Broadsign Player False Positive

[crocodoyle]

Hello,

The Broadsign Player is digital signage software and the bsp_dedicate.exe executable allows the player to automatically start at Windows startup. The dedication script has been falsely flagged as Malware.AI.1718509680 by your product. Could you please whitelist our software after doing any investigations you need on your side?

 

You can find a copy of our dedication script here: https://wetransfer.com/downloads/d2d6354928f13cac4a8773c93202d53e20230830154827/7358a4

 

Please let me know if you need more information.

 

Thanks,
Andrew Doyle

Associate Product Manager

Broadsign

[Porthos]

VT log for staff

https://www.virustotal.com/gui/file/ec3d76c7206662707a8609c9f96871578dbe7a729480f61ee1d51e36e8a1ed4d/detection/f-ec3d76c7206662707a8609c9f96871578dbe7a729480f61ee1d51e36e8a1ed4d-1693423869

 

File: 1
Malware.AI.1718509680, C:\MALWARE TEST NO WD\BSP_DEDICATE.EXE, No Action By User, 1000000, 1718509680, 1.0.74665, DBB9B3A4DC280EA9666E6070, dds, 02451908, 1ABE025E4D56D0BBFC998AD4B4CF0DD2, EC3D76C7206662707A8609C9F96871578DBE7A729480F61EE1D51E36E8A1ED4D

[cli]

Thanks for reporting, this has been whitelisted.