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Faisal

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Everything posted by Faisal

  1. The problem only occurred after the update, Plus i have BitDefender with Maximum Security Settings set, I will try to install it using clean boot, if does not help i will follow your link Thank you very much
  2. Yes, i downloaded the tool successfully , and it seems to be finished successfully, it asked me to restart , then i restarted , then when i tried to Reinstall MBAM the same problem occurred
  3. Hello and thanks for replying, 1 - Tried and does not work. 2 - Done 3 - Files Are Attached Addition.txt CheckResults.txt FRST.txt
  4. Hello, So everything was fine , Malwarebytes Anti-Malware was working without any problems, Before 2 days, i received an update, and it asked me to install it , it removed the previous version but the new version was not installed ! i tried to manually download it from the Website , but no luck The installer stuck at " MBAM.SYS " for 1 seconds then it closes without any errors appearing or warning. Am running Windows 10 Single Language - 64 Bit - 4 GP RAM . Any help would be appreciated Thanks !
  5. Hello , I'm not sure this is the right section to post this topic .. So , A friend of mine got infected with Trojan ( NOT SURE WICH ONE ) . All his document and personal file got encrypted . Every File extension is now followed by ( .HenoTRJ ) , So If the file is PDF , It will be (( Example.PDF.HenoTRJ )) . Those files are extremely important , Some files since " 1988 " I've tried to remove the extra extension which is (( .HenoTRJ )) , But That Didn't Worked , PDF reader cant read the files , Nor Office . I Scanned The Computer using MBAM And I Found Some Trojans And PUPs , But its too late as the files were already corrupted . I will upload some files on ATTACHMENTS that got corrupted , please review them and see if it can be fixed . Corrupted Files Samples.rar
  6. It Was 14 Trail , But Expired , Thanks Anyway I Will Try To Fix It In My Own .. If I Got The Solution I Will Post It So Anyone Facing The Same Error May Benefit From It.
  7. Made A Clean Boot , And DISABLED All Startup Items .. Still Not Working !! . But Work In SafeMode
  8. Now Im Writing This Reply Using " SAFEMODE With NETWORK " , And MBAM Working Perfectly Now .
  9. I Created Deferent Types Of Logs ,, And I Tried To Run Malwarebytes Anti-Malware While Capturing Events , Hoping It Will Capture Something Unusual . And Yes I Think Its Something Running Making It Enable To Start , Or A Service ,, Because I Can Run MBAM In SAFEMODE Without Problems , But Its Not Virus Cause Im Sure My Computer Is Clean , Because After Formating It With ORGINAL Factory Image , I Just Installed Apps From ( Verified Publishers ) And Installed MBAM Before All Of Them !. Logs.rar
  10. I Cant See Any Suspicions Process Running In The Background , However I Created A Log File Via Process Explorer That Show All Running Process . iexplore.exe.txt
  11. ShadowDefender Was Completely Disabled From My PC , But I Uninstalled it For Your Convenience . I Ran Check Disk From Admin After Reboot , And It Show NO ERRORs .
  12. Here Are Additional Log From MBAM-CHECK.EXE , Hope That Helps CheckResults.txt
  13. Hello , Here Are A Summary Of The Steps Results :- Step 4 : Step Successful , A Log File Attached ( JRT.TXT ) . Step 5 : Step Successful , NO Adware/Spyware/Foistware Were Detected , A Log File Attached ( AdwCleaner[R0].TXT ) . Step 6 : Step Unsuccessful , I Cannot Run MalwareBytes Anti-Malware As The Error Still Appear * Step 7 : Step Successful , NO Threats Were Detected . Step 8 : Step Successful , The 2 Log Files Attached ( FRST.TXT , Addition.TXT ) . * I Can Only Run MBAM From SAFEMODE , And I've Already Done This Step Before . Please Note That I Have Also Tried To Install MBAE ( MalwareBytes Anti-Exploit ) And The Same Error Appears , Logs.rar
  14. I Just Found The I2C Controller , But There Are 7 Of Them , Each One Of Them Has Unique Hardware IDs , But I Checked For Update For Each One Of Them , Windows Says The Latest Updates Have Already Installed For This Device See This Picture ( Click Here )
  15. Now MBAM CLEAN TOOL Also Not Running With The Same Error . ! See This Picture ( Click Here )
  16. Hello , And Thanks For Start Assisting Me Here , I Have COMPLETLY DISABLED ShadowDefender From My PC , And Then I Downloaded " MBAM CLEAN UTILITY " , And I Run It AS ADMINISTRATOR , After Rebooting I Made Sure That MBAM Was Successfully Removed From My System ,, After That I Reinstalled " MBAM " , It Work For Approximately 10 Minutes After That The EXACT SAME ERROR Appear And MBAM Stopped Working . The Only Thing I Couldn't Do Is Downloading The I2C Driver You've Talked About , I Couldn't Find It Anywhere In Device Manger NOR From Intel Website , If You Could Give Me A Direct Link To The Driver To Download It That Would Be Great . Thanks !
  17. Hello , And Thanks For Replying , I'm Almost Sure That The Recovery Partition Is Clean As Its WRITE-PROTECTED ,, Plus , All My Software In The Computer Is From ( Verified Publisher ) , Plus I Installed MalwareBytes Anti-Malware At The Very First Time I Used The Computer , And Thank You Very Much For Your Time And Effort
  18. Hello ,, Those Are The Files Requested , Just Created Them Now . * Please Note That I Couldn't Run Malwarebytes-Check Tool Without Switching To SAFE MODE . All Results.rar
  19. Hello ,, And Really Sorry For Late Answer , The Problem Is Still And I Cant Run ANYTHING From MalwareBytes ,, I Just Formatted My Computer 2 Hours Ago ,, And Then Installed " MalwareBytes Anti-Malware " It Worked Fine For About 30 Minutes And Then When I Restarted The Computer The Problem Came Back !!! THIS DRIVES ME CRAZY !!
  20. I Will Perform Factory Reset Since The Support Take Too Long To Respond. I Will Make Fresh Windows And Then I Will Install Only These Software And See If It Work : 1 - MS Office 2 - Adobe Products 3 - WinRAR 4 - BitDefender SafePay 5 - Google Earth 6 - CCleaner 7 - MS Security Essentials ( Pre Installed ) 8 - K-Lite Codec . I Will Install Them ONLY Since They Are Not PUP As I Believe And Then I Will Install MalwareBytes Anti-Malware And See
  21. No Problem . I Know Your Concerns , Here Are The 3 Files MBAM.rar
  22. Hello , And Thank You For Replying , 1 - I Cannot Run ANYTHING Related To MalwareBytes , Even The Uninstaller ( IN NORMAL MODE ) 2 - I Have Already Attached Link To Those 3 Files ( Please Click Here ) 3 - Thanks Awaiting Your Reply .
  23. Hello ,, I Have This Problem When Running ANY Malwarebytes Products , It Says (( This Application Was Unable To Start Correctly (0xc0000279). Click OK to close The Application )) However I'm Able To Run Malwarebytes Anti-malware In SAFE MODE , But Then , When I Reboot In Normal Mode , I Got The ERROR . Here Are A Picture That Show The EXACT Error I'm Facing (( CLICK HERE )) And Then When I Click OK , Another ERROR Appear , This Is A Picture Of It (( CLICK HERE )) And Here Are Some Files That Analyze My System Using ( Mbam Check Tool , Addiction , FRST ) (( CLICK HERE )) * Please NOTE That I Couldn't Run MBAM CHECK TOOL In Normal Mode , I Had To Switch To SAFE MODE ** I'm Not Using Any Kind Of P2P Software . ** I Had This Problem Before Formatting My Computer , And Then I Formatted It Using ORGINAL FACTORY IMAGE , But The Problem Is Still ** EVERY SIGNLE Program In My PC Are Original , There Are Absolutely NO Pirated Software . ** I Believe The Windows Is CLEAN FROM Any Malware OR Virus Since It Have Been Formatted Using Original Factory Images And Its Been Used Just To Check EMAILs And Using This Site . ** I Have Contacted Malware Support Via Email , But After They Asked Me For Files , They Did Not Answered Me Please Ask Me For Othere Spicified Information Maybe Needed , And I Appreciate Your Help .
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