alvarnell

You posted in the Mac Malware forum, but the malware shown is clearly Windows related. Are you runnng Windows on your Mac or did you post it in the wrong forum?

Open Safari Preferrences->Websites->Notifications and Remove any website that you don't need to receive notifications from.

Please give us a screenshot of the popup so we can attempt to identify the source. Also provide the versions of Malwarebytes for Mac and macOS along with the type of adware that was found.

Yes, to @treed!

Please give us the version numbers of macOS and Malwarebytes for Mac that you are currently running.

A couple of issues to report about v5.0.102 BETA. RTProtection is always at or near the top of CPU users from around 85-100%CPU when Malwarebytes is not scanning, not updating definitions and no VPN. This crash from earlier today Malwarebytes-2023-11-13-041508.ips.zip

Please post the versions of macOS and Malwarebytes Privacy where you see this issue, so that the staff can properly address it.

You can see for yourself here, but "No security vendors and no sandboxes flagged this file as malicious". .

IMHO it would be one word, SPEED. By only looking for current known malware in places it's known to be located, it can accomplish a scan many times faster than most other anti-malware utilities that scan each file regardless of location.

Make sure you have followed all of these installation steps: https://support.malwarebytes.com/hc/articles/360038479294

I'm aware of this topic, but have nothing to offer. Staff will have to weigh in on this one.

It's not adware, but you have properly identified it as a nuisance. The discussion directly below your's discusses the same issue particularly the staff comments at

For several years, CleanMyMac was considered by many AV vendors as a PUP as it was felt to do more harm than good in the hands of inexperienced users who had little understanding of what it was capable of and the privileges it had to manipulate files and macOS. I believe most of those vendors have dropped that classification for CleanMyMac in it's current form and because macOS has been hardened against misuse and more transparent on enabling privileges to apps in general. It's always possible for a malware developer to substitute a malicious version of CleanMyMac or some other popular app by hacking the actual developers download site. That has happened in the past and luckily caught almost immediately. It's harder to do today with requirements for signed and notarized apps, but can still occur or a user tricked into working around that. Such occurrences are rare and the security community will be highly likely able to quickly detect, report and take action against them. The Malwarebytes Staff will need to weigh in for an official answer on your last question, but what is clear to me is that they will take a position on any app they feel meets their definition of a PUP or Malware, then detect, label and handle such apps in accordance with your settings. I doubt they would ever go beyond those definitions.

@Meg922 See reply directly above yours. Please provide more information on exactly what it says and screenshot. Also note that it's almost certainly a scam that you can ignore.

Yes, "it is not possible for an iOS app to scan for malware. Fortunately, the risk of getting malware on an iOS device is low and Apple has a stringent review process regarding app admission into the App Store." iOS Security - iPhone FAQs. Any antivirus product that says otherwise is almost certainly a scam. It is possible to scan iOS backups on your computer for iOS malware, but removing it from your iPhone would most probably be a major undertaking.

MacSecurity is simply advertising for ComboCleaner. The profile tip is the only one that might solve your problem, but apparently you have already eliminated that. All the rest of the manual solutions are simply a compendium of almost every thing that has ever proven to solve a wide variety of malware issues and simply wasted your time. Is the screenshot shown in the article exactly the webpage and popup you are seeing or is it more like this:

On!

Yes, at least for now. Should the malware in question ever see the light of day, Malwarebytes for Mac will undoubtedly rush the appropriate signatures out to prevent infection.

First, this is the Mac Malware Removal forum and you appear to be talking about an iPhone, so we'll need to move your post to the appropriate forum. Next, what versions of iOS and Malwarebytes are you running?

See the reply to this earlier such question from the Malwarbytes Staff:

Generally speaking, for all account issues you must contact the sales support team, which may explain why nobody is responding to you here. You do so by filling out this form https://support.malwarebytes.com/hc/requests/new to get help. Submit only one ticket/request. Additional tickets will increase the delay. Be advised it can take 3-7 weekdays for a response after the automated reply with your ticket number.

I think he may be referring to this in the VT Behavior section. Doubt that it actually involves a highly suspicious script.

You are quite welcome and don't hesitate to return should you encounter another issue.

When you say you completely removed Chrome, did you follow the instructions in the pinned article above section "Nuke Chrome"?

Refer to this pinned article above with particular attention to the "Nuke Chrome" section: