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Malwarebytes disabled

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I'm new to this and not real literate in this field. I certainly have a problem though with malware/virus. Every bit of protection I have has been disabled (Malwarebytes, zonealarm, and Avast). I dealing with the blank page popups, my browser (firefox)gets hijacked (I have to use cache to enter the site). I tried deleting malwarebytes, restarting in safe mode, and downloading and reinstalliing. It ran for about 3 seconds and shut down and won't reopen. The only clue I have is that when I try to shut down, there is one program that won't shut down and that is hello4.

I certainly would appreciate any help. Sorry for any typos, but at times it is difficult to type as I lose the cursor (five times in this sentence).


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