but by "stay away form the registry cleaner" do you mean adWcleaner? Because I re-ran it when the computer re-started to see if it eradicated the AVG items and they are still showing up. I haven't installed the Ccleaner yet. Link to post Share on other sites More sharing options...
MrCharlie Posted October 24, 2013 ID:745953 Share Posted October 24, 2013 CCleaner comes with a registry cleaner, please don't use it in the future. The use of registry cleaners can cause damage to your system and really don't do any good. You can use all other features of CCleaner though. MrC Link to post Share on other sites More sharing options...
krystenwithay Posted October 24, 2013 Author ID:745959 Share Posted October 24, 2013 Thank you, I did as you said with Ccleaner and it removed it from the programs list. Should I be concerned that AVG items are still showing up on the adWcleaner scan? Should I try to remove them again through adWcleaner? (so far I have only ran the scan and not taken action) Thank you again. Link to post Share on other sites More sharing options...
MrCharlie Posted October 24, 2013 ID:745963 Share Posted October 24, 2013 Yes, have AdwCleaner clean them all up and let me see the log. MrC Link to post Share on other sites More sharing options...
krystenwithay Posted October 25, 2013 Author ID:745976 Share Posted October 25, 2013 # AdwCleaner v3.010 - Report created 24/10/2013 at 20:00:56# Updated 20/10/2013 by Xplode# Operating System : Windows 7 Home Premium Service Pack 1 (32 bits)# Username : Twyla - TWYLA-PC# Running from : C:\Users\Twyla\Downloads\AdwCleaner.exe# Option : Clean ***** [ Services ] ***** ***** [ Files / Folders ] ***** ***** [ Shortcuts ] ***** ***** [ Registry ] ***** Key Deleted : HKCU\Software\AVG Secure SearchKey Deleted : HKLM\Software\AVG Secure Search ***** [ Browsers ] ***** -\\ Internet Explorer v10.0.9200.16720 -\\ Mozilla Firefox v24.0 (en-US) [ File : C:\Users\Twyla\AppData\Roaming\Mozilla\Firefox\Profiles\7wmoih13.default\prefs.js ] -\\ Google Chrome v30.0.1599.101 [ File : C:\Users\Twyla\AppData\Local\Google\Chrome\User Data\Default\preferences ] ************************* AdwCleaner[R0].txt - [19119 octets] - [24/10/2013 17:17:20]AdwCleaner[R1].txt - [1107 octets] - [24/10/2013 17:58:31]AdwCleaner[R2].txt - [1258 octets] - [24/10/2013 19:01:36]AdwCleaner[R3].txt - [1292 octets] - [24/10/2013 19:27:18]AdwCleaner[s0].txt - [19183 octets] - [24/10/2013 17:23:15]AdwCleaner[s1].txt - [1331 octets] - [24/10/2013 19:02:35]AdwCleaner[s2].txt - [1217 octets] - [24/10/2013 20:00:56] ########## EOF - C:\AdwCleaner\AdwCleaner[s2].txt - [1277 octets] ########## Should I run anything to see if they were actually cleared? Link to post Share on other sites More sharing options...
MrCharlie Posted October 25, 2013 ID:745978 Share Posted October 25, 2013 Those are just leftover registry entries, nothing to worry about. How is it?? MrC Link to post Share on other sites More sharing options...
krystenwithay Posted October 25, 2013 Author ID:745994 Share Posted October 25, 2013 So far so good! Thanks a lot, I truly appreciate it Link to post Share on other sites More sharing options...
MrCharlie Posted October 25, 2013 ID:745997 Share Posted October 25, 2013 Good........ Lets check your computers security before you go and we have a little cleanup to do also: Download Security Check by screen317 from HERE or HERE.Save it to your Desktop.Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.If you get Unsupported operating system. Aborting now, just reboot and try again.A Notepad document should open automatically called checkup.txt.Please Post the contents of that document.Do Not Attach It!!!MrC Link to post Share on other sites More sharing options...
krystenwithay Posted October 25, 2013 Author ID:746007 Share Posted October 25, 2013 I actually have to leave where I currently am and don't get internet access at my home. I will complete the step you have just posted tomorrow morning and get back with you. Again, thank you so much! Have a great evening, talk to you tomorrow. Link to post Share on other sites More sharing options...
MrCharlie Posted October 25, 2013 ID:746012 Share Posted October 25, 2013 OK....MrC Link to post Share on other sites More sharing options...
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