DarkCyler Posted May 7, 2023 ID:1566337 Share Posted May 7, 2023 So I just sat down at my computer to work on homework when I found the command prompt window open running Appyrinceaskeda.com. I haven't downloaded anything and now I am trying to figure out how to get rid of it. Malwarebytes has quarantined 8 detections and I have the scan attached as a txt. I haven't looked to much into it yet but I've gone through my installed apps and recent downloads. No browser hyjacking either. Malwarebytes Scan.txt Link to post Share on other sites More sharing options...
1PW Posted May 7, 2023 ID:1566339 Share Posted May 7, 2023 (edited) Hello @DarkCyler and welcome back: While you are waiting for the next qualified/approved malware removal expert helper to weigh in on your topic, and even though you may have run the following Malwarebytes utility, or its subsets, please carefully follow these instructions: Download the Malwarebytes Support Tool. In your Downloads folder, open the mb-support-x.x.x.xxx.exe file. In the User Account Control (UAC) pop-up window, click Yes to continue the installation. Run the MBST Support Tool. In the left navigation pane of the Malwarebytes Support Tool, click Advanced. In the Advanced Options, click only Gather Logs. A status diagram displays the tool is Getting logs from your computer. A zip file named mbst-grab-results.zip will be saved to the Public desktop, please attach that file in your next reply to this topic. Please do NOT copy and paste. For the short time between when you post the diagnostic logs, and when your helper weighs in, please take no further self-directed remedial actions that will invalidate the diagnostic logs you will have sent. Thank you. Edited May 7, 2023 by 1PW Link to post Share on other sites More sharing options...
DarkCyler Posted May 7, 2023 Author ID:1566345 Share Posted May 7, 2023 mbst-grab-results.zip Link to post Share on other sites More sharing options...
Maurice Naggar Posted May 7, 2023 ID:1566348 Share Posted May 7, 2023 Hello @DarkCyler I will guide you along on looking for remaining malware. Lets keep these principles as we go along. Removing malware can be unpredictable Please don't run any other scans, download, install or uninstall any programs while I'm working with you. Only run the tools I guide you to. Do not run online games while case is on-going. Do not do any free-wheeling web-surfing. The removal of malware isn't instantaneous, please be patient. Cracked or or hacked or pirated programs are not only illegal, but also will make a computer a malware victim. Having such programs installed, is the easiest way to get infected. It is the leading cause of ransomware encryptions. It is at times also big source of current trojan infections. Please uninstall them now, if any are here, before we start the cleaning procedure. Please stick with me until I give you the "all clear". If your system is running Discord, please be sure to Exit out of it while this case is on-going. I urge you to CLOSE / EXIT Chrome browser. Instead just use EDGE browser. For duration of case, only use EDGE browser. If possibly you have a browser issue, can you try using a different web browser? But in any event, always SAVE the downloads I guide you to. Then after download is complete, you go to the file using File Explorer. and only then, launch it from there. Let's do one special run with Malwarebytes Adwcleaner. It will not take much time, Read over all lines before starting so that you have a good understanding of the whole method. Take your time and go careful. I ant to make sure you select all of what I list below - before- pressing the "scan" button. First download & save it guide & download link Then go to where the EXE file is saved. Start Adwcleaner. Do not rush. There are a few first choices to set as I have listed below. Reply YES at the Windows prompt to allow the program to proceed and make changes. That is the usual Windows security prompt. When AdwCleaner starts, on the left side of the window, click on “Settings” and then enable these repair actions on that tab-window by clicking their button to the far-right for ON status Delete IFEO keys Delete tracing keys Delete Prefetch files Reset Proxy Reset IE Policies Reset Chrome policies Reset Winsock Reset HOSTS file ONLY after you have set the selections above ....only after that ..... Now On the left side of the AdwCleaner window, click on “Dashboard” and then click “Scan” to perform a computer scan. This can take several minutes. When the AdwCleaner scan is completed it will display all of the items it has found. Click on the “Quarantine” button To remove what it found. AdwCleaner will now prompt you to save any open files or data as the program will need to close any open programs before it starts to clean. Click on the “Continue” button to finish the removal process. Guide article Attach the clean log from Adwcleaner when all completed. For example AdwCleaner[C00],txt There is much more to do even after this. Link to post Share on other sites More sharing options...
DarkCyler Posted May 7, 2023 Author ID:1566349 Share Posted May 7, 2023 I ran the scan and it said there were no detections. AdwCleaner[S05].txt Link to post Share on other sites More sharing options...
Solution Maurice Naggar Posted May 7, 2023 Solution ID:1566361 Share Posted May 7, 2023 on your 1st original report by Malwarebytes, it had detected & removed Adware.ChromeLoader.Generic What follows is a customized script run ( which I describe below) Take these actions so that Windows 11 is set to show all hidden files and folders. Open File Explorer from the taskbar. Select View > Show > Hidden items. Select View → Show → File name extensions Start Malwarebytes. Click Settings ( gear ) icon. Next, lets make real sure that Malwarebytes does NOT register with Windows Security Center Click the Security Tab. Scroll down to "Windows Security Center" Click the selection to the left for the line "Always register Malwarebytes in the Windows Security Center". { We want that to be set as Off .... be sure that line's radio-button selection is all the way to the Left. thanks. } This will not affect any real-time protection of the Malwarebytes for Windows 😃. Close Malwarebytes. > Next first step, is to "Turn OFF ( to DISABLE) the "fast startup" of Windows 11 See https://www.windowscentral.com/software-apps/windows-11/how-to-enable-or-disable-fast-startup-on-windows-11 When that is done, be sure to do ( from Start menu) one Power >> Shutdown >> Restart. Having "fast startup" can complicate our efforts to fix problems. Please have lots of patience. Please run the following custom script. Read all of this before you start. Please Close all open work. Farbar program : is FRSTENGLISH.exe is already on this machine Please download the attached fixlist.txt file and save it to Downloads folder Fixlist.txt <-- - - - - NOTE. It's important that both files, FRSTENGLISH, and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone. Use File Explorer to go to the Downloads folder RIGHT-Click on FRSTENGLISH and select RUN as Administrator and reply YES to allow it to go forward to start. That is important so that this run has Elevated Administrator rights !! NEXT press the Fix button just once and wait. If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart. The tool will make a log on the Downloads folder (Fixlog.txt) . Please attach or post it to your next reply. Note: If the tool warned you about an outdated version please download and run the updated version. NOTE-1: This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run scans with MS Defender antivirus. It will also clear out / reset the Windows Firewall rules. In future you may be prompted to allow some apps to have internet access. Depending on the speed of your computer this fix may take 50-55 minutes or more. NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. The following directories are emptied: Windows Temp Users Temp folders Edge, IE, FF, Chrome, and Opera + Brave caches, HTML5 storages, Cookies and History Recently opened files cache Discord cache Java cache Steam HTML cache Explorer thumbnail and icon cache Recycle Bin Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix. The system will be rebooted after the fix has run. Attach FIXLOG.txt with next reply. Link to post Share on other sites More sharing options...
DarkCyler Posted May 7, 2023 Author ID:1566368 Share Posted May 7, 2023 Here is the fixlog. Weirdly enough, the windows defender firewall also blocked an application while the fix was happening. Its a feature from ASUS, named ArmourySocketServer. If it makes any difference, I can share more details as needed. Fixlog.txt Link to post Share on other sites More sharing options...
DarkCyler Posted May 8, 2023 Author ID:1566380 Share Posted May 8, 2023 I do beg your pardon and don't necessarily mean to push, but I cannot work on my schoolwork until I get this resolved, as you suggested I don't use any online systems while we resolve this. Do you have any response after viewing my fixlog? Link to post Share on other sites More sharing options...
DarkCyler Posted May 8, 2023 Author ID:1566438 Share Posted May 8, 2023 Anyone there? Sorry, I'm kinda a college student so I'm hoping to resolve this sooner rather than later. I don't mean to be a burden or disrespectful in any way. Link to post Share on other sites More sharing options...
Maurice Naggar Posted May 8, 2023 ID:1566452 Share Posted May 8, 2023 The Windows System File Checker ( SFC ) has made corrections. Windows Resource Protection found corrupt files and successfully repaired them. The custom script run is good. The Microsoft Defender antivirus is on, in good state & is up-to-date. This next part should only take a few minutes. Do a new scan with Malwarebytes for Windows. Do a Check for Update using the Malwarebytes Settings >> General tab. See this Support Guide https://support.malwarebytes.com/hc/en-us/articles/360042187934-Check-for-updates-in-Malwarebytes-for-Windows When it shows a new version available, Accept it and let it proceed forward. Be sure it succeeds. If prompted to do a Restart, just please follow all directions. Let me know how that goes. Next, the Malwarebytes scan Next, click the small x on the Settings line to go to the main Malwarebytes Window. Next click the blue button marked Scan. When the scan phase is done, be real sure you Review and have all detected lines items check-marked on each line on the left. That too is very critical. >>>>>> 👉 You can actually click the topmost left check-box on the very top line to get ALL lines ticked ( all selected). <<<< 💢 Please double verify you have that TOP check-box tick marked. and that then, all lines have a tick-mark Then click on Quarantine button. Then, locate the Scan run report; export out a copy; & then attach in with your reply. See https://support.malwarebytes.com/hc/en-us/articles/360038479194-View-Reports-and-History-in-Malwarebytes-for-Windows-v4 Link to post Share on other sites More sharing options...
DarkCyler Posted May 8, 2023 Author ID:1566462 Share Posted May 8, 2023 update successful. Link to post Share on other sites More sharing options...
DarkCyler Posted May 8, 2023 Author ID:1566465 Share Posted May 8, 2023 Scan 2.txt Link to post Share on other sites More sharing options...
Maurice Naggar Posted May 8, 2023 ID:1566474 Share Posted May 8, 2023 The result of the Malwarebytes scan, obviously, is excellent. Then, tell me, have you seen any new "Appyrinceaskeda" sightings today? Link to post Share on other sites More sharing options...
DarkCyler Posted May 8, 2023 Author ID:1566477 Share Posted May 8, 2023 Will do. I'll restart my computer and mark this as solution at the end of the day/beginning of tomorrow. Link to post Share on other sites More sharing options...
DarkCyler Posted May 9, 2023 Author ID:1566519 Share Posted May 9, 2023 So far, I've seen no new sitings of "appyrinceaskeda". It looks like every is currently working as intended. The built in security flagged things like using the microphone during a proctorred test so hopefully that means it's working the way it's intended. Link to post Share on other sites More sharing options...
Maurice Naggar Posted May 9, 2023 ID:1566592 Share Posted May 9, 2023 Alright. Let us get a useful, handy report. Temporarily disable Microsoft SmartScreen to download the next software below I would recommend getting a readout report as to update status of some key apps. Download SecurityCheck by glax24 from here and save the tool on the desktop. If Windows's SmartScreen block that with a message-window, then Click on the MORE INFO spot and over-ride that and allow it to proceed. This tool is safe. Smartscreen is overly sensitive. Right-click with your mouse on the Securitycheck.exe and select "Run as administrator" and reply YES to allow to run & go forward Wait for the scan to finish. It will open in a text file named SecurityType.txt. Close the file. Attach it with your next reply. You can find this file in a folder called SecurityCheck, C:\SecurityCheck\SecurityCheck.txt When all done, you may go back to turn ON the EDGE Smartscreen protection. Link to post Share on other sites More sharing options...
DarkCyler Posted May 9, 2023 Author ID:1566597 Share Posted May 9, 2023 SecurityCheck.txt Link to post Share on other sites More sharing options...
Maurice Naggar Posted May 9, 2023 ID:1566604 Share Posted May 9, 2023 First, allow me to re-emphsize that both Malwarebytes and Microsoft Defender antivirus are on & active & protecting this Windows. Now, here are the apps that need your attention & follow-up action. TeamViewer v.15.31.5 Warning! Download Update Python 3.10.4 (64-bit) v.3.10.4150.0 Warning! Download Update Microsoft Visual Studio Code (User) v.1.77.3 Warning! Download Update Java 8 Update 331 v.8.0.3310.9 Warning! Download UpdateUninstall old version and install new one (jre-8u371-windows-i586.exe). Adobe Flash Player 32 PPAPI v.32.0.0.330 Warning! This software is no longer supported. Please uninstall it. Google Chrome v.112.0.5615.138 Warning! Download Update ---------- [ UnwantedApps ] ---- Bonjour v.3.0.0.10 Warning! Uninstallation recommended. That add-on is not needed. This pc is good-to-go. This is the all clear. Let's go ahead and do some clean-up work and remove the tools and logs we've run.Please download KpRm by kernel-panik and save it to your desktop. right-click kprm_(version).exe and select Run as Administrator. Read and accept the disclaimer. When the tool opens, ensure all boxes under Actions are checked. Under Delete Quarantines select Delete Now, then click Run. Once complete, click OK. A log will open in Notepad titled kprm-(date).txt. You may attach that file to your next reply. (not compulsory) Delete mb-support-1.8.7.918.exe Delete mbst-grab-results.zip on the Desktop. Link to post Share on other sites More sharing options...
DarkCyler Posted May 9, 2023 Author ID:1566606 Share Posted May 9, 2023 kprm-20230509100529.txt Link to post Share on other sites More sharing options...
Maurice Naggar Posted May 9, 2023 ID:1566617 Share Posted May 9, 2023 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following to help you better protect your computer and privacy Tips to help protect from infection Thank you Link to post Share on other sites More sharing options...
Recommended Posts