Screen turns white after startup - infected

[bipster10]

Hello,

 

While I was checking my email, I got a large pop-up on my screen. It said something about it was the government and i had to pay a fine or something. I got something like this earlier so I knew it was a virus. I shut off my laptop and now it logs me off anytime I try to start in any kind of safe-mode. However, when I log in normally, my screen goes completely white. Can anyone help me remove this?

 

Thanks!

[MrCharlie]

Welcome to the forum, here's how we deal with that malware:

• Please download Farbar Recovery Scan Tool and save it to a flash drive.

  Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

  Plug the flash drive into the infected PC.

• If you are using Windows 8 consult How to use the Windows 8 System Recovery Environment Command Prompt to enter System Recovery Command prompt.

  If you are using Vista or Windows 7 enter System Recovery Options.

  To enter System Recovery Options from the Advanced Boot Options:

  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.
  Note: In case you can not enter System Recovery Options by using F8 method, you can use Windows installation disc, or make a repair disc. Any Windows installation disc or a repair disc made on another computer can be used.

  To make a repair disk on Windows 7 consult: http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html

  To enter System Recovery Options by using Windows installation disc:

  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
• On the System Recovery Options menu you will get the following options:

  • • Startup Repair

      System Restore

      Windows Complete PC Restore

      Windows Memory Diagnostic Tool

      Command Prompt

      Select Command Prompt

      Once in the Command Prompt:

  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive letter and close the notepad.
  • In the command window type e:\frst (for x64 bit version type e:\frst64) and press Enter

    Note: Replace letter e with the drive letter of your flash drive.

  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

MrC

[bipster10]

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 16-05-2013 (ATTENTION: FRST version is 75 days old)

Ran by SYSTEM on 30-07-2013 13:56:07

Running from G:\Fix

Windows 7 Home Premium (X64) OS Language: English(US)

Internet Explorer Version 9

Boot Mode: Recovery

The current controlset is ControlSet001

ATTENTION!:=====> FRST is updated to run from normal or Safe mode to produce a full FRST.txt log and an extra Addition.txt log.

 

==================== Registry (Whitelisted) ==================

 

HKLM\...\Run: [synTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe [1808168 2009-06-18] (Synaptics Incorporated)

HKLM\...\Run: [cAudioFilterAgent] C:\Program Files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe [495104 2009-07-14] (Conexant Systems, Inc.)

HKLM\...\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" [171520 2009-08-17] (Sun Microsystems, Inc.)

HKLM-x32\...\Run: [QPService] "C:\Program Files (x86)\HP\QuickPlay\QPService.exe" [468264 2009-06-23] (CyberLink Corp.)

HKLM-x32\...\Run: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start [323640 2009-11-24] ( Hewlett-Packard Development Company, L.P.)

HKLM-x32\...\Run: [updatePRCShortCut] "C:\Program Files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Recovery" UpdateWithCreateOnce "Software\CyberLink\PowerRecover" [222504 2009-05-19] (CyberLink Corp.)

HKLM-x32\...\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe [54576 2008-12-08] (Hewlett-Packard)

HKLM-x32\...\Run: []  [x]

HKLM-x32\...\Run: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe [498744 2009-07-23] (Hewlett-Packard)

HKLM-x32\...\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe" [30040 2009-02-26] (Microsoft Corporation)

HKLM-x32\...\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" [248552 2010-05-14] (Sun Microsystems, Inc.)

HKLM-x32\...\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime [421888 2010-11-29] (Apple Inc.)

HKLM-x32\...\Run: [bncsaui.exe] %ProgramFiles%\Bradford Networks\Persistent Agent\bncsaui.exe [2625304 2010-09-29] (Bradford Networks)

HKLM-x32\...\Run: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG10\avgtray.exe [2345592 2012-08-01] (AVG Technologies CZ, s.r.o.)

HKLM-x32\...\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [59280 2012-05-30] (Apple Inc.)

HKLM-x32\...\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" [421776 2012-06-07] (Apple Inc.)

HKLM-x32\...\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [958576 2013-04-04] (Adobe Systems Incorporated)

HKU\Default\...\Run: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe autorun=AUTORUN [1668664 2009-07-15] (Hewlett-Packard)

HKU\Default\...\Policies\system: [WallpaperStyle] 2

HKU\Default User\...\Run: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe autorun=AUTORUN [1668664 2009-07-15] (Hewlett-Packard)

HKU\Default User\...\Policies\system: [WallpaperStyle] 2

HKU\Owner\...\Run: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe autorun=AUTORUN [1668664 2009-07-15] (Hewlett-Packard)

HKU\Owner\...\Run: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden [2363392 2010-01-22] (Hewlett-Packard Company)

HKU\Owner\...\Run: [sUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe [5629312 2013-01-07] (SUPERAntiSpyware.com)

HKU\Owner\...\Run: [EA Core] "C:\Program Files (x86)\Electronic Arts\EADM\Core.exe" -silent [3325952 2009-03-28] (Electronic Arts)

HKU\Owner\...\Winlogon: [shell] explorer.exe,C:\Users\Owner\AppData\Roaming\skype.dat [125440 2011-11-16] (MoonDev Software Group) <==== ATTENTION 

Startup: C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MagicDisc.lnk

ShortcutTarget: MagicDisc.lnk -> C:\Program Files (x86)\MagicDisc\MagicDisc.exe (MagicISO, Inc.)

Startup: C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2007 Screen Clipper and Launcher.lnk

ShortcutTarget: OneNote 2007 Screen Clipper and Launcher.lnk -> C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE (Microsoft Corporation)

BootExecute: autocheck autochk * C:\PROGRA~2\AVG\AVG10\avgchsva.exe /syncC:\PROGRA~2\AVG\AVG10\avgrsa.exe /sync /restart

 

==================== Services (Whitelisted) =================

 

S2 !SASCORE; C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE [140672 2013-01-07] (SUPERAntiSpyware.com)

S2 AVGIDSAgent; C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe [7391072 2012-01-31] (AVG Technologies CZ, s.r.o.)

S2 avgwd; C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe [269520 2011-02-08] (AVG Technologies CZ, s.r.o.)

S2 BNPagent; C:\Program Files (x86)\Bradford Networks\Persistent Agent\bndaemon.exe [3067672 2010-09-29] (Bradford Networks)

S2 PnkBstrA; C:\Windows\SysWow64\PnkBstrA.exe [66872 2011-07-07] ()

S2 PnkBstrB; C:\Windows\SysWow64\PnkBstrB.exe [107832 2011-07-07] ()

S2 RichVideo; C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe [247152 2009-01-21] ()

 

==================== Drivers (Whitelisted) ====================

 

S3 AVGIDSDriver; C:\Windows\System32\DRIVERS\AVGIDSDriver.Sys [118864 2011-05-27] (AVG Technologies CZ, s.r.o. )

S0 AVGIDSEH; C:\Windows\System32\DRIVERS\AVGIDSEH.Sys [26704 2011-02-22] (AVG Technologies CZ, s.r.o. )

S3 AVGIDSFilter; C:\Windows\System32\DRIVERS\AVGIDSFilter.Sys [29264 2011-02-10] (AVG Technologies CZ, s.r.o. )

S1 Avgldx64; C:\Windows\System32\DRIVERS\avgldx64.sys [312160 2012-11-12] (AVG Technologies CZ, s.r.o.)

S1 Avgmfx64; C:\Windows\System32\DRIVERS\avgmfx64.sys [41552 2011-03-01] (AVG Technologies CZ, s.r.o.)

S0 Avgrkx64; C:\Windows\System32\DRIVERS\avgrkx64.sys [37456 2011-03-16] (AVG Technologies CZ, s.r.o.)

S1 Avgtdia; C:\Windows\System32\DRIVERS\avgtdia.sys [377936 2011-04-04] (AVG Technologies CZ, s.r.o.)

S1 SASDIFSV; C:\Program Files\SUPERAntiSpyware\SASDIFSV64.SYS [14928 2011-07-22] (SUPERAdBlocker.com and SUPERAntiSpyware.com)

S1 SASKUTIL; C:\Program Files\SUPERAntiSpyware\SASKUTIL64.SYS [12368 2011-07-12] (SUPERAdBlocker.com and SUPERAntiSpyware.com)

S3 catchme; \??\C:\ComboFix\catchme.sys [x]

S4 eabfiltr; 

S3 EagleX64; \??\C:\Windows\system32\drivers\EagleX64.sys [x]

S3 RtsUIR; system32\DRIVERS\Rts516xIR.sys [x]

S3 USBCCID; system32\DRIVERS\RtsUCcid.sys [x]

 

==================== NetSvcs (Whitelisted) ===================

 

 

==================== One Month Created Files and Folders ========

 

2013-07-30 09:31 - 2013-07-30 09:45 - 00000004 ____A C:\Users\Owner\AppData\Roaming\skype.ini

2013-07-29 11:58 - 2013-07-30 09:39 - 00000672 ____A C:\Windows\setupact.log

2013-07-29 11:58 - 2013-07-29 11:58 - 00000000 ____A C:\Windows\setuperr.log

2013-07-28 13:02 - 2013-07-28 13:02 - 00002172 ____A C:\Users\Public\Desktop\Google Earth.lnk

2013-07-18 17:15 - 2013-07-18 17:15 - 00260909 ____A C:\Users\Owner\Documents\lol.wma

2013-07-12 10:31 - 2013-06-11 15:43 - 14329856 ____A (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll

2013-07-12 10:31 - 2013-06-11 15:43 - 02877440 ____A (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll

2013-07-12 10:31 - 2013-06-11 15:43 - 01767936 ____A (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll

2013-07-12 10:31 - 2013-06-11 15:43 - 01141248 ____A (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll

2013-07-12 10:31 - 2013-06-11 15:43 - 00690688 ____A (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll

2013-07-12 10:31 - 2013-06-11 15:43 - 00493056 ____A (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll

2013-07-12 10:31 - 2013-06-11 15:43 - 00039424 ____A (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll

2013-07-12 10:31 - 2013-06-11 15:42 - 13760512 ____A (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll

2013-07-12 10:31 - 2013-06-11 15:42 - 02046976 ____A (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll

2013-07-12 10:31 - 2013-06-11 15:42 - 00391168 ____A (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll

2013-07-12 10:31 - 2013-06-11 15:42 - 00109056 ____A (Microsoft Corporation) C:\Windows\SysWOW64\iesysprep.dll

2013-07-12 10:31 - 2013-06-11 15:42 - 00061440 ____A (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll

2013-07-12 10:31 - 2013-06-11 15:42 - 00033280 ____A (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll

2013-07-12 10:31 - 2013-06-11 15:26 - 02241024 ____A (Microsoft Corporation) C:\Windows\System32\wininet.dll

2013-07-12 10:31 - 2013-06-11 15:26 - 01365504 ____A (Microsoft Corporation) C:\Windows\System32\urlmon.dll

2013-07-12 10:31 - 2013-06-11 15:26 - 00051712 ____A (Microsoft Corporation) C:\Windows\System32\ie4uinit.exe

2013-07-12 10:31 - 2013-06-11 15:25 - 19238912 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.dll

2013-07-12 10:31 - 2013-06-11 15:25 - 15404032 ____A (Microsoft Corporation) C:\Windows\System32\ieframe.dll

2013-07-12 10:31 - 2013-06-11 15:25 - 03958784 ____A (Microsoft Corporation) C:\Windows\System32\jscript9.dll

2013-07-12 10:31 - 2013-06-11 15:25 - 02648576 ____A (Microsoft Corporation) C:\Windows\System32\iertutil.dll

2013-07-12 10:31 - 2013-06-11 15:25 - 00855552 ____A (Microsoft Corporation) C:\Windows\System32\jscript.dll

2013-07-12 10:31 - 2013-06-11 15:25 - 00603136 ____A (Microsoft Corporation) C:\Windows\System32\msfeeds.dll

2013-07-12 10:31 - 2013-06-11 15:25 - 00526336 ____A (Microsoft Corporation) C:\Windows\System32\ieui.dll

2013-07-12 10:31 - 2013-06-11 15:25 - 00136704 ____A (Microsoft Corporation) C:\Windows\System32\iesysprep.dll

2013-07-12 10:31 - 2013-06-11 15:25 - 00067072 ____A (Microsoft Corporation) C:\Windows\System32\iesetup.dll

2013-07-12 10:31 - 2013-06-11 15:25 - 00053248 ____A (Microsoft Corporation) C:\Windows\System32\jsproxy.dll

2013-07-12 10:31 - 2013-06-11 15:25 - 00039936 ____A (Microsoft Corporation) C:\Windows\System32\iernonce.dll

2013-07-12 10:31 - 2013-06-11 14:51 - 00071680 ____A (Microsoft Corporation) C:\Windows\SysWOW64\RegisterIEPKEYs.exe

2013-07-12 10:31 - 2013-06-11 14:50 - 00089600 ____A (Microsoft Corporation) C:\Windows\System32\RegisterIEPKEYs.exe

2013-07-12 10:31 - 2013-06-06 19:22 - 02706432 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.tlb

2013-07-12 10:31 - 2013-06-06 18:37 - 02706432 ____A (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb

2013-07-09 13:12 - 2013-06-03 22:00 - 00624128 ____A (Microsoft Corporation) C:\Windows\System32\qedit.dll

2013-07-09 13:12 - 2013-06-03 20:53 - 00509440 ____A (Microsoft Corporation) C:\Windows\SysWOW64\qedit.dll

2013-07-09 13:12 - 2013-05-05 22:03 - 01887744 ____A (Microsoft Corporation) C:\Windows\System32\WMVDECOD.DLL

2013-07-09 13:12 - 2013-05-05 20:56 - 01620480 ____A (Microsoft Corporation) C:\Windows\SysWOW64\WMVDECOD.DLL

2013-07-09 13:11 - 2013-06-04 19:34 - 03153920 ____A (Microsoft Corporation) C:\Windows\System32\win32k.sys

2013-07-09 13:11 - 2013-04-02 14:51 - 01643520 ____A (Microsoft Corporation) C:\Windows\System32\DWrite.dll

2013-07-09 13:10 - 2013-04-09 15:34 - 01247744 ____A (Microsoft Corporation) C:\Windows\SysWOW64\DWrite.dll

2013-07-06 11:52 - 2013-07-06 12:00 - 733120512 ____A C:\Users\Owner\Desktop\Pumping Iron (Arnold Schwarzenegger) [XviD].avi

2013-07-04 20:11 - 2013-07-04 20:11 - 00000000 ____D C:\Users\Owner\AppData\Local\{AD53A0B4-DAC7-41E1-9C1F-71AF18805715}

2013-07-04 16:28 - 2013-07-04 16:28 - 00000000 ____D C:\Program Files (x86)\Mozilla Firefox

 

==================== One Month Modified Files and Folders =======

 

2013-07-30 09:45 - 2013-07-30 09:31 - 00000004 ____A C:\Users\Owner\AppData\Roaming\skype.ini

2013-07-30 09:43 - 2009-10-23 08:45 - 01239428 ____A C:\Windows\WindowsUpdate.log

2013-07-30 09:40 - 2011-01-30 15:43 - 00000437 ____A C:\Windows\System32\Drivers\etc\hosts.ics

2013-07-30 09:40 - 2009-10-23 08:59 - 00000290 ____A C:\ProgramData\hpqp.ini

2013-07-30 09:39 - 2013-07-29 11:58 - 00000672 ____A C:\Windows\setupact.log

2013-07-30 09:39 - 2011-02-17 12:57 - 00000892 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job

2013-07-30 09:39 - 2009-07-13 21:08 - 00000006 ___AH C:\Windows\Tasks\SA.DAT

2013-07-30 09:09 - 2012-07-06 16:45 - 00000830 ____A C:\Windows\Tasks\Adobe Flash Player Updater.job

2013-07-30 08:37 - 2011-02-17 12:57 - 00000896 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job

2013-07-30 06:55 - 2011-05-12 06:14 - 00000000 ____D C:\Windows\System32\Drivers\AVG

2013-07-29 11:58 - 2013-07-29 11:58 - 00000000 ____A C:\Windows\setuperr.log

2013-07-29 10:43 - 2009-11-30 20:48 - 00000052 ____A C:\Windows\SysWOW64\DOErrors.log

2013-07-29 10:42 - 2012-06-04 10:21 - 00000000 ____A C:\Windows\System32\HP_ActiveX_Patch_NOT_DETECTED.txt

2013-07-28 17:35 - 2009-07-13 20:45 - 00023248 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0

2013-07-28 17:35 - 2009-07-13 20:45 - 00023248 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0

2013-07-28 13:02 - 2013-07-28 13:02 - 00002172 ____A C:\Users\Public\Desktop\Google Earth.lnk

2013-07-28 13:02 - 2011-02-17 12:57 - 00000000 ____D C:\Program Files (x86)\Google

2013-07-25 10:00 - 2012-05-02 19:24 - 00000000 ____D C:\Users\Owner\AppData\Local\TSVNCache

2013-07-24 19:30 - 2010-11-01 19:40 - 00000000 ____A C:\Users\Owner\AppData\Local\prvlcl.dat

2013-07-18 17:15 - 2013-07-18 17:15 - 00260909 ____A C:\Users\Owner\Documents\lol.wma

2013-07-12 12:56 - 2012-09-15 21:28 - 00000332 ____A C:\Windows\Tasks\HPCeeScheduleForOwner.job

2013-07-12 10:54 - 2009-07-13 20:45 - 00433824 ____A C:\Windows\System32\FNTCACHE.DAT

2013-07-12 10:53 - 2013-03-14 05:04 - 00000000 ____D C:\Program Files\Microsoft Silverlight

2013-07-12 10:53 - 2013-03-14 05:04 - 00000000 ____D C:\Program Files (x86)\Microsoft Silverlight

2013-07-12 10:53 - 2012-07-08 06:36 - 00000000 ____D C:\Program Files (x86)\Mozilla Maintenance Service

2013-07-12 10:50 - 2009-07-13 21:32 - 00000000 ____D C:\Program Files\Windows Defender

2013-07-12 10:50 - 2009-07-13 21:32 - 00000000 ____D C:\Program Files (x86)\Windows Defender

2013-07-12 10:40 - 2009-07-13 21:13 - 00740814 ____A C:\Windows\System32\PerfStringBackup.INI

2013-07-12 10:35 - 2009-11-29 13:39 - 78185248 ____A (Microsoft Corporation) C:\Windows\System32\MRT.exe

2013-07-12 10:34 - 2009-12-17 16:46 - 00000000 ____D C:\ProgramData\Microsoft Help

2013-07-06 12:00 - 2013-07-06 11:52 - 733120512 ____A C:\Users\Owner\Desktop\Pumping Iron (Arnold Schwarzenegger) [XviD].avi

2013-07-06 12:00 - 2011-04-30 22:12 - 00000000 ____D C:\Users\Owner\AppData\Roaming\BitTorrent

2013-07-04 20:12 - 2010-10-31 16:18 - 00000000 ____D C:\Users\Owner\AppData\Local\Windows Live

2013-07-04 20:11 - 2013-07-04 20:11 - 00000000 ____D C:\Users\Owner\AppData\Local\{AD53A0B4-DAC7-41E1-9C1F-71AF18805715}

2013-07-04 16:28 - 2013-07-04 16:28 - 00000000 ____D C:\Program Files (x86)\Mozilla Firefox

2013-07-03 17:37 - 2009-07-13 21:08 - 00032540 ____A C:\Windows\Tasks\SCHEDLGU.TXT

 

Other Malware:

===========

C:\Users\Owner\AppData\Roaming\skype.dat

C:\Users\Owner\AppData\Roaming\skype.ini

 

==================== Known DLLs (Whitelisted) ================

 

 

==================== Bamital & volsnap Check =================

 

C:\Windows\System32\winlogon.exe => MD5 is legit

C:\Windows\System32\wininit.exe => MD5 is legit

C:\Windows\SysWOW64\wininit.exe => MD5 is legit

C:\Windows\explorer.exe => MD5 is legit

C:\Windows\SysWOW64\explorer.exe => MD5 is legit

C:\Windows\System32\svchost.exe => MD5 is legit

C:\Windows\SysWOW64\svchost.exe => MD5 is legit

C:\Windows\System32\services.exe => MD5 is legit

C:\Windows\System32\User32.dll => MD5 is legit

C:\Windows\SysWOW64\User32.dll => MD5 is legit

C:\Windows\System32\userinit.exe => MD5 is legit

C:\Windows\SysWOW64\userinit.exe => MD5 is legit

C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

 

==================== EXE ASSOCIATION =====================

 

HKLM\...\.exe: exefile => OK

HKLM\...\exefile\DefaultIcon: %1 => OK

HKLM\...\exefile\open\command: "%1" %* => OK

 

==================== Restore Points  =========================

 

Restore point made on: 2013-07-11 16:44:34

Restore point made on: 2013-07-14 15:00:37

Restore point made on: 2013-07-21 15:00:36

Restore point made on: 2013-07-28 15:00:59

 

==================== Memory info =========================== 

 

Percentage of memory in use: 30%

Total physical RAM: 1979.2 MB

Available physical RAM: 1365.79 MB

Total Pagefile: 1979.2 MB

Available Pagefile: 1351.36 MB

Total Virtual: 8192 MB

Available Virtual: 8191.87 MB

 

==================== Drives ================================

 

Drive c: () (Fixed) (Total:136.98 GB) (Free:44.83 GB) NTFS (Disk=0 Partition=2) ==>[system with boot components (obtained from reading drive)]

Drive e: (RECOVERY) (Fixed) (Total:11.87 GB) (Free:2 GB) NTFS (Disk=0 Partition=3) ==>[system with boot components (obtained from reading drive)]

Drive f: (Sims3) (CDROM) (Total:5.54 GB) (Free:0 GB) UDF

Drive g: (STORE N GO) (Removable) (Total:7.45 GB) (Free:3.57 GB) FAT32 (Disk=1 Partition=1)

Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS

Drive y: (SYSTEM) (Fixed) (Total:0.19 GB) (Free:0.16 GB) NTFS (Disk=0 Partition=1) ==>[system with boot components (obtained from reading drive)]

 

==================== MBR & Partition Table ==================

 

========================================================

Disk: 0 (Size: 149 GB) (Disk ID: 135C058F)

Partition 1: (Active) - (Size=199 MB) - (Type=07 NTFS)

Partition 2: (Not Active) - (Size=137 GB) - (Type=07 NTFS)

Partition 3: (Not Active) - (Size=12 GB) - (Type=07 NTFS)

 

========================================================

Disk: 1 (Size: 7 GB) (Disk ID: 00000000)

Partition 1: (Not Active) - (Size=7 GB) - (Type=0B)

 

 

Last Boot: 2013-07-23 11:17

 

==================== End Of Log ============================

[MrCharlie]

OK, here you go......this should get you going:

Please download the attached fixlist.txt and copy it to your flashdrive.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

On Vista or Windows 7: Now please enter System Recovery Options. (as you did before)

Run FRST64 or FRST (which ever one you're using) and press the Fix button just once and wait.

The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.

See if the computer boots normally now and if so..........

Download Malwarebytes Anti-Rootkit from HERE

• Unzip the contents to a folder in a convenient location.
• Open the folder where the contents were unzipped and run mbar.exe
• Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
• Click on the Cleanup button to remove any threats and reboot if prompted to do so.
• Wait while the system shuts down and the cleanup process is performed.
• Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
• When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt

To attach a log if needed:

Bottom right corner of this page.

New window that comes up.

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot. It's located in the Plugins folder which is in the MBAR folder.

Just run fixdamage.exe.

Verify that they are now functioning normally.

MrC

[bipster10]

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 16-05-2013

Ran by SYSTEM at 2013-07-30 14:13:43 Run:2

Running from G:\

Boot Mode: Recovery

==============================================

 

HKEY_USERS\Owner\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\\Shell => Value deleted successfully.

C:\Users\Owner\AppData\Roaming\skype.dat => Moved successfully.

C:\Users\Owner\AppData\Roaming\skype.ini => Moved successfully.

 

==== End of Fixlog ==

 

 

 

 

the two mbar logs are attached

mbar-log-2013-07-30 (14-25-15).txt

system-log.txt

[MrCharlie]

How is it???

Lets check for any adware while you're here:

Please download AdwCleaner from here and save it on your Desktop.

AdwCleaner is a reliable removal tool for Adware, Foistware, toolbars and potentially unwanted programs.

AdwCleaner is a tool that deletes :

· Adwares (software ads)

· PUP/LPI (Potentially Undesirable Program)

· Toolbars

· Hijacker (Hijack of the browser's homepage)

It works with a Search and Deletion method. It can be easily uninstalled using the "Uninstall" mode.

• Right-click on adwcleaner.exe and select Run As Administrator (for XP just double click) to launch the application.
• Now click on the Search tab.
• Please post the contents of the log-file created in your next post.

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

Note:

Please look over what was found......especially any folders, we're going to permanently delete it all in the next step....if there's something you may want to keep...please let me know and I'll explain to why it shouldn't be on your system.

If you see AVG Secure Search being targeted for deletion, Here's Why and Here. You can always Reinstall it.

Please note that Antivir Webguard uses ASK Toolbar as part of its web security. If you remove ASK by using Adwcleaner, Antivir Webguard will no longer work properly. Therefore, if you use this program please use the instructions below to access the options screen where you should enable /DisableAskDetections before using AdwCleaner.

You can click on the question mark (?) in the upper left corner of the program and then click on Options. You will then be presented with a dialog where you can disable various detections. These options are described below:

/DisableAskDetection - This option disables Ask Toolbar detection.

MrC

[bipster10]

It seems to be running fine. Thanks again for all of your help!

 

Here is the log for AdwCleaner.

 

# AdwCleaner v2.301 - Logfile created 07/30/2013 at 14:53:19

# Updated 16/05/2013 by Xplode

# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)

# User : Owner - SHREDFEST

# Boot Mode : Normal

# Running from : C:\Users\Owner\Desktop\adwcleaner.exe

# Option [search]

 

 

***** [services] *****

 

 

***** [Files / Folders] *****

 

 

***** [Registry] *****

 

 

***** [internet Browsers] *****

 

-\\ Internet Explorer v10.0.9200.16635

 

[OK] Registry is clean.

 

-\\ Mozilla Firefox v22.0 (en-US)

 

File : C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\ukzgnjr5.default\prefs.js

 

[OK] File is clean.

 

*************************

 

AdwCleaner[R1].txt - [10417 octets] - [17/05/2013 13:49:02]

AdwCleaner[R2].txt - [10478 octets] - [17/05/2013 13:52:39]

AdwCleaner[R3].txt - [10539 octets] - [17/05/2013 13:54:58]

AdwCleaner[R4].txt - [852 octets] - [30/07/2013 14:53:19]

AdwCleaner[s1].txt - [10788 octets] - [17/05/2013 14:13:50]

 

########## EOF - C:\AdwCleaner[R4].txt - [972 octets] ##########

[MrCharlie]

Clean......

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt.
• Please Post the contents of that document.
• Do Not Attach It!!!

MrC

[bipster10]

 Results of screen317's Security Check version 0.99.71  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 10  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
AVG Anti-Virus Free Edition 2011   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.70.0.1100  
 Out of date Malwarebytes Anti-Malware installed!
 CCleaner     
 Java 6 Update 21  
 Java version out of Date!
 Adobe Flash Player 11.7.700.224  
 Adobe Reader XI  
 Mozilla Firefox (22.0)
````````Process Check: objlist.exe by Laurent````````  
 AVG avgwdsvc.exe
 AVG avgtray.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````
 

[MrCharlie]

Out dated programs on the system are vulnerable to malware.
Please update or uninstall them:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Malwarebytes Anti-Malware version 1.70.0.1100
Out of date Malwarebytes Anti-Malware installed! <---please update should e version 1.75.0.1300

-----------------------------------------------------


Java™ 6 Update 21 <-----uninstall from your add/remove programs
Java version out of Date! <-------Download and install the latest version (Version 25) from Here
Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

-----------------------------------------------------

Any other programs or logs you can manually delete.
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again. (may be down right now)
Cached version:
http://webcache.googleusercontent.com/search?q=cache:T4_y-D1qZAoJ:maddoktor2.com/forums/index.php%3Ftopic%3D46886.0+&cd=3&hl=en&ct=clnk&gl=us

Good Luck and Thanks for using the forum, MrC

[bipster10]

I want to thank you again for all of your help. One more question I have is do you have any guides on how to reformat computers? It is a windows 7 hp and I do not have any of the cd's. I feel like my computer may need to be reformatted pretty soon.

[MrCharlie]

What kind of computer is it??

Most computers today don't come with cds or dvds of the operating system, they usually have a restore or repair partition on them.

MrC

[bipster10]

HP G60 Notebook PC

[MrCharlie]

Drive c: () (Fixed) (Total:136.98 GB) (Free:44.83 GB) NTFS (Disk=0 Partition=2) ==>[system with boot components (obtained from reading drive)]

Drive e: (RECOVERY) (Fixed) (Total:11.87 GB) (Free:2 GB) NTFS (Disk=0 Partition=3) ==>[system with boot components (obtained from reading drive)]

Drive f: (Sims3) (CDROM) (Total:5.54 GB) (Free:0 GB) UDF

Drive g: (STORE N GO) (Removable) (Total:7.45 GB) (Free:3.57 GB) FAT32 (Disk=1 Partition=1)

Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS

Drive y: (SYSTEM) (Fixed) (Total:0.19 GB) (Free:0.16 GB) NTFS (Disk=0 Partition=1) ==>[system with boot components (obtained from reading drive)]

 

According to the logs you do have a Recovery Partition on the system, if it's Windows 7 or Vista I wouldn't know.

If you upgraded from Vista to W7, you should have a disk.

If it came with W7 installed, then the recovery Partition should work.

I would contact HP support and ask them to be sure .

MrC

[AdvancedSetup]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

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