Malware Scan Logs

[Ian708]

FRST.txt Addition.txt Malwarebytes Scan Report 2024-09-05 021458.txt

[AdvancedSetup]

Hello @Ian708

These are PUP (Possibly Unwanted Program)

If you're okay with the program then simply ignore or add to exclusion in Malwarebytes

 

If you don't want then I'd consider cleaning Google Chrome

 

Please follow the directions from the following topic if you do wish to clean up Google Chrome.  Then rescan with Malwarebytes

 

Thank you

 

 

[Ian708]

Thank you for your reply. 

 

So there is nothing suspicious going on? Today I received a notification that a website is locked due to "too many attempts to log in". Then today I received a text on my iphone that there was a suspicious charge via Apple Pay that was blocked. This message was obviously not from Apple. 

[AdvancedSetup]

Again, personally I don't like or use Google Chrome, but that aside. The detection was not considered malware itself.

I would still clean up Google Chrome and re-scan the system.

We have a more extensive clean up routine if you want.

 

Try another browser. Do you have any issues with another browser?

 

 

Please follow the directions from the following topic for a more extensive article on cleaning Google Chrome

Resetting Google Chrome to clear unexpected issues
 

 

We can do some other AV scans too if you like.

 

 

 

 

Please run the following ESET Online Scanner and perform a Full Scan

 

Click the following link to save the installer for ESET Online Scanner

https://download.eset.com/com/eset/tools/online_scanner/latest/esetonlinescanner.exe

• It will start a download of "esetonlinescanner.exe"
• Save the file to your system, such as the Downloads folder, or else to the Desktop.
• Go to the saved file, and double click it to get started. 
• When presented with the initial ESET screen, click on "Get Started". Read and accept the Terms of use
• On the "Before we start..." screen chose if you want to send anonymous data and if you want to provide feedback or not, then click Continue
• When prompted for scan type, Click on the Full Scan button
• Enable  ( select )   the radio selection "Enable ESET to detect and quarantine potentially unwanted applications"   and click the Start scan button.
• Have patience.  The entire process may take a few hours or more.
• When the scan is completed, if something was found, it will show a screen with the number of detected items.  If so, click the button marked “View detected results”.
• Click The blue “Save scan log” to save the log and give it a name and location you remember.
• If something was removed and you know it is a false postive, you may click on the blue ”Restore cleaned files”  ( in blue, at the bottom).
• Press Continue when all done.  You should click to turn off the offer for “periodic scanning”.
• Enable "Delete application data on closing" - You do not need to submit feedback unless you want to. Simply ignore and close the program.

 

Note: If you do need to do a File Restore from ESET please follow the directions below

[KB2915] Restore files quarantined by the ESET Online Scanner version 3

https://support.eset.com/en/kb2915-restore-files-quarantined-by-the-eset-online-scanner

 

Please attach the ESET scan log you saved at the end to your next reply

 

[Ian708]

Eset Scan Log.txt Apparently nothing serious found. It even scanned all  of my Google Drive. 

 

Do you have recommendations for removing my phone number and email address from scammers and solicitors? 

 

I keep getting suspicious texts and emails. 

[AdvancedSetup]

Due to the ongoing continuous ransomware attacks and business networks being exploited I don't think it's truly possible to fully evade them at this time.

I'll see if @David H. Lipman can post some of his links to sites that try to assist in reporting and such.

Thank you

 

[David H. Lipman]

51 minutes ago, Ian708 said:

I keep getting suspicious texts and emails. 

I would like to see them.  ScreenShots if received as a SMS Text or if they are received via email, export them as an .EML file.  Then when you have it/them, post the Graphics and take the .EML file(s) and place them in a ZIP file and attach it in your reply.

I suggest going to https://haveibeenpwned.com/  and enter all your email addresses.  I checked your Forum email and it was in multiple breaches associated with email addresses, passwords and phone numbers.  Just being in them can lead a victim to being placed on a Spam List.  Additionally, if a Phone Number is harvested and it is associated to a Smart phone, it may be the subject of SMS Text scams.

51 minutes ago, Ian708 said:

Do you have recommendations for removing my phone number and email address from scammers and solicitors?

Unfortunately once on a scammer's Spam List, there is no getting off it.  It may be sold, resold or even bartered for.

It could be the impetus of getting a new Email Address and/or Phone Number if the number of scam messages is excessive.

When it comes to the Phone Number, I presume that you mean SMS Text messages but if it includes RoboCalls, try hooking up with NoMoRobo with tour Phone Provider or use an available 3^rd party Google or Apple Store app for mitigating RoboCalls.  I don't use a Smart Phone (never will) but I use NoMoRobo with my ISP, who provides a VoIP Land Line, to mitigate RoboCalls.

Recapping:  I would like to see samples.  ScreenShots of scams if received them as a SMS Text or if the are received via email, export them as an .EML file.  Then when you have it/them, post the Graphics and take the .EML file(s) and place them in a ZIP file and attach it all in your reply.

 

Edited September 6 by David H. Lipman
Edited for content, clarity, spelling and/or grammar

[David H. Lipman]

Thank you.

I removed the graphic because it had an email address to protect the privacy of the person with that email address.

It was a USPS Phish:

RE:    USPS Phish

Common on Android and Apple Smart Phones.

EDIT:

Re-posted Smishing graphic with email address redacted.

 

Edited September 6 by David H. Lipman

[David H. Lipman]

Only 1 sample @Ian708?

This so far, isn't out of the ordinary in Today's Threat Landscape.  I have submitted dozens of USP Phish on behalf of other Smart Phone users.

Please provide multiple examples.

 

Edited September 8 by David H. Lipman
Edited for content, clarity, spelling and/or grammar

[David H. Lipman]

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Reference:
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[David H. Lipman]

Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

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Tips to help protect from infection

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