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DirectX wont install. ive tried everything possible. even factory resetting


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image.png.713215cee10e68be4d537e5c0261dbdb.pngHello, this is kind of a pain to have to post this, but recently i had to reinstall windows, about 2 weeks ago since i got a new NvME SSD, and a Samsung 1TB SSD, so i installed my boot drive and installed Windows 11 from my old SSD, fast foward to getting everything installed, i wanted to play Hell Let Loose and Kenshi, but DirectX will not work for either, for Kenshi, it plays but has 0 audio. and for Hell Let Loose, it just wont play at all. But every other game seems to work just fine, which is super confusing. before reintalling Windows to my new SSD, i never had an issue with it. Now it seems i cannot get it to work whats so ever. Ive tried every fix from YouTube, everything on the first pages on Google, all of that. Ive factory reset my PC twice, and still nothing works. Heres the logs if anyone can help: DXError.logDirectX.log

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On 4/13/2023 at 11:38 PM, AdvancedSetup said:

Windows 11 already comes with DirectX installed

Please see the following article and see if it helps you

https://www.howtogeek.com/874083/how-to-update-directx-on-windows-11/

 

nothing ive googled, seen, watched, done seems to work. When Hell Let Loose launches i get 3 or 4 different errors (all DirectX errors), a new game has started to act up too, Operation Harsh Doorstep, which i just downloaded off Steam, stops its launching process while its installing Microsoft DirectX

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Just now, YupItsMack said:

nothing ive googled, seen, watched, done seems to work. When Hell Let Loose launches i get 3 or 4 different errors (all DirectX errors), a new game has started to act up too, Operation Harsh Doorstep, which i just downloaded off Steam, stops its launching process while its installing Microsoft DirectX

another game that wont work is Men Of War: Assault Squad 2. Which doesnt load any mission. it locks me in a black screen after a loading screen trying to enter a mission

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  • Root Admin

Please post some logs and we'll take a look and see what we can find. @YupItsMack

 

To begin, please do the following so that we may take a closer look at your installation for troubleshooting:

NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

  • Download the Malwarebytes Support Tool
  • In your Downloads folder, open the mb-support-x.x.x.xxx.exe file
  • In the User Account Control pop-up window, click Yes to continue the installation
  • Run the MBST Support Tool
  • In the left navigation pane of the Malwarebytes Support Tool, click Advanced
  • In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine
  • A zip file named mbst-grab-results.zip will be saved to the Public desktop, please upload that file on your next reply

Thank you

 

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