RickyF
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Everything posted by RickyF
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how to block threats quick
RickyF replied to RickyF's topic in Malwarebytes for Windows Support Forum
Hi Chris and thanks for your reply. I mean when you are an administrator of OneView or Nebula Console. If you have 200 endpoints under your control, as is my case, what you need is to block the threat very urgently, since it is very likely that if it has reached one of the computers in your fleet, it will also reach many others and your interest is to protect the rest of those who are not yet infected. This may be the wrong forum if so please tell me where I can put the post Best Ricky -
Hello, It is clear that when we detect a threat that Malwarebytes does not detect, we should communicate it through this forum as soon as possible, but obviously it takes time for Mawarebytes to confirm the threat accurately and then include it in their list so that it can be distributed in the next upload. In other words, from when we find the threat until we are protected from it, it can take several days or even weeks. My question is, is there a way to quickly block a threat by ourselves without having to wait all this time? I mean, in the same way that we can do an exclusion and have a program or a website not be blocked without having to depend on communicating it to Malwarebytes, how can we do something similar but to block it? Best Ricky
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plugin error and download page doesn't exist
RickyF replied to RickyF's topic in Malwarebytes Nebula
Hi, Normally I did not have to open a new ticket for this type of problem. Why this change? Is not Lee Wei around any more? Ricky -
Hi Lee, I am having this error message on my excel everytime I open it. When I de-activate the Malwarebytes plugin the error disappear. I tried to download the lasted version of the plug first to solve the problem but the url you have on the forum page doesn't work. https://service.malwarebytes.com/hc/en-us/articles/4413802687123 Best Ricky
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Hi @LeeWei I am trying to contact you without success. Please tell me what should I do to export the data using 2fa. My whole business model depends on that extraction. I only have 28 days to resolve this issue! I can't wait any further because my company is at stake. Please HELP Best Ricky
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by the way my plugin version is 3.2.8
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Hi @LeeWei I have activated the 2FA but no pop up is coming. Only "credential failed" message Any suggestions? RF
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@LeeWei Understood! Thanks for the reply Lee Best Ricky
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Hi @LeeWei, I wonder how are we going to manage the plugin now that the 2FA is going to be mandatory by Malwarebytes starting January 10. Do we have to do any changes to our plugin connection in order get the same data? Thanks Ricky
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Hi @LeeWei, I have a little problem. As you are aware I have my integration very much adjust to whatever fields are coming when I export the endpoint data to excel. Recently I have noticed there is a new field on the detection data named "Sha256" Do you know if there is a way to export only the fields that were before and not export this new one? My digestion input is not prepare for this field and I have to delete the field manually to avoid a crash. Thanks Ricky
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Yes. Thanks Lee. Without your help It would have been impossible to fix it best ricky
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What do you recommend? What can I do to solve the problem. Any tips ricky
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Ok, 1.- I have in my my site two groups. default and BNL (see my 1 capture) 2.- I open excel plug in and connect to the site 3.- I select to import ALL groups (not just the default group) 4.- only the default group is imported and the BNL group is ignored
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Hi @LeeWei, I have a problem. When import my site to a new Excel file only the default group devices are imported. Every thing else is ignored Can you help? Thanks Ricky
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sorry this was for a different forum SORRY
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HI @Lee, When Import my site to a new excell onlt the default group is imported. Can you help? Thanks Ricku
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Hi Lee, I have multiple sites in my environment. I wonder if I could extract the data from all of them at once using the excel plugin so I can have all data from all sites on the same sheet. Right now it only lets me do it one by one and when I try to download them all at once it gives me this error that I send you in the capture "no permission for site" Thanks!!
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Now it is ok. I have updated the adin to version 3.1.1 and is working fine Sorry about my mistake! Best Ricky
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Hi @Leewei, I tried to use the addin and I´ve got error messages like this ones. Any idea? Thanks Ricky
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Hi @LeeWei, As usual you were right 🙂 I have restarted and everything works smooth Thanks again for your support Ricky
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Hi @LeeWei, I had noticed that my Malwarebytes menu was gone from the excell. I supposed that the last 365 upgrade wiped away. I have reinstalled the addin using the 2.40 last installer. Now I find this error every time I try to download data. What can be the problem? Thanks Ricky
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understood. thanks Lee
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OK. Sorry. I dindt see it Thanks @wpclau Ricky
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Hi @LeeWei, Everytime I try to generate a Detection and Therats report I get this message. No charts are generated after I press OK Thanks Ricky
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by the way @LeeWeiwhen you have a version that can filter by endpoint let me know!! thanks again Ricky
