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MrCharlie

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Everything posted by MrCharlie

  1. Reset FireFox: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings
  2. Download the attached fixlist.txt to the same folder as FRST.exe/FRST64.exe. Run FRST.exe/FRST64.exe and click Fix only once and wait The tool will create a log (Fixlog.txt) in the folder, please post it to your reply. ======================== CHR dev: Chrome dev build detected! <======= ATTENTION Google Chrome has been compromised! The malware has modified your Google Chrome to the development version which makes you vulnerable to future infection. We need to uninstall Google Chrome and then download/re-install a new version. https://support.google.com/chrome/answer/95319?hl=en<---u
  3. OK........ Take a look at My Preventive Maintenance to avoid being infected again. Good Luck and Thanks for using the forum, MrC
  4. How are we doing?? Do you still need help or can I close this post?? MrC
  5. How are we doing?? Do you still need help or can I close this post?? MrC
  6. How are we doing?? Do you still need help or can I close this post?? MrC
  7. Welcome to the forum. (Do what you can) General P2P/Piracy Warning: <====><====><====><====><====><====><====><====> Please enable your system to show hidden files: http://www.bleepingcomputer.com/tutorials/how-to-see-hidden-files-in-windows/ 1. Please run a Threat Scan with Malwarebytes (if possible) Start Malwarebytes 2.0......... Click on Settings > Detection and Protection > Non-Malware Protection > PUP (Potentially Unwanted Program) detections > Make sure it's set to Treat detections as malware Same for PUM (Potent
  8. Out dated programs on the system are vulnerable to malware. Please update or uninstall them: =============================== Java 8 Update 51 <----should be Update 60 Java version 32-bit out of Date! <--------Go to control panel > Java > Update Tab > Update Now Uncheck the box to install the Ask toolbar!!!, McAfee Security Scan Plus or any other free "stuff". If there's no update tab in Java, uninstall it and Download and install the latest version from Here Uncheck the box to install the Ask toolbar!!!, McAfee Security Scan Plus or any other free "stuff". ==================
  9. OK......you're clean If there's no other problems....... Lets check your computers security before you go and we have a little cleanup to do also: Download Security Check by screen317 from HERE or HERE. Save it to your Desktop.Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.If you get Unsupported operating system. Aborting now, just reboot and try again.A Notepad document should open automatically called checkup.txt.Please Post the contents of that document.If you can't post it, attach itMrC
  10. Not much showing...a couple of items need attention. What was the file you clicked on???? ================================= Download the attached fixlist.txt to the same folder as FRST.exe/FRST64.exe. Run FRST.exe/FRST64.exe and click Fix only once and wait The tool will create a log (Fixlog.txt) in the folder, please post it to your reply. =============================== Have you ran a scan with your Kaspersky Internet Security, if not please do so. MrC fixlist.txt
  11. Welcome to the forum. (Do what you can) General P2P/Piracy Warning: <====><====><====><====><====><====><====><====> Please enable your system to show hidden files: http://www.bleepingcomputer.com/tutorials/how-to-see-hidden-files-in-windows/ 1. Please run a Threat Scan with Malwarebytes (if possible) Start Malwarebytes 2.0......... Click on Settings > Detection and Protection > Non-Malware Protection > PUP (Potentially Unwanted Program) detections > Make sure it's set to Treat detections as malware Same for PUM (Potent
  12. Please uninstall this program if possible: Search Protect (HKLM-x32\...\SearchProtect) (Version: 2.18.20.209 - Search Protect) =========================== Download the attached fixlist.txt to the same folder as FRST.exe/FRST64.exe. Run FRST.exe/FRST64.exe and click Fix only once and wait The tool will create a log (Fixlog.txt) in the folder, please post it to your reply. ========================== Lets check for any adware/spyware now: Please download AdwCleaner from HERE or HERE to your desktop. Double click on AdwCleaner.exe to run the tool. Vista/Windows 7/8 users right-click and selec
  13. Great!...let's see if we missed anything: Please re-scan with FRST and Make sure the Addition Box is checked. http://www.fixitpc.pl/picasso/images/malware/tools/frst/frst_win05.png Post or attach the 2 logs FRST.txt and Addition.txt MrC
  14. No, if something comes up, Nathan will know. If there's no other problems, I'm going to have this topic closed. Take a look at My Preventive Maintenance to avoid being infected again. Good Luck and Thanks for using the forum, MrC
  15. Welcome to the forum. (Do what you can) General P2P/Piracy Warning: <====><====><====><====><====><====><====><====> Please enable your system to show hidden files: http://www.bleepingcomputer.com/tutorials/how-to-see-hidden-files-in-windows/ 1. Please run a Threat Scan with Malwarebytes (if possible) Start Malwarebytes 2.0......... Click on Settings > Detection and Protection > Non-Malware Protection > PUP (Potentially Unwanted Program) detections > Make sure it's set to Treat detections as malware Same for PUM (Potent
  16. How are we doing?? Do you still need help or can I close this post?? MrC
  17. Welcome to the forum. Here's the bible of that infection: http://www.bleepingcomputer.com/virus-removal/cryptowall-ransomware-information Your files are most likely gone but you can try the methods listed in the link below to retrieve them: http://www.bleepingcomputer.com/virus-removal/cryptowall-ransomware-information#restore The virus usually deletes itself after doing it's damage. ============================== MrC
  18. No....... Leave Java SE Runtime Environment 7u79 installed (that's what I have installed on my XP pro), it's the latest version that will work on XP. Support for XP has ended, that's why you see that message. To check what version you have installed, open up the Java Control Panel (it's in your Contol Panel) click the General tab, now click About. That will give you the version installed. On the Update tab, un-check "Check for updates automatically" (there are none) ============================= For added computer security, it's recommended to Disable Java through the Java Control Pa
  19. Welcome to the forum.....What a mess!!!! Before we begin, please create a new system restore point and....... Download Delfix from Here and save it to your desktop. Place a check mark in front of .......Create registry backup <---only!Uncheck the rest!Click the Run button. Close the tool out when it's done....we'll use it later. ================================== Please uninstall all of these programs if possible. You can use Revo Uninstaller Free to ease the process if needed: Please download and install Revo Uninstaller Free http://www.revouninstaller.com/start_freeware_download.ht
  20. Yes, of course I can uninstall IOBit's Advanced Systemcare and SmartDefrag. Shame on them for plagiarizing from MalwareBytes. This stuff is useless: (uninstall it) Advanced SystemCare 5 (HKLM\...\Advanced SystemCare 5_is1) (Version: 5.0.0 - IObit) Smart Defrag 2 (HKLM\...\Smart Defrag 2_is1) (Version: 2.2 - IObit) Well, regarding System Restore - currently I now have about 5.5 gigs of free hard drive space. Would that be enough to put System Restore back on and the percentage down to 2%? i see I also could do a "Compress old files on hard drive" to salvage another 5 gigs or so. Do you think
  21. IObit software: https://forums.malwarebytes.org/index.php?/topic/29681-iobit-steals-malwarebytes-intellectual-property/ ================================= You do have it on your system: Add/Remove programs: Advanced SystemCare 5 (HKLM\...\Advanced SystemCare 5_is1) (Version: 5.0.0 - IObit) Smart Defrag 2 (HKLM\...\Smart Defrag 2_is1) (Version: 2.2 - IObit) Files: (IObit) C:\Program Files\IObit\Advanced SystemCare 5\ASCService.exe Task: C:\WINDOWS\Tasks\SmartDefrag_Startup.job => C:\Program Files\IObit\Smart Defrag 2\SmartDefrag.exe 2011-12-22 15:29 - 2011-04-21 17:54 - 00347024 _____ ()
  22. Your logs look pretty good, this virus usually deletes itself after it does it's damage. ============================= IObit <-------we don't recommend programs from this company ============================== You have system restore disabled but you have all of these restore points still on the system. Way too many and they're taking up a large amount of disk space. You should delete all of them except the most recent couple. Then move the Disk Space Slider way down to about 2% ============================================== There are however, 8779 entries of the "HELP_ENCRYPT*.*"
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