Windows won't boot

[pfowler]

Did anyone have any luck with this. I installed the latest version today and my fully patched windows 7 laptop will not boot. If I uninstall MB it starts fine.

[noknojon]

Hello -

I am not having any problems with my Windosw7 laptops or XP desktop computers - Do you use the Free or Pro (paid) version ?

Do you get any error messages, or have you installed any other programs recently ??

Please see the topics in the link below, as they may also help you ->>

http://forums.malwarebytes.org/index.php?showtopic=103600&view=findpost&p=512420

Thank You -

[sten2]

I had the same issue. It´s also about this matter in this thread http://forums.malwar...howtopic=117649

I don´t know why, but from today the issue with freezing stoped, and my Malwarebytes Pro version works again. I don´t have a laptop,but the issue was the same for me,but it works now.Hope it will work for you to.

[AdvancedSetup]

We would need to get some logs back to see what's going on. There are just way too many potential reasons to guess without seeing some actual logs.

Please run the following and attach your logs. Please do not just copy/paste into your reply. Click on the "More Reply Options" button and then attach the logs.

Please run the following mbam-check tool so that we can get a better look at what's going on.

Create an mbam-check log:

Download mbam-check.exe from here and save it to your desktop

http://downloads.malwarebytes.org/file/mbam_check

Double-click on mbam-check.exe to run it. When done it should then open a log file

Please attach the log to your next reply, it should be on your desktop as "CheckResults.txt"

Next, please download DDS from one of the locations below and save it to your desktop.

here: http://download.bleepingcomputer.com/sUBs/dds.scr

or

here: http://download.bleepingcomputer.com/sUBs/dds.com

Temporarily disable any script blocker if your Anti-Virus/Anti-Malware has it.

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.

Then double click dds.scr or dds.com to run the tool, on Vista or Win 7 right click and select Run as administrator

Click the Run button if prompted with an Open File - Security Warning dialog box.

A black DOS console should open and run for a moment.

When done, DDS will open two (2) logs:

DDS.txt

Attach.txt

Save both reports to your desktop

Please attach the following logs in your next reply: DDS.txt and Attach.txt

You can ignore the note about zipping the Attach.txt file and just attach it to your reply.

Thank you