njfriar Posted May 14, 2010 ID:249972 Share Posted May 14, 2010 I am getting an error message when I try to update. MBAM_ERROR_UPDATING (12029,0,WinHttp send request). What can I do?? Link to post Share on other sites More sharing options...
Maurice Naggar Posted May 14, 2010 ID:249976 Share Posted May 14, 2010 Hello,Start by covering some basics. Insure that your pc is connected to the internet. Does your browser connect otherwise?Take a look at your modem (if you have one) and insure it shows ready & connected.As one more item, try one time: Logoff system and Restart fresh. Try update again. Does it work now?and just in case it does not, we will need a few specifics: Windows version & edition. and if you are using a firewall. Link to post Share on other sites More sharing options...
njfriar Posted May 14, 2010 Author ID:249983 Share Posted May 14, 2010 Hello,Start by covering some basics. Insure that your pc is connected to the internet. Does your browser connect otherwise?Take a look at your modem (if you have one) and insure it shows ready & connected.As one more item, try one time: Logoff system and Restart fresh. Try update again. Does it work now?and just in case it does not, we will need a few specifics: Windows version & edition. and if you are using a firewall.Internet and browser are fine, modem is fine. I have tried rebooting a couple of times. I am using PC Tools firewall and spyware and I am having trouble getting updates for that as well. I am using Windows vista Link to post Share on other sites More sharing options...
Maurice Naggar Posted May 14, 2010 ID:249992 Share Posted May 14, 2010 Please only use the ADDReply button when starting a reply.Kindly expand and tell us if the PCTools is a suite (which one) and if it also includes antivirus as well.And more so, how long have you had a problem with getting updates? Link to post Share on other sites More sharing options...
njfriar Posted May 14, 2010 Author ID:250030 Share Posted May 14, 2010 Spyware Doctor is an easy-to-use, award winning, comprehensive software suite designed to protect your computer against stealthy spyware, aggressive adware, browser hijackers, malicious ActiveX objects, Malware Trojans, tracking cookies, keyloggers, dialers, as well as other malware. I have had trouble over the past several months completing updates. Their support was no help. I had heard about Malwarebytes from a friend and I downloaded it no problem. However, I can't get updates either and I get the error message. Link to post Share on other sites More sharing options...
noknojon Posted May 15, 2010 ID:250304 Share Posted May 15, 2010 Hi njfriar -Spyware Doctor is an easy-to-use, award winning, comprehensive software suite designed to protect your computer against stealthy spyware, aggressive adware, browser hijackers, malicious ActiveX objects, Malware Trojans, tracking cookies, keyloggers, dialers, as well as other malware Disable SpywareDoctor and try to update again - I hope you do not have any Norton products also - If you do, then also disable them and try an update -Once you update we can add exclusions to most Antivirus programs so that you can update safely -Please post back with the results -Thank You - Link to post Share on other sites More sharing options...
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