gorkem Posted July 5, 2023 ID:1576023 Share Posted July 5, 2023 Hello, I run a 18+ forum which has the .club TLD: Spoiler digitalbakery.club , and several users have mentioned they cannot use the site due to Malwarebytes blocking certain actions such as posting. This is one of the logs from our users: DH: Added item to storage Object { site: "https://digitalbakery.club/forums/darkseal/post-thread", type: "scam", subtype: "phishing", date: 1688583205291 } [19:56] BTW: https://digitalbakery.club/forums/darkseal/post-thread is not in the white listed entries background.js:2:80034 BTW: suspicious request made to high risk TLD, possible phishing! The console log also shown in the images, indicates this is due to Malwarebytes browser guard flagging it due to the TLD that's used in scam sites. The forum I run has no advertisements and is fairly small - could this please be looked at? There's also some sort of issue with it connecting to the Malwarebytes API which I don't understand, it's visible in console log image. Thank you. Link to post
Porthos Posted July 5, 2023 ID:1576027 Share Posted July 5, 2023 9 minutes ago, gorkem said: Malwarebytes browser guard flagging it due to the TLD that's used in scam sites TLD blocks are only shown when users enable the following NON-DEFAULT setting in Browser Guard. These will not receive any whitelisting. Users need to turn off that setting. Link to post
Porthos Posted July 5, 2023 ID:1576028 Share Posted July 5, 2023 Just dug deeper. @thisisu @Dashke Link to post
gorkem Posted July 5, 2023 Author ID:1576031 Share Posted July 5, 2023 31 minutes ago, Porthos said: Just dug deeper. @thisisu @Dashke I don't use Browser Guard so I'm unfamiliar with what this means. We aren't using any advertising on the website, and that image actually just shows our domain, which is expected, I'd think. Does it think we are an ad, malware, or a scam because of our TLD or something else? Thanks Link to post
Porthos Posted July 5, 2023 ID:1576032 Share Posted July 5, 2023 2 minutes ago, gorkem said: I don't use Browser Guard so I'm unfamiliar with what this means. 49 minutes ago, gorkem said: and several users have mentioned they cannot use the site due to Malwarebytes blocking certain actions such as posting. Your users are. So let's wait on the staff to address this. Link to post
gorkem Posted July 5, 2023 Author ID:1576033 Share Posted July 5, 2023 Got it, I didn't notice you tagged some people by name. Thank you. Link to post
Staff Solution Dashke Posted July 9, 2023 Staff Solution ID:1576517 Share Posted July 9, 2023 Hi, gorkem, The website has been added to the whitelist. Thank you and have a malware free day! Link to post
gorkem Posted July 10, 2023 Author ID:1576679 Share Posted July 10, 2023 Thank you very much! Link to post
Staff Dashke Posted July 11, 2023 Staff ID:1576956 Share Posted July 11, 2023 You are always welcome! If you are in need of any additional help, please let us know. :) Link to post
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