PROGRAM_ERROR_UPDATING(12150,0,WInHttpQueryHeaders)

[steph59]

Hello,

My OS is Win XP Home with last Service Pack and up to date for Win Hotfixes.

I'm using Avast antivirus Pro 4.8 or 5.0 on my computers.

I'm using the last free version of the product in french language and when I'm trying to update the software, I have the message "PROGRAM_ERROR_UPDATING(12150,0,WInHttpQueryHeaders)" and to write this to support team.

What Can I do to suceed in updating the software. Let me know if there's already a topic about this error.

Thanks

[Firefox]

Please provide following details, so that someone may be able to assist you:

• OS version including 32/64-bit
  
• Installed Security Product(s) including Firewall and Program Versions
  
• MBAM version (current 1.50.1.1100) (Free or Pro)
  
• Definition version (current 5742)
  
• Do you use a router to connect to Internet
  
• How Many computers are affected by this
  
• All all computers connected through the same router/Internet connection
  
• Will any of them update successfully
  

[steph59]

Please provide following details, so that someone may be able to assist you:

• OS version including 32/64-bit
  
• Installed Security Product(s) including Firewall and Program Versions
  
• MBAM version (current 1.50.1.1100) (Free or Pro)
  
• Definition version (current 5742)
  
• Do you use a router to connect to Internet
  
• How Many computers are affected by this
  
• All all computers connected through the same router/Internet connection
  
• Will any of them update successfully
  

Hello,

I can't update MBAM since two month but now I want to improve my web protection and perhaps buy MBAM Pro Edition.

-Win XP Home Edition 32bits with Service pAck 3

- Windows defender1.1.1593.0

Avast 4.8 or avast 5.0 Pro Edition since years.

Sunbelt firewall 4.6.1861.0 Pro.

spybot search and destroy 1.6.2.0

Superantispyware Free edition 4,48,0,1000

Since one week WinPatrol 16.1.2009.0:16.1.2009.o Free, Spywareguard 2.2.0, spywareblaster 4.4 ,

Since one week, I'm trying Emisoft Mamutu 3.0.0.18 and emisoft antimalware

- MBAM current version 1.50.1.1100 Free

- defintion 5363 of 12/20/2010

- I think I don't use a router.

- Two computers are affected by this.

- Same internet connection (same modem).

- None of them update successfully.

Thanks

[Mainard]

Hello Steph59,

Please allow your Sunbelt Firewall to allow MBAM.exe to access the Internet.

Firewall Settings -> Web Filter Settings -> Allowed Web Sites

Also make sure that none of the checkboxes on the Allowed website screen for mbamupdates.com are checked and all the actions list Allow.

thank you

[steph59]

Hello,

I allow the first time MBAM to access to the site of Malwarebytes when MBAM tried to access to update.

For the first use of MBAM, I succeed in updating definitons but after a period, I don't succeed in updating MBAM's definitions.

In filtering, all is allow for the MBAM programm.

Thanks.

[Mainard]

Hello Steph59,

Please add: data-cdn.mbamupdates.com to your firewall.

Also, can I please get a screen shot of your Firewall to ensure you can update MBAM properly.

To perform a Screen Shot:

• Run your firewall and have the items allowed on screen
  
• Press the 'Print Screen' button on your keyboard
  
• Open Microsoft Paint and Hold Ctrl and Press 'V' (Paste keyboard command)
  
• Save the Screen shot and include it in your next reply.
  

Thank you!

[Geoman]

I also have encountered the PROGRAM_ERROR_UPDATING error. My settings are:

Windows Home Edition, version 2002, Service Pack 3

Use Norton Internet security version 10.2.0.30 for both firewall and anti-virus

MBAM version is 1.50.1.1100 (PRO version)

Database version is 5363 (12/20/10)

Use ATT DSL modem to connect to web

Only 1 computer (this one) affected

From another forum here I found a list of programs needed to be added to the firewall program that might allow updating. Most were C:\Program Files\Malwarebytes' Anti-Malware\xxxxxx files and they were either already added or I was able to add to allowed list except for these two:

C:\Program Files\Malwarebytes' Anti-Malware\zlib.dll (Could not find any such file)

C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes'Anti-Malware\rules.ref (Could not find exact file. Nearest one found was same except substitute my name for All Users.

[Firefox]

Geoman

Sorry no one has replied to you, it would have been better to start your own topic for better results.

Anyway Please add: data-cdn.mbamupdates.com to your Norton Internet security firewall to allow access.

See if that helps.....