wildman424 Posted February 22, 2011 ID:391828 Share Posted February 22, 2011 I just need to make sure this is the correct IP for the updater to be connecting tofrom TCPView mbam.exe 2208 TCP emachine-7af6b9.westell.com 4667 72.21.81.63 http ESTABLISHED it doesn't appear to be getting blocked by the firewall,I'm not getting any errors it saying the update is successfulI've already started the usual diagnosis procedure, the database # I have in the program matches the number on the check page and I have a log ready from your traceroute_malwarebytes_cdn utillity Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted February 22, 2011 Root Admin ID:391830 Share Posted February 22, 2011 Yes that is a valid update server address.If the database has gotten out of synch you might try the offline updater and reboot. Then see if you can update, if it still says your version is up to date then you will probably need to do a clean removal and reinstall.If you need help or further instructions please let us know. Link to post Share on other sites More sharing options...
wildman424 Posted February 22, 2011 Author ID:391842 Share Posted February 22, 2011 Thanks Ron I think I got it worked out, just wanted to make sure she was calling home instead of someone else Link to post Share on other sites More sharing options...
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