dds logs for malware scan

[pit]

Hi everybody,

I want to be sure my pc is not infected and i followed the instruction indicated by one of the moderators of the forum. I downloaded dds.scr and I'm gonna post the content of the 2 logs

The txt files are attached to the message

Thank u very much!

attach.txt

dds.txt

[D-FRED-BROWN]

Hello pit and welcome to Malwarebytes!

I am D-FRED-BROWN and I will be helping you.

Please print or save this topic. It will make it easier for you to follow the instructions and complete all of the necessary steps.

----------Step 1----------------

Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!

• Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
  Vista/Windows 7 users right-click and select Run As Administrator.
  
• If TDSSKiller does not run, try renaming it.
  
• To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  
• Click the Start Scan button.
  
• Do not use the computer during the scan
  
• If the scan completes with nothing found, click Close to exit.
  
• If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  
• Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  Note: If Cure is not an option, Skip instead, do not choose Delete unless instructed.
  
• A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  
• Copy and paste the contents of that file in your next reply.
  

----------Step 2----------------

Please download Malwarebytes Anti-Rootkit from HERE

• Unzip the contents to a folder in a convenient location.
  
• Open the folder where the contents were unzipped and run mbar.exe
  
• Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  
• Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  
• Wait while the system shuts down and the cleanup process is performed.
  
• Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  
• When done, please post the two logs produced they will be in the MBAR folder... mbar-log.txt and system-log.txt
  

----------Step 3----------------

Please download ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingc...to-use-combofix

***IMPORTANT: save ComboFix to your Desktop***

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Please go here to see a list of programs that should be disabled.

**Note: Do not mouseclick ComboFix's window while it's running. That may cause it to stall**

Please include the C:\ComboFix.txt in your next reply for further review.

NOTE: If you receive the message "illegal operation has been attempted on a registry key that has been marked for deletion", just reboot the computer.

----------Step 4----------------

Please download Security Check by screen317 from here or here.

• Save it to your Desktop.
  
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.
  

----------Step 5----------------

In your next reply, please include the following:

• TDSSKiller's logfile
  
• MBAR mbar-log.txt and system-log.txt
  
• ComboFix's report (C:\ComboFix.txt)
  
• Security Check checkup.txt
  

After that, please let me know: How is your computer running now? Do you have any questions or concerns you'd like me to address? Don't hesitate to ask.

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Note:

Please make sure you are subscribed to this topic: Click on the "Follow This Topic" Button (at the top right of this page), make sure that the "Receive notification" box is checked and that it is set to "Instantly"

-------> Your topic will be closed if you haven't replied within 3 days! <--------

(If I don't respond within 24 hours, please send me a PM)

-DFB

[pit]

Hi d-fred

thanks for all ur advice, i'm going to do all the things you've listed... but i am not so expert in informatics so it's gonna take a few time

I will post the logs as soon as possible

thanks again

[pit]

My pc is running normally, but I can't see a directory (windows/installer), where it's saied to be a program to uninstall some software I wanted to remove. Moreover today I received 4 suspicious mails (like spam i think). I fear to be infected by some rootkit so i will do as soon as all the scan u say

thank u very much!

[D-FRED-BROWN]

Please post the logs I requested. That will give me an accurate idea of what we're facing, and we'll move on from there.

[pit]

ok here i'm attaching all the log files... it seems to be everything right... no threats or rootkits found, no cleanups have been done.... thanks for ur help, i'm waiting for your professional answer...

checkup.txt

ComboFix.txt

mbar-log-2013-05-23 (21-53-22).txt

system-log.txt

TDSSkiller'slogfile.txt

[D-FRED-BROWN]

Please do the following:

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the quotebox below into it:

KILLALL::

Driver::

79344995

88931673

File::

C:\Windows\System32\drivers\79344995.sys

C:\Windows\System32\drivers\88931673.sys

Reboot::

Save this as CFScript.txt, in the same location as ComboFix.exe

Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I shall require in your next reply.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

Please include the newly-created C:\ComboFix.txt in your next reply, and let me know how things are running now

[pit]

i think something's gone wrong...

I did what u saied but now when i try to open the combofix log or to open my browser or any other of my programs a window say to me that "a not allowed operation on a regitry system key signed for the elimination was attempted"(translate from italian).... in fact now i'm writing from another computer... What have i to do? I need to use my pc again as soon as possible.... I cannot do anything in this moment, even attach the log file of combofix... please help

I try to say what i think could be the problem... before to do the operation i tryed to cancel combofix previous log because i thought it could give prolem whith the new one and a windows asked me to give the a dministration permission, so i closed the window and didn't eliminate the previous log, so everything should be ok....have i to format everything or what else?

[pit]

i think something's gone wrong...

I did what u saied but now when i try to open the combofix log or to open my browser or any other of my programs a window say to me that "a not allowed operation on a regitry system key signed for the elimination was attempted"(translate from italian).... in fact now i'm writing from another computer... What have i to do? I need to use my pc again as soon as possible.... I cannot do anything in this moment, even attach the log file of combofix... please help

I try to say what i think could be the problem... before to do the operation i tryed to cancel combofix previous log because i thought it could give prolem whith the new one and a windows asked me to give the a dministration permission, so i closed the window and didn't eliminate the previous log, so everything should be ok....have i to format everything or what else?

EXCUSE ME...EVERYTHING'S OK I REEBOTED AGAIN AND EVERYTHING IS RUNNING LIKE BEFORE NOW.... HER'S THE LOG... THANK U SO MUCH!

ComboFix.txt

[D-FRED-BROWN]

Looking good. Are things running better now than before?

Please run a free online scan with the ESET Online Scanner

Note: You will need to use Internet Explorer for this scan.

1. Tick the box next to YES, I accept the Terms of Use.
   
2. Click Start
   
3. When asked, allow the ActiveX control to install
   
4. Click Start
   
5. Make sure that the options Remove found threats is Unchecked and the option Scan unwanted applications is checked
   
6. Click Scan
   Wait for the scan to finish
   
7. Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
   
8. Copy and paste that log as a reply to this topic
   

[pit]

ok eset found something in my download directory.... Effectively a few time ago a strange program was installed when i tried to update bit torrent... I instantly uninstalled it but the exe remain in my download directory....

the downloader of softonic i think it's not a problem... but i'm not sure.

What have i to do whit theese 3 files now?

My pc is running quite normally but i can't see the Windows/installer directory and i received spam to my university mail adress.

I'm thinking to put all my files on an external hard disk and to format the pc and after to scan just the hard disk, what do u think about?

thank 4 ur professional help i'm waiting 4 ur answers

log.txt

[D-FRED-BROWN]

Effectively a few time ago a strange program was installed when i tried to update bit torrent... I instantly uninstalled it but the exe remain in my download directory....

the downloader of softonic i think it's not a problem... but i'm not sure.

Peer-to-peer software or websites is a pretty common vector for malware to get on people's systems. I would advise you to stay away from that sort of stuff as much as possible.

What have i to do whit theese 3 files now?

You can go ahead and delete them.

I'm thinking to put all my files on an external hard disk and to format the pc and after to scan just the hard disk, what do u think about?

Yeah, that would be the safest way to ensure you're malware-free.

If you need help with reformatting and reinstalling, just let me know.

[pit]

ok thank u d-fred,

now my problem is that i have to save all my files on my external hard disk, but in this way i risk to pass the rootkit on it. Are there any scan procedure to control external memories (i would like to scan also my pendrives) after i use them to store all my data from the infected pc?

I'd like to know if ther's any method to kill the rootkit, so i could store all my data on the external memories without fear to infect them.

I run windows 7 on this pc but i haven't the system CD. I know that i could do the restore procedure to bring the pc at the factory beginning conditions. but i have not understand if there's any difference with the reformatting procedure, and if the effectiveness is the same.

last question: AM I INFECTED? all the scan i made revealed no infection but the last one (that however detect a .exe and not a installed application or something else radicated in the system). So i don't know what to think about the real security state of my system.

THANK U SO MUCH excuse the waterfall questions

[D-FRED-BROWN]

now my problem is that i have to save all my files on my external hard disk, but in this way i risk to pass the rootkit on it. Are there any scan procedure to control external memories (i would like to scan also my pendrives) after i use them to store all my data from the infected pc?

Yeah, just scan the removable drive with Malwarebytes or any other antivirus scan. You should be fine.

I run windows 7 on this pc but i haven't the system CD. I know that i could do the restore procedure to bring the pc at the factory beginning conditions. but i have not understand if there's any difference with the reformatting procedure, and if the effectiveness is the same.

Yeah a Factory Reset should be good enough.

I'm not seeing anything from your logs indicating you're still infected (you even said yourself the computer appears to be functioning normally). I would go ahead and copy everything over to the removable hard drive.

If you're worried about a potential rootkit, I'd encourage you to run a scan with Malwarebytes Anti-Rootkit: http://www.malwarebytes.org/products/mbar/

Let me know how things go.

[pit]

hi fred,

i'm studing how to recover my pc or how to do the factory reset... i stored all my data on my removable disk and now i'm doing another fast back up on dvd.... the problem is that i haven't got the cd with the operating system.... i found that to do the factory reset i have to go in contro panel click the advanced recovery option and select the return to the factory condition button.... is this procedure possible even if i haven't got the cd whit the windows installer? have i to do an image of the system or a recovery cd or what else? Is there any procedure i can start from during the booting pressing f8? I'm not expert but i want to do averything by myself and i need to be sure my action won't damage the functionality of my notebook.... thank u very much

[D-FRED-BROWN]

hi fred,

i'm studing how to recover my pc or how to do the factory reset... i stored all my data on my removable disk and now i'm doing another fast back up on dvd.... the problem is that i haven't got the cd with the operating system.... i found that to do the factory reset i have to go in contro panel click the advanced recovery option and select the return to the factory condition button.... is this procedure possible even if i haven't got the cd whit the windows installer? have i to do an image of the system or a recovery cd or what else? Is there any procedure i can start from during the booting pressing f8? I'm not expert but i want to do averything by myself and i need to be sure my action won't damage the functionality of my notebook.... thank u very much

Which company is the manufacturer of your computer? (i.e. HP, Toshiba, Lenovo, etc.)

[pit]

hp.... my pc in particullar is an hp pavillion dv6 1330sl

i know that there is a recovery manager

[D-FRED-BROWN]

Here's what you're looking for: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01867418&cc=us&dlc=en&lc=en&product=3860630&tmp_track_link=ot_search

You'll want to perform a "Factory Reset" as described there. Let me know if you have any questions.

[pit]

thank u fred

i already had read the article u linked and i think i will follow as soon as possible the instruction....

the alternative is to download a free version of windows from dreamspark (im a student) and to reinstall it to have a new clean OS without all the bloat ware hp utilities...

i'm gonna decide as soon as possible...

are there any good programs to make a system image i'd like to keep just in case something's going wrong?(a friend advice me on clonezilla)

[D-FRED-BROWN]

are there any good programs to make a system image i'd like to keep just in case something's going wrong?(a friend advice me on clonezilla)

Clonezilla is good. I've also heard good things about Paragon.

Let me know if you need anything.

[D-FRED-BROWN]

(bump)

Are you still with me? If your problems still persist, let me know and we'll go about fixing them.

If not, please let me know so I can close this topic.

-DFB

[Maurice Naggar]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

[screen317]

Topic reopened at request of topic starter.

[pit]

hi dfb,

 

thank u for reopening the thread,

i'm right now doing all the procedure to update window (very boring and very slow... 4 year of updates!)...

my pc now should be completley clean because how i said the recovery disks restored a new recovery partition (assuming the virus was here, but it's not sure)... can u give me some advice to scan my external hard drive and to keep my pc clean (now i have a norton trial version preinstalled, but it's not very good, fi the result was to take 2 virus in a week)? and some way to browse in a way as safe as possible (i discover comodo dragon, it seems to be very good)?

are there any articles or websites where i can get any other good advices (such as bleeping computer for examples)?

thanks, bye

[D-FRED-BROWN]

Sure. I'll provide you with some suggestions for security software below .

 

Please consider using these ideas to help secure your computer. While there is no way to guarantee safety when you use a computer, these steps will make it much less likely that you will need to endure another infection. While we really like to help people, we would rather help you protect yourself so that you won't need that help in the future.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates or get into the habit of checking Windows Update regularly. They usually have security updates every month. You can set Windows to notify you of Updates so that you can choose, but only do this if you believe you are able to understand which ones are needed. This is a crucial security measure.

-------------------

It is really dangerous to go online without an antivirus. Without one, you are extremely likely to get infected and the consequences could be even worse next time. All of the following are excellent free antiviruses. Be sure to only install one.

avast!.
AntiVir
AVG
Microsoft Security Essentials

-------------------

Please consider installing and running some of the following programs; they are either free or have free versions of commercial programs:

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features if you don't have the resident part of another anti-spyware program running.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent malware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for real-time protection against spyware and hijackers may be found here.

-------------------

Please, consider maintaining a firewall with HIPS (Host Intrusion Prevention Systems). Firewalls are extremely important and are the first part of your computer's defense. HIPS stops malware by monitoring its behavior and it's very important, too.
A firewall is a software program or piece of hardware that helps screen out hackers, viruses, and worms that try to reach your computer over the Internet.
If you are using the Windows Firewall please note that it doesn't monitor or block outbound traffic and is therefore less effective than other free alternatives.

These firewalls are good and do have free versions available

• Outpost Firewall Free
  Online Armor Firewall
  

A tutorial on understanding and using firewalls may be found here.

-------------------

Please keep your security programs up-to-date and run them whenever you suspect a problem to prevent malware problems. A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall and scanning anti-spyware program at a time.

-------------------

Note that there are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:

http://www.spywarewa...nti-spyware.htm

A similar category of programs is now called "scareware." Scareware programs are active infections that will pop-up on your computer and tell you that you are infected. If you look closely, it will usually have a name that looks like it might be legitimate, but it is NOT one of the programs you installed. It tells you to click and install it right away. If you click on any part of it, including the 'X' to close it, you may actually help it infect your computer further. Keeping protection updated and running resident protection can help prevent these infections. If it happens anyway, get offline as quickly as you can. Pull the internet connection cable or shut down the computer if you have to. Contact someone to help by using another computer if possible. These programs are also sometimes called 'rogues', but they are different than the older version of rogues mentioned above.

-------------------

Please consider using an alternate browser. Mozilla's Firefox browser is a very good alternative. In addition to being generally more secure than Internet Explorer, it has a very good built-in popup blocker and add-ons, like NoScripts, can make it even more secure. Opera is another good option.
If you are interested, Firefox may be downloaded from here
Opera is available here: http://www.opera.com/download/

-------------------

For more useful information, please also read Tony Klein's excellent article: How did I get infected in the first place

Hopefully these steps will help to keep you error free. If you run into more difficulty, we will certainly do what we can to help.

-------------------

I would grateful if you could reply to this post so that I know you have read it and, if you have no other questions, the thread can then be closed.

I will leave the thread open for a few more days. If you need anything, just come back here and let me know. After that time you will have to send me a PM.

---------------------------------------------------------

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against malware, then click here:
Every little bit helps.

-DFB