steve jones Posted December 7, 2010 ID:357821 Share Posted December 7, 2010 Received an email from Amazon saying they had received a request from me to change a password, but if we hadn't sent such a request we should ignore the email. We hadn't, so we did. But should I be worried - had someone else tried to access my account? Is anyone more knowledgable about how/why this happened? Link to post Share on other sites More sharing options...
mountaintree16 Posted December 7, 2010 ID:357830 Share Posted December 7, 2010 If I were you, I would change your Amazon password, and you might even consider alerting Amazon about the incident as well. Link to post Share on other sites More sharing options...
ShyWriter Posted December 7, 2010 ID:357866 Share Posted December 7, 2010 Received an email from Amazon saying they had received a request from me to change a password, but if we hadn't sent such a request we should ignore the email. We hadn't, so we did. But should I be worried - had someone else tried to access my account? Is anyone more knowledgable about how/why this happened?If there is an AMAZON link in that e-mail do NOT click on it to go to Amazon.comEnter www.amazon.com manually in your browser's address field and then go from there.If you already used the link in that e-mail, still manually address and go to Amazon.com and *immediately* change your password. If someone has already done so and you can't log onto your account, contact the Amazon.com Fraud Department for assistance.Contact via fraud@amazon.com or call (800) 201-7575Spoofing or Phishing e-mails: http://www.amazon.com/gp/help/customer/display.html?nodeId=15836841~Shy Link to post Share on other sites More sharing options...
DarkSnakeKobra Posted December 7, 2010 ID:357907 Share Posted December 7, 2010 I recommend changing the registered emails password. Also any other associated account with that email/amazon. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted December 8, 2010 Root Admin ID:358029 Share Posted December 8, 2010 Agreed, but from a KNOWN clean computer. Link to post Share on other sites More sharing options...
DarkSnakeKobra Posted December 8, 2010 ID:358049 Share Posted December 8, 2010 Agreed, but from a KNOWN clean computer.Extremely important. Link to post Share on other sites More sharing options...
ShyWriter Posted December 8, 2010 ID:358052 Share Posted December 8, 2010 Agreed, but from a KNOWN clean computer.And my advice and assistance?? Chopped liver... This not directed to you Ron (I just picked a post and hit REPLY)I'm trying to figure out the last time someone agreed with what I wrote.. or wrote, "Like Shy said but also do...."I'm coming up dry. (And more than slightly irritated...) BTW; I agree with you; from a clean computer. )~Shy Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted December 8, 2010 Root Admin ID:358056 Share Posted December 8, 2010 I agree with Shy. Great guy, follow his advice. My reply was a general one not directed either and was meaning that all the replies were good. Link to post Share on other sites More sharing options...
ShyWriter Posted December 8, 2010 ID:358068 Share Posted December 8, 2010 I agree with Shy. Great guy, follow his advice. My reply was a general one not directed either and was meaning that all the replies were good.I saw those crossed fingers Ron but I'll take it any way I can get it.. *grin*~Shy Link to post Share on other sites More sharing options...
steve jones Posted December 8, 2010 Author ID:358280 Share Posted December 8, 2010 Thanks all - will act on that tonite. Just thought it strange that it said I could ignore the email - if it was a nasty surely it would have asked me to click a link? Link to post Share on other sites More sharing options...
DarkSnakeKobra Posted December 8, 2010 ID:358377 Share Posted December 8, 2010 You're welcome. If it was fake more then likely it would ask. You can get your pc checked out if you want just in case. We don't work on Malware removal or diagnostics in the general forums. Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here. One of the expert helpers there will give you one-on-one assistance when one becomes available.After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org Link to post Share on other sites More sharing options...
mountaintree16 Posted December 8, 2010 ID:358470 Share Posted December 8, 2010 Not all spam/scam emails will tell you to click, and I'm sure some of the scammers are hoping people will click anyway... It's always best to go to the website via a bookmark/favorite listing that you made, or typing it directly into the address bar. Never click on a link in an email unless YOU requested the email and you KNOW it's safe. When in doubt, do not click.If you are concerned that you're infected, please do follow Button's directions above. As long as you didn't click on it though, and contacted Amazon as Shy suggested, there shouldn't be anything to worry about.I would also recommend changing the password to the email that you use to log into Amazon as well, just as a precaution. Link to post Share on other sites More sharing options...
steve jones Posted December 13, 2010 Author ID:360377 Share Posted December 13, 2010 Update...I was in the process of doing as suggested and telling my wife that she should keep a close eye on her bank account for a few weeks. (I had previously told her that we had received a suspicious email and I was coming to this site for advice). Her reply..."could it be anything to do with the password request I did the other day? I couldn't remember our Amazon password." Arrghhh!! Women!!!! You've got to love 'em...Sorry guys! Link to post Share on other sites More sharing options...
mountaintree16 Posted December 13, 2010 ID:360383 Share Posted December 13, 2010 Aww hehe, well at least you know it wasn't anything malicious now Don't be sorry! Link to post Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now