logoz Posted October 26, 2023 Author ID:1596908 Share Posted October 26, 2023 Just now, JSntgRvr said: Is it a paid subscription? Yes and registered!!! Link to post Share on other sites More sharing options...
JSntgRvr Posted October 26, 2023 ID:1596909 Share Posted October 26, 2023 Go ahead and use the support tool. If you are still having issues, will contact AdvancedSetup for assistance. Link to post Share on other sites More sharing options...
logoz Posted October 26, 2023 Author ID:1596910 Share Posted October 26, 2023 Just now, JSntgRvr said: Go ahead and use the support tool. If you are still having issues, will contact AdvancedSetup for assistance. I will uninstall and reinstall Malwarebytes with the support tool??? Link to post Share on other sites More sharing options...
JSntgRvr Posted October 26, 2023 ID:1596911 Share Posted October 26, 2023 Wait for AdvancedSetup. Link to post Share on other sites More sharing options...
logoz Posted October 26, 2023 Author ID:1596912 Share Posted October 26, 2023 4 minutes ago, JSntgRvr said: Wait for AdvancedSetup. Link to post Share on other sites More sharing options...
JSntgRvr Posted October 26, 2023 ID:1596914 Share Posted October 26, 2023 Meanwhile, lets cleanup. Use this application to remove tools used and their quarantined items: Please download KpRm by Kernel-panik and save to your Desktop. Click on KpRm.exe to run the tool. Vista/Windows 7/8/10 users right-click and select Run As Administrator. Put a check mark next to these items: - Delete tools - Create Restore Point - Delete now Click the "Run" button. When the tool has finished, it will create and open a log report and delete itself. A few final recommendations: Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site. Make sure you're backing up your files Keep all software up to date - PatchMyPC - Keep your Operating System up to date and current at all times - Further tips to help protect your computer data and improve your privacy: Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security Malwarebytes Browser Guard Google Chrome: Microsoft Edge: Mozilla Firefox: uBlock Origin Google Chrome: Microsoft Edge: Mozilla Firefox: Further reading if you like to keep up on the malware threat scene: Malwarebytes Bleepingcomputer Hopefully, we've been able to assist you with correcting your system issues. AdvancedSetup will be around for a final review.. Link to post Share on other sites More sharing options...
logoz Posted October 26, 2023 Author ID:1596916 Share Posted October 26, 2023 10 minutes ago, JSntgRvr said: Meanwhile, lets cleanup. Use this application to remove tools used and their quarantined items: Please download KpRm by Kernel-panik and save to your Desktop. Click on KpRm.exe to run the tool. Vista/Windows 7/8/10 users right-click and select Run As Administrator. Put a check mark next to these items: - Delete tools - Create Restore Point - Delete now Click the "Run" button. When the tool has finished, it will create and open a log report and delete itself. A few final recommendations: Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site. Make sure you're backing up your files Keep all software up to date - PatchMyPC - Keep your Operating System up to date and current at all times - Further tips to help protect your computer data and improve your privacy: Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security Malwarebytes Browser Guard Google Chrome: Microsoft Edge: Mozilla Firefox: uBlock Origin Google Chrome: Microsoft Edge: Mozilla Firefox: Further reading if you like to keep up on the malware threat scene: Malwarebytes Bleepingcomputer Hopefully, we've been able to assist you with correcting your system issues. AdvancedSetup will be around for a final review.. kprm-20231026223304.txt Thank You for all your efforts and your Help!!!!!!!!! Link to post Share on other sites More sharing options...
Root Admin Solution AdvancedSetup Posted November 5, 2023 Root Admin Solution ID:1598454 Share Posted November 5, 2023 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following to help you better protect your computer and privacy Tips to help protect from infection Thank you Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted November 6, 2023 Root Admin ID:1598555 Share Posted November 6, 2023 Topic has been reopened per request. Thanks Link to post Share on other sites More sharing options...
JSntgRvr Posted November 6, 2023 ID:1598558 Share Posted November 6, 2023 Download FRST64 once again, Scan and attach the reports. Give us some insights of the current issue. 1 Link to post Share on other sites More sharing options...
logoz Posted November 6, 2023 Author ID:1598581 Share Posted November 6, 2023 I just wanted to thank You for Your Help !!! Case Closed!! Everything OK now!!!!!!!! Thanks again!!! Link to post Share on other sites More sharing options...
JSntgRvr Posted November 6, 2023 ID:1598608 Share Posted November 6, 2023 You are welcome. 🙂 Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted November 7, 2023 Root Admin ID:1598615 Share Posted November 7, 2023 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following to help you better protect your computer and privacy Tips to help protect from infection Thank you Link to post Share on other sites More sharing options...
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